2017 CHEVROLET SILVERADO phone

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
220 Infotainment System
The Recent Calls menu allows youto access the phone numbers fromthe Incoming Calls, Outgoing Calls,and Missed Calls menus on the cellphone to make a call.
To m a k e a c a l l u s i n g t h eContacts menu:
1. From the Home Page, turn theMENU knob, then press toselect the PHONE screenbutton.
2. Turn the MENU knob tohighlight Contacts and press toselect.
3. Turn the MENU knob tohighlight the letter group andpress to select.
4. Turn the MENU knob tohighlight the contact and pressto select.
5. Turn the MENU knob tohighlight the desired number,then press the MENU knob tocall the contact.
To m a k e a c a l l u s i n g t h e R e c e n tCalls menu:
1. From the Home Page, turn theMENU knob, then press toselect the PHONE screenbutton.
2. Turn the MENU knob tohighlight Recent Calls andpress to select.
If necessary, select betweenMissed, Recent, and Sent callsby pressing the button belowthe appropriate screen button.
3. Turn the MENU knob tohighlight the contact or thephone number.
4. Press the MENU knob to callthe contact.
Making a Call Using the
Keypad
To m a k e a c a l l :
1. From the Home Page, turn theMENU knob, then press toselect the PHONE screenbutton.
2. Turn the MENU knob andpress to select Keypad.
3. Turn the MENU knob tohighlight the first digit andpress to select. Continue thisprocess through the number.To c a l l , p r e s s t h e b u t t o n j u s tbelow the CALL screen button.
Accepting or Declining a Call
When an incoming call is received,the infotainment system mutes andaringtoneisheardinthevehicle.
Accepting a Call
To a c c e p t a c a l l , d o o n e o f t h efollowing:
.Press the button just below theANSWER screen button.
.Pressgon the steering wheel
controls.
Declining a Call
To d e c l i n e a c a l l , d o o n e o f t h efollowing:
.Press the button just below theIGNORE screen button.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 221
.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported onthe Bluetooth phone and enabled bythe wireless service carrier to work.
Accepting a Call Waiting Call
To a c c e p t a c a l l w a i t i n g c a l l , d o o n eof the following:
.Press the button just below theSWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To d e c l i n e a c a l l w a i t i n g c a l l , d o o n eof the following:
.Press the button just below theIGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To e n d a c a l l , d o o n e o f t h efollowing:
.Press the button just below theEND screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system cansend numbers during a call. This isused when calling a menu-drivenphone system.
1. When a call is active, press thebutton just below the KEYPADscreen button.
2. Turn the MENU knob tohighlight the first digit andpress to select.
If not initially in the phoneapplication, from the Home Page,turn the MENU knob, then press toselect the PHONE screen button.From the PHONE main menu, turnthe MENU knob to highlight ActiveCall and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To u s e v o i c e r e c o g n i t i o n , p r e s sg
on the steering wheel. Use thecommands below for the variousvoice features. For additionalinformation, say“Help”while youare in a voice recognition menu.
Pairing
Pairing a Phone
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Pair.”The systemresponds with instructions andafour-digitPersonalIdentification Number (PIN).The PIN is used in Step 5.
4. Start the pairing process on thecell phone that you want topair. For help with this process,see your cell phonemanufacturer's user guide.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
222 Infotainment System
5. Locate the device named“Yo u rVehicle”in the list on the cellphone. Follow the instructionson the cell phone to enter thePIN provided in Step 3. Thesystem may respond with a sixdigit code to be confirmed onthe cell phone (instead ofentering a four digit code),check that the same digits areshown on the cell phone andsay "Yes" to confirm. SelectConfirm on the cell phone aswell. After the PIN issuccessfully entered, thesystem prompts you to provideanameforthepairedcellphone. This name will be usedto indicate which phones arepaired and connected to thevehicle. The system respondswith“ has beensuccessfully paired”after thepairing process is complete.
6. Repeat Steps 1✓5topairadditional phones.
Listing All Paired and ConnectedPhones
The system can list all cell phonespaired to it. If a paired cell phone isalso connected to the vehicle, thesystem responds with“is connected”after that phone name.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“List.”
Deleting a Paired Phone
If the phone name to delete isunknown, see“Listing All Pairedand Connected Phones.”
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Delete.”The system asksfor which phone to delete.
