MyKey
ActionMessage
Displayed during key programming when MyKey cannot beprogrammed.MyKey not Created
Displays when MyKey is active.MyKey Active DriveSafely
Displays when a MyKey is in use and the MyKey speed limit ison and the vehicle speed is approaching 80 mph (130 km/h).Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit isreached.Vehicle at Top Speed ofMyKey Setting
Displays when MyKey is active.Check Speed DriveSafely
Displays when a MyKey is in use and Belt-Minder is activated.Buckle Up to UnmuteAudio
Displays when a MyKey is in use and Traction control isactivated.Traction Control On -MyKey Setting
Displays when a MyKey is in use and park aid is activated.MyKey Park Aid Cannotbe Deactivated
Park Aid
ActionMessage
Displays when the system has detected a condition thatrequires service. Contact your authorized dealer. See Prin-ciple of Operation (page 168).
Check Park Aid
Displays the park aid status.Rear Park Aid On Off
Displays when the system has detected a condition thatrequires attention. See Principle of Operation (page 168).Check Rear Park Aid
Displays when the system has detected a condition thatrequires attention. See Principle of Operation (page 168).Check Front Park Aid
Displays when the system has detected a condition thatrequires service. Contact your authorized dealer. See Prin-ciple of Operation (page 168).
Park Aid Fault
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Information Displays
SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of position orwith the seatback reclined too farcan take weight off the seat cushionand affect the decision of the passengersensing system, resulting in serious injuryor death in the event of a crash. Always situpright against your seat back, with yourfeet on the floor.
Do not recline the seatback as thiscan cause the occupant to slideunder the safety belt, resulting inserious injury in the event of a crash.
Do not place objects higher than theseatback to reduce the risk of seriousinjury in the event of a crash or duringheavy braking.
When you use them properly, the seat,head restraint, safety belt and airbags willprovide optimum protection in the eventof a crash.
We recommend that you follow theseguidelines:
•Sit in an upright position with the baseof your spine as far back as possible.
•Do not recline the seatback more than30 degrees.
•Adjust the head restraint so that thetop of it is level with the top of yourhead and as far forward as possible.Make sure that you remaincomfortable.
•Keep sufficient distance betweenyourself and the steering wheel. Werecommend a minimum of 10 in(25 cm) between your breastbone andthe airbag cover.
•Hold the steering wheel with your armsslightly bent.
•Bend your legs slightly so that you canpress the pedals fully.
•Position the shoulder strap of thesafety belt over the center of yourshoulder and position the lap straptightly across your hips.
Make sure that your driving position iscomfortable and that you can maintain fullcontrol of your vehicle.
HEAD RESTRAINTS
WARNINGS
Fully adjust the head restraint beforeyou sit in or operate your vehicle. Thiswill help minimize the risk of neckinjury in the event of a crash. Do not adjustthe head restraint when your vehicle ismoving.
The head restraint is a safety device.Whenever possible it should beinstalled and properly adjusted whenthe seat is occupied. An improperlyadjusted head restraint may notadequately protect an occupant during animpact from the rear.
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SeatsE68595
Ignition Modes
The keyless starting system has threemodes:
•Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is on but notmoving.
•On: All electrical circuits areoperational and the warning lamps andindicators illuminate.
•Without applying the brake pedal,press and release the button once.
•Start: Starts the vehicle into Ready toDrive mode (indicated by the green"Ready to Drive" icon on the instrumentcluster). The engine may not startwhen the vehicle starts.
•Press the brake pedal, and thenpress the button until the vehicleturns on.
STARTING A GASOLINE
ENGINE
When the engine starts for the first timeon your drive, the idle speed increases, thishelps to warm up the engine. If the engineidle speed does not slow downautomatically, have your vehicle checkedby an authorized dealer.
Before starting your vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir seatbelts.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Make sure the transmission is in park(P) or neutral (N).
•Switch the ignition key to position II. Ifyour vehicle is equipped with a keylessignition, see the following instructions.
Vehicles with an Ignition Key
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal. If yourvehicle is equipped with a manualtransmission, fully press the clutchpedal.
2. Turn the key to position III to start theengine.
Note:The engine may continue crankingfor up to 15 seconds or until it starts.
Note:If the engine does not start within 10seconds, wait for a short period and tryagain.
Vehicles with Keyless Start
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
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Starting and Stopping the EngineE142555
1.Connect the positive (+) jumper cableto the positive (+) prong (A) of thedischarged battery.
