2017 CITROEN C-ELYSÉE Handbook (in English)

215
Frequently asked questions
The following tables contain answers to the most frequently asked questions.
QUESTIONRESPONSE SOLUTION
There is a difference in sound quality between
the different audio sources (radio, CD...).En
changeant d'ambiance, les réglages des aigus
et graves reviennent à zéro. To allow for optimal listening quality, the audio
settings (Volume, Bass, Treble, Ambience,
Loudness) can be tailored to different
sound sources, which can generate audible
differences when changing source (radio,
CD...).Check that the audio settings (volume, bass,
treble, ambience, loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-
Rear Fader, Left-Right Balance) to the middle
position, select the musical ambience "None"
and set the loudness correction to the "Active"
position in CD mode or to the "Inactive"
position in radio mode.
When changing the settings for treble and bass,
the ambiance setting is deselected.
When changing the ambiance setting, treble
and bass are reset to zero. Choosing an ambiance imposes settings for
treble and bass. Modifying one without the
other is not possible.
Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5 Mhz is displayed ...).The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.Activate the RDS mode and start a new search
for the station so that the system can check
whether a stronger transmitter is available in
the geographic area.
The environment (hills, buildings, tunnels,
basement car parks...) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the antenna checked by the
CITROËN
network.
.
AUDIO and TELEMATICS

216
QUESTIONRESPONSE SOLUTION
Sound cut-outs of 1 to 2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency permitting better
reception of the station.Switch off the RDS function if the phenomenon
is too frequent and always on the same route.
The traffic announcement (TA) is displayed. I do
not receive any traffic information. The radio station does not broadcast traffic
information.Tune to a radio station which broadcasts traffic
information.
The stored stations are not found (no sound,
87.5 MHz is displayed...). An incorrect waveband is selected.
Press the SRC button to return to the
waveband (AM, FM1, FM2) on which the
stations are stored.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains an audio
files of a format that cannot be played by the
audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-

C
heck the content in the case of a
recorded CD: consult the advice in the
"Audio" section.
-

T
he audio system CD does not read DVDs.
-

D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambiance) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
In "Random all" play, not all of the tracks are
played. In "Random all" play, the system can only take
into account up to 999 tracks.
AUDIO and TELEMATICS

217
QUESTIONRESPONSE SOLUTION
With the engine off, the audio system switches
off after a few minutes of use. When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.Turn the ignition on to increase charge of the
battery.
The message "the audio system is overheated"
appears on the display. In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.Switch the audio system off for a few minutes
to allow the system to cool.
.
AUDIO and TELEMATICS

218
Accessories .................................................... 70
AdBlue® ................ ...........................20, 132-13 4
Additive, AdBlue®
........................................... 2

7
Adjusting head restraints


................................47
Adjusting seat


................................................. 46
Adjusting the date


........................................... 31
Adjusting the height of the steering wheel


.....50
Adjusting the time


...................................... 31- 32
Advice on care and maintenance


.........140, 142
Advice on driving


.......................................... 101
Airbags
...............................

................18, 83 , 90
Airbags, curtain


............................................... 86
Airbags, front ....................................... 83-84, 86
Airbags, lateral


.......................................... 85-86
Air conditioning, automatic


.............................59
Air conditioning, electronic (with display screen)


...............................54-56
Air conditioning, manual
................................. 59
A

ir conditioning, manual
(without display screen)


..........................52-53
Alarm


......................................................... 39-40
Anti-lock braking system (ABS)
................17, 77
Anti-theft


....................................................... 102
Armrest
................

............................................ 60
Armrest, front
.................................................. 61
Ashtray
...............

............................................. 60
Ashtray, portable


............................................. 60
ASR
........

.................................................... 18 -19
Assistance call
...............................

............72-73
Assistance, emergency braking


.....................77
Audible warning
.............................................. 71
A

udio streaming (Bluetooth)

.................192, 195 Battery
......................................14, 146 , 172-176
Battery, charging
...........................................174
Battery, remote control


..............................37- 3 8
Blanking screen (snow shield)


......................13 9
BlueHDi


.......................................21, 25 , 27, 132
Bluetooth (hands-free)
.................................. 19

3
Bonnet


...........................................................141
Boot


...........................................................15, 43
Boot (opening)
...............................

