Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.
USE OF THE OWNER HANDBOOK
OPERATING INSTRUCTIONS
Each time direction instructions (left/right or forwards/backwards) about the vehicle are given, these must be intended as
regarding an occupant in the driver's seat. Special cases not complying with this rule will be specified as appropriate in the text.
The figures in the Owner Handbook are provided by way of example only: this might imply that some details of the image do
not correspond to the actual arrangement of your vehicle. In addition, the Handbook has been conceived considering vehicles
with steering wheel on the left side; it is therefore possible that on vehicles with steering wheel on the right side, the position
or construction of some controls is not exactly mirror-like with respect to the figure.
To identify the chapter with the information needed you can consult the index at the end of this Owner Handbook.
Chapters can be rapidly identified with dedicated graphic tabs, at the side of each odd page. A few pages further there is a key
for getting to know the chapter order and the relevant symbols in the tabs. There is in any case a textual indication of the
current chapter at the side of each even page.
WARNINGS AND PRECAUTIONS
While reading this Owner Handbook you will find a series ofWARNINGSto prevent procedures that could damage your
vehicle.
There are alsoPRECAUTIONSthat must be carefully followed to prevent incorrect use of the components of the vehicle,
which could cause accidents or injuries.
Therefore allWARNINGSandPRECAUTIONSmust always be carefully followed.
WARNINGSandPRECAUTIONSare recalled in the text with the following symbols:
personal safety;
vehicle integrity;
environmental protection.
NOTE These symbols, when necessary, are indicated besides the title or at the end of the line and are followed by a number.
That number recalls the corresponding warning at the end of the relevant section.
KNOWING YOUR VEHICLE
In-depth knowledge of your new vehicle
starts here.
The booklet that you are reading simply
and directly explains how it is made
and how it works.
That’s why we advise you to read it
seated comfortably on board, so that
you can see what is described here for
yourself.SYMBOLS ...................................... 8
THE FIAT CODE SYSTEM ............... 8
THE KEYS....................................... 9
IGNITION SWITCH .......................... 10
ELECTRONIC ALARM..................... 11
DOORS ........................................... 12
SEATS ............................................ 16
STEERING WHEEL ......................... 21
REAR VIEW MIRRORS .................... 22
EXTERNAL LIGHTS......................... 24
HEADLIGHTS.................................. 27
ROOF LIGHTS ................................ 28
CONTROLS .................................... 29
WINDOW WASHING ....................... 32
HEATING AND VENTILATION.......... 34
HEATING AND VENTILATION
CONTROLS .................................... 35
MANUAL CLIMATE CONTROL
SYSTEM ......................................... 35
AUTOMATIC CLIMATE CONTROL
SYSTEM ......................................... 36
ADDITIONAL HEATER ..................... 37
INDEPENDENT ADDITIONAL
HEATER .......................................... 38
ELECTRIC WINDOWS .................... 41
BONNET ......................................... 42
HEAD RESTRAINTS ........................ 43
INTERIOR FITTINGS ...................... 44TACHOGRAPH ............................... 45
SELF-LEVELLING AIR
SUSPENSION ................................. 45
7
WARNING
1)Used batteries are harmful to the
environment. You can dispose of them
either in the correct containers as specified
by law or by taking them to a Fiat
Dealership, which will deal with their
disposal.
IGNITION SWITCH
The key can be turned to 3 different
positions fig. 3:
STOP: engine off, key extractable,
steering locked. Some electrical
devices (e.g. sound system, central
door locking system, etc.) can operate;
MAR-ON: driving position. All
electrical devices are enabled;
AVV: engine starting (unstable
position).
The ignition switch is fitted with an
electronic safety system that requires
the ignition key to be turned back
to STOP if the engine will not start,
before the starting operation can be
repeated.
2) 3) 4) 5)
STEERING LOCK
Activation
When the key is at STOP, remove the
key and turn the steering wheel until
it locks.
Disengagement
Move the steering wheel slightly as you
turn the ignition key to MAR-ON
WARNING
2)If the ignition device has been tampered
with (e.g. an attempted theft), have it
checked over by a Fiat Dealership before
driving again.
3)Always remove the key when you leave
your vehicle to prevent someone from
accidentally operating the controls.
Remember to engage the handbrake.
Engage first gear if the vehicle is parked
uphill or reverse gear if the vehicle is
parked downhill. Never leave children
unattended in the vehicle.
4)Never extract the key while the vehicle is
moving. The steering wheel will lock as
soon as it is turned. This also applies
to cases in which the vehicle is towed.
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KNOWING YOUR VEHICLE
5)Under no circumstances should
aftermarket operations be carried out
involving steering system or steering
column modifications (e.g. installation of
anti-theft device). This could negatively
affect performance and safety, invalidate
the warranty, cause serious safety
problems and also result in vehicle
non-compliance with type-approval
requirements.ELECTRONIC ALARM
(for versions/markets, where provided)
The alarm, in addition to all the remote
control functions described previously,
is controlled by the receiver located
under the dashboard near the fuse box.
Activation
With the doors and bonnet closed and
the ignition key either turned to STOP
or removed, point the key with the
remote control towards the vehicle and
press and release the lock button.
Excluding some markets, the system
produces an acoustic signal (beep) and
enables door locking.
The switching on of the alarm is
preceded by an self-diagnosis stage: if
a fault is detected, the system
produces another acoustic signal.
In this case, turn the alarm off by
pressing the "release doors/release
load compartment" button, check that
the doors and bonnet are properly
closed and turn the alarm back on by
pressing the lock button.
If a door or the bonnet is not properly
shut, it will be excluded from the testing
by the alarm system.If the alarm produces an acoustic signal
even when the doors and bonnet are
correctly closed, a fault has occurred in
the operation of the system. Contact
a Fiat Dealership.
