2017 FORD C MAX ENERGI phone

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3

Footnote
*Ford Licensed Accessory. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford MotorCompany engineering requirements.Contact an authorized Ford dealer for themanufacturer's limited warranty details,and request a copy of the Ford LicensedAccessories product limited warrantyfrom the accessory manufacturer.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsthat are equipped with radiotransmitters, for example, two-wayradios, telephones and theft alarms.Any such equipment installed in yourvehicle should comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by an authorized dealer.
•Mobile communications systems mayharm the operation of your vehicle,particularly if their manufacturer didnot design them specifically forautomotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
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Accessories

HERE holds a non-exclusive license fromthe United States Postal Service® topublish and sell ZIP+4® information.
©United States Postal Service® 2014.Prices are not established, controlled orapproved by the United States PostalService®. The following trademarks andregistrations are owned by the USPS:United States Postal Service, USPS, andZIP+4
The Data for Mexico includes certain datafrom Instituto Nacional de Estadística yGeografía.
9.2 End User Terms Required by NAV2(Shanghai) Co., Ltd
The data (“Data”) is provided for yourpersonal, internal use only and not forresale. It is protected by copyright, and issubject to the following terms andconditions which are agreed to by you, onthe one hand, and NAV2 (Shanghai) Co.,Ltd (“NAV2”) and its licensors (includingtheir licensors and suppliers) on the otherhand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Datatogether with the Telenav Software solelyfor the internal business and personalpurposes for which you were licensed, andnot for service bureau, time-sharing orother similar purposes. Accordingly, butsubject to the restrictions set forth in thefollowing paragraphs, you agree not tootherwise reproduce, copy, modify,decompile, disassemble, create anyderivative works of, or reverse engineer anyportion of this Data, and may not transferor distribute it in any form, for any purpose,except to the extent permitted bymandatory laws.
Restrictions. Except where you have beenspecifically licensed to do so by Telenav,and without limiting the precedingparagraph, you may not use this Data (a)with any products, systems, or applicationsinstalled or otherwise connected to or incommunication with vehicles, capable ofvehicle navigation, positioning, dispatch,real time route guidance, fleetmanagement or similar applications; or (b)with or in communication with anypositioning devices or any mobile orwireless-connected electronic or computerdevices, including without limitationcellular phones, palmtop and handheldcomputers, pagers, and personal digitalassistants or PDAs.
Warning. The Data may containinaccurate or incomplete information dueto the passage of time, changingcircumstances, sources used and thenature of collecting comprehensivegeographic data, any of which may lead toincorrect results.
No Warranty. This Data is provided to you“as is,” and you agree to use it at your ownrisk. Telenav and its licensors (and theirlicensors and suppliers) make noguarantees, representations or warrantiesof any kind, express or implied, arising bylaw or otherwise, including but not limitedto, content, quality, accuracy,completeness, effectiveness, reliability,fitness for a particular purpose, usefulness,use or results to be obtained from thisData, or that the Data or server will beuninterrupted or error-free.
Disclaimer of Warranty: TELENAV ANDITS LICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) DISCLAIMANY WARRANTIES, EXPRESS OR IMPLIED,OF QUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR A
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Appendices

