2017 CITROEN C3 PICASSO audio

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The following table groups together the answers to the most frequently asked questions concerning your audio system.
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
The route calculation is
not successful. The guidance criteria may conflict with the current location (exclusion of
toll roads on a toll motorway). Check the guidance criteria on the Navigation
Menu, "Guidance options"\ "Define calculation
criteria".
I am unable to enter my
post code. The system only accepts post codes of up to 7 characters.
The POIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The risk areas audible
warning does not work. The audible warning is not active.
Activate audible warnings in the Guidance options
menu, "Navigation - guidance", "Set parameters
for risk areas".
The system does not
suggest a detour around
an incident on the route. The guidance criteria do not take account of TMC messages.
Select the "Traffic info" function in the list of
guidance criteria.
I receive a Risk area alert
which is not on my route. Other than guidance, the system announces all Risk areas positioned in a\

cone located in front of the vehicle. It may provide an alert for a Risk\
area
located on nearby or parallel roads. Zoom in on the map to view the exact position of
the Risk area. Select "On the route" to no longer
receive alerts other than guidance or to reduce the
time for the announcement.

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Certain traffic jams
along the route are not
indicated in real time. On starting, it is several minutes before the system begins to receive t\
he
traffic information.
Wait until the traffic information is being received
correctly (display of the traffic information icons on
the map).
The filters are too restrictive. Modify the "Geographic filter" settings.
In certain countries, only major routes (motorways...) are listed for the
traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
4
satellites (long press on the SETUP button, then
select "GPS coverage").
Depending on the geographical environment (tunnel...) or the weather ,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
I am unable to connect
my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone
may not be visible. -

Check that your telephone's Bluetooth
function is switched on.
-


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. Y

ou can check the compatibility of your telephone
on www.citroen.co.uk (services)
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone.
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, ...).

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown
in alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
directory.
The system does not receive
SMS text messages.The Bluetooth mode does not permit sending SMS text messages to the
system.
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play
.-

Check that the CD is inserted in the player the
right way up.
-


Check the condition of the CD: the CD cannot
be played if it is too damaged.
-


Check the content in the case of a recorded
CD: refer to the information and advice in the
"MUSIC MEDIA

PLAYERS" section.
-

The audio system's CD player does not play
DVDs.
-


Some recorded CDs will not be played by the audio
system because they are not of the correct quality.
The CD has been recorded in a format that is not compatible with the
player (udf, ...).
The CD is protected by an anti-pirating protection system which is not
recognised by the audio system.
There is a long waiting
period following the insertion
of a CD or connection of a
USB memory stick.When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This phenomenon is normal.
The CD player sound is
poor. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable.\
Set the treble or bass level to 0, without selecting
an ambience.

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not read some types of characters.
Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5
Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened\

to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment (hills, buildings, tunnels, basement car parks...) blo\
ck
reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through an automatic car wash or in an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the \
title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.

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FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
When modifying the
treble and bass setting,
the choice of ambience is
cancelled. The selection of an ambience imposes specific treble and bass settings.
Modify the treble and bass settings or choose a
musical ambience to obtain the desired sound
quality.
When modifying the
ambience, the treble
and bass settings are
cancelled.
When modifying the
balance settings,
the "Driver" or "All
passengers" setting is
cancelled. The choice of the "Driver" distribution setting imposes specific balance
settings.
When modifying
the "Driver" or "All
passengers" distribution
setting, the balance
settings are cancelled.
There is a difference in
sound quality between
the different audio
sources (radio, CD...). For optimum sound quality, the audio settings for Volume, Bass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
CD...). Check that the audio settings for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set the
AUDIO functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the
"None", musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.

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Audio system
Your Audio system is coded in such a way that it will
only operate in your vehicle.
For safety reasons, the driver must only carry out
operations which require prolonged attention while the
vehicle is stationary.
When the engine is switched off and to prevent
discharging of the battery, the audio equipment may
switch off after a few minutes.
Audio system / Bluetooth®
01 First steps
02
Steering mounted
controls
03

Main
menu
04
Audio
05

USB Box
06


Bluetooth
functions
07

Screen menu map(s)
Frequently

asked questions p.
p.
p.
p.
p.
p.
p.
p.
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CONTENTS

01
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FIRST STEPS
Eject CD.Select source:
radio, audio CD / MP3 CD, USB,
Jack connection, Streaming,
AUX.
Select the screen display
mode:
Date, audio functions, trip
computer, telephone. Automatic frequency search
down/up.
Select previous/next CD, MP3
or USB track.
Audio settings: front/
rear fader, left/right
balance, bass/treble,
loudness, audio
ambiences.
Display the list of
local stations.
Long press: CD
tracks or MP3
folders (CD / USB).
TA (Traffic Announcements)
on/off.
Long press: PTY* (radio
Programme TYpe) mode.
Display main menu.
The DARK button changes the screen display
for improved driving comfort at night.
1
st press: upper bar only illuminated.
2nd press: black screen.
3rd press: return to standard display.
On/off, volume setting.
Buttons 1 to 6:
Select a pre-set radio station.
Long press: pre-set a station. Select next frequency down/up.
Select previous/next MP3 folder.
Select previous/next folder / genre /
artist / playlist (USB).Confirm.
Select AM / FM
wavebands.
Abandon the current
operation.
*
Available according to version.

02
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STEERING MOUNTED CONTROLS
Radio: automatic search for a higher frequency.
CD / MP3 / USB: selection of the next track.
CD / USB: continuous press: fast forwards play.
Move in the list.Change audio source.
Confirm a selection.
Call/end call on the telephone.
Press for more than 2 seconds:
telephone main menu.
Radio: automatic search for a lower
frequency.
CD / MP3 / USB: selection of the
previous track.
CD / USB: continuous press: fast
reverse.
Move in the list.
Radio: select the previous/next pre-set
station.
USB: select genre / artist / folder from
the classification list.
Select the previous/next item in a menu.
Volume increase.
Volume decrease.Mute: press the volume
increase and decrease
buttons simultaneously.
The sound is restored
by pressing one of the
two
volume buttons.