When refueling the vehicle fuel tank froma fuel container, do the following:
1.Fully open the fuel tank filler door untilit engages.
2.Fully insert the fuel filler funnel into thefuel tank filler pipe opening.
3. Add fuel to your vehicle from the fuelcontainer.
4. Remove the fuel filler funnel from thefuel tank filler pipe opening.
5. Fully close the fuel tank filler door.
6. Clean the fuel filler funnel and place itback in your vehicle or correctly disposeof it.
Note:Extra funnels can be purchased froman authorized dealer if you choose todispose of the funnel.
REFUELING
WARNINGS
Fuel vapor burns violently and a fuelfire can cause severe injuries.
Read and follow all the instructionson the pump island.
WARNINGS
When refueling always shut theengine off and never allow sparks oropen flames near the fuel tank fillervalve. Never smoke or use a cell phonewhile refueling. Fuel vapor is extremelyhazardous under certain conditions. Avoidinhaling excess fumes.
Stay outside your vehicle and do notleave the fuel pump unattendedwhen refueling your vehicle.
Keep children away from the fuelpump. Never let children pump fuel.
Wait at least 10 seconds beforeremoving the fuel pump nozzle toallow any residual fuel to drain intothe fuel tank.
Stop refueling after the fuel pumpnozzle automatically shuts off for thesecond time. Failure to follow thiswill fill the expansion space in the fuel tankand could lead to fuel overflowing.
Do not remove the fuel pump nozzlefrom its fully inserted position whenrefueling.
The fuel system may be underpressure. If you hear a hissing soundnear the fuel filler inlet, do not refueluntil the sound stops. Otherwise, fuel mayspray out, which could cause seriouspersonal injury.
Easy Fuel™ Capless System
Your vehicle has an auto-sealing featurethat locks the fuel tank refueling valve andthe fuel filler door. Before you can refuelyour vehicle, you must press the fuel fillerdoor release button on the instrumentpanel. Pressing the button unlocks the fueltank refueling valve and opens the fuelfiller door.
Note: It can take up to fifteen seconds forthe fuel filler door to open.
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7. Fully close the fuel tank filler door.
Note:Do not overfill the fuel tank to thepoint that the fuel is able to bypass the fuelfiller nozzle. The overfilled fuel may rundown the drain hole which is below the fuelfiller inlet.
System Warnings
If the fuel filler door fails to open, aninformation message appears in theinformation display.
Description and ActionMessage
A warning message appearsin the information displaywhen the fuel system failsto depressurize or the fuelfiller door fails to open. Youmay have to use the fuelfiller door manual overridelever.
RefuelError SeeManual
If the information message appears, do thefollowing:
1. Check the fuel filler door for anythingthat may be obstructing its movement,for example ice or snow.
2. Remove any obstruction from the fuelfiller door.
3. Press the button on the driver door toopen the fuel filler door.
4. If the fuel filler door fails to open andthe information message remains inthe information display, use the fuelfiller door manual override lever.
Fuel Filler Door Manual Override Lever
The manual fuel filler door release lever isin the luggage compartment on the rightside behind a panel.
When using the manual fuel filler doorrelease lever to access the fuel filler inlet,do the following:
1. When your vehicle has stopped, shiftinto park (P) and switch the ignition on.
2. Remove the panel located in luggagecompartment on the right side.
3. Locate the manual fuel filler doorrelease lever.
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EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
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GENERAL INFORMATION
WARNING
Have the battery pack serviced onlyby an authorized electric vehicletechnician. Improper handling canresult in personal injury or death.
Note:The high-voltage battery does notrequire regular service maintenance.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,orange striped tape or both. Do not comein contact with these components.
The high-voltage battery system is ahigh-voltage, lithium-ion battery system.The pack is located in the rear cargo area.The high-voltage battery system uses anair cooled system to regulate thehigh-voltage battery temperature and helpmaximize high-voltage battery life.
Note:The high-voltage battery is equippedwith air vents in the package tray that helpto regulate its temperature. It is importantto keep these openings free of obstructions.Do not block the flow of cabin air to thisarea.
HIGH-VOLTAGE SERVICEDISCONNECT
The high-voltage service disconnect turnsoff power from the high-voltage battery.
Note:There is a disconnect circuit in yourvehicle. Disconnecting the circuit willautomatically disable the high-voltagebattery.
To disable the battery and stop allhigh-voltage electric activity in the vehicleyou can access high-voltage disconnectcircuit. To do this, you must unplug thecircuit from the circuit port connected tothe battery.
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5.Pull the handle toward you and removethe service disconnect from the vehicleto disable the high-voltage battery.
Reactivating the High-Voltage Battery
Note:If you have manually disconnectedyour high-voltage shut off circuit, you willneed to reconnect the circuit before you canreactivate it. The system will detect if theelectrical system is safe and turn onautomatically.
CHARGING THE HIGH
VOLTAGE BATTERY
WARNINGS
Do not use the 120 volt conveniencecord with an extension cord,two-prong adapter, surge protector,timer or other adapter.
In Canada, do not use the 120 voltconvenience cord in commercialgarages.
