2017 FORD C MAX ENERGI key

This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
In the event of a moderate to severecollision, this vehicle has a fuel pumpshut-off feature that stops the flow of fuelto the engine. Not every impact will causea shut-off.
Should your vehicle shut off after acollision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
For vehicles equipped with a push buttonstart system:
1. Press the push button start to switchoff the ignition.
2. Press the brake pedal and press thepush button start to switch on theignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
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Roadside Emergencies

Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If possible
•Move your car to a safe, nearbylocation and remain on the scene.
•Roll down the windows before shuttingyour vehicle off.
•Place your vehicle in Park, set theparking brake, turn off the vehicle,activate the hazard lights, and moveyour key(s) at least 16 feet (5 meters)away from the vehicle.
Always
•Call 911 if assistance is needed andadvise that an electric or hybrid-electricvehicle is involved.
•Do not touch exposed electricalcomponents or the enginecompartment, as a shock hazard mayexist.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately ifyou see sparks, smoke or flames comingfrom the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric orhybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
•Remain a safe distance from thevehicle and try to stay clear of thesmoke.
•Stay out of the roadway and stay outof the way of any oncoming trafficwhile awaiting the arrival of emergencyresponders.
Post-Incident
•Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 50 feet (15meters) of any structure or vehicle.
•Make sure that passenger and cargocompartments remain ventilated (i.e.open window, door or trunk).
•For vehicles in the United States, notifyFord Motor Company 1-800-392-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•For vehicles in Canada, notify FordMotor Company 1-800-565-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•Call 911 if you observe leaking fluids,sparks, smoke or flames, or heargurgling or bubbling from thehigh-voltage battery.
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Roadside Emergencies

Protected componentsFuse amp ratingFuse or relay number
Central locking ground.20AF83
Drive door unlock ground.20AF84
Electronic 15 feed.7.5AF85
Restraints control module.10AF86Passenger air bag deactivation indicator.
Not used (spare).15AF87
Not used (spare).25AF88
Not used.—F89
Luggage Compartment Fuse Panel
The fuse panel is located in the luggagecompartment behind the left side wheelwell. Remove the fuse panel cover to gainaccess to the fuses.
Protected componentsFuse amp ratingFuse or relay number
Hands-free liftgate entry module.5AF1
Keyless vehicle module.10AF2
Keyless vehicle door handles.5AF3
Door control unit front left.25AF4
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FusesE129927

SIRIUS satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSIRIUS satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SIRIUS satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SIRIUSat 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SIRIUS at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSIRIUS satellite or SIRIUStower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
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Audio System

Description and actionMenu Item
Switch your vehicle's microphone off. To switch themicrophone on, select the option again.Mic. off
Switch a call from an active hands-free environment toyour cellular phone for a more private conversation. Whenselected, the audio display indicates the call is private.
Privacy
Put an active call on hold. When selected, the audio displayindicates the call is on hold.Hold
Enter numbers using the audio system's numeric keypad(for example, numbers for passwords).Dial a number
Join two separate calls. The system supports a maximumof three callers on a multiparty or conference call.Join calls
1. Select the More option.2. Access the desired contact through the system or usevoice commands to place the second call. Once activelyin the second call, select the More option.3. Scroll to the option to join calls and press the OK button.
Access your phonebook contacts.Phonebook1. Select the More option.2. Scroll to the option for phonebook and press the OKbutton.3. Scroll through your phonebook contacts.4. Press the OK button again when the desired contactappears in the audio display.5. Press the OK button or dial button to call the selection.
Access your call history log.Call History1. Select the More option.2. Scroll to the option for call history and press the OKbutton.3. Scroll through your call history options (incoming,outgoing or missed).4. Press the OK button again when the desired selectionappears in the audio display.5. Press the OK button or dial button to call the selection.
Accessing Features through thePhone Menu
You can access your call history,phonebook, sent text messages, as wellas access phone and system settings.
1. Press the PHONE button to enter thephone menu.
2. Select one of the options available.
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SYNC™

Description and actionDisplay
Enter numbers using the audio system's numeric keypad.Dial a number
Access your downloaded phonebook.Phonebook1. Press the OK button to confirm and enter. You can usethe options at the bottom of the screen to access analphabetical category quickly. You can also use the letterson the audio system's numeric keypad to jump in the list.2. Scroll through your phonebook contacts.3. Press the OK button again when the desired selectionappears in the audio display.4. Press the OK button or dial button to call the selection.
Access any previously dialed, received or missed calls.Call History1. Press the OK button to select.2. Scroll to select incoming, outgoing or missed calls. Pressthe OK button to make your selection.3. Press the OK button or dial button to call the selection.
Select 1 of 10 speed dial entries. To set a speed dial entry,go to the phonebook and then press and hold one of thenumbers on the audio system's numeric keypad.
Speed Dial
Send, download and delete text messages.Text messaging
Access the option for Bluetooth Device menu listings (add,connect, set as primary, on or off, delete).BT Devices
View various settings and features on your phone.Phone settings
Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send,download and delete text messages. Thesystem can also read incoming textmessages to you so that you do not haveto take your eyes off the road.
Receiving a Text Message
Note:This is a phone-dependent feature.Your phone must support downloading textmessages using Bluetooth to receiveincoming text messages.
Note:This is a speed-dependent featureand is only available when your vehicle istraveling at 3.1 mph (5 km/h) or less.
When a new message arrives, an audibletone sounds and the audio displayindicates you have a new message.
To hear the message you can say:
Description andactionVoice command
Select this optionto have the systemread the messageto you.
(listen to | read)([text] message)
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SYNC™

To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionMenu Item
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
mobile (apps |applications)
Use this command to discover the available voice commands.help
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and DescriptionMenu Item
SYNC prompts you to say the name of anapp to start it on SYNC.mobile (apps | applications)
SYNC lists all of the currently availablemobile apps.list [mobile] (apps | applications)
Searches your connected mobile device forSYNC-compatible mobile apps.find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
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SYNC™

Description and ActionDisplay
2. Scroll to browse indexed media files on the device, andthen press the OK button.
Resets the USB index. After the new indexing is complete,you can choose what to play from the USB song library.Reset USB
*You can use the buttons at the bottom of the audio display to jump to a certainalphabetical category quickly. You can also use the letters on the audio system's numerickeypad to jump in the list.
Using Voice Commands
You can access and view your USB songsusing voice commands.
Plug the device into your vehicle's USBport.
Press the voice button and whenprompted, say any of the followingcommands:
Accessing and Viewing USB Media
(browse | search | show) all (album |albums)
(browse | search | show) all (artist |artists)
(browse | search | show) all (genre |genres)
(browse | search | show) all (playlist |playlists)
(browse | search | show) all (song | songs| title | titles | file | files | track | tracks)
(browse | search | show) album ___
(browse | search | show) artist ___
(browse | search | show) genre ___
(browse | search | show) playlist ___
USB 2 (If Equipped)
Your vehicle may come equipped with anadditional USB port. If so, USB 1 is locatedat the front of the vehicle at the bottom ofthe instrument panel. USB 2 is locatedinside the storage compartment of thevehicle's center console.
You can plug in an additional USB deviceinto the second USB port.
You can access both USB devices by usingvoice commands.
To access a USB device press the voicebutton and when prompted say:
Voice command
USB 1
USB 2
Note:SYNC only supports one connectediOS (Apple) devices at a time (whicheverone you plug in first). When you connect asecond iOS device, the systems charges it,but does not support playback from it.
Bluetooth Devices and SystemSettings
You can access these menus using theaudio display. See Using SYNC™ WithYour Phone (page 310).
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SYNC™