..................36
Brake discs


....................................................147
Brake fluid


.......................................................13
Brake lamps
...............................

...................165
Brakes


...........................................................147
Braking
...............

.............................................13
Braking assistance system
.............................77
Bulbs (changing)


...................................161, 165
Child seats

.......................8

2, 87- 8 9 , 93-94 , 96
Child seats, conventional


................................93
Child seats, ISOFIX
...................................97- 9 9
Cigar lighter


.....................................................62
Cleaning (advice)


..........................................140
Clock


...............................................................31
Closing the boot
..................................36 -37, 43
Closing the doors


......................................36 -37
Control, electric windows


................................45
Control, emergency boot release


...................44
Control, heated seats


......................................48
Control stalk, lighting


......................................23
Control stalk, wipers

.......................................68
C

ourtesy lamps ...............................................69
Cruise control


.........................................12 2-124
Cup holder
.......................................................60ABC
Capacity, fuel tank ........................................ 129
Cap, fuel filler ............................... .................129
CD


................................................................. 188
CD, MP3


................................................. 188 -189
Central locking
.......................................... 3

6 -37
Changing a bulb
............. 16

1, 162-163 , 165, 166
Changing a fuse
............................. 16

7-169, 171
Changing a wheel
.................................. 15

4 -15 6
Changing a wiper blade
.......................... 68,

13 8
Changing the remote control battery


..............37
Characteristics (engine)


................................179
Checking the levels


................................ 143 -145
Checking tyre pressures (using the kit)


............................... 14 9 -15 0, 152
Checks


........................................... 142, 146 -147
Checks, routine


...................................... 146 -147
Child lock


........................................... 94, 9 9 -10 0
Children


............................................... 94, 98-99
Children (safety)


............................................ 10 0
Alphabetical index

219
Date (setting) ................................................... 31
Daytime running lamps ...................................66
Deactivating the passenger airbag


.....83-84 , 90
Defrosting


............................................ 52-53, 58
Defrosting, front


.............................................. 57
Defrosting, lower windscreen


.........................58
Demisting


.................................................. 52-53
Demisting, front
............................................... 57
D

emisting, rear screen

...................................58
Dimensions
..............................

.....................182
Dipstick
................

................................... 143 -14 4
Direction indicators


...................23, 71 , 162 , 165
Display screen, instrument panel


.................115
Door pockets
...............................

....................60
Doors


......................................................... 15, 41
DSC


............................................................ 18 -19
Dynamic stability control (DSC)


...........19, 7 7-79
Filling the AdBlue tank
..................................13 4
Filling the fuel tank
.................................12 9 -131
Filter, air


........................................................146
Filter, oil
................

.........................................146
Filter, particle


.........................................145 -146
Filter, passenger compartment


.....................146
Fitting a wheel
................................157, 15 9 -16 0
Fitting roof bars


.............................................140
Fittings, interior
............................................... 60
F

lap, fuel filler

.........................................12 9 -13 0
Flashing indicators


............................23, 71 , 162
Fluid, engine coolant


.......................................15
Foglamp, rear


..............................22, 64-65 , 165
Foglamps, front


...........................23, 64-65 , 163
Fuel ................................................................ 131
Fuel tank ........................................................ 13 0
Fusebox, dashboard


......................167-169, 171
Fusebox, engine compartment


......167-169 , 171
Fuses
.............................................. 16

7-169, 171 Hazard warning lamps


....................................71
Hazard warning lamps, automatic operation ..71
headlamp adjustment


.....................................67
Headlamps, dipped beam
....................... 23,

163
Headlamps, halogen


.....................................161
Headlamps, main beam


..........................23, 162
Head restraints, front
......................................47
Head restraints, rear
.......................................49
Heating
................................................ 5

2-56, 59
Horn ................................................................. 71
EDEconomy mode .............................................13 7
Electronic brake force distribution (EBFD) .....77
Emergency braking assistance (EBA)


............77
Emergency call


.......................................... 72-73
Emergency warning lamps


.............................71
Emissions control system, SCR
...............21, 29
Energy economy mode
................................. 13

7
Engine


................................................ 15 -16, 179
Engine compartment
.................................... 14

2
Engine, Diesel


......................... 16, 131 , 148 , 181
Engine, petrol
...............................

