2017 CHEVROLET SILVERADO ECU

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
436 Vehicle Care
6.6L
⇣To t h e n e g a t i v e (✓)postonthe auxiliary battery, on thevehicle with the dead battery.
11 . S t a r t t h e v e h i c l e w i t h t h e g o o dbattery and run the engine for awhile.
12. Try to start the vehicle that hadthe dead battery. If it will notstart after a few tries, itprobably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly whenremoving the jumper cables.
After starting the disabled vehicleand removing the jumper cables,allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Use only a flatbed tow truck fortowing a disabled vehicle. Neveruse a sling type lift or damage willoccur. Use ramps to help reduceapproach angles if necessary.Atowedvehicleshouldhaveitsdrive wheels off the ground.
Consult a professional towingservice if the disabled vehicle mustbe towed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
438 Vehicle Care
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N(Neutral)cancausethevehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To d i n g h y t o w :
1. Position the vehicle beingtowed behind the tow vehicle,facing forward and on a levelsurface.
2. Securely attach the vehiclebeing towed to the tow vehicle.
3. Apply the parking brake andstart the engine.
4. Shift the transfer case toN(Neutral). See“Shifting intoN(Neutral)”underFour-WheelDrive0284.Checkthatthevehicle is in N (Neutral) byshifting the transmission toR(Reverse)andthentoD
(Drive). There should be nomovement of the vehicle whileshifting.
5. Turn the engine off.
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage
to the vehicle.
6. Disconnect the negativebattery cable at the battery andsecure the nut and bolt. Coverthe negative battery post with anon-conductive material toprevent any contact with thenegative battery terminal.
7. Shift the transmission toP(Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel tomake sure the steering columnis unlocked.
9. With a foot on the brake pedal,release the parking brake.Keep the ignition key in thetowed vehicle in ACC/ACCESSORY to prevent thesteering column from locking.
Disconnecting the Towed Vehicle
Before disconnecting the towedvehicle:
1. Park on a level surface.
2. Set the parking brake, thenshift the transmission toP(Park),andmovetheignitionkey to OFF.
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition on with theengine off. Shift the transfercase out of N (Neutral) toTw o - W h e e l D r i v e H i g h . S e e“Shifting out of N (Neutral)”underFour-Wheel Drive0284.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
440 Vehicle Care
To d o l l y t o w a f o u r - w h e e l - d r i v evehicle from the front:
1. Attach the dolly to the towvehicle following the dollymanufacturer's instructions.
2. Drive the front wheels onto thedolly.
3. Shift the transmission toP(Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N(Neutral)cancausethevehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping devicedesigned for towing to ensurethat the front wheels are lockedinto the straight position.
6. Secure the vehicle to the dollyfollowing the manufacturer'sinstructions.
7. Shift the transfer case toN(Neutral). See“Shifting intoN(Neutral)”underFour-WheelDrive0284for the properprocedure.
8. Release the parking brake onlyafter the vehicle being towed isfirmly attached to the towvehicle.
9. Turn the ignition to LOCK/OFF.
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles
To d o l l y t o w a t w o - w h e e l - d r i v evehicle from the rear:
1. Drive the rear wheels onto thedolly.
2. Set the parking brake. SeeParking Brake0293.
3. Put the transmission inP(Park).
4. Secure the vehicle to the dollyfollowing the manufacturer'sinstructions.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 441
5. Use a clamping devicedesigned for towing to ensurethat the front wheels are lockedinto the straight position.
6. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N(Neutral)cancausethevehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To d o l l y t o w a f o u r - w h e e l - d r i v evehicle from the rear:
1. Drive the rear wheels onto thedolly.
2. Set the parking brake. SeeParking Brake0293.
3. Put the transmission inP(Park).
4. Secure the vehicle to the dollyfollowing the manufacturer'sinstructions.
5. Use a clamping devicedesigned for towing to ensurethat the front wheels are lockedinto the straight position.
6. Shift the transfer case toN(Neutral). See“Shifting intoN(Neutral)”underFour-WheelDrive0284for the properprocedure.
7. Turn the ignition to LOCK/OFF.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.Use a de-icing agent only whenabsolutely necessary, and have thelocks greased after using. SeeRecommended Fluids andLubricants0462.
