A
A/CSee: Climate Control.........................................109About This Manual...........................................7ABSSee: Brakes............................................................162ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................163Accessories....................................................437Exterior style........................................................437Interior style..........................................................437Lifestyle..................................................................437Peace of mind.....................................................437AccessoriesSee: Replacement PartsRecommendation............................................12Active Park Assist.........................................170Automatic Steering into ParkingSpace...................................................................171Deactivating the Park Assist Feature...........172Troubleshooting the System..........................173Using Active Park Assist...................................170Adjusting the Headlamps.........................236Horizontal Aim Adjustment............................237Vertical Aim Adjustment.................................236Adjusting the Steering Wheel...................68Airbag Disposal..............................................46Air ConditioningSee: Climate Control.........................................109Air FilterSee: Changing the Engine Air Filter.............244AlarmSee: Anti-Theft Alarm.........................................67Ambient Lighting.............................................77Anti-Theft Alarm............................................67Arming the Alarm.................................................67Disarming the Alarm...........................................67Appendices....................................................459Apps.................................................................409.................................................................................409SiriusXM Traffic and Travel Link.....................411At a Glance........................................................16Audible Warnings and Indicators..............91Automatic Transmission WarningChime...................................................................91Engine On Warning Chime.................................91
Headlamps On Warning Chime.......................91Key in Ignition Warning Chime.........................91Keyless Warning Alert .........................................91Parking Brake On Warning Chime...................91Audio Control..................................................68Seek, Next or Previous.......................................69Audio System................................................289General Information.........................................289Audio Unit - Vehicles With: AM/FM/CD/Satellite Radio...........................................298Audio Unit - Vehicles With: AM/FM/CD..................................................................290Audio Unit - Vehicles With: PremiumAM/FM/CD..................................................293Audio Unit - Vehicles With: Sony AM/FM/CD...........................................................294Menu Structure..................................................296Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................75Automatic Climate Control......................109Dual Zone Temperature Control.....................111Single Zone Temperature Control.................110Smart Zone.............................................................111Temperature Control..........................................110Automatic Engine Shutdown...................133Automatic Transmission...........................159Brake-Shift Interlock.........................................160If Your Vehicle Gets Stuck In Mud orSnow...................................................................161Understanding the Shift Positions of yourAutomatic Transmission.............................159Automatic Transmission FluidCheck.............................................................232Autowipers.........................................................71Auxiliary Power Points................................126110 Volt AC Power Point...................................12612 Volt DC Power Point.....................................126Locations...............................................................126
B
BatterySee: Changing the 12V Battery......................233Blind Spot Information System...............179Switching the System Off and On................181System Errors......................................................180Using the System................................................179
485
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index
Body Styling Kits..........................................254Bonnet LockSee: Opening and Closing the Hood...........222Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check........................................232Brakes...............................................................162General Information..........................................162Breaking-In.....................................................194Bulb Specification Chart...........................242
C
Cabin Air Filter.................................................113California Proposition 65..............................11Capacities and Specifications...............286Specifications.....................................................286Car WashSee: Cleaning the Exterior...............................247Center Console..............................................128Changing a Bulb...........................................238Replacing Fog, Park and Direction IndicatorBulbs..................................................................239Replacing Headlamp Bulbs...........................238Replacing License Plate Lamp Bulb............241Replacing Reverse Lamp and Tail LampBulbs...................................................................241Replacing Tail, Brake and DirectionIndicator Bulbs..............................................240Replacing the Center High Mounted BrakeLamp Bulbs.....................................................242Changing a Fuse..........................................220Fuses......................................................................220Changing the 12V Battery.........................233Changing the Engine Air Filter................244Air Cleaner Assembly Components...........244Installing the Engine Air FilterElement............................................................246Removing the Engine Air FilterElement............................................................245Changing the Wiper Blades.....................235Changing the Rear Window WiperBlade.................................................................236Changing the Windshield WiperBlades...............................................................235Service Position..................................................235Charging the High Voltage Battery........153Charge Port...........................................................156
