2017 FORD C MAX ENERGI airbag off

If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, by visiting:
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrainsand Roadside Emergencies sections ofyour owner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings(page 412).
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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SYNC™ 3

911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
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SYNC™ 3

A
A/CSee: Climate Control.........................................109About This Manual...........................................7ABSSee: Brakes............................................................162ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................163Accessories....................................................437Exterior style........................................................437Interior style..........................................................437Lifestyle..................................................................437Peace of mind.....................................................437AccessoriesSee: Replacement PartsRecommendation............................................12Active Park Assist.........................................170Automatic Steering into ParkingSpace...................................................................171Deactivating the Park Assist Feature...........172Troubleshooting the System..........................173Using Active Park Assist...................................170Adjusting the Headlamps.........................236Horizontal Aim Adjustment............................237Vertical Aim Adjustment.................................236Adjusting the Steering Wheel...................68Airbag Disposal..............................................46Air ConditioningSee: Climate Control.........................................109Air FilterSee: Changing the Engine Air Filter.............244AlarmSee: Anti-Theft Alarm.........................................67Ambient Lighting.............................................77Anti-Theft Alarm............................................67Arming the Alarm.................................................67Disarming the Alarm...........................................67Appendices....................................................459Apps.................................................................409.................................................................................409SiriusXM Traffic and Travel Link.....................411At a Glance........................................................16Audible Warnings and Indicators..............91Automatic Transmission WarningChime...................................................................91Engine On Warning Chime.................................91
Headlamps On Warning Chime.......................91Key in Ignition Warning Chime.........................91Keyless Warning Alert .........................................91Parking Brake On Warning Chime...................91Audio Control..................................................68Seek, Next or Previous.......................................69Audio System................................................289General Information.........................................289Audio Unit - Vehicles With: AM/FM/CD/Satellite Radio...........................................298Audio Unit - Vehicles With: AM/FM/CD..................................................................290Audio Unit - Vehicles With: PremiumAM/FM/CD..................................................293Audio Unit - Vehicles With: Sony AM/FM/CD...........................................................294Menu Structure..................................................296Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................75Automatic Climate Control......................109Dual Zone Temperature Control.....................111Single Zone Temperature Control.................110Smart Zone.............................................................111Temperature Control..........................................110Automatic Engine Shutdown...................133Automatic Transmission...........................159Brake-Shift Interlock.........................................160If Your Vehicle Gets Stuck In Mud orSnow...................................................................161Understanding the Shift Positions of yourAutomatic Transmission.............................159Automatic Transmission FluidCheck.............................................................232Autowipers.........................................................71Auxiliary Power Points................................126110 Volt AC Power Point...................................12612 Volt DC Power Point.....................................126Locations...............................................................126
B
BatterySee: Changing the 12V Battery......................233Blind Spot Information System...............179Switching the System Off and On................181System Errors......................................................180Using the System................................................179
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Index

Collision, Damage or Fire Event..............201Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries......................201Coolant CheckSee: Engine Coolant Check............................228Crash Sensors and Airbag Indicator........45Creating a MyKey............................................53Programming/Changing ConfigurableSettings...............................................................53Cross Traffic Alert..........................................181False Alerts...........................................................183Switching the System Off and On...............184System Errors.......................................................184System Lights, Messages and AudibleAlerts..................................................................183System Limitations............................................183Using the System................................................181Cruise Control.................................................69Principle of Operation........................................177Cruise controlSee: Using Cruise Control.................................177Customer Assistance.................................204
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................76Digital Radio.................................................300HD Radio Reception and StationTroubleshooting.............................................301Direction Indicators........................................76Doors and Locks..............................................57Driver and Passenger Airbags...................39Children and Airbags..........................................39Proper Driver and Front Passenger SeatingAdjustment........................................................39Driver Knee Airbag.........................................43Driving Aids......................................................179Driving Hints...................................................194Driving Through Water................................195DRLSee: Daytime Running Lamps.........................76
E
Economical Driving......................................194EcoSelect.........................................................139Electric Vehicle Information....................389Charge Settings...................................................391Power Flow..........................................................405Emission Control System..........................149On-Board Diagnostics (OBD-II)...................149Readiness for Inspection and Maintenance(I/M) Testing...................................................150End User License Agreement.................459VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................459Engine Block Heater.....................................132Using the Engine Block Heater......................133Engine Coolant Check...............................228Adding Coolant...................................................228Coolant Change.................................................230Engine Coolant TemperatureManagement...................................................231Fail-Safe Cooling...............................................230Recycled Coolant...............................................229Severe Climates.................................................230Engine ImmobilizerSee: Passive Anti-Theft System....................66Engine Oil Check..........................................226Adding Engine Oil..............................................226Low Engine Use...................................................227Operating in Cold Climates and ShortDriving Cycles..................................................227Engine Oil Dipstick......................................226Engine Specifications................................282Entertainment..............................................365AM/FM Radio......................................................366Apps........................................................................374Bluetooth Stereo or USB.................................373CD.............................................................................372HD Radio™ Information (IfAvailable)........................................................369SIRIUS® Satellite Radio (IfActivated).......................................................366Sources..................................................................365Supported Media Players, Formats andMetadata Information.................................374USB Ports..............................................................374Environment......................................................15
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Index

Satellite Radio..............................................303Satellite Radio Electronic Serial Number(ESN)................................................................304Satellite Radio Reception Factors..............303SIRIUS® Satellite Radio Service.................303Troubleshooting................................................304Scheduled Maintenance Record...........449Scheduled Maintenance...........................441Seatbelt Extension........................................36Seatbelt Height Adjustment......................33Seatbelt Reminder........................................34Belt-Minder™........................................................34Seatbelts...........................................................30Principle of Operation........................................30Seatbelt Warning Lamp and IndicatorChime...............................................................33Conditions of operation.....................................34Seats...................................................................114Security..............................................................66Settings............................................................412911 Assist................................................................417Ambient Lighting...............................................422Bluetooth...............................................................414Clock........................................................................414Display...................................................................424General...................................................................421Media Player.........................................................413Mobile Apps........................................................420Navigation.............................................................418Phone......................................................................414Radio........................................................................417Sound......................................................................412Valet Mode...........................................................424Vehicle....................................................................422Voice Control.......................................................424Wi-Fi........................................................................422Side Airbags.....................................................42Sitting in the Correct Position...................114Snow ChainsSee: Using Snow Chains..................................276Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance...............................................447Exceptions...........................................................448
Speed ControlSee: Cruise Control.............................................177Stability Control............................................166Principle of Operation......................................166Starter SwitchSee: Ignition Switch...........................................129Starting a Gasoline Engine.......................130Guarding Against Exhaust Fumes................132Important Ventilating Information...............132Switching Off the Vehicle When It IsMoving................................................................132Switching Off the Vehicle When It IsStationary..........................................................131Vehicles with an Ignition Key.........................130Vehicles with Keyless Start............................130Starting and Stopping the Engine..........129General Information..........................................129Steering............................................................184Electric Power Steering....................................184Steering Wheel...............................................68Storage Compartments.............................128Sun Shades......................................................82Bounce-Back.........................................................82Opening and Closing the Sun Shade...........82Sun Shade Relearning........................................82Sun Visors.........................................................82Illuminated Vanity Mirror...................................82Supplementary Restraints System.........38Principle of Operation........................................38Symbols Glossary.............................................7SYNC™ 3........................................................344General Information.........................................344SYNC™ 3 Troubleshooting......................425SYNC™ Applications and Services.......322911 Assist...............................................................322SYNC Mobile Apps............................................324SYNC™...........................................................306General Information.........................................306SYNC™ Troubleshooting.........................336
T
TailgateSee: Manual Liftgate............................................61See: Power Liftgate.............................................62Technical SpecificationsSee: Capacities and Specifications............282
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Index

Using the Information DisplayControls.............................................................165Using Voice Recognition...........................308Audio Voice Commands.................................359Initiating a Voice Session...............................308Mobile App Voice Commands......................362Navigation Voice Commands........................361Phone Voice Commands...............................360SiriusXM Traffic and Travel Link VoiceCommands.....................................................363System Interaction and Feedback.............309Voice Settings Commands............................363Utilizing the Mediation/ArbitrationProgram (Canada Only).........................207
V
Vehicle Care...................................................247General Information..........................................247Vehicle Certification Label.......................285Vehicle Identification Number................284Vehicle Storage.............................................25312V Battery...........................................................254Body........................................................................253Brakes....................................................................254Cooling System..................................................254Engine.....................................................................253Fuel System.........................................................253General..................................................................253Miscellaneous.....................................................254Removing Vehicle From Storage.................254Tires........................................................................254VentilationSee: Climate Control.........................................109VINSee: Vehicle Identification Number............284Voice Control...................................................69
W
Warning Lamps and Indicators.................87Anti-Lock Braking System................................88Battery.....................................................................88Blind Spot Monitor..............................................88Brake System........................................................88Cruise Control.......................................................88Direction Indicator...............................................88Door Ajar.................................................................88
EcoSelect................................................................88Engine and Motor CoolantTemperature.....................................................88Engine Oil................................................................89EV Later...................................................................89EV Now....................................................................89Fasten Seatbelt....................................................89Front Airbag...........................................................89Front Fog Lamps..................................................89Grade Assist...........................................................89High Beam..............................................................89Liftgate Ajar............................................................89Low Battery............................................................89Low Fuel Level......................................................89Low Tire Pressure Warning..............................89Parking Lamps......................................................90Powertrain Fault...................................................90Ready to Drive.......................................................90Service Engine Soon...........................................90Stability Control...................................................90Stability Control Off.............................................91Stop Safely..............................................................91Vehicle Plugged in.................................................91Washer Fluid Check....................................232WashersSee: Cleaning the Exterior...............................247See: Wipers and Washers...................................71Waxing.............................................................248Wheels and Tires.........................................255Technical Specifications................................280Windows and Mirrors....................................78Windshield Washers......................................72Windshield Wipers..........................................71Intermittent Wipe..................................................71Speed Dependent Wipers..................................71Wiper BladesSee: Checking the Wiper Blades..................234Wipers and Washers......................................71
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Index