2017 CHEVROLET TAHOE Owners Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
208 Infotainment System
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Items on the roof of the vehicle can
interfere with the performance of the
radio system and OnStar (if
equipped). Make sure the
multi-band antenna is not
obstructed.
Audio Players
CD Player
If equipped, the CD player can be
used for CD and MP3 audio.
With the vehicle on, insert a disc
into the slot, label side up. Press the
MEDIA button to select CD as a
source.
The system is capable of
playing most:
.Audio CDs
. CD-R
. CD-RW
. MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in finding tracks, and/or
difficulty in loading and ejecting. If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.
Do not use scratched or
damaged discs.
. Do not apply labels to discs. The
labels could get caught in the
player.
. Insert only one disc at a time.
. Keep the loading slot free of
foreign materials, liquids, and
debris.
. Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label side up. The player pulls it in
the rest of the way. If the disc
is damaged or improperly
loaded, there is an error and
the disc ejects.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 209
Playing an Audio CD
Press the MEDIA button on the
faceplate until CD is selected.
On the CD main page, either a track
number displays at the beginning of
each track, or Song, Artist, and
Album information displays when
available.
Use the following screen controls to
play the disc:
t:While on the CD main page:
. Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, it seeks
to the previous track. If longer
than five seconds, the current
track starts from the beginning.
. Press and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
u:While on the CD main page:
. Press to seek to the next track. .
Press and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
j/r:While on the CD main page,
press to pause. Press again to
resume.
Z: PressZto play the songs in
random order. Press again to
turn off.
If a Blu-ray Disc
®or DVD disc is
loaded into the disc player and the
CD screen button is selected, a
message comes on the screen to
use the Video application. The
Video application is only available
on vehicles with Rear Seat
Entertainment (RSE).
CD Menu
While on the CD main page, press
the MENU knob to display the CD
menu and the following may display:
Browse : Select to display the files
or songs on the CD. Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM
Radio 0204.
Auto Volume : If equipped, this
feature adjusts the volume based on
the vehicle speed. Select the level
between Off, Low, Medium-Low,
Medium, Medium-High, and High.
Press BACK to go to the
previous menu.
EQ (Equalizer) : If equipped, this
feature adjusts the equalizer
settings. See “EQ (Equalizer)” in
AM-FM Radio 0204.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
.
The disc has an invalid or
unknown format.
. The disc is very hot. Try the disc
again when the temperature
returns to normal.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
210 Infotainment System
.The road is very rough. Try the
disc again when the road is
smoother.
. The disc is dirty, scratched, wet,
or upside down.
. The air is very humid. Try the
disc again later.
. There was a problem while
burning the disc.
. The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
. The player temperature is
too high.
. There are load or eject errors.
If the CD is not playing correctly for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an Audio
CD” previously in this section. The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
.
Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
. Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
. Maximum number of folders:
eight folders with 255 files per
folder.
. Maximum of 1,000 files on
a disc.
. Recorded on a CD-R or CD-RW.
Root Directory
The root directory is treated as a
folder. All files contained directly
under the root directory are
accessed prior to any root directory
folders.
Empty Folders
If a root directory or folder is empty
or contains only folders, the player
advances to the next folder in the file structure that contains a
compressed audio file. The empty
folder(s) are not displayed or
numbered.
No Folder
When the CD only contains
compressed audio files without any
folders, all files are under the root
folder.
USB Port
Playing from a USB
A USB mass storage device or
Media Transfer Protocol (MTP)
device can be connected to the
USB port.
The USB ports are in the center
stack or inside the front seat
armrest.
USB MP3 Player and USB Drives
.
The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
. Hard disk drives are not
supported.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 211
To play a USB device:
.Connect the USB.
. Press the MEDIA button on the
faceplate until the connected
device is shown.
While the USB source is active, use
the corresponding faceplate buttons
to operate USB function:
.
t(Seek Previous/Fast
Reverse)
.
u(Seek Next/Fast Forward)
.
j/r(Play/Pause)
.
Z(Shuffle)
For information on how to use the
screen icons, see “Playing an Audio
CD” previously in this section.
USB Menu
Press the MENU knob to display the
USB menu and the following may
display:
Browse : Select to display the files
and folders on the USB device. Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM
Radio 0204.
Auto Volume : If equipped, see
“Playing an Audio CD” previously in
this section.
EQ (Equalizer) Settings :
If equipped, this feature adjusts the
equalizer settings. See “EQ
(Equalizer) Settings” inAM-FM
Radio 0204.