Charging.................................................................156Charging Equipment..........................................153Disconnecting the Charging Coupler..........158Locking the Charging Coupler........................157Waiting to Charge...............................................157Checking MyKey System Status...............55MyKey Distance....................................................55Number of Admin Keys......................................55Number of MyKeys..............................................55Checking the Wiper Blades......................234Child Restraint and SeatbeltMaintenance.................................................36Child Restraint Positioning..........................27Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats.............................252Cleaning Products........................................247Materials................................................................247Cleaning the Engine....................................249Cleaning the Exterior...................................247Body Paintwork Preservation.......................248Cleaning Stripes or Graphics.........................248Cleaning the Chrome Trim.............................248Cleaning the Headlamps................................248Cleaning the Rear Window............................248Cleaning the Instrument Panel andInstrument Cluster Lens..........................251Cleaning the Interior...................................250Fabric, Carpets, Cloth Seats, Headlinersand Floor Mats...............................................250Instrument Cluster Screens, LCD Screensand Radio Screens........................................251Leather Interior...................................................250Rear Windows......................................................251Seatbelts..............................................................250Storage Compartments, Cup Holders andAshtrays.............................................................251Suede Micro Fiber Fabric................................250Cleaning the Wheels..................................252Cleaning the Windows and WiperBlades...........................................................249Clearing All MyKeys.......................................53Climate Control............................................109
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index
Collision, Damage or Fire Event..............201Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries......................201Coolant CheckSee: Engine Coolant Check............................228Crash Sensors and Airbag Indicator........45Creating a MyKey............................................53Programming/Changing ConfigurableSettings...............................................................53Cross Traffic Alert..........................................181False Alerts...........................................................183Switching the System Off and On...............184System Errors.......................................................184System Lights, Messages and AudibleAlerts..................................................................183System Limitations............................................183Using the System................................................181Cruise Control.................................................69Principle of Operation........................................177Cruise controlSee: Using Cruise Control.................................177Customer Assistance.................................204
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................76Digital Radio.................................................300HD Radio Reception and StationTroubleshooting.............................................301Direction Indicators........................................76Doors and Locks..............................................57Driver and Passenger Airbags...................39Children and Airbags..........................................39Proper Driver and Front Passenger SeatingAdjustment........................................................39Driver Knee Airbag.........................................43Driving Aids......................................................179Driving Hints...................................................194Driving Through Water................................195DRLSee: Daytime Running Lamps.........................76
E
Economical Driving......................................194EcoSelect.........................................................139Electric Vehicle Information....................389Charge Settings...................................................391Power Flow..........................................................405Emission Control System..........................149On-Board Diagnostics (OBD-II)...................149Readiness for Inspection and Maintenance(I/M) Testing...................................................150End User License Agreement.................459VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................459Engine Block Heater.....................................132Using the Engine Block Heater......................133Engine Coolant Check...............................228Adding Coolant...................................................228Coolant Change.................................................230Engine Coolant TemperatureManagement...................................................231Fail-Safe Cooling...............................................230Recycled Coolant...............................................229Severe Climates.................................................230Engine ImmobilizerSee: Passive Anti-Theft System....................66Engine Oil Check..........................................226Adding Engine Oil..............................................226Low Engine Use...................................................227Operating in Cold Climates and ShortDriving Cycles..................................................227Engine Oil Dipstick......................................226Engine Specifications................................282Entertainment..............................................365AM/FM Radio......................................................366Apps........................................................................374Bluetooth Stereo or USB.................................373CD.............................................................................372HD Radio™ Information (IfAvailable)........................................................369SIRIUS® Satellite Radio (IfActivated).......................................................366Sources..................................................................365Supported Media Players, Formats andMetadata Information.................................374USB Ports..............................................................374Environment......................................................15
487
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index
Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Exterior Mirrors................................................79Blind Spot Information System.......................81Fold-Away Exterior Mirrors..............................80Heated Exterior Mirrors......................................80Integrated Blind Spot Mirrors..........................80Power Exterior Mirrors........................................79Puddle Lamps.......................................................80Signal Indicator Mirrors.....................................80
F
Fastening the Seatbelts................................31Seatbelt Locking Modes....................................32Using Seatbelts During Pregnancy.................31Flat Tire InflationSee: Tire Sealant and Inflator Kit.................255Floor Mats.......................................................195Fog Lamps - FrontSee: Front Fog Lamps.........................................76Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................439Ford Protect Extended Service Plan(CANADA ONLY)..........................................440Ford Protect Extended Service Plans (U.S.Only)..................................................................439Front Fog Lamps............................................76Front Parking Aid..........................................169Front Passenger Sensing System............40Fuel and Refueling.......................................142Fuel Consumption.......................................148Calculating Fuel Economy..............................148Filling the Fuel Tank...........................................148Fuel Filler Funnel Location........................144Fuel Filter........................................................233Fuel Quality.....................................................143Choosing the Right Fuel...................................143Fuel Freshness Mode........................................143Fuel Shutoff...................................................198Fuses...................................................................211Fuse Specification Chart.............................211Luggage Compartment Fuse Panel.............217Passenger Compartment Fuse Panel.........214Power Distribution Box......................................211Pre-Fuse Box.........................................................211
G
Garage Door OpenerSee: Universal Garage Door Opener.............121Gauges...............................................................84Left Information Display....................................84Right Information Display.................................86General Information on RadioFrequencies...................................................47Intelligent Access..................................................47General Maintenance Information........441Multi-point Inspection.....................................444Owner Checks and Services..........................443Protecting Your Investment............................441Why Maintain Your Vehicle?..........................441Why Maintain Your Vehicle at YourDealership?......................................................441Getting Assistance Outside the U.S. andCanada.........................................................207Getting the Services You Need..............204Away From Home.............................................204Global Opening...............................................79Opening the Windows........................................79
H
HandbrakeSee: Parking Brake.............................................163Hazard Warning Flashers..........................198Headlamp AdjustingSee: Adjusting the Headlamps.....................236Headlamp Exit Delay.....................................75Headlamp RemovalSee: Removing a Headlamp..........................238Head Restraints..............................................114Adjusting the Head Restraint..........................115Heated Seats.................................................120Heated Windows and Mirrors....................112Heated Exterior Mirrors......................................113Heated Rear Window.........................................112HeatingSee: Climate Control.........................................109High Voltage Battery Cut-OffSwitch............................................................158High Voltage Battery....................................151General Information...........................................151Hill Start Assist..............................................163Switching the System On and Off...............164
488
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index
Using Hill Start Assist.......................................164Hints on Controlling the InteriorClimate............................................................111Cooling the Interior Quickly..............................112Defrosting and Defogging the WindowsQuickly.................................................................112General Hints..........................................................111Heating the Interior Quickly.............................112Recommended Settings for Cooling ...........112Recommended Settings for Heating............112Side Window Defogging in ColdWeather..............................................................112Hints on Driving With Anti-LockBrakes............................................................163Home Screen.................................................357Hood LockSee: Opening and Closing the Hood...........222Hybrid Vehicle Frequently AskedQuestions.....................................................140Hybrid Vehicle Operation...........................135Battery:...................................................................136Braking:...................................................................136Driving:....................................................................135Driving to Optimize Fuel Economy..............136Engine:....................................................................136Starting:..................................................................135Stopping:................................................................135Transmission Operation:..................................135
I
Ignition Switch...............................................129In California (U.S. Only)............................205Information Display Control.......................70Multimedia Controls...........................................70Information Displays.....................................92General Information............................................92Information Messages.................................101AdvanceTrac®......................................................101Alarm........................................................................101Battery and Charging System (HighVoltage)............................................................102Blind Spot Information and Cross TrafficAlert System....................................................103Doors.......................................................................103Fuel..........................................................................103Hill Start Assist...................................................104Keys and Intelligent Access............................104
