Hybrid Vehicle Frequently AskedQuestions....................................................140
Fuel and Refueling
Safety Precautions.......................................142
Fuel Quality.....................................................143
Fuel Filler Funnel Location........................144
Running Out of Fuel....................................144
Refueling..........................................................145
Fuel Consumption.......................................148
Emission Control System..........................149
High Voltage Battery
General Information.....................................151
Charging the High Voltage Battery........153
High Voltage Battery Cut-OffSwitch...........................................................158
Transmission
Automatic Transmission...........................159
Brakes
General Information....................................162
Hints on Driving With Anti-LockBrakes...........................................................163
Parking Brake.................................................163
Hill Start Assist..............................................163
Traction Control
Principle of Operation.................................165
Using Traction Control................................165
Stability Control
Principle of Operation................................166
Using Stability Control................................167
Parking Aids
Principle of Operation................................168
Rear Parking Aid...........................................168
Front Parking Aid..........................................169
Active Park Assist.........................................170
Rear View Camera........................................174
Cruise Control
Principle of Operation..................................177
Using Cruise Control.....................................177
Driving Aids
Blind Spot Information System...............179
Cross Traffic Alert..........................................181
Steering............................................................184
Load Carrying
Rear Under Floor Storage.........................186
Luggage Covers.............................................186
Load Limit........................................................187
Towing
Towing a Trailer.............................................192
Towing the Vehicle on Four Wheels......192
Driving Hints
Breaking-In.....................................................194
Economical Driving......................................194
Driving Through Water................................195
Floor Mats.......................................................195
Roadside Emergencies
Roadside Assistance...................................197
Hazard Warning Flashers..........................198
Fuel Shutoff...................................................198
Jump Starting the Vehicle.........................199
Collision, Damage or Fire Event..............201
Post-Crash Alert System..........................203
Transporting the Vehicle...........................203
Customer Assistance
Getting the Services You Need..............204
In California (U.S. Only)............................205
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Table of Contents
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, such as SYNC Vehicle HealthReport or MyFord Mobile App, you consentthat certain diagnostic information mayalso be accessed electronically by FordMotor Company and Ford authorizedservice facilities, and that the diagnosticinformation may be used to provide
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IntroductionE139213 E231159 E231158 E167012 E138639
Then...If...
The Belt-Minder feature will not activate.You and the front seat passenger buckleyour safety belts before you switch theignition on or less than 1-2 minutes elapseafter you switch the ignition on...
The Belt-Minder feature activates, thesafety belt warning light illuminates and awarning tone sounds for 6 seconds every25 seconds, repeating for about 5 minutesor until you and the front seat passengerbuckle your safety belts.
You or the front seat passenger do notbuckle your safety belts before your vehiclereaches at least 6 mph (9.7 km/h) and 1-2minutes elapse after you switch the ignitionon...
The Belt-Minder feature activates, thesafety belt warning light illuminates and awarning tone sounds for 6 seconds every25 seconds, repeating for about 5 minutesor until you and the front seat passengerbuckle your safety belts.
The safety belt for the driver or frontpassenger is unbuckled for about 1 minutewhile the vehicle is traveling at least 6 mph(9.7 km/h) and more than 1-2 minuteselapse after you switch the ignition on...
Deactivating and Activating theBelt-Minder Feature
WARNING
While the system allows you todeactivate it, this system is designedto improve your chances of beingsafely belted and surviving an accident.We recommend you leave the systemactivated for yourself and others who mayuse the vehicle.
Note:The driver and front passengerwarnings switch on and off independently.When you perform this procedure for oneseating position, do not buckle the otherposition as this will terminate the process.
Read Steps 1 - 4 thoroughly beforeproceeding with the programmingprocedure.
Before following the procedure, make surethat:
•The parking brake is set.
•The transmission is in park (P).
•The ignition is off.
•The driver and front passenger safetybelts are unbuckled.
1.Switch the ignition on. Do not start thevehicle.
2. Wait until the safety belt warning lightturns off (about one minute). AfterStep 2, wait an additional five secondsbefore proceeding with Step 3. Onceyou start Step 3, you must completethe procedure within 60 seconds.
3.For the seating position being disabled,buckle then unbuckle the safety beltthree times at a moderate speed,ending in the unbuckled state. AfterStep 3, the safety belt warning lightturns on.
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Seatbelts
Note:If you remote start your vehicle withan intelligent access transmitter, you mustpress the START/STOP button on theinstrument panel once while applying thebrake pedal before driving your vehicle.
The power windows do not work duringremote start and the radio does not turnon automatically.
The parking lamps remain on and thevehicle runs for 5, 10, or 15 minutes,depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle stillrunning to extend the run time for anotherremote start duration. If the duration is setto last 10 minutes, the duration extends byanother 10 minutes. For example, if thevehicle had been running from the firstremote start for five minutes, the vehiclecontinues to run now for a total of 20minutes. You can extend the remote startup to a maximum of 30 minutes.
Wait at least five seconds before remotestarting after a vehicle shutdown.
Turning the Vehicle Off After RemoteStarting
Press the button once. Theparking lamps turns off.
You may have to be closer to thevehicle than when starting due to groundreflection and the added noise of therunning vehicle.
You can disable or enable the remote startsystem through the information display.See General Information (page 92).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls canbe purchased from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle. See PassiveAnti-Theft System (page 66).
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Keys and Remote ControlsE138625
Anti-Lock Braking System
If it lights when you are driving,this indicates a malfunction. Youwill continue to have normalbraking (without anti-lock braking system)unless the brake system warning lamp alsolights. Have the system checked by anauthorized dealer.