.131 , 142 , 18 0
Engines


.................................................. 179 -181
Environment


.................................................... 38
F
G
H
Gauge, fuel.................................................... 129
Gearbox, automatic ................11 0 -114, 147, 172
Gearbox, electronic
10

6 -109, 11 6 -118 , 147, 172
Gearbox, manual


.................................. 105, 147
Gear lever, automatic gearbox


...............111 -114
Gear lever, electronic gearbox


.....................147
Gear lever, manual gearbox


.........................105
Gear shift indicator ~ Gear efficiency indicator


..................................... 115
Glove box
........................................................ 60
.
Alphabetical index

220
Number plate lamps ...................................... 166
L
M
N
O
OIl, engine ............................... ...................13 -14
Opening the bonnet ...................................... 141
Opening the boot


...................................... 36, 43
Opening the doors


.................................... 36, 41
Labels, identification


.....................................
183
Lamps, front


..................................................
161
Level, brake fluid

...........................................
14 4
Level, Diesel additive


....................................
145
Level, engine coolant


....................................
145
Level, engine oil

.....................................
143 -14 4
Levels and checks

..............................

...
142-145
Level, screenwash fluid

................................
14

5
Lighting, guide-me home


................................
66
Lighting, interior
...............................

...............
69
Loading


.........................................................
140
Load reduction mode
....................................
137
Locating your vehicle
...................................... 37
Low fuel level
.......................................... 16,
129
Maintenance (advice)
.................................... 14

0
Map reading lamps
......................................... 69
M

arkings, identification


................................. 183
Mat


.................................................................. 63
Menu, main
................................................... 18

6
Mirror, rear view

.............................................. 51
Mirrors, door .............................................. 5 0 - 51
Mirror, vanity


................................................... 60
Misfuel prevention


......................................... 13 0
Mountings, Isofix


....................................... 97, 99
MP3 CD

.................................................. 188 -189Pads, brake


................................................... 147
Paint colour code
.......................................... 183
Parking brake


.................................. 13, 105 , 147
Parking sensors, rear .................................... 125
Player, MP3 CD

...............................
.......188 -189
Port, USB
................................................ 62, 19 0
Power steering
...............................

.................19
Pre-heater, Diesel


........................................... 16
Pressures, tyres


.................................... 153, 183
Pre-tensioning seat belts


................................82
Priming the fuel system
................................148
Protecting children


.......83-84 , 87- 8 9 , 94, 98-99
Puncture


......................................... 14 9 -15 0, 152
P
IIgnition ................ ........................................... 104
Immobiliser, electronic ............................38, 102
Indicator lamps, operation
.............................. 12
I

ndicators, direction

................................71, 162
Inflating tyres


................................................ 183
Inflating tyres and accessories (using the kit)


............................... 14 9 -15 0, 152
Input, auxiliary


............................................... 213
ISOFIX


............................................................ 98
Isofix mountings


........................................ 97, 99
Jack
...............................

.........................15 4 -15 6
Jump starting


................................................ 173
Key


.................................................................. 22
Key with remote control

....................3

6-38, 102
Kit, hands-free
.............................................. 19

3
Kit, temporary puncture repair
....... 1

4 9 -15 0, 152
J
K
Alphabetical index

221
Radio ............................................................. 18 6
Range, AdBlue ................................................ 27
Rear screen, demisting


...................................58
Recharging the battery


.................................174
Reduction of electrical load


..........................137
Regeneration of the particle filter
.................146
Reinitialisation of the under- inflation detection system


.............................75
Reinitialising the remote control
..................... 37
R

eminder, key in ignition
...............................10

4
Reminder, lighting on
...................................... 65
R

emote control

.......................................... 36-38
Removing a wheel
.........................157, 15 9 -16 0
Removing the mat


........................................... 63
Replacing bulbs
.................................... 16

1, 165
Replacing fuses


............................. 167-169, 171
Replacing the air filter
................................... 14

6
Replacing the oil filter
................................... 14

6
Replacing the passenger compartment filter


146
Reservoir, screenwash


.................................145
Resetting the service indicator


.......................26
Resetting the trip recorder


..............................30
Reversing camera
...............................

