217
QUESTIONRESPONSE SOLUTION
With the engine off, the audio system switches
off after a few minutes of use. When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.Turn the ignition on to increase charge of the
battery.
The message "the audio system is overheated"
appears on the display. In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.Switch the audio system off for a few minutes
to allow the system to cool.
.
AUDIO and TELEMATICS
2
12:13
18,5 21,5
23 °CFirst steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Adjustment of the volume.
Use the buttons either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the cross to go back a level.
Press "OK" to confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (spectacles cloth) with no
additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
*
D
epending on equipment. Certain information is displayed permanently in
the upper band of the touch screen:
-
R
epeat of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-
G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-
G
o to the message notifications, emails,
map updates and, depending on the
services, the navigation notifications.
-
G
o to the settings for the touch screen and
the digital instrument panel. Selecting the audio source (depending on version):
-
F
M / DAB radio stations* / AM*.
-
U
SB key.
-
C
D Player (depending on model).
-
M
edia player connected via the auxiliary socket
(depending on model).
-
T
elephone connected via Bluetooth and
Bluetooth multimedia broadcasting*
(streaming).
CITROËN Connect Nav
24
Make a long press on one of the
buttons to preset the station.
Activating / Deactivating
RDS
or Press Radio Media
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Radio settings ".
Select " General ".
Activate / Deactivate " Station
follow ". Press "
OK" to confirm.
RDS, if activated, allows you to continue
listening to the same station by automatic
retuning to alternative frequencies.
However, in certain conditions, coverage
of an RDS station may not be assured
throughout the entire country as radio
stations do not cover 100% of the territory.
This explains the loss of reception of the
station during a journey.Display text information
The "Radio Text" function allows
information transmitted by the radio
station and related to the station or the
song playing to be displayed.
or Press Radio Media
to display the
primary page. Press the "
OPTIONS" button to go to the
secondary page.
Select "Radio settings ".
Select " General ".
Presetting a station
Select a radio station or frequency
(refer to the corresponding section).
Press "Presets ".
Activate / Deactivate "Display radio
text ".
Press " OK" to confirm.
CITROËN Connect Nav
25
Select "Announcements ".
Activate / Deactivate " Traffic
announcement ".
Press " OK" to confirm.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality
reception.
The different multiplexes offer a choice
of radio stations arranged in alphabetical
o r d e r.
or Press Radio Media
to display the
primary page.
Select the audio source.
Press " Band" to select the " DAB" waveband.
DAB-FM auto tracking
"DAB" does not cover 100% of the
te r r i to r y.
When the digital radio signal is poor,
"DAB-FM auto tracking" allows you to
continue listening to the same station,
by automatically switching to the
corresponding "FM" analogue station
(if there is one).
or Press Radio Media
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Radio settings ".
Select " General ".
Play TA messages
The TA (Traffic Announcement) function
gives priority to TA alert messages.
To operate, this function needs good
reception of a radio station that carries
this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that
the TA message can be heard. Normal
play of the media previously playing is
resumed at the end of the message.
.
CITROËN Connect Nav
38
Navigation
QUESTIONRESPONSE SOLUTION
The route calculation is not
successful. The guidance criteria may be in conflict with the current
location (exclusion of toll roads on a toll road). Check the route settings in the "Navigation" menu.
The POIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The audible warning of "Danger
zones" does not work. The audible warning is not active or the volume is too
low. Activate the audible warning in the "Navigation" menu
and check the voice volume in the audio settings.
The system does not suggest
a detour around an incident on
the route. The guidance criteria do not take account of TMC
messages.
Select setting for the "Traffic info " function in the list of
route settings (Without, Manual or Automatic).
I receive a "Danger zone" alert
which is not on my route. Other than guidance, the system announces all "Danger
zones" positioned in a cone located in front of the
vehicle. It may provide an alert for "Danger zones"
located on nearby or parallel roads. Zoom in on the map to see the exact position of the
"Danger zone". Select "On the route" to no longer
receive alerts other than navigation instructions or to
reduce the time for the announcement.
Certain traffic jams along the
route are not indicated in real
time. On starting, it is several minutes before the system
begins to receive the traffic information.
Wait until the traffic information is being received correctly
(display of the traffic information icons on the map).
In certain countries, only major routes (motor ways...) are
listed for the traffic information. This is per fectly normal. The system is dependent on
the traffic information available.
The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3 minutes to receive more than 4 satellites correctly. Wait until the system has started up completely so that
there is GPS coverage by at least 4 satellites.
Depending on the geographical environment (tunnel...)
or the weather, the conditions of reception of the GPS
signal may vary. This behaviour is normal. The system is dependent on
the GPS signal reception conditions.
My navigation is no longer
connected. During start-up and in certain geographical areas, the
connection may be unavailable. Check that the connected services are activated
(settings, contract).
CITRO
39
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations
are not working (no sound, 87.5 Mhz is
displayed ...). The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks...) block reception, including
in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged
(for example when going through a car wash or
into an underground car park). Have the aerial checked by a Brand dealer.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes. The station is not received or has changed its
name in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the
station name.Press on the "Update list" button in the "Radio
stations" secondary menu.
.
CITRO
40
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes). Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10 of the
catalogue time).Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD has been recorded in a format that is
not compatible with the player (udf,...).
The CD is protected by an anti-pirating system
not recognised by the audio system.Check that the CD is inserted in the player the
right way up.
Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
Check the content in the case of a recorded CD:
consult the advice in the "AUDIO" section.
The audio system CD does not read DVDs.
Due to insufficient quality, certain burned CDs
will not be read by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick. Upon insertion of a new key, the system reads
a certain amount of data (directory, title, artist,
etc.). This may take from a few seconds to a few
minutes.This is per fectly normal.
The CD sound is of poor quality. The CD used is scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
CITRO
41
Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and the
telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).
Some contacts are duplicated in the list. The options for synchronising contacts are synchronising the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.Select "Display SIM card contacts" or "Display
telephone contacts".
The contacts are listed in alphabetical order. Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.Modify the telephone directory display settings.
The system does not receive SMS. The Bluetooth mode does not permit sending
SMS text messages to the system.
.
CITRO