2017 FORD C MAX ENERGI lock

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Update media index. See Settings (page412).The device needs to bere-indexed.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fisignal.Weak signal.
Use a unique name for yourSSID, don’t use the defaultname unless it contains aunique identifier, such aspart of the MAC address.
Multiple Access pointswithin range with the sameSSID.
Position the vehicle close tothe hotspot with the front ofthe vehicle facing thehotspot direction andremove obstacles ifpossible. Other Wi-Fi,Bluetooth, microwave andcordless phones may causeinterference.
Weak signal probably dueto distance from thehotspot, obstruction or highinterference.
Disconnecting aftersuccessful connection.
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SYNC™ 3

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company warrants yourvehicle's accessory through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior style
•Custom graphics.
•Hood deflector*.
•Side window deflectors.
•Splash guards.
Interior style
•Accent lighting.
•Cargo area protector.
•Door sill plates.
•Floor mats.
Lifestyle
•Ash cup or smoker's packages.
•Cargo net*.
•Roof racks and carriers*.
•Soft cargo organizers.
•Tablet cradle*.
Peace of mind
•Bumper-mounted parking assistsystem*.
•Car covers.
•Charge cord storage bag*.
•Keyless entry keypad.
•Rear bumper protector.
•Remote start.
•Roadside assistance kits*.
•Vehicle security systems.
•Wheel locks.
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Accessories

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect Extended Service Plan meanspeace of mind. It’s the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect Extended Service Plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford ProtectExtended Service Plan. With Ford Protectyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford ProtectExtended Service Plans with differentlevels of coverage. Ask your authorizeddealer for details.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it’s probably easier tolist what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect Extended Service Plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect Extended Service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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Ford Protect

Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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Scheduled Maintenance

A
A/CSee: Climate Control.........................................109About This Manual...........................................7ABSSee: Brakes............................................................162ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................163Accessories....................................................437Exterior style........................................................437Interior style..........................................................437Lifestyle..................................................................437Peace of mind.....................................................437AccessoriesSee: Replacement PartsRecommendation............................................12Active Park Assist.........................................170Automatic Steering into ParkingSpace...................................................................171Deactivating the Park Assist Feature...........172Troubleshooting the System..........................173Using Active Park Assist...................................170Adjusting the Headlamps.........................236Horizontal Aim Adjustment............................237Vertical Aim Adjustment.................................236Adjusting the Steering Wheel...................68Airbag Disposal..............................................46Air ConditioningSee: Climate Control.........................................109Air FilterSee: Changing the Engine Air Filter.............244AlarmSee: Anti-Theft Alarm.........................................67Ambient Lighting.............................................77Anti-Theft Alarm............................................67Arming the Alarm.................................................67Disarming the Alarm...........................................67Appendices....................................................459Apps.................................................................409.................................................................................409SiriusXM Traffic and Travel Link.....................411At a Glance........................................................16Audible Warnings and Indicators..............91Automatic Transmission WarningChime...................................................................91Engine On Warning Chime.................................91
Headlamps On Warning Chime.......................91Key in Ignition Warning Chime.........................91Keyless Warning Alert .........................................91Parking Brake On Warning Chime...................91Audio Control..................................................68Seek, Next or Previous.......................................69Audio System................................................289General Information.........................................289Audio Unit - Vehicles With: AM/FM/CD/Satellite Radio...........................................298Audio Unit - Vehicles With: AM/FM/CD..................................................................290Audio Unit - Vehicles With: PremiumAM/FM/CD..................................................293Audio Unit - Vehicles With: Sony AM/FM/CD...........................................................294Menu Structure..................................................296Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................75Automatic Climate Control......................109Dual Zone Temperature Control.....................111Single Zone Temperature Control.................110Smart Zone.............................................................111Temperature Control..........................................110Automatic Engine Shutdown...................133Automatic Transmission...........................159Brake-Shift Interlock.........................................160If Your Vehicle Gets Stuck In Mud orSnow...................................................................161Understanding the Shift Positions of yourAutomatic Transmission.............................159Automatic Transmission FluidCheck.............................................................232Autowipers.........................................................71Auxiliary Power Points................................126110 Volt AC Power Point...................................12612 Volt DC Power Point.....................................126Locations...............................................................126
B
BatterySee: Changing the 12V Battery......................233Blind Spot Information System...............179Switching the System Off and On................181System Errors......................................................180Using the System................................................179
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Index

