Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
396 Vehicle Care
10. Connect the other end of thenegative (−) cable to the metal
bracket that is bolted to the
engine and supports the
resonator, on the vehicle with
the dead battery.
11. Start the vehicle with the good battery and run the engine for a
while.
12. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal. Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Have the vehicle towed on a flatbed
car carrier. A wheel lift tow truck
could damage the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
434 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
444 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
458 Index
Headlamps (cont'd)High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 347
High-Beam On Light . . . . . . . . . . 157
High/Low Beam Changer . . . . . 191
Lamps On Reminder . . . . . . . . . 157
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 74
Steering Wheel . . . . . . . . . . . . . . . 132
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 257
Heating . . . . . . . . . . . . . . . . . . . . 226, 230
High-Beam On Light . . . . . . . . . . . . 157
High-Speed Operation . . . . . . . . . . 370
Hill and Mountain Roads . . . . . . . . 243
Hill Descent Control (HDC) . . . . . 276
Hill Descent Control Light . . . . . . . 154
Hill Start Assist (HSA) . . . . . . . . . . 274
Home Page . . . . . . . . . . . . . . . . . . . . . 202
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 84
HVAC . . . . . . . . . . . . . . . . . . . . . . 226, 230I
Ignition Positions . . . . . . . . . . 252, 254
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 344
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 55
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 155
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 106
Infotainment . . . . . . . . . . . . . . . . . . . . 198
Infotainment System . . . . . . . . . . . . 442
Instrument Cluster . . . . . . . . . . . . . . 141
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 125
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 60
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 213
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 393
K
Key and Lock Messages . . . . . . . . 170
Keyless EntryRemote (RKE) System . . . . . 35, 37
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 31, 34
L
Labeling, Tire Sidewall . . . . . . . . . . 364
Lamps Daytime Running (DRL) . . . . . . 192
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 195
Exterior Controls . . . . . . . . . . . . . . 189
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 191
Front Turn Signal . . . . . . . . . . . . . 348
License Plate . . . . . . . . . . . . . . . . . 350
Malfunction Indicator . . . . . . . . . 151
Messages . . . . . . . . . . . . . . . . . . . . 170
On Reminder . . . . . . . . . . . . . . . . . 157
Reading . . . . . . . . . . . . . . . . . . . . . . 195
Lane Change Alert (LCA) . . . . . . . 294
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 296
Lane Keep Assist (LKA) . . . . . . . . 297
Lane Keep Assist Light . . . . . . . . . 154
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 90
Lap-Shoulder Belt . . . . . . . . . . . . . . . 85
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . .119
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 111
LED Lighting . . . . . . . . . . . . . . . . . . . . 347