Playing from an iPod®/iPad®/
iPhone®
This feature supports the following
devices:
. iPod nano
®(1st, 2nd, 3rd, and
4th generation)
. iPod with video (5.0 and 5.5
generation).
. iPod classic
®(6th generation)
. iPod touch
®(1st and 2nd
generation)
. iPad .
iPhone 3G, iPhone 3GS,
iPhone 4
There may be problems with
operation and function in the
following situations:
. When connecting a device with
a more recent version of the
firmware installed than is
supported by the infotainment
system.
. When connecting a device on
which firmware from other
providers is installed.
To connect and control a device: 1. Connect one end of the standard USB cable to the
device's dock connector.
2. Connect the other end to a USB port in the center console.
See Center Console
Storage 0126.
3. Press the MEDIA button to select the source.
The music information displays on
the radio’s display and begins
playing through the vehicle’s audio
system.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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212 Infotainment System
The device battery recharges
automatically while the vehicle is on.
When the vehicle is off while a
device is connected using the USB
cable, the device battery stops
charging and the device will
automatically turn off.
If the device is an unsupported
model, it can still be listened to in
the vehicle by connecting to the
auxiliary input jack using a standard
3.5 mm (1/8 in) stereo cable.
Menu
Press the MENU knob to display the
device Menu and the following may
display:
Browse :Select to display the files
or songs on the device. See
“Browse Device Media” later in this
section.
Tone Settings : Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM
Radio 0204.
Auto Volume : If equipped, see
“Playing an Audio CD” previously in
this section. EQ (Equalizer) Settings :
If equipped, this feature adjusts the
equalizer settings. See
“EQ
(Equalizer) Settings” inAM-FM
Radio 0204.
Browse Device Media
Use the following to browse:
Playlists: 1. Turn the MENU knob to highlight and press to view the
playlists stored on the device.
2. Turn the MENU knob to highlight and press to select a
playlist name to view a list of
all songs in the playlist.
3. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.
Artists: 1. Turn the MENU knob to highlight and press to view the
artists stored on the device.
2. Turn the MENU knob to highlight and press to select an
artist name to view a list of all
albums by the artist. 3. Turn the MENU knob to
highlight and press to select an
album name to view a list of all
songs on the album.
4. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.
Albums:
1. Turn the MENU knob to highlight and press to view the
albums stored on the device.
2. Turn the MENU knob to highlight and press to select an
album name to view a list of all
songs on the album.
3. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.
Genres: 1. Turn the MENU knob to highlight and press to view the
genres stored on the device.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 213
2. Turn the MENU knob tohighlight and press to select a
genre name to view a list of
artists of that genre.
3. Turn the MENU knob to highlight and press to select to
view albums by that artist.
4. Turn the MENU knob to highlight and press to select an
album to view songs.
5. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.
Songs: 1. Turn the MENU knob to highlight and press to view a
list of all songs stored on the
device.
2. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.Auxiliary Jack
The AUX jack is in the center stack
or inside the front seat armrest. See
Center Console Storage 0126.
Possible auxiliary audio sources
include:
. Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA faceplate button repeatedly
to scroll through all of the available
audio source screens, until the AUX
source screen is shown. Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.
AUX Menu
Press the MENU knob to display the
AUX menu and the following may
display:
Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM
Radio 0204.
Auto Volume : If equipped, see
“Playing an Audio CD” previously in
this section.
EQ (Equalizer) : If equipped, this
feature adjusts the pre-defined
equalizer settings. See “EQ
(Equalizer)” inAM-FM Radio 0204.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
214 Infotainment System
Phone
Bluetooth (Overview)
Instructions for using the cell phone
may differ between infotainment
systems. The base radio and base
radio with connectivity instructions
are included in this manual. See the
infotainment manual for instructions
on the uplevel radios.
Bluetooth-capable systems can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
. Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this
section.
. See “Storing and Deleting Phone
Numbers” in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
(Continued)
Warning (Continued)
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 215
Steering Wheel Controls
g:Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see
Overview 0199.
MENU : Turn to scroll through a list.
Press to select the highlighted list
option.
{: Press to go to the Home Page.
See Home Page 0202.
PHONE : Select to enter the phone
main menu. See Bluetooth
(Overview) 0214 orBluetooth
(Infotainment Controls - Base
Radio) 0215 orBluetooth (Voice
Recognition - Base Radio) 0219.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth.
Bluetooth (Infotainment
Controls - Base Radio)
For information about how to
navigate the menu system using the
infotainment controls, see
Overview 0199.
Switching to Handset or
Hands-Free Mode
To switch between handset mode
and hands-free mode, use the
OnStar command, “transfer call.”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth