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QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible. Check that your telephone's Bluetooth function is switched on. Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone at the Brand's website (services).
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the telephone. Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
The ambient noise level has an influence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow down, ...).
Telephone
QUESTIONANSWERSOLUTION
Some characters in the media information are not displayed correctly while playing.
The audio system does not display some types of characters. Use standard characters to name tracks and folders.
Playing of streaming files does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and the track length are not displayed on the screen when streaming audio.
The Bluetooth profile does not allow the transfer of this information.
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QUESTIONANSWERSOLUTION
Some contacts are duplicated in the list. The options for synchronizing contacts are synchronizing the contacts on the SIM card, the contacts on the telephone, or both. When both synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display telephone contacts".
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone di r e c to r y.
The system does not receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the system.
QUESTIONANSWERSOLUTION
In changing the setting of treble and bass the equalizer setting is deselected.
The selection of an equalizer setting imposes the settings for treble and bass and vice-versa. Modify the treble and bass or equalizer settings to obtain the desired musical ambience.
In changing the equalizer setting, treble and bass return to zero.
When changing the balance settings, the distribution setting is deselected.
The selection of a distribution setting imposes the balance settings and vice-versa. Modify the balance or distribution settings to obtain the desired musical ambience.
When changing an distribution setting, the balance setting is deselected.
Settings
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There is a difference in sound quality between the different audio sources.
For optimum sound quality, the audio settings can be adapted to the different sound sources, which may result in audible differences when changing source.
Check that the audio settings are adapted to the sources listened to. Adjust Balance, Treble, Bass to the middle position, select the "None" musical ambience and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
With the engine off, the system switches off after a few minutes of use.
When the engine is switched off, the system's operating time depends on the state of charge of the battery. The switch-off is normal: the system switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
The date and time cannot be set. Setting of the date and time is only available if the synchronisation with the satellites is deactivated. Settings menu / Options / Time-Date setting. Select the "Time" tab and deactivate the "GPS synchronisation" (UTC).
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CITROËN Connect Radio
Multimedia audio system - Applications - Bluetooth ® Multimedia audio system - Applications - Bluetooth ® Multimedia audio system - Applications - Bluetooth telephone ® telephone ®
Contents First steps 96
Steering mounted controls - Type 1 98
Steering mounted controls - Type 2 99
Menus 10 0
Applications 102
Radio Media 106
Telephone 118
Settings 132
Frequently asked questions 143
The system is protected in such a way that it will only operate in your vehicle. The display of the Energy Economy Mode message signals that a change to standby is imminent.
The different functions and settings described vary according to the version and configuration of your vehicle.
The link below gives access to OSS (Open Source Software) codes for the system. http://www.psa-peugeot-citroen.com/oss
As a safety measure and because it requires sustained attention by the driver, the pairing of a Bluetooth mobile telephone with the Bluetooth hands-free system of your audio system must be done with the vehicle stationaryand the ignition on.
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First steps
With the engine running, a press mutes the sound. With the ignition off, a press turns the system on.
Volume.
Use the buttons either side of or below the touch screen for access to the menus, then press the virtual buttons in the touch screen. All of the touch areas of the screen are white. Press in the grey zone to go back a level or confirm. Press the back arrow to go back a level or confirm.
The touch screen is of the "capacitive" type. To clean the screen, use a soft, non-abrasive cloth (spectacles cloth) with no additional product. Do not use sharp objects on the screen. Do not touch the screen with wet hands.
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Select the audio source (depending on version): - FM / DAB * / AM * stations. - Telephone connected by Bluetooth * and using Bluetooth * audio streaming. - CD player. - USB memory stick. - Media player connected to the auxiliary
socket (Jack, cable not supplied).
* Depending on equipment.
Certain information is displayed permanently in the upper band of the touch screen: - Reminder of the air conditioning information, and direct access to the corresponding menu. - Reminder of the Radio Media and Telephone menu information. - Access to the Settings of the touch screen
and digital instrument panel.
In very hot conditions, the volume may be limited to protect the system. It may go into standby (screen and sound off) for at least 5 minutes The return to normal takes place when the temperature in the passenger
compartment has dropped.
In the "Settings" menu you can create a profile for just one person or a group of people with common points, with the possibility of entering a multitude of settings (radio presets, audio settings, ambiences, ...); these settings are taken into account automatically.
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Steering mounted controls - Type 1
Radio : Short press: display the list of radio stations. Long press: update the list. Media : Short press: display the list of folders. Long press: display the sorting options.
Decrease volume.
Radio : Select the previous / next preset radio station. Select the previous / next item in a menu or a list. Media: Select of the previous / next track Select the previous / next item in a menu or a list. Mute / Restore sound by simultaneously pressing the increase and decrease volume buttons. Change audio source (Radio; USB; AUX (if a device is connected); CD; Streaming)
Confirm a selection.
Increase volume.
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Media (short press): change the multimedia source. Telephone (short press): call. Call in progress (short press): access to telephone menu. Telephone (long press): reject an incoming call, end call, access to telephone menu.
Decrease volume.
Voice commands : Short press, smartphone voice commands via the system.
Mute/ Restore the sound. Or Mute by pressing the volume increase and decrease buttons simultaneously. Restore the sound by pressing one of the two volume buttons.
Radio (rotate): previous / next preset. Media (rotate): previous / next track, move in a list. Short press : confirm a selection; other than selection, access to presets.
Radio : display the list of stations. Media : display the list of tracks. Radio (press and hold): update the list of stations received.
Increase volume.
Steering mounted controls - Type 2