2017 CHRYSLER 200 service

Exterior Bulbs
Bulb Number
High Intensity Discharge Headlamp HID Bulb – D3S HID Bulb
Bi-Halogen Headlamp 9005HL+
Daytime Running Lamp HID HDLP– LED
Hal HDLP– Reduced Voltage LB 9005HL+
Front Turn Signal Lamp PWY24W SV
Side Marker Lamp W3W
Front Park Lamp Hal HDLP – PWY24W SV (common with turn)
Base Hal HDLP – LED in light pipe
HID HDLP – LED in light guide (common with DRL)
Front Fog Lamp H11
LED Front Fog Lamp LED (Serviced at Authorized Dealer)
Center High Mounted Stop (CHMSL) Lamp LED (Serviced at Authorized Dealer)
Stop/Turn Signal Lamp W21W
Rear Tail/Side Marker Lamp LED (Serviced at Authorized Dealer)
Backup Lamp 921
License Lamp W5W
7
MAINTAINING YOUR VEHICLE 489

BULB REPLACEMENT
NOTE:Lens fogging can occur under certain atmospheric
conditions. This will usually clear as atmospheric condi-
tions change to allow the condensation to change back into
a vapor. Turning the lamps on will usually accelerate the
clearing process.
Low Beam And High Beam Headlamps
Bi-Xenon High Intensity Discharge (HID)
Headlamps — If Equipped
The headlamps contain a type of high voltage discharge
light source. High voltage can remain in the circuit even
with the headlamp switch off. Because of this, you should
not attempt to service a HID headlamp light source your-
self. If an HID headlamp light source fails, take your
vehicle to an authorized dealer for service.
NOTE: On vehicles equipped with HID headlamps, when
the headlamps are turned on, there is a blue hue to the
lights. This diminishes and becomes more white after
approximately 10 seconds, as the system charges.
WARNING!
A transient high voltage occurs at the bulb sockets of
HID headlamps when the headlamp switch is turned
ON. It may cause serious electrical shock or electrocu-
tion if not serviced properly. See your authorized
dealer for service.
Bi-Halogen Headlamps
1. Remove the top pushpin on the headlamp access door in the wheel liner to access the headlamp assembly.
Access Door
490 MAINTAINING YOUR VEHICLE

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures will influence when the “Oil Change
Required” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next
500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Oil Change Reset”
in “Instrument Cluster Display” in “Understanding Your
Instrument Panel” for further information.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment or is
operated predominately at idle or only very low engine
RPM’s. This type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake
master cylinder, fill as needed.
• Check function of all interior and exterior lights.
506 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
8
MAINTENANCE SCHEDULES 509

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .512
▫ Prepare For The Appointment ..............512
▫ Prepare A List ........................ .512
▫ Be Reasonable With Requests ..............512
 IF YOU NEED ASSISTANCE ................512
▫ FCA US LLC Customer Center .............513
▫ FCA Canada Inc. Customer Center ...........513
▫ In Mexico Contact ..................... .513
▫ Puerto Rico And U.S. Virgin Islands ..........513
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................514
▫ Service Contract ...................... .514
WARRANTY INFORMATION ...............515
 MOPARPARTS .........................515
 REPORTING SAFETY DEFECTS .............515
▫ In The 50 United States And Washington, D.C. . .515
▫ In Canada ........................... .516
 PUBLICATION ORDER FORMS .............516
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................517
▫ Treadwear ........................... .517
▫ Traction Grades ....................... .517
▫ Temperature Grades .....................518
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
Any communication to the manufacturer’s customer center
should include the following information:
512 IF YOU NEED CONSUMER ASSISTANCE

•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
9
IF YOU NEED CONSUMER ASSISTANCE 513

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have anyquestions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
514 IF YOU NEED CONSUMER ASSISTANCE