2017 DODGE JOURNEY maintenance

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
484 IF YOU NEED CONSUMER ASSISTANCE

defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
If you prefer mailing your payment, please call for an order
form.
NOTE:A street address is required when ordering manu-
als (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
488 IF YOU NEED CONSUMER ASSISTANCE

About Your Brakes..................... .341, 343
Adding Engine Coolant (Antifreeze) .............446
Adding Fuel ............................. .386
Adding Washer Fluid ....................... .443
Additives, Fuel ........................... .382
Adjust Down ................................ .149
Forward .............................. .149
Rearward ............................. .149
Up.................................. .149
AirBag ..................................48 Air Bag Operation .........................50
Air Bag Warning Light .....................57
Driver Knee Air Bag .......................51
Enhanced Accident Response ..............56, 425
Event Data Recorder (EDR) .................425
If A Deployment Occurs ....................55
Knee Impact Bolsters .......................50
Maintaining Your Air Bag System ..............58
Side Air Bags ............................51
Air Bag Light ....................... .57, 82, 226
Air Bag Maintenance .........................58
Air Cleaner, Engine (Engine Air Cleaner Filter) ......437
Air Conditioner Maintenance ..................438
Air Conditioning Filter ...................319, 439 Air Conditioning, Operating Tips
............318, 320
Air Conditioning, Rear Zone ...............304, 314
Air Conditioning Refrigerant ...............438, 439
Air Conditioning System .....................438
Air Pressure, Tires ......................... .363
Alarm, Panic ...............................17
Alarm (Security Alarm) ....................13, 228
Alarm System (Security Alarm) .................13
All Wheel Drive (AWD) ..................... .337
Alterations/Modifications, Vehicle ................6
Antifreeze (Engine Coolant) ................446, 472
Disposal .............................. .448
Anti-Lock Brake System (ABS) .................344
Anti-Lock Warning Light .....................238
Appearance Care .......................... .454
Arming
System (Security Alarm) ................13
Assist, Hill Start .......................... .346
Auto Down Power Windows ...................31
Automatic Dimming Mirror ....................89
Automatic Door Locks ........................24
Automatic Headlights ...................... .168
Automatic Oil Change Indicator ................244
Automatic Transmission ..................329, 451
Adding Fluid .....................452, 453, 475
Fluid And Filter Changes ...................453
490 INDEX

Cargo Load Floor......................... .210
Cargo Management System ...................210
Rollaway Tonneau Cover ...................212
Tri-Fold Load Floor ...................... .210
Cargo Tie-Downs ...........................211
Cargo (Vehicle Loading) ..................210, 387
Car Washes .............................. .455
Certification Label ......................... .388
Chains, Tire ............................. .371
Changing A Flat Tire ....................... .407
Chart, Tire Sizing .......................... .354
Check Engine Light (Malfunction Indicator Light). . . .432
Checking Your Vehicle For Safety ................81
Checks, Safety .............................81
Child Restraint .............................59
Child Restraints Booster Seats ............................66
Child Restraints ..........................59
Child Seat Installation ......................76
How To Stow An Unused ALR Seat Belt .........74
Infants And Child Restraints .................62
Locating The LATCH Anchorages ..............70
Lower Anchors And Tethers For Children ........68
Older Children And Child Restraints ...........63
Using The Top Tether Anchorage ..............78Child Safety Locks
..........................25
Clean Air Gasoline ........................ .380
Cleaning Wheels ............................... .456
Coin Holder ............................. .206
Cold Weather Operation ..................... .327
Compact Disc (CD) Maintenance ................297
Compact Spare Tire ........................ .367
Computer, Trip/Travel ...................... .247
Connector UCI ................................. .295
Universal Consumer Interface (UCI) ...........295
Conserving Fuel .......................... .245
Console, Floor ............................ .206
Console, Overhead ........................ .188
Contract, Service .......................... .486
Coolant Pressure Cap (Radiator Cap) .............447
Cooling
System........................... .445
Adding Coolant (Antifreeze) .................446
Coolant Capacity ........................ .472
Coolant Level ....................... .445, 448
Disposal Of Used Coolant ..................448
Drain, Flush, And Refill ....................445
Inspection ............................. .448
Points To Remember ..................... .449
492 INDEX

Hazard Warning Flasher...................404
Jacking ............................... .407
Jump Starting .......................... .417
Overheating ........................... .404
Towing ............................... .423
Emission Control System Maintenance ............432
Engine ................................. .429
Air Cleaner ............................ .437
Block Heater ........................... .328
Break-In Recommendations ..................80
Checking Oil Level ...................... .434
Compartment ....................... .429, 430
Compartment Identification .................430
Coolant (Antifreeze) ...................445, 473
Cooling .............................. .445
Exhaust Gas Caution ...................81, 383
Fails To Start ........................... .327
Flooded, Starting ........................ .327
Fuel Requirements ....................... .380
Jump Starting .......................... .417
Oil ........................... .434, 472, 473
Oil Change Interval ...................... .244
Oil Filler Cap ....................... .429, 435
Oil Filter .............................. .437
Oil Selection ........................ .435, 472Oil Synthetic
........................... .436
Overheating ........................... .404
Starting .............................. .325
Engine Oil Viscosity .....................435, 436
Engine Oil Viscosity Chart ....................436
Enhanced Accident Response Feature ..........56, 425
Entry System, Illuminated .....................15
Ethanol ............................. .381, 384
Exhaust Gas Caution .....................81, 383
Exhaust System ........................ .81, 443
Exterior

