
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 215
Steering Wheel Controls
g:Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see
Overview 0199.
MENU : Turn to scroll through a list.
Press to select the highlighted list
option.
{: Press to go to the Home Page.
See Home Page 0202.
PHONE : Select to enter the phone
main menu. See Bluetooth
(Overview) 0214 orBluetooth
(Infotainment Controls - Base
Radio) 0215 orBluetooth (Voice
Recognition - Base Radio) 0219.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth.
Bluetooth (Infotainment
Controls - Base Radio)
For information about how to
navigate the menu system using the
infotainment controls, see
Overview 0199.
Switching to Handset or
Hands-Free Mode
To switch between handset mode
and hands-free mode, use the
OnStar command, “transfer call.”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth

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218 Infotainment System
To make a call using the
Contacts menu:1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Contacts and press to
select.
3. Turn the MENU knob to highlight the letter group and
press to select.
4. Turn the MENU knob to highlight the contact and press
to select.
5. Turn the MENU knob to highlight the desired number,
then press the MENU knob to
call the contact.
To make a call using the Recent
Calls menu:
1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button. 2. Turn the MENU knob to
highlight Recent Calls and
press to select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below
the appropriate screen button.
3. Turn the MENU knob to highlight the contact or the
phone number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob and press to select Keypad.
3. Turn the MENU knob to highlight the first digit and
press to select. Continue this
process through the number.
To call, press the button just
below the CALL screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
. Press
gon the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
. Press the button just below the
IGNORE screen button.
. Press
ion the steering wheel
controls.
. Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 219
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
. Press
gon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
. Press the button just below the
IGNORE screen button.
. Press
ion the steering wheel
controls.
. Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
. Press
ion the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and
press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To use voice recognition, pressg
on the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “Help”while you
are in a voice recognition menu.
Pairing
Pairing a Phone
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to
pair. For help with this process,
see your cell phone
manufacturer's user guide.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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234 Driving and Operating
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 235
Defensive Driving . . . . . . . . . . . . . 236
Drunk Driving . . . . . . . . . . . . . . . . . 236
Control of a Vehicle . . . . . . . . . . . 236
Braking . . . . . . . . . . . . . . . . . . . . . . . 236
Steering . . . . . . . . . . . . . . . . . . . . . . 237
Off-Road Recovery . . . . . . . . . . . 237
Loss of Control . . . . . . . . . . . . . . . 238
Off-Road Driving . . . . . . . . . . . . . 238
Driving on Wet Roads . . . . . . . . 243
Hill and Mountain Roads . . . . . 243
Winter Driving . . . . . . . . . . . . . . . . 244
If the Vehicle Is Stuck . . . . . . . . 245
Vehicle Load Limits . . . . . . . . . . . 247
Starting and Operating
New Vehicle Break-In . . . . . . . . . 251
Adjustable Throttle and BrakePedal . . . . . . . . . . . . . . . . . . . . . . . 251
Ignition Positions (Keyless Access) . . . . . . . . . . . . . . . . . . . . . 252
Ignition Positions (Key Access) . . . . . . . . . . . . . . . . . . . . . 254
Starting the Engine . . . . . . . . . . . 255
Engine Heater . . . . . . . . . . . . . . . . 257 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 258
Shifting Into Park . . . . . . . . . . . . . 259
Shifting out of Park . . . . . . . . . . . 260
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 260
Active Fuel Management
®. . . . 261
Extended Parking . . . . . . . . . . . . 261
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 261
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 262
Automatic Transmission
Automatic Transmission . . . . . . 262
Manual Mode . . . . . . . . . . . . . . . . . 265
Tow/Haul Mode . . . . . . . . . . . . . . . 266
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . 267
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 272
Parking Brake . . . . . . . . . . . . . . . . 273
Brake Assist . . . . . . . . . . . . . . . . . . 273
Hill Start Assist (HSA) . . . . . . . . 274
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 274 Hill Descent Control (HDC) . . . 276
Magnetic Ride Control . . . . . . . . 277
Locking Rear Axle . . . . . . . . . . . . 277
Automatic Level Control . . . . . . 277
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 278
Adaptive Cruise Control . . . . . . 280
Driver Assistance Systems
Driver Assistance Systems . . . 287
Assistance Systems for
Parking or Backing . . . . . . . . . . 288
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 290
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 291
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . 293
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 294
Lane Change Alert (LCA) . . . . . 294
Lane Departure Warning (LDW) . . . . . . . . . . . . . 296
Lane Keep Assist (LKA) (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 297
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 298
California FuelRequirements . . . . . . . . . . . . . . . 299
Fuels in Foreign Countries . . . 299

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Driving and Operating 235
Fuel Additives . . . . . . . . . . . . . . . . 300
E85 or FlexFuel . . . . . . . . . . . . . . 300
Filling the Tank . . . . . . . . . . . . . . . 301
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 302
Trailer Towing
General Towing
Information . . . . . . . . . . . . . . . . . . 303
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 303
Trailer Towing . . . . . . . . . . . . . . . . 306
Towing Equipment . . . . . . . . . . . . 310
Trailer Sway Control (TSC) . . . 317
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 318
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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236 Driving and Operating
Refer to the infotainment manual for
more information on using that
system, including pairing and using
a cell phone
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 083.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.

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Driving and Operating 237
Steering
Electric Power Steering
This vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages underSteering System
Messages 0174. See your dealer if
there is a problem.
Curve Tips
. Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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238 Driving and Operating
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
. Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go. The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be
used for off-road driving. Vehicles
without four-wheel drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR)
tires must not be driven off-road
except on a level, solid surface. For
more contact information about the
original equipment tires, see the
Limited Warranty and Owner
Assistance Information manual.
One of the best ways for successful
off-road driving is to control the
speed.
{Warning
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.
Have all necessary maintenance
and service work completed.