Body Styling Kits..........................................254Bonnet LockSee: Opening and Closing the Hood...........222Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check........................................232Brakes...............................................................162General Information..........................................162Breaking-In.....................................................194Bulb Specification Chart...........................242
C
Cabin Air Filter.................................................113California Proposition 65..............................11Capacities and Specifications...............286Specifications.....................................................286Car WashSee: Cleaning the Exterior...............................247Center Console..............................................128Changing a Bulb...........................................238Replacing Fog, Park and Direction IndicatorBulbs..................................................................239Replacing Headlamp Bulbs...........................238Replacing License Plate Lamp Bulb............241Replacing Reverse Lamp and Tail LampBulbs...................................................................241Replacing Tail, Brake and DirectionIndicator Bulbs..............................................240Replacing the Center High Mounted BrakeLamp Bulbs.....................................................242Changing a Fuse..........................................220Fuses......................................................................220Changing the 12V Battery.........................233Changing the Engine Air Filter................244Air Cleaner Assembly Components...........244Installing the Engine Air FilterElement............................................................246Removing the Engine Air FilterElement............................................................245Changing the Wiper Blades.....................235Changing the Rear Window WiperBlade.................................................................236Changing the Windshield WiperBlades...............................................................235Service Position..................................................235Charging the High Voltage Battery........153Charge Port...........................................................156
Charging.................................................................156Charging Equipment..........................................153Disconnecting the Charging Coupler..........158Locking the Charging Coupler........................157Waiting to Charge...............................................157Checking MyKey System Status...............55MyKey Distance....................................................55Number of Admin Keys......................................55Number of MyKeys..............................................55Checking the Wiper Blades......................234Child Restraint and SeatbeltMaintenance.................................................36Child Restraint Positioning..........................27Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats.............................252Cleaning Products........................................247Materials................................................................247Cleaning the Engine....................................249Cleaning the Exterior...................................247Body Paintwork Preservation.......................248Cleaning Stripes or Graphics.........................248Cleaning the Chrome Trim.............................248Cleaning the Headlamps................................248Cleaning the Rear Window............................248Cleaning the Instrument Panel andInstrument Cluster Lens..........................251Cleaning the Interior...................................250Fabric, Carpets, Cloth Seats, Headlinersand Floor Mats...............................................250Instrument Cluster Screens, LCD Screensand Radio Screens........................................251Leather Interior...................................................250Rear Windows......................................................251Seatbelts..............................................................250Storage Compartments, Cup Holders andAshtrays.............................................................251Suede Micro Fiber Fabric................................250Cleaning the Wheels..................................252Cleaning the Windows and WiperBlades...........................................................249Clearing All MyKeys.......................................53Climate Control............................................109
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Index

