2017 CHRYSLER PACIFICA HYBRID service

NOTE:Based on the drive gear and/or speed of the
vehicle, the Quiet Vehicle Pedestrian Module (QVPM) will
broadcast a sound to warn nearby pedestrians that a
vehicle is approaching. In addition, the module will indi-
cate change in speed by varying the pitch of sound.
LOW (L)
This range should be used when descending very steep
grades. Using the LOW position will increase the rate of
deceleration when the accelerator pedal is released in
comparison to the DRIVE position. To access the LOW
position, push down on the gear selector and rotate it fully
clockwise.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, vehicle speed is limited to
about 20 mph. In addition to the Malfunction Indicator
Light (MIL), the Service Hybrid System Telltale, the Red
Turtle indication, and a popup message indicating that
vehicle speed may be limited may all be illuminated. Limp
Home Mode allows the vehicle to be driven to an autho-
rized dealer for service without damaging the transmis-
sion. In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift
the transmission to NEUTRAL.
3. Push and hold the ignition switch until the vehicle turns OFF.
4. Wait approximately 30 seconds.
5. Restart the vehicle.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur. If
the transmission cannot be reset, authorized dealer service
is required.
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ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
System. This system is designed to address exhaust and
engine noise. The system relies on four microphones
embedded in the headliner, which monitor exhaust and
engine noise, and assists an onboard frequency generator,
which creates counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle quiet at idle
and during drive.
POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that reduces
assist or prevents the vehicle from providing assist, you
will still have the ability to steer the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.If the “SERVICE POWER STEERING
OR
POWER STEERING ASSIST OFF - SERVICE
SYSTEM” message and a steering wheel icon are
displayed on the instrument cluster screen, it
indicates that the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power steering
assistance. Refer to “Instrument Cluster Display” in “Get-
ting To Know Your Instrument Panel” for further informa-
tion.
NOTE:
• Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• The power steering system is fully electric; it requires no
power steering fluid.
• If the condition persists, see your authorized dealer for
service.
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Display Warnings And Maintenance
“Wipe Front Radar Sensor In Front Of Vehicle”
Warning
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
warning will display and also a chime will indicate when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain. The ACC system may also become
temporarily blinded due to obstructions, such as mud, dirt
or ice. In these cases, the instrument cluster display will
show “ACC/FCW Unavailable Wipe Front Radar Sensor”
and the system will deactivate.
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
message can sometimes be displayed while driving in
highly reflective areas (i.e. tunnels with reflective tiles, or
ice and snow). The ACC system will recover after the
vehicle has left these areas. Under rare conditions, when
the radar is not tracking any vehicles or objects in its path
this warning may temporarily occur.NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer to
“Normal (Fixed Speed) Cruise Control Mode” in this
section.
If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is important
to note the following maintenance items:
• Always keep the sensor clean. Carefully wipe the sensor
lens with a soft cloth. Be cautious not to damage the
sensor lens.
• Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
• If the sensor or front end of the vehicle is damaged due
to a collision, see your authorized dealer for service.
• Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or malfunc-
tion.
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Service ACC/FCW Warning
If the system turns off, and the instrument cluster displays
“ACC/FCW Unavailable Service Required” or “Cruise/
FCW Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still
drivable under normal conditions, ACC will be temporar-
ily unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem persists,
see your authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpectedly.
The driver needs to stay alert and may need to intervene.
Offset Driving
ACC may not detect a vehicle in the same lane that is offset
from your direct line of travel, or a vehicle merging in from
a side lane. There may not be sufficient distance to the
vehicle ahead. The offset vehicle may move in and out of
the line of travel, which can cause your vehicle to brake or
accelerate unexpectedly.
Offset Driving Condition Example
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Stationary Objects And Vehicles
ACC does not react to stationary objects and stationary
vehicles. For example, ACC will not react in situations
where the vehicle you are following exits your lane and the
vehicle ahead is stopped in your lane. Always be attentive
and ready to apply the brakes if necessary.
General Information
This vehicle has systems that operate on radio frequency
that comply with Part 15 of the Federal Communications
Commission (FCC) rules and with Industry Canada Stan-
dards RSS- GEN/210/220/310.Operation is subject to the following two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, in-
cluding interference that may cause undesired operation
of the device.
Changes or modifications to any of these systems by other
than an authorized service facility could void authorization
to use this equipment.
Normal (Fixed Speed) Cruise Control Mode
In addition to Adaptive Cruise Control mode, a Normal
(Fixed Speed) Cruise Control mode is available for cruising
at fixed speeds. The Normal (Fixed Speed) Cruise Control
mode is designed to maintain a set cruising speed without
requiring the driver to operate the accelerator. Cruise
Control can only be operated if the vehicle speed is above
20 mph (32 km/h).
To change between the different control modes, push the
Adaptive Cruise Control (ACC) on/off button which turns
the ACC and the Normal (Fixed Speed) Cruise Control off.
Pushing the Normal (Fixed Speed) Cruise Control on/off
button will result in turning on (changing to) the Normal
(Fixed Speed) Cruise Control mode.
Stationary Object And Stationary Vehicle Example
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Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the ParkSense
switch, located on the switch panel below the Uconnect
display.
When the ParkSense switch is pushed to disable the
system, the instrument cluster will display the
“PARKSENSE OFF” message for approximately five sec-
onds. Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
When the gear selector is moved to REVERSE and thesystem is disabled, the instrument cluster display will
show the “PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the LED will
be on.
NOTE:
When KeySense feature is present, the ParkSense
System will reject customer input to turn the system off via
the hard switch. The instrument cluster display will show
KeySense in Use Selected Feature Cannot be Disabled 
message.
Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist System has detected a faulted condition, the instru-
ment cluster will actuate a single chime, once per ignition
cycle, and it will display the “PARKSENSE UNAVAIL-
ABLE WIPE REAR SENSORS” or the “PARKSENSE UN-
AVAILABLE SERVICE REQUIRED” message. Refer to “In-
strument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information. When the gear
selector is moved to REVERSE and the system has detectedParkSense Switch
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a faulted condition, the instrument cluster display will
show thePARKSENSE UNAVAILABLE WIPE REAR SEN-
SORS orPARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message for five seconds while the vehicle is in
REVERSE. Under this condition, ParkSense will not oper-
ate and will read “OFF” over the arcs.
If “PARKSENSE UNAVAILABLE WIPE REAR SENSORS”
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/bumper
is clean and clear of snow, ice, mud, dirt or other obstruc-
tion and then cycle the ignition. If the message continues to
appear, see an authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE REQUIRED”
appears in the instrument cluster display, see an autho-
rized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
•
Ensure that the rear bumper is free of snow, ice, mud, dirt
and debris to keep the ParkSense system operating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster display will show “PARKSENSE OFF” message
for as long as the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
•
Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be covered
with ice, snow, slush, mud, dirt or debris. Failure to do so
can result in the system not working properly. The
ParkSense system might not detect an obstacle behind the
fascia/bumper, or it could provide a false indication that an
obstacle is behind the fascia/bumper.
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•ParkSense should be disabled when the liftgate is in the
open position.
• Use the ParkSense switch to turn the ParkSense system
OFF if objects such as bicycle carriers, trailer hitches, etc.
are placed within 12 inches (30 cm) from the rear
fascia/bumper. Failure to do so can result in the system
misinterpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in the instrument
cluster display.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
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WARNING! (Continued)
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
CAUTION!
•ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
sensors will not be detected when they are in close
proximity.
• The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time when an
obstacle is detected. It is recommended that the
driver looks over his/her shoulder when using
ParkSense.
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