2. Connect the other end of the positive(+) cable to the positive (+) terminalof the assisting battery.
3. Connect the negative (-) cable to thenegative (-) terminal of the assistingbattery.
4. Make the final connection of thenegative (-) cable to the negative (-)prong (B) of your vehicle.
Note:Do not attach the negative (-) cableto fuel lines, engine rocker covers, the intakemanifold or electrical components. Theseitems should not be considered groundingpoints.
WARNING
Never connect the negative end ofthe cable to the negative (-) terminalof the discharged battery. A sparkmay cause an explosion of the gases thatsurround the battery. Always use thenegative prong as a grounding point.
Make sure that the cables are clear of fanblades, belts, the moving parts of bothengines, or any fuel delivery system parts.
Jump Starting
1.Start the booster vehicle and press theaccelerator pedal moderately.
2. Start the disabled vehicle. Check theinstrument cluster for the Ready toDrive light as the gasoline engine maynot start, but the electric motor maybe running.
3.Once you start the disabled vehicle, runboth vehicles for an additional threeminutes before disconnecting thejumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
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Roadside EmergenciesE148861
POST-CRASH ALERT SYSTEM
The system flashes the direction indicatorsand sounds the horn (intermittently) in theevent of a serious impact that deploys anairbag (front, side, side curtain or SafetyCanopy) or the safety belt pretensioners.
The horn and indicators will turn off when:
•You press the hazard control button.
•You press the panic button on theremote entry transmitter (if equipped).
•Your vehicle runs out of power.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
It is acceptable to have your front-wheeldrive vehicle towed from the front if usingproper wheel lift equipment to raise thefront wheels off the ground. When towingin this manner, the rear wheels can remainon the ground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This preventsdamage to the transmission.
Towing an all-wheel or four-wheel drivevehicle requires that all wheels be off theground, such as using a wheel lift anddollies or flatbed equipment. This preventsdamage to the transmission, all-wheel orfour-wheel drive system and vehicle.
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Roadside EmergenciesE143886
CLEANING THE INTERIOR
Note:Do not allow air fresheners and handsanitizers to spill on interior surfaces. If aspill occurs, wipe off immediately. Damagemay not be covered by your warranty.
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
Note:We recommend distilled water whencleaning.
Fabric, Carpets, Cloth Seats,Headliners and Floor Mats
Note:Avoid soaking any surface.
Note:To avoid spots or discoloration, cleanthe entire surface.
To clean:
•Remove dust and loose dirt with avacuum cleaner or brush.
•Wipe the surface with a soft, dampcloth and a mild soap and watersolution. Dry the area with a clean, softcloth.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not soak or thering will set.
Seatbelts
WARNINGS
Do not use cleaning solvents, bleachor dye on the vehicle’s seatbelts, asthese actions may weaken the beltwebbing.
On vehicles equipped withseat-mounted airbags, do not usechemical solvents or strongdetergents. Such products couldcontaminate the side airbag system andaffect performance of the side airbag in acrash.
Note:Do not use abrasives, or chemicalsolvents to clean them.
Note:Do not allow moisture to penetratethe seatbelt retractor mechanism.
Cleaning may safely be carried out usingmild soap and water. Let them drynaturally, away from artificial heat.
Leather Interior (If Equipped)
Follow the same procedure as cleaningleather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
Suede Micro Fiber Fabric (If Equipped)
Note:Do not steam clean.
Note:To avoid spots or discoloration, cleanthe entire surface.
Do not use the following products:
•Leather care products.
•Household cleaners.
•Alcoholic solutions.
•Spot removers.
•Shoe polish.
To clean:
•Remove dust and loose dirt with avacuum cleaner.
•Wipe the surface with a soft, dampcloth and a mild soap and watersolution. Dry the area with a clean, softcloth.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not soak or thering will set.
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Vehicle Care
SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,your cellular phone must be compatiblewith SYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•911 Assist: Can alert 911 in the event ofan emergency.
•SYNC AppLink: Allows you to connectto and use certain applications such asSpotify and Glympse (if your phone iscompatible).
These features may require activation.Available AppLink enabled apps vary bymarket.
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user switches 911 Assist to onor off, that setting applies for all pairedphones. If 911 Assist is switched off, eithera voice message plays or a display messageor an icon comes on when your vehicle isstarted and after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 38). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 197).Important information about the fuel pumpshut-off is in this chapter.
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SYNC™
To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionMenu Item
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
mobile (apps |applications)
Use this command to discover the available voice commands.help
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and DescriptionMenu Item
SYNC prompts you to say the name of anapp to start it on SYNC.mobile (apps | applications)
SYNC lists all of the currently availablemobile apps.list [mobile] (apps | applications)
Searches your connected mobile device forSYNC-compatible mobile apps.find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
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SYNC™