4. Say the name of the phone todelete.
Connecting to a Different Phone
To c o n n e c t t o a d i f f e r e n t c e l l p h o n e ,the Bluetooth system looks for thenext available cell phone in theorder in which all available cellphones were paired. This may needto be repeated depending on howmany cell phones have beenconnected.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Change phone.”
.If another cell phone isfound, the response will be“ is nowconnected.”
This can be repeated toconnect any of the up tofive paired phones.
.If another cell phone is notfound, the original phoneremains connected.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 223
Storing and Deleting Phone
Numbers
The following commands are usedto delete and store phone numbers.
Store :This command will store aphone number, or a group ofnumbers as a name tag.
Digit Store :This command allowsaphonenumbertobestoredasaname tag by entering the digits oneat a time.
Delete :This command is used todelete individual name tags.
Delete All Name Tags :Thiscommand deletes all stored nametags in the Hands-Free CallingDirectory and the DestinationsDirectory.
Using the“Store”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Store.”
3. Say the entire phone numberor a group of digits all at oncewith no pauses, then follow the
directions given by the systemto save a name tag for thisnumber.
Using the“Digit Store”Command
If an unwanted number isrecognized by the system, say“Correction”at any time to clear thelast number.
To h e a r a l l o f t h e d i g i t s r e c o g n i z e dby the system, say“Ve r i f y”atany time.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Digit Store.”
3. Say each digit, one at a time.After each digit is entered, thesystem repeats back the digit itheard followed by a tone. Afterthe last digit has been entered,say“Store,”and then follow thedirections given by the systemto save a name tag for thisnumber.
Using the“Delete”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Delete.”
3. Say the name tag you want todelete.
Using the“Delete All Name Tags”Command
This command deletes all storedname tags in the Hands-FreeCalling Directory and theDestinations Directory.
To d e l e t e a l l n a m e t a g s :
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Delete all name tags.”
Listing Stored Numbers
The list command will list all thestored numbers and name tags.
Using the“List”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Directory.”
3. Say“Hands-Free Calling.”
4. Say“List.”

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
224 Infotainment System
Making a Call
Calls can be made using thefollowing commands.
Dial or Call :The dial or callcommand can be usedinterchangeably to dial a phonenumber or a stored name tag.
Digit Dial :This command allows aphone number to be dialed byentering the digits one at a time.
Re-dial :This command is used todial the last number used on the cellphone.
Using the“Dial”or“Call”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Dial”or“Call.”
3. Say the entire number withoutpausing or say the name tag.
Once connected, the person calledwill be heard through the audiospeakers.
Calling Emergency
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Dial”or“Call.”
3. Say [emergency number].
4. Say“Dial”or“Call.”
Using the“Digit Dial”Command
The digit dial command allows aphone number to be dialed byentering the digits one at a time.After each digit is entered, thesystem repeats back the digit itheard followed by a tone.
If an unwanted number isrecognized by the system, say“Correction”at any time to clear thelast number.
To h e a r a l l o f t h e n u m b e r srecognized by the system, say“Ve r i f y”at any time.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Digit Dial.”
3. Say each digit, one at a time.After each digit is entered, thesystem repeats back the digit itheard followed by a tone. Afterthe last digit has been entered,say“Dial.”
Once connected, the person calledwill be heard through the audiospeakers.
Using the“Re-dial”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. After the tone, say“Re-dial.”The system dials the lastnumber called from theconnected cell phone.
Once connected, the person calledwill be heard through the audiospeakers.
Receiving a Call
When an incoming call is received,the audio system mutes and a ringtone is heard in the vehicle.
.Pressgto answer the call.
.Pressito ignore a call.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 225
Call Waiting
Call waiting must be supported onthe cell phone and enabled by thewireless service carrier.
.Pressgto answer an incoming
call when another call is active.The original call is placedon hold.
.Pressgagain to return to the
original call.
.To i g n o r e t h e i n c o m i n g c a l l , n oaction is required.
.Pressito disconnect the
current call and switch to the callon hold.
Three-Way Calling
Three-way calling must besupported on the cell phone andenabled by the wireless servicecarrier.
1. While on a call, pressg.
2. Say“Three-way call.”
3. Use the“Dial”or“Call”command to dial the number ofthe third party to be called.
4. Once the call is connected,
pressgto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred betweenthe Bluetooth system and the cellphone.
The cell phone must be paired andconnected with the Bluetoothsystem before a call can betransferred. The connection processcan take up to two minutes after theignition is turned to ON/RUN.
