2017 CHEVROLET SONIC service

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Service and Maintenance 299
Wiper Blades
Wiper blades need to be cleanedand kept in good condition toprovide a clear view.
.Signs of wear include streaking,skipping across the windshield,and worn or split rubber.
.Trained dealer technicians cancheck the wiper blades andreplace them when needed.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
300 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Engine Oil Engine oil meeting the dexos1™specification of the proper SAE viscositygrade. ACDelco dexos1 Synthetic Blend is recommended. SeeEngineOil0220.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL®Coolant.SeeEngine Coolant0227.
Hydraulic Brake/Clutch System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, inCanada 19299819).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protectionrequirements.
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Manual Transmission Manual Transmission Fluid (GM Part No. 19259104, in Canada 19259105).
Chassis Lubrication and ManualTransmission Shift LinkageChassis Lubricant (GM Part No. 12377985, in Canada 88901242) orlubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood Latch Assembly, SecondaryLatch, Pivots, Spring Anchor, andRelease Pawl
Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Canada 89021674)or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Key Lock Cylinders and Hood andDoor HingesMulti-Purpose Lubricant, Superlube (GM Part No. 12346241, inCanada 10953474).

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Service and Maintenance 301
UsageFluid/Lubricant
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) orDielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Maintenance Replacement Parts
PartGM Part Number ACDelco Part Number
Engine Air Cleaner/Filter96950990—
Engine Oil Filter55594651PF2257G
Passenger Compartment Air Filter13356914CF184
Spark Plugs
1.4L L4 Engine5558551741–121
1.8L L4 Engine5558553441–122
Wiper Blades
Driver Side–65.0 cm (25.6 in)95228809—
Passenger Side–38.0 cm (15.0 in)95228810—
Rear–26.5 cm (10.4 in)95016791—

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
302 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and thetype of services performed in the boxes provided. Retain all maintenance receipts.
DateOdometerReadingServiced By Services Performed

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Technical Data 303
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 303Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 303
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 304Engine Drive Belt Routing . . . . 306
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the frontcorner of the instrument panel, onthe driver side of the vehicle. It canbe seen through the windshield fromoutside. The Vehicle IdentificationNumber (VIN) also appears on theVehicle Certification and ServiceParts labels and certificates of titleand registration.
Engine Identification
The eighth character in the VIN isthe engine code. This codeidentifies the vehicle's engine,specifications, and replacementparts. See“Engine Specifications”underCapacities and Specifications0304for the vehicle's engine code.
Service Parts
Identification Label
This label, in the spare tire well inthe trunk, has the followinginformation:
.Vehicle IdentificationNumber (VIN).
.Model designation.
.Paint information.
.Production options and specialequipment.
Do not remove this label from thevehicle.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Customer Information 307
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 307Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 309Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 3 1 0Online Owner Center . . . . . . . . . 310GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . . 311Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . 311Scheduling ServiceAppointments . . . . . . . . . . . . . . . 313Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 313Collision Damage Repair . . . . . 314Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 316Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 317
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 317
Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 318Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 318
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 318Event Data Recorders . . . . . . . . 319OnStar®...................... 320
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot be

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
308 Customer Information
resolved by your dealership withoutfurther help, in the U.S., call theChevrolet Customer AssistanceCenter at 1-800-222-1020. InCanada, call General Motors ofCanada Customer Care Centre at1-800-263-3777 (English),or 1-800-263-7854 (French).
We encourage you to call thetoll-free number in order to give yourinquiry prompt attention. Have thefollowing information available togive the Customer Assistancerepresentative:
.Vehicle IdentificationNumber (VIN). This is availablefrom the vehicle registration ortitle, or the plate at the top left ofthe instrument panel and visiblethrough the windshield.
.Dealership name and location.
.Vehicle delivery date andpresent mileage.
When contacting Chevrolet,remember that your concern willlikely be resolved at a dealer'sfacility. That is why we suggestfollowing Step One first.
STEP THREE—U.S. Owners :Both General Motors and yourdealer are committed to makingsure you are completely satisfiedwith your new vehicle. However,if you continue to remain unsatisfiedafter following the procedureoutlined in Steps One and Two, youcan file with the Better BusinessBureau (BBB) Auto Line®Programto enforce your rights.
The BBB Auto Line Program is anout-of-court program administeredby the Council of Better BusinessBureaus to settle automotivedisputes regarding vehicle repairs orthe interpretation of the New VehicleLimited Warranty. Although you maybe required to resort to this informaldispute resolution program prior tofiling a court action, use of theprogram is free of charge and yourcase will generally be heard within40 days. If you do not agree with thedecision given in your case, youmay reject it and proceed with anyother venue for relief availableto you.
Yo u m a y c o n t a c t t h e B B B A u t o L i n eProgram using the toll-freetelephone number or write them atthe following address:
BBB Auto Line ProgramCouncil of Better Business Bureaus,Inc.3033 Wilson BoulevardSuite 600Arlington, VA 22201
Te l e p h o n e : 1 - 8 0 0 - 9 5 5 - 5 1 0 0http://www.bbb.org/council/programs-services/dispute-handling-and-resolution/bbb-auto-line
This program is available in all50 states and the District ofColumbia. Eligibility is limited byvehicle age, mileage, and otherfactors. General Motors reservesthe right to change eligibilitylimitations and/or discontinue itsparticipation in this program.
STEP THREE—CanadianOwners :In the event that you donot feel your concerns have beenaddressed after following theprocedure outlined in Steps Oneand Two, General Motors of Canada

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Customer Information 309
Company wants you to be aware ofits participation in a no-chargeMediation/Arbitration Program.General Motors of CanadaCompany has committed to bindingarbitration of owner disputesinvolving factory-related vehicleservice claims. The programprovides for the review of the factsinvolved by an impartial third partyarbiter, and may include an informalhearing before the arbiter. Theprogram is designed so that theentire dispute settlement process,from the time you file your complaintto the final decision, should becompleted in about 70 days. Webelieve our impartial program offersadvantages over courts in mostjurisdictions because it is informal,quick, and free of charge.
For further information concerningeligibility in the Canadian MotorVehicle Arbitration Plan (CAMVAP),call toll-free 1-800-207-0685, or callthe General Motors Customer CareCentre, 1-800-263-3777 (English),1-800-263-7854 (French),or write to:
The Mediation/Arbitration Programc/o Customer Care CentreGeneral Motors of CanadaCompanyMail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Yo u r i n q u i r y s h o u l d b e a c c o m p a n i e dby the Vehicle IdentificationNumber (VIN).
Customer Assistance
Offices
Chevrolet encourages customers tocall the toll-free number forassistance. However, if a customerwishes to write or e-mail Chevrolet,the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor DivisionChevrolet Customer AssistanceCenterP. O . B o x 3 3 1 7 0Detroit, MI 48232-5170www.Chevrolet.com
1-800-222-10201-800-833-2438 (For TextTe l e p h o n e D e v i c e s ( T T Y s ) )Roadside Assistance:1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of CanadaCompanyCustomer Care Centre, Mail Code:CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7www.gm.ca
1-800-263-3777 (English)1-800-263-7854 (French)1-800-263-3830 (For Text