..........127
Reversing lamps
..............................

.............165
Roof bars


....................................................... 140
Running out of fuel (Diesel)
..........................148Safety, children
.......................83-84, 87- 8 9 , 98
Screen, multifunction (with audio system)
....18 6
Screens, very cold conditions

.....................13

9
Screenwash, front


...........................................68
SCR (Selective Catalytic Reduction)


............132
SCR system
..................................................132
Seat belts


............................................80-82, 93
Seats, front
...............................

.......................46
Seats, heated


..................................................48
Seats, rear


.................................................48-49
Selector, gear


.........................................1 0 6 -113
Serial number, vehicle


..................................183
Service


............................................................22
Service indicator


.......................................25 -26
Sidelamps
............................................. 16

3, 165
Side repeater


................................................16 4
Snow chains


..................................................13 6
Socket, 12 V accessory
..................................62
Socket, auxiliary
............................................ 19

1
Socket, JACK


..........................................62, 191
Sockets, audio
......................... 62

, 19 0 -191, 213
Sockets, auxiliary
...............................

...........213
Speed limiter
.......................................... 11

9 -12 1
Stability control (ESC)..................................... 77
Starting a Diesel engine
............................... 13

1
Starting the vehicle
................. 10

2-104, 1 0 6 -114
Starting using another battery


......................173
Stay, bonnet


..................................................141
Steering mounted controls, audio
................ 18

5
Steering wheel, adjustment
............................ 50
S

topping the vehicle

...............102-104, 1 0 6 -114
Stop & Start


.....22-23 , 35, 59, 11 6 -118 , 172, 176
Storage


......................................................60 - 61
Storage box


.....................................................63
Sun visor
...............................

..........................60Tables of engines
...................................
180 -181
Tables of fuses ...............................167-169, 171
Ta n k , f u e l


................................................12 9 -13 0
Technical data


........................................180 -181
Telephone
..............................

.......................195
Temperature, coolant


................................13, 15
Third brake lamp


...........................................166
Three flashes (direction indicators)
................ 71
T

ime (setting)

.............................................31- 32
To o l s


.......................................................15 4 -15 6
Total distance recorder


...................................30
To w b a r
...............................

............................13 9
Towed loads


..................................................179
Towing another vehicle


..........................17 7-178
Traction control (ASR)


.........................19, 7 7-79
Traffic information (TA)


.................................187
Tr a i l e r
...............

..............................13 9, 18 0 -181
Trajectory control systems

..............................77
T

rip computer

............................................33-35
Trip distance recorder
..................................... 3

0
Ty r e s


..............................................................183
Tyre under-inflation detection


............74 -76, 153
STR
.
Alphabetical index

222
Ventilation ........................................... 52-56, 59
Warning and indicator lamps
.......................... 12
W

arning lamp, Diesel engine pre-heater

.......16
Warning lamps


................................................ 12
Warning lamp, SCR emissions control system
.............................................. 21
Washing (advice) ................................... 140, 142
Weights
...............

.......................................... 179
Wheel, spare
...............................

..15 4 -15 6 , 183
Window controls


............................................. 45
Windscreen, heated


........................................ 58
Wiper blades (changing)


.........................68, 13 8
Wipers


............................................................. 68
Under-inflation (detection)


........................
17, 74
Unlocking

........................................................
36
Unlocking the boot
...............................
...........
36
Updating the date
............................................ 31
U
pdating the time
...............................
........
31- 32
UREA

..............................................................
27
U
V
W
Alphabetical index