on and has been paired to the vehicle’s Uconnect Phone.
The Uconnect Phone allows up to ten mobile phones or
audio devices to be linked to the system. Only one linked
(or paired) mobile phone and one audio device can be used
with the system at a time. The system is available in
English, Spanish, or French languages.
Uconnect Phone ButtonThe Uconnect Phone
Button is used to enter
the phone mode and make calls, show recent,
incoming, outgoing calls, view phonebook
etc., When you press the button you will hear
a BEEP. The beep is your signal to give a command.
Uconnect Voice Command Button
The Uconnect Voice Command
Button is
only used for “barge in” and when you are
already in a call and you want to send Tones or
make another call.
The Uconnect Phone is fully integrated with the vehicle’s
audio system. The volume of the Uconnect Phone can be
adjusted either from the radio volume control knob or from
the steering wheel radio control (right switch), if so
equipped.
Operation
Voice commands can be used to operate the Uconnect
Phone and to navigate through the Uconnect Phone menu
structure. Voice commands are required after most
Uconnect Phone prompts. There are two general methods
for how Voice Command works:
1. Say compound commands like “Call John Smith mo- bile.”
2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
• Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt.
• For certain operations, compound commands can be
used. For example, instead of saying “Call” and then
“John Smith” and then “mobile,” the following com-
pound command can be said: “Call John Smith mobile.”
• For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts and
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 95
say each part of the command when you are asked for it.
For example, you can use the compound command form
voice command “Search for John Smith,” or you can
break the compound command form into two voice
commands: “Search Contact” and when asked “John
Smith.” Please remember, the Uconnect Phone works
best when you talk in a normal conversational tone, as if
speaking to someone sitting a few feet/meters away
from you.
Natural Speech
Your Uconnect Phone Voice system uses a Natural Lan-
guage Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah” and
“eh.” The system handles fill-in words such as “I would
like to.”
The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly Smith.”
For multiple inputs in the same phrase or sentence, the
system identifies the topic or context and provides the
associated follow-up prompt such as “Who do you want to
call?” in the case where a phone call was requested but the
specific name was not recognized.The system utilizes continuous dialog; when the system
requires more information from the user it will ask a
question to which the user can respond without pushing
the “Voice Command”
button on your steering wheel.
Voice Command Tree
Refer to “Voice Tree” in this section.
Help Command
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following
the beep.
To activate the Uconnect Phone from idle, simply push the
Phone
button on your steering wheel and say a
command or say “help.” All Uconnect Phone sessions
begin with a push of the Phone
button on the radio
control head.
Cancel Command
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the Phone
or Voice Command
button on your steering wheel when the system is
listening for a command and be returned to the main or
previous menu.
96 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Call By Saying A Phonebook Name
1. Push the Phonebutton on your steering wheel to
begin.
2. After the “Listening” prompt and the following beep, say “Call John Doe Mobile.”
3. The Uconnect Phone will dial the number associated with John Doe, or if there are multiple numbers it will
ask which number you want to call for John Doe.
Call Controls
The touchscreen allows you to control the following call
features:
•Answer
• End
• Ignore
• Hold/unhold
• Mute/unmute
• Transfer the call to/from the phone
• Swap two active calls
• Join two active calls together
Touch-Tone Number Entry
1. Press the “Phone” button on the touchscreen.
2. Press the “Dial” button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreen to enter
the number and press “Call.”
To send a touch tone using Voice Recognition (VR), push
the Voice Command
button while in a call and say
“1234#” or you can say “Send Voicemail Password” if
Voicemail password is stored in your mobile phone-
book.
Recent Calls
You may browse up to 34 of the most recent of each of the
following call types:
• Incoming Calls
• Outgoing Calls
• Missed Calls
• All Calls
These can be accessed by touching the recent calls button
on the touchscreen on the Phone main screen.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 101
You can also push the Phonebutton and say “Show
my incoming calls” from any screen and the Incoming
calls will be displayed.
NOTE: Incoming can also be replaced with “Outgoing”,
“Recent” or “Missed.”
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system, if
on, and will display a pop-up showing Answer or Ignore.
Press the Answer button on the touchscreen or push the
Phone
button on the steering wheel to accept the call.
Answer Or Reject An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone. Uconnect Phone will then interrupt the
vehicle audio system, if on, and will display a pop-up
showing Answer, Ignore or Transfer. Push the Phone
button to place the current call on hold and answer
the incoming call.
NOTE: The Uconnect Phone compatible phones in the
market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
Making A Second Call While Current Call Is In
Progress
To make a second call while you are currently on a call,
push the Voice Command
button and say “Dial” or
“Call” followed by the phone number or phonebook
entry you wish to call. The first call will be on hold
while the second call is in progress. Or you can place a
call on hold by pressing the “Hold” button on the
touchscreen, then dial a number from the dialpad,
recent calls or from the phonebooks. To go back to the
first call, refer to “Toggling Between Calls” in this
section. To combine two calls, refer to “Join Calls” in this
section.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
push the Phone
button until you hear a single beep,
indicating that the active and hold status of the two calls
have switched. Only one call can be placed on hold at a
time. Also you can press the “Swap” button on the
touchscreen, on the Phone main screen.