To Transfer Audio from theBluetooth System to a Cell Phone
During a call with the audio in thevehicle:
1. Pressg.
2. Say“Transfer Call.”
To Transfer Audio to the BluetoothSystem from a Cell Phone
During a call with the audio on the
cell phone, pressg.Theaudio
transfers to the vehicle. If the audiodoes not transfer to the vehicle, usethe audio transfer feature on the cellphone. See your cell phonemanufacturer's user guide for moreinformation.
Voice Pass-Thru
Voice pass-thru allows access to thevoice recognition commands on thecell phone. See your cell phonemanufacturer's user guide to see ifthe cell phone supports this feature.
To a c c e s s c o n t a c t s s t o r e d i n t h e c e l lphone:
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Vo i c e .”The systemresponds“OK, accessing.”

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
226 Infotainment System
The cell phone's normal promptmessages will go through their cycleaccording to the phone's operatinginstructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can sendnumbers and the numbers stored asname tags during a call. You canuse this feature when calling amenu-driven phone system.Account numbers can also bestored for use.
Sending a Number or Name TagDuring a Call
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Dial.”
3. Say the number or name tagto send.
Clearing the System
Unless information is deleted out ofthe in-vehicle Bluetooth system, itwill be retained indefinitely. Thisincludes all phone pairing
information. For information on howto delete this information, see“Deleting a Paired Phone.”
Bluetooth (Infotainment
Controls - Base Radio
with Touchscreen)
To u s e i n f o t a i n m e n t c o n t r o l s t oaccess the menu system, seeOverview (Base Radio withTo u c h s c r e e n )0183orOverview(Base Radio)0184.
Pairing
ABluetooth-enabledcellphonemust be paired to the Bluetoothsystem and then connected to thevehicle before it can be used. Seeyour cell phone manufacturer's userguide for Bluetooth functions beforepairing the cell phone. If a Bluetoothphone is not connected, calls will bemade using OnStar Hands-FreeCalling, if available. SeeOnStarOverview0486.
Pairing Information
.ABluetoothphonewithMP3capability cannot be paired tothe vehicle as a phone and anMP3 player at the same time.
.Up to 10 cell phones can bepaired to the Bluetooth system.
.The pairing process is disabledwhen the vehicle is moving.
.Pairing only needs to becompleted once, unless thepairing information on the cellphone changes or the cell phoneis deleted from the system.
.Only one paired cell phone canbe connected to the Bluetoothsystem at a time.
.If multiple paired cell phones arewithin range of the system, thesystem connects to the firstavailable paired cell phone in theorder that they were first pairedto the system.
When the Bluetooth device andinfotainment system aresuccessfully paired, the phone bookis downloaded automatically. This isdependent on the type of the phone

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 227
paired. If the automatic downloaddoes not occur, proceed with thephone book download on thephone.
Pairing a Phone - SSP and NoPaired Device
When there is no paired device onthe infotainment system and SimpleSecure Pairing (SSP) is supported:
1. Press{.
2. Touch PHONE, press#on the
faceplate, or pressgon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device topair on the searched listscreen.
5. Touch Yes on the pop-upscreen of the Bluetooth deviceand infotainment system.
6. When the Bluetooth device andinfotainment system aresuccessfully paired, the phonescreen is displayed on theinfotainment system.
Pairing a Phone - SSP and PairedDevice
When a paired device is on theinfotainment system and SSP issupported:
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. Touch the desired device topair. When the Bluetoothdevice and infotainment system
are successfully paired,Z/5
is displayed on the pair devicescreen. If no desired device isavailable go to Step 5.
5. Touch Search Device to searchfor the desired device.
6. Touch the desired device topair on the searched listscreen.
7. Touch Yes on the pop-upscreen of the Bluetooth deviceand infotainment system.
.The connected phone is
highlighted by5.
.Z/5indicates the hands-free
and phone music functions areenabled.
.5indicates only the hands-free
function is enabled.
.Zindicates only Bluetooth
music is enabled.
Pairing a Phone - No SSP and NoPaired Device
When there is no paired device onthe infotainment system and SSP isnot supported:
1. Press{.
2. Touch PHONE, press#on the
faceplate, or pressgon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device topair on the searched listscreen.
5. Input the PersonalIdentification Number (PIN)code (default: 1234) to theBluetooth device. When theBluetooth device and