Product incorporates data which is ©20XX Telstra Corporation Limited, GMHolden Limited, Intelematics AustraliaPty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. Inaddition to the foregoing, the End-UserTerms for any Application containingRDS-TMC Traffic Codes for Australiashall contain the following notice:“Product incorporates traffic locationcodes which is © 20XX Telstra Corpora-tion Limited and its licensors.”
VII. China Territory
Personal Use Only
You agree to use this Data together with[insert name of Client Application] for thesolely personal, non-commercial purposesfor which you were licensed, and not forservice bureau, time-sharing or othersimilar purposes. Accordingly, but subjectto the restrictions set forth in the followingparagraphs, you may copy this Data onlyas necessary for your personal use to (i)view it, and (ii) save it, provided that youdo not remove any copyright notices thatappear and do not modify the Data in anyway. You agree not to otherwise reproduce,copy, modify, decompile, disassemble orreverse engineer any portion of this Data,and may not transfer or distribute it in anyform, for any purpose, except to the extentpermitted by mandatory laws.
Restrictions
Except where you have been specificallylicensed to do so by NAV2 , and withoutlimiting the preceding paragraph, you maynot (a) use this Data with any products,systems, or applications installed orotherwise connected to or incommunication with vehicles, capable ofvehicle navigation, positioning, dispatch,real time route guidance, fleetmanagement or similar applications; or (b)
with or in communication with anypositioning devices or any mobile orwireless-connected electronic or computerdevices, including without limitationcellular phones, palmtop and handheldcomputers, pagers, and personal digitalassistants or PDAs. You agree to ceaseusing this Data if you fail to comply withthese terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data willperform substantially in accordance withthe accompanying written materials for aperiod of ninety (90) days from the dateof receipt, and (b) any support servicesprovided by NAV2 shall be substantially asdescribed in applicable written materialsprovided to you by NAV2, and NAV2’ssupport engineers will make commerciallyreasonable efforts to solve any problemissues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability andyour exclusive remedy shall be, at NAV2’ssole discretion, either (a) return of the pricepaid, if any, or (b) repair or replacement ofthe Data that do not meet NAV2’s LimitedWarranty and that are returned to NAV2with a copy of your receipt. This LimitedWarranty is void if failure of the Data hasresulted from accident, abuse, ormisapplication. Any replacement Data willbe warranted for the remainder of theoriginal warranty period or thirty (30) days,whichever is longer. Neither these remediesnor any product support services offeredby NAV2 are available without proof ofpurchase from an authorized internationalsource.
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Appendices

Load Limit........................................................187Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................191Vehicle Loading - with and without aTrailer..................................................................187Locking and Unlocking.................................57Activating Intelligent Access ..........................58Autolock..................................................................59Battery Saver.........................................................60Illuminated Entry.................................................60Illuminated Exit.....................................................60Mechanical Key.....................................................58Opening a Rear Door from Inside..................58Power Door Locks.................................................57Remote Control.....................................................57Smart Unlocks For Integrated KeyheadTransmitter........................................................59Smart Unlocks For Intelligent Access Keys................................................................................59Luggage Covers.............................................186Removing the Shade........................................186
M
Maintenance..................................................222General Information..........................................222Manual Liftgate................................................61Closing the Liftgate..............................................61Opening the Liftgate............................................61Manual Seats..................................................116Moving the Seat Backward andForward..............................................................116Recline Adjustment.............................................117Media Hub......................................................305Message CenterSee: Information Displays.................................92MirrorsSee: Heated Windows and Mirrors................112See: Windows and Mirrors................................78Mobile Communications Equipment.......13Motorcraft Parts...........................................283MyKey Troubleshooting...............................55MyKey™.............................................................52Principle of Operation.........................................52
N
Navigation......................................................380cityseeker.............................................................388Destination Mode..............................................383Map Mode............................................................380Navigation Map Updates...............................389Navigation Menu...............................................386SiriusXM Traffic and Travel Link..................389Waypoints.............................................................387Normal Scheduled Maintenance..........445Intelligent Oil-Life Monitor™........................445Normal Maintenance Intervals....................445
O
Oil Change Indicator Reset.......................227Resetting the Oil Life MonitoringSystem...............................................................227Oil CheckSee: Engine Oil Check......................................226Opening and Closing the Hood..............222Closing the Hood................................................223Opening the Hood.............................................222Ordering Additional Owner'sLiterature.....................................................208Obtaining a French Owner’s Manual.........209Overhead Console........................................128
P
Parking Aids...................................................168Principle of Operation......................................168Parking Brake.................................................163Passive Anti-Theft System........................66SecuriLock®...........................................................66PATSSee: Passive Anti-Theft System....................66Perchlorate.........................................................11Personal Safety System™..........................37How Does the Personal Safety SystemWork?...................................................................37Phone...............................................................375During a Phone Call..........................................378Making Calls.........................................................377Pairing Your Cell Phone for the FirstTime...................................................................375Phone Menu.........................................................376
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Index

