2017 FORD C MAX ENERGI fuel

Note:When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat the electrical system is safe to restart.Once your vehicle determines that theelectrical system is safe, then the vehiclewill allow you to restart.
Note:In the event that your vehicle doesnot restart after your third attempt, contactan authorized dealer.
JUMP STARTING THE VEHICLE
WARNINGS
The gases around the battery canexplode if exposed to flames, sparksor lit cigarettes. An explosion couldresult in injury or vehicle damage.
Batteries contain sulfuric acid whichcan burn skin, eyes and clothing, ifcontacted.
Do not attempt to push-start yourautomatic transmission vehicle. Automatictransmissions do not have push-startcapability. Attempting to push-start avehicle with an automatic transmissionmay cause transmission damage.
Preparing Your Vehicle
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle's electrical system.
1. Park the booster vehicle close to thehood of the disabled vehicle makingsure the two vehicles do not touch. Setthe parking brake on both vehicles andstay clear of the engine cooling fan andother moving parts.
2.Check all battery terminals and removeany excessive corrosion before youattach the battery cables. Ensure thatvent caps are tight and level.
3.Turn the heater fan on in both vehiclesto protect from any electrical surges.Turn all other accessories off.
Connecting the Jumper Cables
Your vehicle has a 12-volt battery that hastwo prongs accessible from under thehood. Your vehicle can be jumped thesame way conventional vehicles can byusing these prongs. The illustration belowshows the two connector prongs used forjump-starting your vehicle.
A. Positive prong (+)
B. Negative prong (-)
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
Note:Remove the red cap from the positiveprong (A) on your vehicle before connectingthe cables.
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Roadside EmergenciesE192363

1.Connect the positive (+) jumper cableto the positive (+) prong (A) of thedischarged battery.
2. Connect the other end of the positive(+) cable to the positive (+) terminalof the assisting battery.
3. Connect the negative (-) cable to thenegative (-) terminal of the assistingbattery.
4. Make the final connection of thenegative (-) cable to the negative (-)prong (B) of your vehicle.
Note:Do not attach the negative (-) cableto fuel lines, engine rocker covers, the intakemanifold or electrical components. Theseitems should not be considered groundingpoints.
WARNING
Never connect the negative end ofthe cable to the negative (-) terminalof the discharged battery. A sparkmay cause an explosion of the gases thatsurround the battery. Always use thenegative prong as a grounding point.
Make sure that the cables are clear of fanblades, belts, the moving parts of bothengines, or any fuel delivery system parts.
Jump Starting
1.Start the booster vehicle and press theaccelerator pedal moderately.
2. Start the disabled vehicle. Check theinstrument cluster for the Ready toDrive light as the gasoline engine maynot start, but the electric motor maybe running.
3.Once you start the disabled vehicle, runboth vehicles for an additional threeminutes before disconnecting thejumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
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Roadside EmergenciesE148861

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico , Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance

Protected componentsFuse amp ratingFuse or relay number
Fuel pump supply.20AF56
Not used.—F57
Not used (spare).5AF58
Passive anti-theft system.5AF59
Interior light.10AF60Driver door switch pack.Glove box illumination.Overhead console switch bank.
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FusesE129926

Protected componentsFuse amp ratingFuse or relay number
DC/AC power converter.5AF32
Not used.—F33
Driver seat heater.20AF34
Passenger seat heater.20AF35
Not used.—F36
Power sun shade.20AF37
Not used.—F38
Not used.—F39
Not used.—F40
Not used.—F41
Not used.—F42
Not used.—F43
Not used.—F44
Not used.-F45
Fuel system.10AF46
Rear 15 relay.Power relayR1
Heated rear window.Mini relayR2
Fuel door (C-MAX Energi).Micro relayR3
Not used.—R4
Not used.—R5
Rear wiper.Micro relayR6
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Fuses

GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to park(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to park(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Inside the vehicle, pull the hood releasehandle located under the left-handside of the instrument panel.
2. Slightly lift the hood.
3. Release the hood latch by pushing thesecondary release lever to yourleft-hand side.
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MaintenanceE142457

