Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
454 Service and Maintenance
.Visually inspect steering,suspension, and chassiscomponents for damaged, loose,or missing parts or signs ofwear. SeeExterior Care0441.Lubricate the suspension andsteering components at leastevery other oil change.(If equipped with grease fittings)
.Check restraint systemcomponents. SeeSafety SystemCheck072.
.Visually inspect fuel system fordamage or leaks.
.Visually inspect exhaust systemand nearby heat shields forloose or damaged parts.
.Lubricate body components. SeeExterior Care0441.
.Check starter switch. SeeStarterSwitch Check0383.
.Check automatic transmissionshift lock control function. SeeAutomatic Transmission ShiftLock Control FunctionCheck0383.
.Check ignition transmission lock.SeeIgnition Transmission LockCheck0383.
.Check parking brake andautomatic transmission parkmechanism. SeePark Brake andP(Park)MechanismCheck0384.
.Check accelerator pedal fordamage, high effort, or binding.Replace if needed.
.Visually inspect gas strut forsigns of wear, cracks, or otherdamage. Check the hold openability of the strut. See yourdealer if service is required.
.Inspect sunroof track and seal,if equipped. SeeSunroof054.
.Verify spare tire key lockoperation and lubricate asneeded. SeeTireChanging0422.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 481
.Vehicle license plate number.
.Vehicle make, model, andmodel year.
.Vehicle IdentificationNumber (VIN).
.Insurance company and policynumber.
.General description of thedamage to the other vehicle.
Choose a reputable repair facilitythat uses quality replacement parts.See“Collision Parts”earlier in thissection.
If the airbag has inflated, seeWhatWill You See after an AirbagInflates?079.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requiresdamage repairs, GM recommendsthat you take an active role in itsrepair. If you have a pre-determinedrepair facility of choice, take thevehicle there, or have it towed there.
Specify to the facility that anyrequired replacement collision partsbe original equipment parts, eithernew Genuine GM parts or recycledoriginal GM parts. Remember,recycled parts will not be covered bythe GM vehicle warranty.
Insurance pays the bill for the repair,but you must live with the repair.Depending on your policy limits,your insurance company mayinitially value the repair usingaftermarket parts. Discuss this withthe repair professional, and insist onGenuine GM parts. Remember,if the vehicle is leased, you may beobligated to have the vehiclerepaired with Genuine GM parts,even if your insurance coveragedoes not pay the full cost.
If another party's insurancecompany is paying for the repairs,you are not obligated to accept arepair valuation based on thatinsurance company's collision policyrepair limits, as you have nocontractual limits with that company.
In such cases, you can have controlof the repair and parts choices aslong as the cost stays withinreasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosisand repair information on theengines, transmission, axle,suspension, brakes, electrical,steering, body, etc.
Service Bulletins
Service Bulletins give additionaltechnical service informationneeded to knowledgeably serviceGeneral Motors cars and trucks.Each bulletin contains instructionsto assist in the diagnosis andservice of the vehicle.