Collision, Damage or Fire Event..............201Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries......................201Coolant CheckSee: Engine Coolant Check............................228Crash Sensors and Airbag Indicator........45Creating a MyKey............................................53Programming/Changing ConfigurableSettings...............................................................53Cross Traffic Alert..........................................181False Alerts...........................................................183Switching the System Off and On...............184System Errors.......................................................184System Lights, Messages and AudibleAlerts..................................................................183System Limitations............................................183Using the System................................................181Cruise Control.................................................69Principle of Operation........................................177Cruise controlSee: Using Cruise Control.................................177Customer Assistance.................................204
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................76Digital Radio.................................................300HD Radio Reception and StationTroubleshooting.............................................301Direction Indicators........................................76Doors and Locks..............................................57Driver and Passenger Airbags...................39Children and Airbags..........................................39Proper Driver and Front Passenger SeatingAdjustment........................................................39Driver Knee Airbag.........................................43Driving Aids......................................................179Driving Hints...................................................194Driving Through Water................................195DRLSee: Daytime Running Lamps.........................76
E
Economical Driving......................................194EcoSelect.........................................................139Electric Vehicle Information....................389Charge Settings...................................................391Power Flow..........................................................405Emission Control System..........................149On-Board Diagnostics (OBD-II)...................149Readiness for Inspection and Maintenance(I/M) Testing...................................................150End User License Agreement.................459VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................459Engine Block Heater.....................................132Using the Engine Block Heater......................133Engine Coolant Check...............................228Adding Coolant...................................................228Coolant Change.................................................230Engine Coolant TemperatureManagement...................................................231Fail-Safe Cooling...............................................230Recycled Coolant...............................................229Severe Climates.................................................230Engine ImmobilizerSee: Passive Anti-Theft System....................66Engine Oil Check..........................................226Adding Engine Oil..............................................226Low Engine Use...................................................227Operating in Cold Climates and ShortDriving Cycles..................................................227Engine Oil Dipstick......................................226Engine Specifications................................282Entertainment..............................................365AM/FM Radio......................................................366Apps........................................................................374Bluetooth Stereo or USB.................................373CD.............................................................................372HD Radio™ Information (IfAvailable)........................................................369SIRIUS® Satellite Radio (IfActivated).......................................................366Sources..................................................................365Supported Media Players, Formats andMetadata Information.................................374USB Ports..............................................................374Environment......................................................15
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Index

Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Exterior Mirrors................................................79Blind Spot Information System.......................81Fold-Away Exterior Mirrors..............................80Heated Exterior Mirrors......................................80Integrated Blind Spot Mirrors..........................80Power Exterior Mirrors........................................79Puddle Lamps.......................................................80Signal Indicator Mirrors.....................................80
F
Fastening the Seatbelts................................31Seatbelt Locking Modes....................................32Using Seatbelts During Pregnancy.................31Flat Tire InflationSee: Tire Sealant and Inflator Kit.................255Floor Mats.......................................................195Fog Lamps - FrontSee: Front Fog Lamps.........................................76Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................439Ford Protect Extended Service Plan(CANADA ONLY)..........................................440Ford Protect Extended Service Plans (U.S.Only)..................................................................439Front Fog Lamps............................................76Front Parking Aid..........................................169Front Passenger Sensing System............40Fuel and Refueling.......................................142Fuel Consumption.......................................148Calculating Fuel Economy..............................148Filling the Fuel Tank...........................................148Fuel Filler Funnel Location........................144Fuel Filter........................................................233Fuel Quality.....................................................143Choosing the Right Fuel...................................143Fuel Freshness Mode........................................143Fuel Shutoff...................................................198Fuses...................................................................211Fuse Specification Chart.............................211Luggage Compartment Fuse Panel.............217Passenger Compartment Fuse Panel.........214Power Distribution Box......................................211Pre-Fuse Box.........................................................211
G
Garage Door OpenerSee: Universal Garage Door Opener.............121Gauges...............................................................84Left Information Display....................................84Right Information Display.................................86General Information on RadioFrequencies...................................................47Intelligent Access..................................................47General Maintenance Information........441Multi-point Inspection.....................................444Owner Checks and Services..........................443Protecting Your Investment............................441Why Maintain Your Vehicle?..........................441Why Maintain Your Vehicle at YourDealership?......................................................441Getting Assistance Outside the U.S. andCanada.........................................................207Getting the Services You Need..............204Away From Home.............................................204Global Opening...............................................79Opening the Windows........................................79
H
HandbrakeSee: Parking Brake.............................................163Hazard Warning Flashers..........................198Headlamp AdjustingSee: Adjusting the Headlamps.....................236Headlamp Exit Delay.....................................75Headlamp RemovalSee: Removing a Headlamp..........................238Head Restraints..............................................114Adjusting the Head Restraint..........................115Heated Seats.................................................120Heated Windows and Mirrors....................112Heated Exterior Mirrors......................................113Heated Rear Window.........................................112HeatingSee: Climate Control.........................................109High Voltage Battery Cut-OffSwitch............................................................158High Voltage Battery....................................151General Information...........................................151Hill Start Assist..............................................163Switching the System On and Off...............164
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Index