Washing the Vehicle
To p r e s e r v e t h e v e h i c l e ' s f i n i s h ,wash it often and out of directsunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
450 Vehicle Care
.Do not use a floor mat if thevehicle is not equipped with afloor mat retainer on the driverside floor.
.Use the floor mat with thecorrect side up. Do not turnit over.
.Do not place anything on top ofthe driver side floor mat.
.Use only a single floor mat onthe driver side.
.Do not place one floor mat ontop of another.
Removing and Replacing the
Floor Mats
Pull up on the rear of the driver sidefloor mat to unlock each retainerand remove.
Reinstall by lining up the floor matretainer openings over the carpetretainers and snapping into position.
Make sure the floor mat is properlysecured in place.
Verify the floor mat does notinterfere with the pedals.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 477
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your tripwas started to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has been

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
486 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 486
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 487Security . . . . . . . . . . . . . . . . . . . . . . 487Navigation . . . . . . . . . . . . . . . . . . . . 488Connections . . . . . . . . . . . . . . . . . . 488Diagnostics . . . . . . . . . . . . . . . . . . . 490
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 491
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with acomprehensive, in-vehicle systemthat can connect to an OnStarAdvisor for Emergency, Security,Navigation, Connections, andDiagnostics Services. OnStarservices may require a paidsubscription and data plan. OnStarrequires the vehicle battery andelectrical system, cellular service,and GPS satellite signals to beavailable and operating. OnStar actsas a link to existing emergencyservice providers. OnStar maycollect information about you andyour vehicle, including locationinformation. See OnStar User
Te r m s , P r i v a c y S t a t e m e n t , a n dSoftware Terms for more detailsincluding system limitations atwww.onstar.com (U.S.) orwww.onstar.ca (Canada).
The OnStar system status light isnext to the OnStar buttons. If thestatus light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is active. PressQ
twice to speak with an OnStarAdvisor.
PressQor call 1-888-4ONSTAR
(1-888-466-7827) to speak to anAdvisor.
Press=to:
.Make a call, end a call,or answer an incoming call.
.Give OnStar Hands-Free Callingvoice commands.
.Give OnStar Turn-by-TurnNavigation voice commands.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
OnStar 487
.Obtain and customize the Wi-Fi®
hotspot name or SSID andpassword, if equipped.
PressQto connect to an
Advisor to:
.Verify account information orupdate contact information.
.Get driving directions.
.Receive a Diagnostic check ofthe vehicle's key operatingsystems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings,if equipped.
Press>to get a priority connection
to an OnStar Advisor available24/7 to:
.Get help for an emergency.
.Be a Good Samaritan orrespond to an AMBER Alert.
.Get assistance in severeweather or other crisis situationsand find evacuation routes.
OnStar Services
Emergency
Emergency Services require anactive, OnStar service plan(excludes Basic Plan). WithAutomatic Crash Response, built-insensors can automatically alert aspecially trained OnStar Advisorwho is immediately connected in tothe vehicle to help.
Press>for a priority connection to
an OnStar Advisor who can contactemergency service providers, directthem to your exact location, andrelay important information.
With OnStar Crisis Assist, speciallytrained Advisors are available24 hours a day, 7 days a week, toprovide a central point of contact,assistance, and information during acrisis.
With Roadside Assistance, Advisorscan locate a nearby service providerto help with a flat tire, a batteryjump, or an empty gas tank.
Security
If equipped, OnStar provides theseservices:
.With Stolen Vehicle Assistance,OnStar Advisors can use GPS topinpoint the vehicle and helpauthorities quickly recover it.
.With Remote Ignition Block™,if equipped, OnStar can blockthe engine from being restarted.
.With Stolen Vehicle Slowdown®,if equipped, OnStar can workwith law enforcement togradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are lockedand the vehicle alarm sounds, anotification by text, e-mail, or phonecall will be sent. If the vehicle isstolen, an OnStar Advisor can workwith authorities to recover thevehicle.