2017 Citroen C5 audio

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Select "Contacts ".
Select the desired contact from the list offered. Select "Call".
Calling a recently used number
Press on Telephone to display the
primary page.
Select " Call log ".
Select the desired contact from the list offered. It is always possible to make a call
directly from the telephone; park the
vehicle first as a safety measure.
Managing contacts / entries
Press on Telephone to display the
primary page.
Select " Contacts ".
Select " View".
Select " Create" to add a new contact,
observing the "international format".
Or "Modify " to edit the selected contact.
Or "Delete " to delete the selected
contact.
Or "Delete all " to delete all information
for the selected contact. Select "
By name" to view the list of
contacts.
.
Audio and Telematics

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The table below gives answers to the most frequently asked questions on your audio system.QUESTION ANSWER SOLUTION
The route calculation is not
successful. The navigation settings may conflict with the current location
(exclusion of toll roads on a toll motor way). Check the settings in the "Navigation" menu.
The POIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The Hazard zone audible
warning does not work. The audible warning is not active.
Activate audible warnings in the "Navigation"
menu.
The system does not
suggest a detour around an
incident on the route. The guidance criteria do not take account of TMC messages.
Select the "Traffic info" function in the list of
guidance criteria.
I receive a Accident-prone
area alert which is not on
my route. Other than guidance, the system announces all Hazard zone
positioned in a cone located in front of the vehicle. It may provide an
alert for a Hazard zone located on nearby or parallel roads. Zoom in on the map to view the exact position of
the Accident-prone area. Select "On the route" to
no longer receive alerts other than guidance or to
reduce the time for the announcement.
Frequently asked questions
Navigation
Audio and Telematics

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QUESTIONANSWER SOLUTION
Certain traffic jams along
the route are not indicated
in real time. On starting, it is several minutes before the system begins to receive
the traffic information.
Wait until the traffic information is being received
correctly (display of the traffic information icons
on the map).
The filters are too restrictive. Modify the "Geographic filter" settings.
In certain countries, only major routes (motor ways...) are listed for
the traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has completed starting
up, so that there is GPS coverage of at least
4
s

atellites.
Depending on the geographical environment (tunnel...) or the
weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
.
Audio and Telematics

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Radio
QUESTIONANSWER SOLUTION
The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5

Mhz is displayed...). The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list. Press and hold the "List" button at the steering
mounted controls to update the list of stations
received or press the "Update list" function in the
system.
Some radio stations send other information in place of their name
(the title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.
Audio and Telematics

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Media
QUESTIONANSWER SOLUTION
Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).
Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
When I connect my iPhone
as telephone and to the
USB port at the same time,
I am unable to play the
music files. When the iPhone connects automatically as a telephone, it forces
the streaming function. The streaming function takes the place of
the USB function which is then not useable, there is a period without
sound of the track being played with Apple
® players.
Disconnect and reconnect to the USB port
(the
USB function takes priority over streaming).
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters. Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth
® profile does not allow the transfer of this information.
.
Audio and Telematics

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QUESTIONANSWER SOLUTION
In changing the setting
of treble and bass the
equalizer setting is
deselected. The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or equalizer settings to obtain
the desired musical ambience.
In changing the equalizer
setting, treble and bass
return to zero.
When changing the
balance settings, the
distribution setting is
deselected. The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or distribution settings to
obtain the desired musical ambience.
When changing a sound
distribution setting,
the balance setting is
deselected.
Settings
Audio and Telematics

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QUESTIONANSWER SOLUTION
There is a difference in
sound quality between the
different audio sources. For optimum sound quality, the audio settings for Volume, Bass,
Treble, Equalizer and Loudness can be adapted to the different
sound sources, which may result in audible differences when
changing source. Check that the audio settings for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to the
sources listened to. It is advisable to set the
audio functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the
"Linear", musical ambience and set the loudness
correction to the "Inactive" position in radio mode.
With the engine off, the
system switches off after a
few minutes of use. When the engine is switched off, the system's operating time
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
.
Audio and Telematics

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QUESTIONANSWER SOLUTION
I cannot connect my
Bluetooth
® telephone. The telephone's Bluetooth
® function may be switched off or the
telephone may not be visible. -
C heck that your telephone's Bluetooth®
function is switched on.
-

C

heck in the telephone settings that it is
"visible to all".
The Bluetooth
® telephone is not compatible with the system. You can check the compatibility of your telephone at www.citroen.co.uk (services).
The volume of the
telephone connected
in Bluetooth
® mode is
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
di r e c to r y.
The system does not receive
SMS text messages. The Bluetooth
® mode does not permit sending SMS text messages
to the system.
Telephone
Audio and Telematics