Folding Mirrors ......................92
Exterior Lighting .......................... .168
Exterior Lights .............................84
Filler Location Fuel ........................ .386
Filters Air Cleaner ............................ .437
Air Conditioning .....................319, 439
Engine Oil ......................... .437, 473
Engine Oil Disposal ...................... .436
Flashers Hazard Warning ........................ .404
Turn Signal ...................... .84, 171, 241
Flash-To-Pass ............................ .172
Flexible Fuel Vehicles
494 INDEX

Cruising Range......................... .385
Engine Oil ............................ .385
Fuel Requirements ....................... .384
Maintenance ........................... .386
Replacement Parts ....................... .385
Starting .............................. .385
Flooded Engine Starting ..................... .327
Floor Console ............................ .206
Fluid, Brake ............................. .475
Fluid Capacities ........................... .472
Fluid Leaks ...............................84
Fluid Level Checks Automatic Transmission ................452, 453
Brake ............................. .450, 475
Cooling System ......................... .445
Engine Oil ............................ .434
Power Steering ...................... .340, 475
Fluids, Lubricants And Genuine Parts ............473
Fog Lights ........................... .170, 468
Fog Light Service .......................... .468
Folding Rear Seat ...................... .159, 164
Freeing A Stuck Vehicle ..................... .420
Fuel ................................... .380
Adding .............................. .386
Additives ............................. .382Clean Air
............................. .380
Conserving ............................ .245
Ethanol ........................... .381, 384
Filler Cap (Gas Cap) ..................... .386
Gasoline .............................. .380
Light ................................ .238
Materials Added ........................ .382
Methanol ............................. .381
Octane Rating ....................... .380, 473
Requirements .......................... .380
Saver

Mode ........................... .245
Specifications .......................... .473
Tank Capacity .......................... .472
Fuel, Flexible ............................. .384
Fueling ................................. .386
Fuel Optimizer ........................... .245
Fuel Saver............................... .245
Fuses .................................. .459
Garage Door Opener (HomeLink) ............190, 195
Gas Cap (Fuel Filler Cap) .................386, 431
Gasoline, Clean Air ........................ .380
Gasoline (Fuel) Conserving ............................ .245
Gasoline, Reformulated ..................... .380
10
INDEX 495

Lug Nuts............................... .405
Maintenance Free Battery .....................437
Maintenance Procedures ..................... .434
Malfunction Indicator Light (Check Engine) . . . .233, 432
Manual, Service ........................... .488
Manual Transaxle Fluid Level Check ....................... .454
Lubricant Selection ...................... .454
Map/Reading Lights ....................... .172
Marker Lights, Side ........................ .467
Master Cylinder (Brakes) .....................450
Methanol ............................... .381
Mini-Trip Computer ........................ .247
Mirrors .............................. .89, 189
Automatic Dimming .......................89
Electric Powered ..........................90
Electric Remote ...........................90
Exterior Folding ..........................92
Heated .................................92
Outside ................................90
Rearview ...............................89
Vanity .................................93
Mode Fuel Saver ............................ .245Modifications/Alterations, Vehicle
................6
Monitor, Tire Pressure System ..................374
MOPAR Parts ......................... .433, 487
MTBE/ETBE ............................. .381
Multi-Function Control Lever ..................171
New Vehicle Break-In Period ...................80
Occupant Restraints .........................34
Octane Rating, Gasoline (Fuel) ..............380, 473
Oil Change Indicator ....................... .244
Oil Change Indicator, Reset ...................244
Oil, Engine ........................... .434, 473
Capacity .............................. .472
Change Interval ..................... .244, 435
Checking ............................. .434
Dipstick .............................. .434
Disposal .............................. .436
Filter ............................. .437,

473
Filter Disposal .......................... .436
Identification Logo ...................... .435
Materials Added To ...................... .436
Pressure Warning Light ....................230
Recommendation .....................435, 472
Synthetic ............................. .436
10
INDEX 499

Safety Checks Inside Vehicle...................82
Safety Checks Outside Vehicle ..................84
Safety Defects, Reporting .....................487
Safety, Exhaust Gas ..........................81
Safety Information, Tire ..................... .353
Safety Tips ................................81
Seat Belt Adjustable Upper Shoulder Belt Anchorage .......41
Lap/Shoulder Belt Operation .................39
Lap/Shoulder Belts ........................37
Lap/Shoulder Belt Untwisting ................41
Pregnant Women .........................43
Seat Belt Extender .........................42
Seat Belt Pretensioner ......................43
Seat Belt Reminder ........................36
Seat Belt Maintenance ...................... .459
Seat Belt Reminder ..........................36
Seat Belts ............................. .35, 82
Adjustable Shoulder Belt ....................41
Adjustable Upper Shoulder Anchorage ..........41
Child Restraint ...........................59
Extender ...............................42
Front Seat ........................ .35, 37, 39
Inspection ..............................82
Operating Instructions ......................39 Pregnant Women
.........................43
Pretensioners ............................43
Rear Seat ...............................37
Reminder ............................. .225
Untwisting Procedure ......................41
Seats ............................... .149, 151
Adjustment ............................ .149
Easy Entry ............................ .163
Heated ............................... .151
Height Adjustment ....................149, 154
Power ............................... .149
Rear Folding ....................... .159, 164
Reclining ............................. .153
Reclining Rear ...................... .161, 164
Seatback Release ..................154, 159, 164
Tilting ............................... .149
Security Alarm ......................... .13, 228
Selection Of Coolant (Antifreeze) ...............473
SENTR
Y KEY
Key Programming .........................13
Sentry Key (Immobilizer) ......................11
Sentry Key Replacement ......................12
Service Assistance ......................... .484
Service Contract .......................... .486
Service Manuals .......................... .488
502 INDEX