Brake fluid reservoir cap. See Brake Fluid Check (page 232).F
Power distribution box. See Fuses (page 211).G
Inverter system controller coolant reservoir cap.H
Windshield washer fluid reservoir cap. See Washer Fluid Check (page 232).I
ENGINE OIL DIPSTICK
MINA
MAXB
ENGINE OIL CHECK
Check the level before starting the engineand make sure that the level is betweenthe MIN and the MAX marks.
1. Make sure that your vehicle is on levelground.
2. Switch the engine off and wait 10minutes for the oil to drain into the oilpan.
3. Remove the dipstick and wipe it witha clean, lint-free cloth. Replace thedipstick and remove it again to checkthe oil level.
If the oil level is at the minimum mark, addoil immediately.
Adding Engine Oil
Note:Do not remove the filler cap whenthe engine is running.
Note:Do not add oil further than the MAXmark. Oil levels above the MAX mark maycause engine damage.
Only use oils certified for gasoline enginesby the American Petroleum Institute (API).An oil with this trademark symbolconforms to the current engine andemission system protection standards andfuel economy requirements of theInternational Lubricants SpecificationAdvisory Council (ILSAC), comprised ofU.S. and Japanese automobilemanufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Fordspecifications. See Capacities andSpecifications (page 282).
3. Wipe off any spilled oil.
4. Replace the filler cap. Turn it until youfeel a strong resistance.
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MaintenanceAB
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Low Engine Use (If Equipped)
The low engine use mode is equipped onEnergi models only. The low engine usemode keeps the engine oil quality in goodcondition when you drive your vehicle withlimited engine use. If your vehicle is in lowengine use mode when you start thevehicle, a message appears in theinformation display. When your vehicle isin low engine use mode, your vehicle runsthe engine as necessary.
Selecting EV Now mode when your vehicleis in the low engine use mode suspendsthe low engine use mode for as long as youcontinue driving your vehicle. The lowengine use mode resumes the next timeyou start your vehicle.
Changing the engine oil and resetting theoil life monitoring system suspends the lowengine use mode.
Operating in Cold Climates andShort Driving Cycles
Some gasoline engines may experience abuildup of moisture in the engine oil ifrepeatedly operated in cold weather andshort driving cycles that do not fully warmthe engine.
When you see a thick milky substanceunder the oil cap, this indicates moistureis present.
This condition can be more prevalent ingas electric hybrid vehicles that run the gasengine for very short driving cycles.
To prevent engine damage under theseconditions customers should follow thesesteps:
•Drive your vehicle at full enginetemperature for 15 to 30 minutes.
•Drive your vehicle at highway speeds.
•Drive your vehicle with the defroster(hybrid vehicles) at full.
We recommend frequent oil changes.Follow severe duty cycle in themaintenance guide. This helps remove themoisture contaminated oil from the engine.
Cold Weather Operation
To determine if the shortened oil changeinterval or warming of the engine issufficient, clean and check the oil fill capon a regular basis. This will confirm thatthe thick milky substance is not returning.
When extreme cold weather and sub-zeroconditions exist, fuel may be found in theengine oil. This is caused by the engine notreaching its full engine temperature.
In this situation, carry out the above stepsto prevent engine damage.
OIL CHANGE INDICATOR
RESET (If Equipped)
Resetting the Oil Life MonitoringSystem
Only reset the oil life monitoring systemafter changing the engine oil and oil filter.
1.Switch the ignition on. Do not start theengine. For vehicles with push-buttonstart, press and hold the start buttonfor two seconds without pressing thebrake pedal. Do not start the engine.
2.Press the accelerator and brake pedalsat the same time.
3.Keep the accelerator and brake pedalsfully pressed.
4. After three seconds, a messageconfirming that the reset is in progresswill be displayed.
5. After 25 seconds, a messageconfirming that the reset is completewill be displayed.
6. Release the accelerator and brakepedals.
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Maintenance