IMPORTANT The alarm does not come
on when the central locking is activated
using the metal insert in the key.
IMPORTANT The alarm is adapted to
meet requirements in various countries.
Turning off
Press the door release/load
compartment release button on the key
with remote control.
The following operations are performed
(excluding some markets):
direction indicators flash twice;
there are two short acoustic signals
(beeps);
doors are unlocked.
IMPORTANT The alarm does not switch
off when the central opening is
activated using the metal insert in the
key.
11
9)Before setting off after parking or before
moving the vehicle in any way, ensure
the footboard is fully stowed away.
Because the movement of the footboard is
controlled by that of the sliding side door,
incomplete stowing of the footboard or
non-closure of the rear doors is indicated
by the lighting of a warning light
on
the instrument panel.
10)This spring loaded system has
activation forces that were designed for
optimum comfort. Accidental knocks or a
strong gust of wind may release the
springs and let the doors close
spontaneously.
11)With the doors opened to 180 degrees,
no locking system is effective. Do not use
this opening with the vehicle parked on
a gradient or when it is windy.
12)It is forbidden to drive the vehicle with
the footboard open.
13)Do not use the retracted footboard for
getting up or down the load compartment.
14)Make sure that the footboard is suitably
locked by the provided retaining systems
before, after and during its use. An
incomplete opening or closing might cause
an improper movement of the footboard
with risks arising for the operator and
external users.
15)The footboard lightly projects from the
vehicle even if retracted; therefore, when
rear parking sensors are provided, their
operating range is lightly reduced.
WARNING
2)The footboard presence may reduce the
ramp approach angles; it is therefore
recommended, in case of a very steep
ramp, to be very careful in order not to
damage the footboard.
SEATS
16)
3)
Longitudinal adjustment
Lift lever A fig. 15 and push the seat
forwards or backwards: in the driving
position your arms should rest on
the steering wheel rim.
17)
Height adjustment
To raise the seat: while seated, move
the lever B fig. 15 (front part of the
seat) or the lever C fig. 15 (rear part of
the seat) upwards and lift your body
weight off the part of the seat that must
be raised.
15F1A0021
16
KNOWING YOUR VEHICLE
WARNING
16)All adjustments must be made with the
vehicle stationary.
17)After releasing the adjustment lever,
always check that the seat is locked on the
guides by trying to move it back and forth.
If it is not locked, the seat may move
unexpectedly and make you lose control of
the vehicle.
18)For maximum safety, keep the backrest
upright, lean back into it and make sure
the seat belt fits closely across your chest
and pelvis.
19)Before putting on the seatbelt, ensure
that the armrests are vertical (see
paragraph on "seat belts ”).
20)Before unfastening the belts and
getting out of the vehicle, ensure that the
outer armrest (door side) is fully raised.
21)All adjustments must be made with the
vehicle stationary. In particular, while
turning the seat, take care that it does not
interfere with the handbrake lever.
22)Ensure the seat is locked in driving
position before starting up the vehicle.
23)Do not place heavy loads on the flap
with the vehicle in motion because they
could be thrown against the vehicle
occupants in the event of sudden braking
or impacts, causing severe injury.24)Do not travel with passengers seated in
the 3rd row with the 2nd row bench folded
over. Do not place objects of any type on
the backrest of the 2nd row bench folded
over: in the event of impact or sharp
braking they could be thrown against the
occupants of the vehicle casing serious
injury. For more information, see the
contents of the adhesive plate located
under the bench.
25)When refitting the bench, ensure that it
is correctly locked to the floor guides.
WARNING
3)The fabric upholstery of your vehicle is
designed to withstand the normal wear
and tear of your vehicle for a long time.
You are however recommended to avoid
strong and/or continuous scratching
with clothing accessories such as metal
buckles, studs, Velcro fastenings and the
like, as these items cause stress of the
cover fabric that could lead to yarn
breaking and damage the upholstery.
STEERING WHEEL
The steering wheel position can be
adjusted axially.
To carry out the adjustment, proceed as
follows:
release the lever fig. 33 by pulling it
towards the steering wheel (position 2);
adjust the steering wheel;
block the lever by pushing it
forwards (position 1).
26) 27)
33F1A0040
21
WARNING
26)Any steering wheel position adjustment
should only be carried out with the vehicle
stationary and the engine turned off.
27)It is absolutely forbidden to carry out
any after-market operation involving
steering system or steering column
modifications (e.g.: installation of anti-theft
device). This could badly affect
performance and safety, invalidate the
warranty and also result in the non-
compliance of the vehicle with approval
requirements.
REAR VIEW
MIRRORS
INTERIOR MIRROR
Lever A fig. 34 can be used to move
the mirror to two different positions:
normal or antiglare.
DOOR MIRRORS
Mirrors with manual adjustment
To adjust the mirrors, manually operate
on each of the two glasses of each
mirror.
28)
Mirrors with electrical adjustment
The electrical adjustment can only
be carried out with the ignition key in
the MAR-ON position.
To adjust the mirrors, turn the knob B
fig. 35 to one of the four positions: 1 left
mirror, 2 right mirror, 3 left wide angle,
4 right wide angle.After rotating the knob B on the mirror
to be adjusted, move it in the direction
shown by the arrows to adjust the
selected glass.
Mirror folding with manual
adjustment
When required (for example when the
mirror causes difficulty in narrow
spaces or at an automatic car washing
station) it is possible to fold the mirrors
manually moving them from position
1 to position 2 fig. 36.
If the mirror has been accidentally
rotated forwards (position 3), for
example due to an impact, it must be
manually returned to position 1.
29)
34F1A0353
35F1A0042
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KNOWING YOUR VEHICLE