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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 221
.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported onthe Bluetooth phone and enabled bythe wireless service carrier to work.
Accepting a Call Waiting Call
To a c c e p t a c a l l w a i t i n g c a l l , d o o n eof the following:
.Press the button just below theSWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To d e c l i n e a c a l l w a i t i n g c a l l , d o o n eof the following:
.Press the button just below theIGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To e n d a c a l l , d o o n e o f t h efollowing:
.Press the button just below theEND screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system cansend numbers during a call. This isused when calling a menu-drivenphone system.
1. When a call is active, press thebutton just below the KEYPADscreen button.
2. Turn the MENU knob tohighlight the first digit andpress to select.
If not initially in the phoneapplication, from the Home Page,turn the MENU knob, then press toselect the PHONE screen button.From the PHONE main menu, turnthe MENU knob to highlight ActiveCall and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To u s e v o i c e r e c o g n i t i o n , p r e s sg
on the steering wheel. Use thecommands below for the variousvoice features. For additionalinformation, say“Help”while youare in a voice recognition menu.
Pairing
Pairing a Phone
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Pair.”The systemresponds with instructions andafour-digitPersonalIdentification Number (PIN).The PIN is used in Step 5.
4. Start the pairing process on thecell phone that you want topair. For help with this process,see your cell phonemanufacturer's user guide.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
222 Infotainment System
5. Locate the device named“Yo u rVehicle”in the list on the cellphone. Follow the instructionson the cell phone to enter thePIN provided in Step 3. Thesystem may respond with a sixdigit code to be confirmed onthe cell phone (instead ofentering a four digit code),check that the same digits areshown on the cell phone andsay "Yes" to confirm. SelectConfirm on the cell phone aswell. After the PIN issuccessfully entered, thesystem prompts you to provideanameforthepairedcellphone. This name will be usedto indicate which phones arepaired and connected to thevehicle. The system respondswith“ has beensuccessfully paired”after thepairing process is complete.
6. Repeat Steps 1✓5topairadditional phones.
Listing All Paired and ConnectedPhones
The system can list all cell phonespaired to it. If a paired cell phone isalso connected to the vehicle, thesystem responds with“is connected”after that phone name.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“List.”
Deleting a Paired Phone
If the phone name to delete isunknown, see“Listing All Pairedand Connected Phones.”
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Delete.”The system asksfor which phone to delete.
4. Say the name of the phone todelete.
Connecting to a Different Phone
To c o n n e c t t o a d i f f e r e n t c e l l p h o n e ,the Bluetooth system looks for thenext available cell phone in theorder in which all available cellphones were paired. This may needto be repeated depending on howmany cell phones have beenconnected.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Change phone.”
.If another cell phone isfound, the response will be“ is nowconnected.”
This can be repeated toconnect any of the up tofive paired phones.
.If another cell phone is notfound, the original phoneremains connected.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 225
Call Waiting
Call waiting must be supported onthe cell phone and enabled by thewireless service carrier.
.Pressgto answer an incoming
call when another call is active.The original call is placedon hold.
.Pressgagain to return to the
original call.
.To i g n o r e t h e i n c o m i n g c a l l , n oaction is required.
.Pressito disconnect the
current call and switch to the callon hold.
Three-Way Calling
Three-way calling must besupported on the cell phone andenabled by the wireless servicecarrier.
1. While on a call, pressg.
2. Say“Three-way call.”
3. Use the“Dial”or“Call”command to dial the number ofthe third party to be called.
4. Once the call is connected,
pressgto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred betweenthe Bluetooth system and the cellphone.
The cell phone must be paired andconnected with the Bluetoothsystem before a call can betransferred. The connection processcan take up to two minutes after theignition is turned to ON/RUN.
To Transfer Audio from theBluetooth System to a Cell Phone
During a call with the audio in thevehicle:
1. Pressg.
2. Say“Transfer Call.”
To Transfer Audio to the BluetoothSystem from a Cell Phone
During a call with the audio on the
cell phone, pressg.Theaudio
transfers to the vehicle. If the audiodoes not transfer to the vehicle, usethe audio transfer feature on the cellphone. See your cell phonemanufacturer's user guide for moreinformation.
Voice Pass-Thru
Voice pass-thru allows access to thevoice recognition commands on thecell phone. See your cell phonemanufacturer's user guide to see ifthe cell phone supports this feature.
