Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
476 Customer Information
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.
.Find theChevrolet-recommendedmaintenance services.
GM Mobility
Reimbursement Program
This program is available toqualified applicants for costreimbursement of eligibleaftermarket adaptive equipmentrequired for the vehicle, such ashand controls or a wheelchair/scooter lift for the vehicle.
For more information on the limitedoffer, visit www.gmmobility.com orcall the GM Mobility AssistanceCenter at 1-800-323-9935. TextTe l e p h o n e ( T T Y ) u s e r s , c a l l1-800-833-9935.
General Motors of Canada also hasaMobilityProgram.Visitwww.gm.caor call 1-800-GM-DRIVE (463-7483)for details. TTY users call1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call1-800-243-8872. (Text Telephone(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,call 1-800-268-6800.
Service is available 24 hours a day,365 days a year.
Calling for Assistance
When calling Roadside Assistance,have the following informationready:
.Yo u r n a m e , h o m e a d d r e s s , a n dhome telephone number.
.Te l e p h o n e n u m b e r o f y o u rlocation.
.Location of the vehicle.
.Model, year, color, and licenseplate number of the vehicle.
.Odometer reading, VehicleIdentification Number (VIN), anddelivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided for theduration of the vehicle’spowertrainwarranty.
In the U.S., anyone driving thevehicle is covered. In Canada, aperson driving the vehicle withoutpermission from the owner is notcovered.
Roadside Assistance is not a part ofthe New Vehicle Limited Warranty.General Motors North America andChevrolet reserve the right to makeany changes or discontinue theRoadside Assistance program atany time without notification.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 481
.Vehicle license plate number.
.Vehicle make, model, andmodel year.
.Vehicle IdentificationNumber (VIN).
.Insurance company and policynumber.
.General description of thedamage to the other vehicle.
Choose a reputable repair facilitythat uses quality replacement parts.See“Collision Parts”earlier in thissection.
If the airbag has inflated, seeWhatWill You See after an AirbagInflates?079.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requiresdamage repairs, GM recommendsthat you take an active role in itsrepair. If you have a pre-determinedrepair facility of choice, take thevehicle there, or have it towed there.
Specify to the facility that anyrequired replacement collision partsbe original equipment parts, eithernew Genuine GM parts or recycledoriginal GM parts. Remember,recycled parts will not be covered bythe GM vehicle warranty.
Insurance pays the bill for the repair,but you must live with the repair.Depending on your policy limits,your insurance company mayinitially value the repair usingaftermarket parts. Discuss this withthe repair professional, and insist onGenuine GM parts. Remember,if the vehicle is leased, you may beobligated to have the vehiclerepaired with Genuine GM parts,even if your insurance coveragedoes not pay the full cost.
If another party's insurancecompany is paying for the repairs,you are not obligated to accept arepair valuation based on thatinsurance company's collision policyrepair limits, as you have nocontractual limits with that company.
In such cases, you can have controlof the repair and parts choices aslong as the cost stays withinreasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosisand repair information on theengines, transmission, axle,suspension, brakes, electrical,steering, body, etc.
Service Bulletins
Service Bulletins give additionaltechnical service informationneeded to knowledgeably serviceGeneral Motors cars and trucks.Each bulletin contains instructionsto assist in the diagnosis andservice of the vehicle.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Index 499
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 472
D
Damage Repair, Collision . . . . . . . 479
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 485
OnStar . . . . . . . . . . . . . . . . . . . . . . . 485
Data Recorders, Event . . . . . . . . . 484
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 248
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics
OnStar®...................... 490
Distracted Driving . . . . . . . . . . . . . . . 247
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door
Ajar Messages . . . . . . . . . . . . . . . 151
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 471
Driver Assistance Systems . . . . . 301
Driver Information
Center (DIC) . . . . . . . . . . . . . 145, 147
Driving
Assistance Systems . . . . . . . . . . 304
Driving (cont'd)
Characteristics and
To w i n g T i p s . . . . . . . . . . . . . . . . . 3 1 5
Defensive . . . . . . . . . . . . . . . . . . . . . 248
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 248
For Better Fuel Economy . . . . . . . 31
Hill and Mountain Roads . . . . . . 256
If the Vehicle is Stuck . . . . . . . . . 258
Loss of Control . . . . . . . . . . . . . . . 250
Off-Road . . . . . . . . . . . . . . . . . . . . . 251
Off-Road Recovery . . . . . . . . . . . 250
Vehicle Load Limits . . . . . . . . . . . 259
Wet Roads . . . . . . . . . . . . . . . . . . . 255
Winter . . . . . . . . . . . . . . . . . . . . . . . . 257
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 240
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 312
