2017 CHEVROLET SUBURBAN service

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
206 Infotainment System
or SiriusXM (if equipped), press and
hold a favorites button on the
faceplate.
Mixed-Audio Favorites
Media and Broadcast favorites can
be stored.
To display the favorites page, press
qorron the faceplate.
From the Settings menu press the
MENU knob to select Manage
Favorites. The Manage Favorites
feature has the option of moving or
deleting a favorite. See “Manage
Favorites” in“Radio Setup” under
Home Page 0202.
Satellite Radio
SiriusXM®Satellite Radio
Service (If Equipped)
Vehicles with a SiriusXM satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the SiriusXM service. See
www.siriusxm.com or call
1-888-601-6296 (U.S.); or see
www.siriusxm.ca or call
1-877-438-9677 (Canada).
When SiriusXM is active, the
channel name and number,
category name, song title, and artist
display on the screen.
Browsing SiriusXM Channels
(If Equipped)
To browse the SiriusXM channels:
1. Press the MENU knob.
2. Turn the MENU knob to highlight SXM Channel List.
3. Turn the MENU knob to highlight the desired SXM
Channels.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 207
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Rear Side Window
Antenna
The AM-FM antenna is in the
passenger right rear side window.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass arenot damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.
For proper radio reception, the
antenna connector must be properly
attached to the post on the glass.
The connector attachment to the
glass is exposed. Tampering with or
disconnecting the connector will
interfere with radio reception.
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Caution
Using a razor blade or sharp
object to clear the inside of the
rear side windows may affect
radio reception or damage the
rear side window antenna.
Repairs would not be covered by
(Continued)
Caution (Continued)
the warranty. Do not clear the
inside of the rear side windows
with sharp objects.
Caution
Do not apply aftermarket glass
tinting with metallic film. The
metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the backglass antenna due to
metallic tinting materials will not
be covered by the vehicle
warranty.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
208 Infotainment System
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Items on the roof of the vehicle can
interfere with the performance of the
radio system and OnStar (if
equipped). Make sure the
multi-band antenna is not
obstructed.
Audio Players
CD Player
If equipped, the CD player can be
used for CD and MP3 audio.
With the vehicle on, insert a disc
into the slot, label side up. Press the
MEDIA button to select CD as a
source.
The system is capable of
playing most:
.Audio CDs
. CD-R
. CD-RW
. MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in finding tracks, and/or
difficulty in loading and ejecting. If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.
Do not use scratched or
damaged discs.
. Do not apply labels to discs. The
labels could get caught in the
player.
. Insert only one disc at a time.
. Keep the loading slot free of
foreign materials, liquids, and
debris.
. Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label side up. The player pulls it in
the rest of the way. If the disc
is damaged or improperly
loaded, there is an error and
the disc ejects.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
218 Infotainment System
To make a call using the
Contacts menu:1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Contacts and press to
select.
3. Turn the MENU knob to highlight the letter group and
press to select.
4. Turn the MENU knob to highlight the contact and press
to select.
5. Turn the MENU knob to highlight the desired number,
then press the MENU knob to
call the contact.
To make a call using the Recent
Calls menu:
1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button. 2. Turn the MENU knob to
highlight Recent Calls and
press to select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below
the appropriate screen button.
3. Turn the MENU knob to highlight the contact or the
phone number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob and press to select Keypad.
3. Turn the MENU knob to highlight the first digit and
press to select. Continue this
process through the number.
To call, press the button just
below the CALL screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
. Press
gon the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
. Press the button just below the
IGNORE screen button.
. Press
ion the steering wheel
controls.
. Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 223
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Press
gto answer an incoming
call when another call is active.
The original call is placed
on hold.
. Press
gagain to return to the
original call.
. To ignore the incoming call, no
action is required.
. Press
ito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.”
3. Use the “Dial”or“Call”
command to dial the number of
the third party to be called. 4. Once the call is connected,
press
gto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g.
2. Say “Transfer Call.” To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Voice.”The system
responds “OK, accessing
.”

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 225
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com (U.S.) and
www.siriusxm.ca (Canada).
SiriusXM
®service only available in
the 48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada). HD Radio Technology (If
Equipped)
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign
patents. HD Radio™
and the HD,
HD Radio, and “Arc”logos are
proprietary trademarks of iBiquity
Digital Corp.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and andy use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
226 Climate Controls
Climate Controls
Climate Control Systems
Dual Automatic ClimateControl System . . . . . . . . . . . . . 226
Rear Climate Control System . . . . . . . . . . . . . . . . . . . . . . 230
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 231
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 232
Service . . . . . . . . . . . . . . . . . . . . . . . 233
Climate Control
Systems
Dual Automatic Climate
Control System
With this system the heating,
cooling, and ventilation in the
vehicle can be controlled. Some
climate control settings can be
changed. See “Climate and Air
Quality” underVehicle
Personalization 0178.
1. Driver Temperature Control
2. A/C (Air Conditioning) 3. Air Delivery Mode Controls
4. Fan Control
5. Defrost
6. Passenger Temperature
Control
7. SYNC (Synchronized Temperature)
8. Rear Window Defogger
9. RCTRL (Rear Climate Control Lockout)
10. Rear Temperature Control
11. Rear Air Delivery Mode Control
12. Rear Fan Control
13. Front Climate Control Power Button
14. Rear AUTO (Automatic Operation)
15. Rear Climate Control Power Button
16. Air Recirculation
17. AUTO (Automatic Operation)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
232 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The filter reduces the dust, pollen,
and other airborne irritants from
outside air that is pulled into the
vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule 0412.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0422.
1. Open the glove box completely. 2. Disconnect the glove box door
damper string from the glove
box door assembly. A pen or
pencil may be inserted through
the end of the damper string to
prevent the string from slipping
inside the door assembly.
3. Remove the six screws and
remove the access plate.
4. Release the two tabs holdingthe service door. Open the
service door and remove the
old filter.
5. Install the new air filter.
6. Close the service door and secure the tabs.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.