To a c c e s s c o n t a c t s s t o r e d i n t h e c e l lphone:
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Vo i c e .”The systemresponds“OK, accessing.”

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
226 Infotainment System
The cell phone's normal promptmessages will go through their cycleaccording to the phone's operatinginstructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can sendnumbers and the numbers stored asname tags during a call. You canuse this feature when calling amenu-driven phone system.Account numbers can also bestored for use.
Sending a Number or Name TagDuring a Call
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Dial.”
3. Say the number or name tagto send.
Clearing the System
Unless information is deleted out ofthe in-vehicle Bluetooth system, itwill be retained indefinitely. Thisincludes all phone pairing
information. For information on howto delete this information, see“Deleting a Paired Phone.”
Bluetooth (Infotainment
Controls - Base Radio
with Touchscreen)
To u s e i n f o t a i n m e n t c o n t r o l s t oaccess the menu system, seeOverview (Base Radio withTo u c h s c r e e n )0183orOverview(Base Radio)0184.
Pairing
ABluetooth-enabledcellphonemust be paired to the Bluetoothsystem and then connected to thevehicle before it can be used. Seeyour cell phone manufacturer's userguide for Bluetooth functions beforepairing the cell phone. If a Bluetoothphone is not connected, calls will bemade using OnStar Hands-FreeCalling, if available. SeeOnStarOverview0486.
Pairing Information
.ABluetoothphonewithMP3capability cannot be paired tothe vehicle as a phone and anMP3 player at the same time.
.Up to 10 cell phones can bepaired to the Bluetooth system.
.The pairing process is disabledwhen the vehicle is moving.
.Pairing only needs to becompleted once, unless thepairing information on the cellphone changes or the cell phoneis deleted from the system.
.Only one paired cell phone canbe connected to the Bluetoothsystem at a time.
.If multiple paired cell phones arewithin range of the system, thesystem connects to the firstavailable paired cell phone in theorder that they were first pairedto the system.
When the Bluetooth device andinfotainment system aresuccessfully paired, the phone bookis downloaded automatically. This isdependent on the type of the phone

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 227
paired. If the automatic downloaddoes not occur, proceed with thephone book download on thephone.
Pairing a Phone - SSP and NoPaired Device
When there is no paired device onthe infotainment system and SimpleSecure Pairing (SSP) is supported:
1. Press{.
2. Touch PHONE, press#on the
faceplate, or pressgon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device topair on the searched listscreen.
5. Touch Yes on the pop-upscreen of the Bluetooth deviceand infotainment system.
6. When the Bluetooth device andinfotainment system aresuccessfully paired, the phonescreen is displayed on theinfotainment system.
Pairing a Phone - SSP and PairedDevice
When a paired device is on theinfotainment system and SSP issupported:
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. Touch the desired device topair. When the Bluetoothdevice and infotainment system
are successfully paired,Z/5
is displayed on the pair devicescreen. If no desired device isavailable go to Step 5.
5. Touch Search Device to searchfor the desired device.
6. Touch the desired device topair on the searched listscreen.
7. Touch Yes on the pop-upscreen of the Bluetooth deviceand infotainment system.
.The connected phone is
highlighted by5.
.Z/5indicates the hands-free
and phone music functions areenabled.
.5indicates only the hands-free
function is enabled.
.Zindicates only Bluetooth
music is enabled.
Pairing a Phone - No SSP and NoPaired Device
When there is no paired device onthe infotainment system and SSP isnot supported:
1. Press{.
2. Touch PHONE, press#on the
faceplate, or pressgon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device topair on the searched listscreen.
5. Input the PersonalIdentification Number (PIN)code (default: 1234) to theBluetooth device. When theBluetooth device and

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
228 Infotainment System
infotainment system aresuccessfully paired, thePHONE screen is displayed onthe infotainment system.
When the connection fails, a failuremessage is displayed on theinfotainment system.
If a Bluetooth device was previouslyconnected, the infotainment systemexecutes the auto connection.However, if the Bluetooth setting onthe Bluetooth device is turned off, afailure message is displayed on theinfotainment system.
Pairing a Phone - No SSP andPaired Device
When a paired device is on theinfotainment system and SSP is notsupported:
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. Touch the desired device topair. When the Bluetoothdevice and infotainment system
are successfully paired,Z/5
is displayed on the pair devicescreen. If no desired device isavailable go to Step 5.
