2017 CHRYSLER PACIFICA HYBRID service

WARNING!
Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even fail-
ure, of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle’s wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continu-
ously without stopping when you are stuck and do not let
anyone near a spinning wheel, no matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may result.
• Spinning the wheels too fast may lead to transmis-
sion overheating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer ’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or associated brackets.
State and local laws regarding vehicles under tow must be
observed.
7
IN CASE OF EMERGENCY 423

NOTE:
•You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the electric parking brake (EPB) is engaged,
will need a wheel dolly or jack to raise the rear wheels
off the ground when moving the vehicle onto a flatbed.
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, this vehicle must
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE: Ensure that the Electric Park Brake is released, and
remains released, while being towed.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only.
• Use approved receptacle location to free the disabled
vehicle from its environment.
424 IN CASE OF EMERGENCY

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................429
▫ Maintenance Plan ...................... .430
▫ Heavy Duty Use Of The Vehicle ............432
 ENGINE COMPARTMENT — HYBRID ........433
▫ Checking Oil Level .....................434
▫ Adding Washer Fluid ...................434
▫ Maintenance-Free Battery .................435
 DEALER SERVICE ...................... .436
▫ Engine Oil .......................... .436
▫ Engine Oil Filter ...................... .438
▫ Engine Air Cleaner Filter .................438
▫ Accessory Drive Belt Inspection ............439
▫ Air Conditioner Maintenance ..............440
▫ Body Lubrication ..................... .441▫
Windshield Wiper Blades .................441
▫ Exhaust System ....................... .446
▫ Cooling System ....................... .447
▫ Brake System ........................ .453
▫ Automatic Transmission ..................454
 RAISING THE VEHICLE ..................455
 TIRES ............................... .455
▫ Tire Safety Information ..................455
▫ Tires — General Information ..............463
▫ Tire Types ........................... .469
▫ Spare Tires — If Equipped ................470
▫ Wheel And Wheel Trim Care ..............472
▫ T

ire Chains (Traction Devices) .............474
▫ Tire Rotation Recommendations ............475
8

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, or extremely hot or cold ambient
temperatures will influence when the “Oil Change Re-
quired” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next
500 miles (805 km).
NOTE:Even though the vehicle may not have been driven,
both the fuel in the tank and oil in the engine will still
degrade over time. Additionally, there will be a notification
to the driver if the engine is being run to maintain the oil
and fuel systems.
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by referring to “Vehicle Info” in “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake
master cylinder, fill as needed.
• Check function of all interior and exterior lights.
Required Maintenance Intervals
Refer to the maintenance schedules on the following page
for the required maintenance intervals.
8
SERVICING AND MAINTENANCE 429

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
•
Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause an
accident.
Heavy Duty Use Of The Vehicle
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment. This type
of vehicle use is considered Severe Duty.
432 SERVICING AND MAINTENANCE

ENGINE COMPARTMENT — HYBRID
1 — Battery Coolant Reservoir*6 — Power Distribution Center (Fuses)
2 — Engine Coolant Reservoir 7 — Engine Air Cleaner
3 — Engine Oil Fill 8 — Engine Oil Dipstick
4 — Brake Fluid Reservoir 9 — Power Electronics Coolant Reservoir*
5 — Remote Jump Start Positive Terminal 10 — Washer Fluid Reservoir
* See your authorized dealer for service.
8
SERVICING AND MAINTENANCE 433

CAUTION!(Continued)
•If a “fast charger” is used while the battery is in the
vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a
“fast charger” to provide starting voltage.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE: Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a motor
vehicle. Only do service work for which you have the
knowledge and the proper equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
Engine Oil
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Even if the vehicle is driven, such that it operates primarily
in electric mode, the engine oil still requires changing. An
engine oil change maintenance reminder message will be
provided based on vehicle use and time since last oil
change. Refer to the “Scheduled Servicing” in this section
for further information.
NOTE: Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-6395.
436 SERVICING AND MAINTENANCE

Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service sta-
tion or governmental agency for advice on how and where
used oil and oil filters can be safely discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter at
every engine oil change.
Engine Oil Filter Selection
This manufacturer’s engines have a full-flow type dispos-
able oil filter. Use a filter of this type for replacement. The
quality of replacement filters varies considerably. Only
high quality filters should be used to assure most efficient
service. MOPAR engine oil filters are high quality oil filters
and are recommended.
Engine Air Cleaner Filter
Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the ve-
hicle with the air induction system (air cleaner, hoses,
etc.) removed. Failure to do so can result in serious
personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters varies
considerably. Only high quality filters should be used to
assure most efficient service. MOPAR engine air cleaner
filters are a high quality filter and are recommended.
438 SERVICING AND MAINTENANCE