Receiving Calls....................................................378Smartphone Connectivity..............................379Text Messaging...................................................379Plug-In Hybrid Vehicle Operation...........137ECO Cruise............................................................138EV Modes...............................................................137Fuel Freshness.....................................................139Low Engine Use...................................................139Plug-in Power Mode and HybridMode...................................................................137Post-Crash Alert System..........................203Power Door LocksSee: Locking and Unlocking..............................57Power Liftgate.................................................62Hands-Free Feature............................................64Obstacle Detection.............................................64Opening and Closing the Liftgate..................62Setting the Liftgate Open Height...................63Stopping the Liftgate Movement...................63Power Seats.....................................................117Power Lumbar......................................................119Power Steering Fluid Check.....................232Power Windows..............................................78Accessory Delay....................................................79Bounce-Back.........................................................78One-Touch Down.................................................78One-Touch Up.......................................................78Window Lock.........................................................78Protecting the Environment........................15
R
Rear Parking Aid...........................................168Rear Seat Armrest........................................120Rear Seats........................................................119Folding the Seatback ........................................119Unfolding the Seatback....................................119Rear Under Floor Storage.........................186Rear View Camera........................................174Using the Rear View Camera System..........174Rear View CameraSee: Rear View Camera....................................174Rear Window Wiper and Washers...........73Rear Window Washer.........................................73Rear Window Wiper.............................................73Refueling..........................................................145Easy Fuel™ Capless System..........................145
Remote Control...............................................47Car Finder................................................................49Integrated Keyhead Transmitters ..................47Intelligent Access Key........................................48Remote Start (If Equipped).............................50Replacing the Battery.........................................48Sounding a Panic Alarm....................................50Remote Start...................................................113Automatic Settings.............................................113Removing a Headlamp..............................238Repairing Minor Paint Damage...............252Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl..............................................................51Reporting Safety Defects (CanadaOnly).............................................................209Reporting Safety Defects (U.S.Only).............................................................209Roadside Assistance...................................197Vehicles Sold in Canada: Getting RoadsideAssistance........................................................197Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................198Vehicles Sold in Canada: Using RoadsideAssistance........................................................198Vehicles Sold in the United States: GettingRoadside Assistance....................................197Vehicles Sold in the United States: UsingRoadside Assistance....................................197Roadside Emergencies...............................197Running-InSee: Breaking-In..................................................194Running Out of Fuel....................................144Adding Fuel From a Portable FuelContainer..........................................................144Filling a Portable Fuel Container..................144
S
Safety Canopy™............................................43Safety Precautions.......................................142
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Index