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 345
Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 390
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 390
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 393, 395
Overload . . . . . . . . . . . . . . . . . . . . . 389
Emergency
OnStar®...................... 487
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 367
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 138
Compartment Overview . . . . . . . 354
Coolant . . . . . . . . . . . . . . . . . . . . . . . 369
Coolant Heater . . . . . . . . . . . . . . . 272
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . 368
Cooling System Messages . . . 152
Drive Belt Routing . . . . . . . . . . . . 471
Exhaust . . . . . . . . . . . . . . . . . . . . . . 276
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Oil Life System . . . . . . . . . . . . . . . 362
Oil Messages . . . . . . . . . . . . . . . . . 152
Oil Pressure Gauge . . . . . . . . . . 132
Overheated Protection
Operating Mode . . . . . . . . . . . . . 374
Overheating . . . . . . . . . . . . . . . . . . 372
Power Messages . . . . . . . . . . . . . 153
Running While Parked . . . . . . . . 277
Starting . . . . . . . . . . . . . . . . . . . . . . . 269
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 335
Event Data Recorders . . . . . . . . . . 484
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
502 Index
Lamps (cont'd)
Daytime Running (DRL) . . . . . . 174
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 178
Exterior Controls . . . . . . . . . . . . . . 171
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 173
Malfunction Indicator . . . . . . . . . 138
Messages . . . . . . . . . . . . . . . . . . . . 153
On Reminder . . . . . . . . . . . . . . . . . 145
Reading . . . . . . . . . . . . . . . . . . . . . . 178
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . 3 8 7
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 307
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Lane Keep Assist (LKA) . . . . . . . . 309
Lane Keep Assist Light . . . . . . . . . 142
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . . 68
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 102
LATCH, Lower Anchors and
Te t h e r s f o r C h i l d r e n . . . . . . . . . . . . 9 6
LED Lighting . . . . . . . . . . . . . . . . . . . . 386
Light
Hill Decent Control . . . . . . . . . . . 141
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 179
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Illumination Control . . . . . . . . . . . 177
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Airbag On-Off . . . . . . . . . . . . . . . . . 136
Airbag Readiness . . . . . . . . . . . . . 135
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 141
Brake System Warning . . . . . . . 140
Charging System . . . . . . . . . . . . . 138
Cruise Control . . . . . . . . . . . . . . . . 145
Flash-to-Pass . . . . . . . . . . . . . . . . . 174
Four-Wheel-Drive . . . . . . . . . . . . . 141
Front Fog Lamp . . . . . . . . . . . . . . 145
High-Beam On . . . . . . . . . . . . . . . . 144
High/Low Beam Changer . . . . . 173
Lane Departure Warning . . . . . . 142
Low Fuel Warning . . . . . . . . . . . . 144
Safety Belt Reminders . . . . . . . . 134
Security . . . . . . . . . . . . . . . . . . . . . . 144
StabiliTrak®OFF . . . . . . . . . . . . . 143
Tire Pressure . . . . . . . . . . . . . . . . . 143
To w / H a u l M o d e . . . . . . . . . . . . . . . 1 4 1
Traction Control System
(TCS)/StabiliTrak®.......... 143
Traction Off . . . . . . . . . . . . . . . . . . . 142
Locking Rear Axle . . . . . . . . . . . . . . 298
Locks
Automatic Door . . . . . . . . . . . . . . . . . 41
Delayed Locking . . . . . . . . . . . . . . . . 40
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Lockout Protection . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . 40
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loss of Control . . . . . . . . . . . . . . . . . 250
Low Fuel Warning Light . . . . . . . . . 144
Low-Profile Tires . . . . . . . . . . . . . . . . 399
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 96
Lumbar Adjustment . . . . . . . . . . . . . . 59
Front Seats . . . . . . . . . . . . . . . . . . . . . 59
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 466
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 459
Maintenance Schedule . . . . . . . . . 452
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 462
Transfer Case . . . . . . . . . . . . . . . . 284
Malfunction Indicator Lamp . . . . . 138
Manual Mirrors . . . . . . . . . . . . . . . . . . 46
Manual Mode . . . . . . . . . . . . . . . . . . . 280
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Index 503
Manual Transmission . . . . . . . . . . . 283
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Manual Windows . . . . . . . . . . . . . . . . 51
Media
Avoiding Untrusted Devices . . 196
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 61
Messages
Airbag System . . . . . . . . . . . . . . . . 155
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 150
Brake System . . . . . . . . . . . . . . . . 151
Compass . . . . . . . . . . . . . . . . . . . . . 151
Door Ajar . . . . . . . . . . . . . . . . . . . . . 151
Engine Cooling System . . . . . . . 152
Engine Oil . . . . . . . . . . . . . . . . . . . . 152
Engine Power . . . . . . . . . . . . . . . . 153
Fuel System . . . . . . . . . . . . . . . . . . 153
Key and Lock . . . . . . . . . . . . . . . . . 153
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 153
Object Detection System . . . . . 153
Ride Control System . . . . . . . . . . 154
Safety Belt . . . . . . . . . . . . . . . . . . . . 155
Security . . . . . . . . . . . . . . . . . . . . . . 156
Steering System . . . . . . . . . . . . . . 156
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Transmission . . . . . . . . . . . . . . . . . 157
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 150
Messages (cont'd)
Vehicle Reminder . . . . . . . . . . . . . 159
Vehicle Speed . . . . . . . . . . . . . . . . 160
Washer Fluid . . . . . . . . . . . . . . . . . 160
Mirrors
Automatic Dimming . . . . . . . . . . . . . 49
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 51
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 49
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 46
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 49
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 46
Manual Rearview . . . . . . . . . . . . . . . 51
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Tilt in Reverse . . . . . . . . . . . . . . . . . . 50
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 47
Mirrors, Interior Rearview . . . . . . . . 50
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 407
Multi-band Antenna . . . . . . . . . . . . . 196
N
Navigation
OnStar®...................... 488
New Vehicle Break-In . . . . . . . . . . . 267
Noise Control System . . . . . . . . . . 382
O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . . 153
Odometer . . . . . . . . . . . . . . . . . . . . . . . 131
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 251
Driving . . . . . . . . . . . . . . . . . . . . . . . . 251
Recovery . . . . . . . . . . . . . . . . . . . . . 250
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 359
Engine Oil Life System . . . . . . . 362
Engine Oil Pressure Gauge . . . 132
Messages . . . . . . . . . . . . . . . . . . . . 152
Older Children, Restraints . . . . . . . 88
Online Owner Center . . . . . . . . . . . 475
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 485
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . . 491
OnStar®Connections . . . . . . . . . . . 488
OnStar®Diagnostics . . . . . . . . . . . . 490
OnStar®Emergency . . . . . . . . . . . . 487
OnStar®Navigation . . . . . . . . . . . . . 488
OnStar®Overview . . . . . . . . . . . . . . 486
OnStar®Security . . . . . . . . . . . . . . . 487
Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 374
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
504 Index
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 176
Ordering
Service Publications . . . . . . . . . . 481
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . 124
Overheated Engine
Protection Operating Mode . . . . 374
Overheating, Engine . . . . . . . . . . . . 372
Overview . . . . . . . . . . . . . . . . . . 183, 184
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 273
Shifting Out of . . . . . . . . . . . . . . . . 275
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 275
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 293
Brake and P (Park)
Mechanism Check . . . . . . . . . . 384
Over Things That Burn . . . . . . . 275
Parking Assist . . . . . . . . . . . . . . . . . . 302
Parking or Backing
Assistance Systems . . . . . . . . . . 302
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 137
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Passenger Sensing System . . . . . 82
Perchlorate Materials
Requirements, California . . . . . . 352
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 160
Phone
Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . 230
Bluetooth . . . . . . . . 216, 217,221, 226
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 349
Port
USB . . . . . . . . . . . . . . . . . . . . . 199, 201
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Outlets . . . . . . . . . . . . . . . . . . . . . . . 124
Protection, Battery . . . . . . . . . . . . 180
Retained Accessory (RAP) . . . 271
Seat Adjustment . . . . . . . . . . . . . . . . 59
Steering Fluid . . . . . . . . . . . . . . . . . 375
Windows . . . . . . . . . . . . . . . . . . . . . . . 51
Power Assist Steps . . . . . . . . . . . . . . 42
Pregnancy, Using Safety Belts . . . 71
Privacy
Vehicle Data Recording . . . . . . . 484
Program
Courtesy Transportation . . . . . . 478
Proposition
65 Warning,
California . . . . . . . . . . . .351, 378, 432
R
Radio Frequency Statement . . . . 482
Radio Reception . . . . . . . . . . . . . . . . 195
Radios
AM-FM Radio . . . . . . . . . . . . 189, 191
Satellite . . . . . . . . . . . . . . . . . . . . . . . 193
Reading Lamps . . . . . . . . . . . . . . . . . 178
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 380
Locking . . . . . . . . . . . . . . . . . . . . . . . 298
Rear Seats . . . . . . . . . . . . . . . . . . 64, 65
Rear Vision Camera (RVC) . . . . . 302
Rear Windows . . . . . . . . . . . . . . . . . . . 53
Rearview Mirrors . . . . . . . . . . . . . . . . 51
Automatic Dimming . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . . 60
Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . 209
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 462
Records
Maintenance . . . . . . . . . . . . . . . . . . 466
Recreational Vehicle Towing . . . . 437
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 476