5. Touch Search Device to searchfor the desired device.
6. Touch the desired device topair on the searched listscreen.
7. Input the PersonalIdentification Number (PIN)code (default: 1234) to theBluetooth device. When theBluetooth device andinfotainment system are
successfully paired,Z/5is
displayed on the pair devicescreen.
.The connected phone is
highlighted by5.
.Z/5indicates the hands-free
and phone music functions areenabled.
.5indicates only the hands-free
function is enabled.
.Zindicates only Bluetooth
music is enabled.
Connecting a Paired BluetoothDevice
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. Touch the device to beconnected.
Checking the BluetoothConnection
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. The paired device will show.
Disconnecting a Bluetooth Device
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 229
4. Touch the name of the deviceto be disconnected.
5. Touch Disconnect.
Deleting a Bluetooth Device
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. Touch the device to delete.
5. TouchY.
6. Touch Delete.
Bluetooth Music
Before playing Bluetooth music,read the following information.
.AcellphoneorBluetoothdevicethat supports Advanced AudioDistribution Profile (A2DP)versions over 1.2 must beregistered and connected to theproduct.
.From the cell phone or Bluetoothdevice, find the Bluetooth devicetype to set/connect the item as astereo headset.
.ewill appear on the screen if
the stereo headset issuccessfully connected.
.The sound played by theBluetooth device is deliveredthrough the infotainment system.
.Bluetooth music can be playedonly when a Bluetooth devicehas been connected. To playBluetooth music, connect theBluetooth phone to theinfotainment system.
.If the Bluetooth device isdisconnected while playingphone music, the music isdiscontinued. The audiostreaming function may not besupported in some Bluetoothphones. Only one function canbe used at a time between theBluetooth hands-free or Phonemusic function. For example,if you convert to Bluetoothhands-free while playing Phonemusic, the music isdiscontinued. Playing music fromthe car is not possible whenthere are no music files stored inthe cell phone.
Playing Bluetooth Music
1. Press{.
2. Touch AUDIO.
3. Touch Source.
4. Touch Bluetooth.
Pause
To u c hjto pause.
To u c hrto resume.
Playing the Next Song
To u c hl.
Playing the Previous Song
To u c hgwithin two seconds of
playback time to play theprevious song.
Returning to the Beginning of theCurrent Song
To u c hgafter two seconds of
playback time.
Search
To u c h a n d h o l dgorlto rewind
or fast forward.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
230 Infotainment System
Playing Music Randomly
To u c hZduring playback. Touch
again to return to normal play.
This function may not be supporteddepending on the bluetooth device.
Do not change the track too quicklywhen playing Bluetooth music.
Conditions that may occur whenplaying Bluetooth music:
.It takes time to transmit datafrom the bluetooth device to theinfotainment system.
.If the cell phone or Bluetoothdevice is not in the waitingscreen mode, it may notautomatically play.
.The infotainment systemtransmits the order to play fromthe bluetooth device in theBluetooth music play mode.If this is done in a differentmode, then the device transmitsthe order to stop. Depending onthe bluetooth device options, thisorder to play/stop may take timeto activate.
.If the Bluetooth music playbackis not functioning, then check tosee if the bluetooth device is inthe waiting screen mode.
.Sounds may be cut off duringthe Bluetooth music playback.
.The infotainment system outputsthe audio from the cell phone orBluetooth device as it istransmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto™and/orApple CarPlay™capability may beavailable through a compatiblesmartphone. If available, aPROJECTION icon will appear asAndroid Auto or Car Play on theHome Page of the infotainmentdisplay.
To u s e A n d r o i d A u t o a n d / o r A p p l eCarPlay:
1. Download the Android Autoapp to your phone from theGoogle™Play store. There is
no app required for AppleCarPlay. Use the latestavailable operation system.
2. Connect your Android phone orApple iPhone by using thecompatible phone USB cableand plugging into a USB dataport. For best performance, usethe device’sfactory-providedUSB cable. Aftermarket orthird-party cables maynot work.
The PROJECTION icon on theHome Page will change to AndroidAuto or Apple CarPlay dependingon the phone. Android Auto and/orApple CarPlay may automaticallylaunch upon USB connection. If not,touch the ANDROID AUTO and/orAPPLE CARPLAY icon on theHome Page to launch.
For further information on howto set up Android Auto and AppleCarPlay in the vehicle, seewww.my.chevrolet.com for the U.S.and www.chevroletowner.ca forCanada only orCustomerAssistance Offices0474.