102 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
vehicle and enables you to mute the system’s microphone
for private conversation.
WARNING!
Any voice commanded system should be used only in
safe driving conditions following all applicable laws,
including laws regarding phone use. Your attention
should be focused on safely operating the vehicle.
Failure to do so may result in an accident causing
serious injury or death.
The Uconnect Phone is driven through your Bluetooth
“Hands-Free Profile” mobile phone. Uconnect features
Bluetooth technology - the global standard that enables
different electronic devices to connect to each other with-
out wires or a docking station, so Uconnect Phone works
no matter where you stow your mobile phone (be it your
purse, pocket, or briefcase), as long as your phone is turned
on and has been paired to the vehicle’s Uconnect Phone.
The Uconnect Phone allows up to ten mobile phones or
audio devices to be linked to the system. Only one linked
(or paired) mobile phone and one audio device can be used
with the system at a time. The system is available in
English, Spanish, or French languages. Uconnect Phone Button
The Uconnect Phone
button is used to enter
the phone mode and make calls, show recent
incoming and outgoing calls, view phonebook
along with other features. When you push the
button you will hear a BEEP. The beep is your signal to
give a command.
Uconnect Voice Command Button
The Uconnect Voice Command
button is
only used for “barge in” and when you are
already in a call and you want to send Tones or
make another call.
The Voice Commandbutton is also used to access the
Voice Commands for the Uconnect Voice Command
features if your vehicle is equipped. Please see the
Uconnect Voice Command section for direction on how
to use the Voice Command
button.
The Uconnect Phone is fully integrated with the vehicles
audio system. The volume of the Uconnect Phone can be
adjusted either from the radio volume control knob or from
the steering wheel radio control (right switch), if so
equipped.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 113
The system utilizes continuous dialog; when the system
requires more information from the user it will ask a
question to which the user can respond without pushing
the “Voice Command”
button on your steering wheel.
Voice Command Tree
Refer to “Voice Tree” in this section.
Help Command
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following
the beep.
To activate the Uconnect Phone from idle, simply push the
Phone
button on your steering wheel and say a
command or say “help.” All Uconnect Phone sessions
begin with a push of the Phone
button on the radio
control head.
Cancel Command
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the Phone
or Voice Command
button on your steering wheel when the system is
listening for a command and be returned to the main or
previous menu. Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must pair your
compatible Bluetooth enabled mobile phone.
NOTE:
•
You must have Bluetooth enabled on your mobile phone
to complete this procedure.
• The vehicle must be in PARK.
To complete the pairing process, you will need to reference
your mobile phone Owner’s Manual. The Uconnect web-
site may also provide detailed instructions for pairing.
1. Press the “Phone” button on the touchscreen to begin.
2. If there is no phone currently connected with the system, a pop-up will appear.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 115
Call By Saying A Phonebook Name
1. Push the Phonebutton on your steering wheel to
begin.
2. After the “Listening” prompt and the following beep, say “Call John Doe Mobile.”
3. The Uconnect Phone will dial the number associated with John Doe, or if there are multiple numbers it will
ask which number you want to call for John Doe.
Call Controls
The touchscreen allows you to control the following call
features:
•Answer
• End
• Ignore
• Hold/unhold •
Mute/unmute
• Transfer the call to/from the phone
• Swap two active calls
• Join two active calls together
Touch-Tone Number Entry
1. Press the “Phone” button on the touchscreen.
2. Press the “Dial” button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter
the number and press “Call.”
To send a touch-tone using Voice Recognition (VR), push
the Voice Command
button on your steering wheel
while in a call and say “Send 1234#” or you can say
“Send Voicemail Password” if Voicemail password is
stored in your mobile phonebook. 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 123
Recent Calls
You may browse up to 34 of the most recent of each of the
following call types:
•Incoming Calls
• Outgoing Calls
• Missed Calls
• All Calls
These can be accessed by pressing the “recent calls” button
on the touchscreen on the Phone main screen. You can also push the Phone
button and say “Show
my incoming calls” from any screen and the Incoming
calls will be displayed.
You can also push the Phonebutton and say “Show
my recent calls” from any screen and the All calls screen
will be displayed.
NOTE: Incoming can also be replaced with “Outgoing,”
“Recent” or “Missed.”
Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system.
Push the Phone
button on the steering wheel to accept
the call. You can also press the “answer” button on the
touchscreen or press the caller ID box.
Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone. Push the Phone
button on the steering
Recent Calls
124 UNDERSTANDING THE FEATURES OF YOUR VEHICLE