Page 403 of 828

REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift
the transmission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “In Case Of Emergency” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through all forward gears. The
DRIVE position provides optimum driving characteris-
tics under all normal operating conditions.
If the transmission temperature exceeds normal operat-
ing limits, the transmission controller may modify the
transmission shift schedule, reduce engine torque,
6
STARTING AND OPERATING 401
Page 523 of 828
RECREATIONAL TOWING
Towing This Vehicle Behind Another Vehicle
Towing ConditionWheel OFF the Ground All Models
Flat Tow NONENOT ALLOWED
Dolly Tow FrontOK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:
• You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle, to avoid inadver-
tent Electric Park Brake engagement. The Auto Park
Brake feature is enabled or disabled via the customer
programmable features in the Uconnect Settings. •
When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
• If your vehicle is disabled and in need of commercial
towing service, please refer to “Towing A Disabled
Vehicle” in “In Case Of Emergency”.
6
STARTING AND OPERATING 521
Page 530 of 828
▫Road Tire Installation ...................579
▫ Return Inflatable Spare Tire ..............582
TIRE SERVICE KIT — IF EQUIPPED .........582
JUMP-STARTING ..................... .595
▫ Preparations For Jump-Start ..............596
▫ Jump-Starting Procedure ................597
REFUELLING IN EMERGENCY ............599
IF YOUR ENGINE OVERHEATS ............600
MANUAL PARK RELEASE ................601
FREEING A STUCK VEHICLE .............603
TOWING A DISABLED VEHICLE ...........605
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ............................. .608
EVENT DATA RECORDER (EDR) ...........609
528 IN CASE OF EMERGENCY
Page 607 of 828

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheel OFF the Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed. NOTE:
•
You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are
on the ground), to avoid inadvertent Electric Park
Brake engagement. The Auto Park Brake feature is
enabled or disabled via the customer programmable
features in the Uconnect Settings.
7
IN CASE OF EMERGENCY 605
Page 608 of 828

•Vehicles with a discharged battery or total electrical
failure when the electric parking brake (EPB) is en-
gaged, will need a wheel dolly or jack to raise the rear
wheels off the ground when moving the vehicle onto a
flatbed.
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, this vehicle must
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front
wheels raised).
NOTE: Ensure that the Electric Park Brake is released,
and remains released, while being towed.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points
that can be used to recover a disabled vehicle, located on
the underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only.
606 IN CASE OF EMERGENCY
Page 609 of 828
•Use approved receptacle location to free the disabled
vehicle from its environment.CAUTION!
Recovery feature:
• Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
Recovery load should:
• Be applied at constant speed.
• Be applied parallel to the center line of the length
of the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
Front Recovery Points
7
IN CASE OF EMERGENCY 607
Page 610 of 828

NOTE:The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the
ignition is ON, transmission is not in PARK, and brake
pedal is released). If you are towing this vehicle with the
ignition in the ON/RUN position, you must manually
disable the Electric Park Brake each time the driver’s
door is opened, by pressing the brake pedal and then
pushing the EPB switch down.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Manual Park Release” in this section
for instructions on shifting the transmission out of PARK
in order to move the vehicle.
CAUTION!
• Do not use sling-type equipment when towing.
Vehicle damage may occur.
(Continued)
CAUTION! (Continued)
•When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
in this guide for further information on the Enhanced
Accident Response System (EARS) function.
608 IN CASE OF EMERGENCY
Page 812 of 828

Delay (Intermittent) Wipers..................121
Diagnostic System, Onboard .................261
Dipsticks Oil (Engine) .......................... .619
Disabled Vehicle Towing ....................605
Disposal Antifreeze (Engine Coolant) ................634
Door Ajar .......................... .241, 242
Door Ajar Light ...................... .241, 242
Door Locks Key Fob Emergency Key ...................26
Door Opener, Garage ...................... .175
Driver’s Seat Back Tilt .......................59
Driving Through Flowing, Rising, Or Shallow Standing
Water ............................... .524
DVD Player (Video Entertainment System) .......745
E-85 Fuel .............................. .682Electrical Outlet, Auxiliary (Power Outlet)
........194
Electric Parking Brake ..................... .389
Electric Remote Mirrors .....................106
Electronic Brake Control System ...............268
Anti-Lock Brake System ..................266
Traction Control System ...................268
Electronic Speed Control (Cruise Control) .....405, 409
Electronic Stability Control (ESC) ..............271
Electronic Throttle Control Warning Light ........238
Electronic Vehicle Information Center (EVIC) . .494, 497 Change Engine Oil ..................... .217
Electronic Vehicle Information Center (EVIC) . . . .215
Electronic Vehicle Information Center (EVIC) Setup
Menu ............................... .215
EVIC Display ......................... .215
Emergency, In Case Of Hazard Warning Flasher ..................529
Jacking ....................... .559, 562, 639
Jump Starting ......................... .595
810 INDEX