Satellite Radio..............................................303Satellite Radio Electronic Serial Number(ESN)................................................................304Satellite Radio Reception Factors..............303SIRIUS® Satellite Radio Service.................303Troubleshooting................................................304Scheduled Maintenance Record...........449Scheduled Maintenance...........................441Seatbelt Extension........................................36Seatbelt Height Adjustment......................33Seatbelt Reminder........................................34Belt-Minder™........................................................34Seatbelts...........................................................30Principle of Operation........................................30Seatbelt Warning Lamp and IndicatorChime...............................................................33Conditions of operation.....................................34Seats...................................................................114Security..............................................................66Settings............................................................412911 Assist................................................................417Ambient Lighting...............................................422Bluetooth...............................................................414Clock........................................................................414Display...................................................................424General...................................................................421Media Player.........................................................413Mobile Apps........................................................420Navigation.............................................................418Phone......................................................................414Radio........................................................................417Sound......................................................................412Valet Mode...........................................................424Vehicle....................................................................422Voice Control.......................................................424Wi-Fi........................................................................422Side Airbags.....................................................42Sitting in the Correct Position...................114Snow ChainsSee: Using Snow Chains..................................276Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance...............................................447Exceptions...........................................................448
Speed ControlSee: Cruise Control.............................................177Stability Control............................................166Principle of Operation......................................166Starter SwitchSee: Ignition Switch...........................................129Starting a Gasoline Engine.......................130Guarding Against Exhaust Fumes................132Important Ventilating Information...............132Switching Off the Vehicle When It IsMoving................................................................132Switching Off the Vehicle When It IsStationary..........................................................131Vehicles with an Ignition Key.........................130Vehicles with Keyless Start............................130Starting and Stopping the Engine..........129General Information..........................................129Steering............................................................184Electric Power Steering....................................184Steering Wheel...............................................68Storage Compartments.............................128Sun Shades......................................................82Bounce-Back.........................................................82Opening and Closing the Sun Shade...........82Sun Shade Relearning........................................82Sun Visors.........................................................82Illuminated Vanity Mirror...................................82Supplementary Restraints System.........38Principle of Operation........................................38Symbols Glossary.............................................7SYNC™ 3........................................................344General Information.........................................344SYNC™ 3 Troubleshooting......................425SYNC™ Applications and Services.......322911 Assist...............................................................322SYNC Mobile Apps............................................324SYNC™...........................................................306General Information.........................................306SYNC™ Troubleshooting.........................336
T
TailgateSee: Manual Liftgate............................................61See: Power Liftgate.............................................62Technical SpecificationsSee: Capacities and Specifications............282
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Index

The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................206Tire Care...........................................................261Glossary of Tire Terminology.........................263Information About Uniform Tire QualityGrading..............................................................261Information Contained on the TireSidewall...........................................................264Temperature A B C............................................262Traction AA A B C...............................................262Treadwear.............................................................262Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................255Tire Pressure Monitoring System...........276Changing Tires With a Tire PressureMonitoring System........................................277Understanding Your Tire PressureMonitoring System .......................................277Tire Repair KitSee: Tire Sealant and Inflator Kit.................255Tire Sealant and Inflator Kit....................255First Stage: Inflating the Tire with SealingCompound and Air........................................257General Information.........................................256Second Stage: Checking TirePressure............................................................259Tips for Use of the Kit......................................256What to Do After the Tire has BeenSealed...............................................................259What to Do When a Tire IsPunctured.........................................................257TiresSee: Wheels and Tires.....................................255Towing a Trailer.............................................192Towing the Vehicle on FourWheels...........................................................192Emergency Towing.............................................192Recreational Towing..........................................192Towing..............................................................192Traction Control............................................165Principle of Operation.......................................165Transmission Code Designation............285Transmission..................................................159TransmissionSee: Transmission..............................................159Transporting the Vehicle...........................203
U
Under Hood Overview - Hybrid ElectricVehicle (HEV).............................................223Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)..........................225Unique Driving Characteristics................135Universal Garage Door Opener.................121HomeLink Wireless Control System.............121USB Port.........................................................305Using Cruise Control.....................................177Switching Cruise Control Off..........................178Switching Cruise Control On...........................177Using MyKey With Remote StartSystems..........................................................55Using Snow Chains.....................................276Using Stability Control................................167Using Summer Tires....................................275Using SYNC™ With Your MediaPlayer.............................................................327Accessing Your USB Song Library................331Bluetooth Devices and SystemSettings.............................................................333Connecting Your Digital Media Player to theUSB Port...........................................................327Media Menu Features......................................330Media Voice Commands.................................328USB 2......................................................................333Voice Commands for Audio Sources.........334Using SYNC™ With Your Phone.............310Accessing Features through the PhoneMenu...................................................................315Accessing Your Phone Settings....................318Bluetooth Devices..............................................319Making Calls.........................................................314Pairing a Phone for the First Time.................311Pairing Subsequent Phones...........................312Phone Options during an Active Call..........314Phone Voice Commands.................................312Receiving Calls.....................................................314System Settings.................................................320Text Messaging....................................................316Using Traction Control................................165Switching the System Off...............................165System Indicator Lights andMessages..........................................................165Using a Switch.....................................................165
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Index