Maintenance........................................................105MyKey.....................................................................106Park Aid..................................................................106Park Brake..............................................................107Power Steering....................................................107Remote Start........................................................107Tire Pressure Monitoring System..................107Transmission........................................................108Installing Child Restraints............................19Child Seats...............................................................19Using Lap and Shoulder Belts.........................20Using Lower Anchors and Tethers forCHildren (LATCH)............................................22Using Tether Straps.............................................24Instrument Cluster........................................84Instrument Lighting Dimmer......................75Instrument Panel Overview........................16Interior Lamps.................................................76Front Interior Lamp..............................................76Front Interior Lamp - With PanoramaRoof.......................................................................77Rear Interior Lamp................................................77Interior Mirror....................................................81Auto-Dimming Mirror...........................................81Introduction.........................................................7
J
Jump Starting the Vehicle.........................199Connecting the Jumper Cables.....................199Jump Starting.....................................................200Preparing Your Vehicle.....................................199Removing the Jumper Cables......................200
K
Keyless Starting............................................129Ignition Modes.....................................................130Keys and Remote Controls.........................47
L
Lighting Control...............................................74Headlamp Flasher................................................74High Beams.............................................................74Lighting...............................................................74Load Carrying.................................................186
489
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index
Using the Information DisplayControls.............................................................165Using Voice Recognition...........................308Audio Voice Commands.................................359Initiating a Voice Session...............................308Mobile App Voice Commands......................362Navigation Voice Commands........................361Phone Voice Commands...............................360SiriusXM Traffic and Travel Link VoiceCommands.....................................................363System Interaction and Feedback.............309Voice Settings Commands............................363Utilizing the Mediation/ArbitrationProgram (Canada Only).........................207
V
Vehicle Care...................................................247General Information..........................................247Vehicle Certification Label.......................285Vehicle Identification Number................284Vehicle Storage.............................................25312V Battery...........................................................254Body........................................................................253Brakes....................................................................254Cooling System..................................................254Engine.....................................................................253Fuel System.........................................................253General..................................................................253Miscellaneous.....................................................254Removing Vehicle From Storage.................254Tires........................................................................254VentilationSee: Climate Control.........................................109VINSee: Vehicle Identification Number............284Voice Control...................................................69
W
Warning Lamps and Indicators.................87Anti-Lock Braking System................................88Battery.....................................................................88Blind Spot Monitor..............................................88Brake System........................................................88Cruise Control.......................................................88Direction Indicator...............................................88Door Ajar.................................................................88
EcoSelect................................................................88Engine and Motor CoolantTemperature.....................................................88Engine Oil................................................................89EV Later...................................................................89EV Now....................................................................89Fasten Seatbelt....................................................89Front Airbag...........................................................89Front Fog Lamps..................................................89Grade Assist...........................................................89High Beam..............................................................89Liftgate Ajar............................................................89Low Battery............................................................89Low Fuel Level......................................................89Low Tire Pressure Warning..............................89Parking Lamps......................................................90Powertrain Fault...................................................90Ready to Drive.......................................................90Service Engine Soon...........................................90Stability Control...................................................90Stability Control Off.............................................91Stop Safely..............................................................91Vehicle Plugged in.................................................91Washer Fluid Check....................................232WashersSee: Cleaning the Exterior...............................247See: Wipers and Washers...................................71Waxing.............................................................248Wheels and Tires.........................................255Technical Specifications................................280Windows and Mirrors....................................78Windshield Washers......................................72Windshield Wipers..........................................71Intermittent Wipe..................................................71Speed Dependent Wipers..................................71Wiper BladesSee: Checking the Wiper Blades..................234Wipers and Washers......................................71
494
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index