Battery
If it lights while driving, thisindicates a malfunction. Switchoff all unnecessary electricalequipment and have the system checkedby an authorized dealer immediately.
Blind Spot Monitor (If Equipped)
It illuminates when you switchthis feature off or in conjunctionwith a message. See Blind SpotInformation System (page 179). SeeInformation Messages (page 101).
Brake System
Lights when you engage theparking brake with the ignitionon.
If it lights when you are driving, check thatyou do not have the parking brakeengaged. If you do not have the parkingbrake engaged, this indicates low brakefluid level or a brake system malfunction.Have the system checked immediately byan authorized dealer.
WARNING
Driving your vehicle with the warninglamp on is dangerous. A significantdecrease in braking performancemay occur. It may take you longer to stopyour vehicle. Have your vehicle checked assoon as possible. Driving extendeddistances with the parking brake engagedcan cause brake failure and the risk ofpersonal injury.
Cruise Control (If Equipped)
Lights when you switch on thisfeature.
Direction Indicator
Lights when you switch on theleft or right direction indicator orhazard warning flasher. If theindicators stay on or flash faster, check fora burned out bulb. See Changing a Bulb(page 238).
Door Ajar
Displays when the ignition is onand any door is not completelyclosed.
EcoSelect
Lights when you switch on thisfeature. See EcoSelect (page139).
Engine and Motor CoolantTemperature
Lights when the engine or motorcoolant temperature is high.Stop the vehicle as soon aspossible, switch off the engine and let cool.
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Instrument Cluster E151262 E144522 E71340 E194390
Parking Lamps
Lights when you switch theparking lamps on.
Powertrain Fault
Lights when the system detectsa powertrain or high-voltagecharge system fault. If theindicator stays on or continues to come on,contact an authorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights after your switch yourvehicle on and it is ready to drive.A corresponding message maydisplay stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays on after youswitch on the engine, thisindicates that the On-Board Diagnosticssystem (OBD) has detected a malfunctionof the vehicle emissions control system.Refer to On-Board diagnostics (OBD) inthe Fuel and Refueling chapter for moreinformation about having your vehicleserviced. See Emission Control System(page 149).
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
WARNING
Under engine misfire conditions,excessive exhaust temperaturescould damage the catalyticconverter, the fuel system, interior floorcoverings or other vehicle components,possibly causing a fire. Have your vehiclechecked as soon as possible.
The service engine soon indicator lightswhen you first switch on the ignition priorto engine start to check the bulb and toindicate whether the vehicle is ready forInspection and Maintenance testing.
Normally, the service engine soon light willstay on until you switch on the engine, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forInspection and Maintenance testing. SeeEmission Control System (page 149).
Stability Control
Lights when the system is active.If it remains on or does not lightwhen you switch the ignition on,this indicates a malfunction. During amalfunction, the system will turn off. Havethe system checked by an authorizeddealer immediately. See Using StabilityControl (page 167).
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Instrument Cluster E144692 E138639
Stability Control Off
Lights when you switch thesystem off. It will go out whenyou switch the system back onor when you switch the ignition off. SeeUsing Stability Control (page 167).
Stop Safely
Indicates an electricalcomponent fault or failure thatwill cause the vehicle toshutdown or enter into a limited operatingmode. A message may also display.
Vehicle Plugged in (If Equipped)
Lights after you plug in yourvehicle. A correspondingmessage may display afterattempting to start the vehicle.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's doorand you have left the key in the ignition.
Engine On Warning Chime
A warning chime will sound when any dooris opened if the vehicle exceeds a relativelylow speed.
Keyless Warning Alert (If Equipped)
Sounds the horn twice when you exit thevehicle and the keyless vehicle is in RUN,indicating the vehicle is still on.
Headlamps On Warning Chime
Sounds when you remove the key from theignition and open the driver's door and youhave left the headlamps or parking lampson.
Parking Brake On Warning Chime
Sounds when you have left the parkingbrake on and drive your vehicle. If thewarning chime remains on after you havereleased the parking brake, have thesystem checked by your authorized dealerimmediately.
Automatic Transmission WarningChime
Sounds when you have not moved thetransmission selector lever to position P.A message will be shown in the display.
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Instrument ClusterE130458 E144693 E144694
Park Brake
ActionMessage
Displays when the parking brake is set, the engine is runningand the vehicle is driven more than 3 mph (5 km/h). If thewarning stays on after the parking brake is released, contactyour authorized dealer.
Park Brake Engaged
Power Steering
ActionMessage
The power steering system has detected a condition thatrequires service. See your authorized dealer.Steering Fault ServiceNow
The power steering system is not working. Stop the vehicle asafe place. Contact your authorized dealer.Steering Loss StopSafely
Remote Start
ActionMessage
Displayed when the remote start system is active.Remote Start Active
Tire Pressure Monitoring System
ActionMessage
Displays when one or more tires on your vehicle have low tirepressure. See Tire Pressure Monitoring System (page 276).Tire Pressure Low
Displays when the tire pressure monitoring system ismalfunctioning. If the warning stays on or continues to comeon, contact your authorized dealer. See Tire PressureMonitoring System (page 276).
Tire Pressure MonitorFault
Displayed when a tire pressure sensor is malfunctioning, oryour spare tire is in use. See Tire Pressure MonitoringSystem (page 276). If the warning stays on or continues tocome on, contact your authorized dealer as soon as possible.
Tire Pressure SensorFault
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Information Displays