This equipment has arcing orsparking parts. Do not expose toflammable vapors. Position thisequipment at least 18 in (450 mm) abovethe floor.
The AC wall plug must fit firmly intothe AC outlet. If the connection feelsloose, worn or the AC outlet isdamaged, please have a qualifiedelectrician replace the AC outlet. Using aconvenience cord with a worn outlet maycause burns, property damage andincrease the risk of electric shock.
Charging Equipment
Your vehicle is equipped with a standard120 volt convenience cord located in thefloor compartment behind the driver seat.
Note:The 120 volt convenience cord allowsyou to charge the high voltage battery usinga standard 120 volt household outlet. Ittakes approximately seven hours tocompletely charge an empty battery usingthe standard 120 volt convenience cord.
We recommend upgrading to the optional240 volt charging station for faster moreefficient charging. It takes approximately2.5 hours to completely charge an emptybattery using a 240 volt charging station.
Your electrical source must meet certainrequirements for the high voltage batteriesto charge:
•The AC outlet must be a three-prong110-120 volt AC outlet that is properlygrounded, 15–20 amps (or greater),and in good condition.
•You must use a dedicated line, whichmeans you cannot have otherappliances connected to the samecircuit.
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AUTOMATIC TRANSMISSION
WARNINGS
Always apply the parking brake fullyand make sure you shift into park (P).Switch the ignition off and removethe key whenever you leave your vehicle.
Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultaneouslyfor more than a few seconds will limitengine performance, which may result indifficulty maintaining speed in traffic andcould lead to serious injury.
Note:Do not leave your vehicle with thetransmission in neutral (N). Leaving yourvehicle with the transmission in neutral (N)will drain the battery and you may not beable to start your vehicle.
Understanding the Shift Positionsof your Automatic Transmission
1. Fully press down the brake pedal.
2.Move the gearshift lever to the desiredgear.
3. Come to a complete stop.
4. Move the gearshift lever and securelylatch it in park (P).
Park (P)
This position locks the transmission andprevents the front wheels from turning.Come to a complete stop before puttingyour vehicle into and out of park (P).
Reverse (R)
With the gearshift lever in reverse (R), yourvehicle will move backward. Always cometo a complete stop before shifting into andout of reverse (R).
Neutral (N)
With the gearshift lever in neutral (N), yourvehicle can be started and is free to roll.Hold the brake pedal down while in thisposition.
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy.
Low (L)
•Provides maximum engine braking.
•The transmission may be shifted intolow (L) at any vehicle speed.
•Is not intended for use under extendedor normal driving conditions and resultsin lower fuel economy.
Grade assist:
Press the transmission control switch onthe side of the gearshift lever to activategrade assist.
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•Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed whendescending a grade.
•As your vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed increasing anddecreasing to help maintain yourvehicle speed when descending agrade.
•The grade assist lamp in the instrumentcluster is illuminated.
The grade assist lamp willappear in the instrument clusterwhen grade assist is turned on.
Press the transmission control switchagain to return to normal drive (D).
Brake-Shift Interlock
WARNINGS
Do not drive your vehicle until youverify that the brake lamps areworking.
WARNINGS
When doing this procedure, you needto take the transmission out of park(P) which means your vehicle canroll freely. To avoid unwanted vehiclemovement, always fully apply the parkingbrake prior to doing this procedure. Usewheels chocks if appropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. Have your vehiclechecked as soon as possible.
Note:See your authorized dealer as soonas possible if this procedure is used.
Note:For some markets this feature will bedisabled.
Use the brake shift interlock lever to movethe gearshift lever from the park positionin the event of an electrical malfunction orif your vehicle has a dead battery.
Apply the parking brake and turn theignition off before performing thisprocedure.
1. Remove the shifter boot using asuitable tool
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GENERAL INFORMATION
Note:Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 252).
See Warning Lamps andIndicators (page 87).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Move the transmission to park (P),switch the engine off and apply the parkingbrake. Inspect the accelerator pedal forany interference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you brakeheavily by measuring the rate at which youpress the brake pedal. It providesmaximum braking efficiency as long as youpress the pedal. Brake assist can reducestopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarilyilluminates when you turn theignition on. If the light does notilluminate during start up, remains on orflashes, the system may be disabled. Havethe system checked by an authorizeddealer. If the anti-lock brake system isdisabled, normal braking is still effective.
If the brake warning lampilluminates when you release theparking brake, have the systemchecked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the enginebraking of an internal combustion engineand assist the standard brake system whilerecovering some of the energy of motionand storing it in the battery to improve therange of your vehicle. The standard brakesystem is designed to fully stop the car ifregenerative braking is not available.During regenerative braking, the motor isspun as a generator to create electricalcurrent. This recharges the battery andslows the vehicle. In effect, once theaccelerator pedal is released, the motorchanges from an energy user to an energyproducer.
When the accelerator pedal is released orthe brake pedal is applied, the brakecontroller automatically detects theamount of deceleration requested andoptimizes how much of the decelerationwill be produced by regenerative braking.The remaining portion is generated by
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