
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
332 Service and Maintenance
(5)Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(6) Replace brake fluid every five
years. See Brake Fluid 0268.Special Application
Services
.
Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior
Care 0316.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services —their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Technical Data 339
Vehicle Data
Capacities and Specifications
ApplicationCapacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under thehood. See your dealer for more information.
Engine Cooling System 2.5L L4 Engine 7.4 L 7.8 qt
3.6L V6 Engine 9.4 L 9.9 qt
Engine Oil with Filter
2.5L L4 Engine 4.7 L 5.0 qt
3.6L V6 Engine 5.7 L 6.0 qt
Fuel Tank
2.5L L4 Engine 70.0 L 18.5 gal
3.6L V6 Engine 70.0 L 18.5 gal
Wheel Nut Torque 150 Y110 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Customer Information 347
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Customer Information 349
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
354 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
362 OnStar
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0352.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
368 Index
Card ReaderSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Cargo Management System . . . . . . . . . 102
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . 303
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .110
Charging System Light . . . . . . . . . 120
Check Ignition Transmission Lock . . . 271
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 120
Child Restraints Infants and Young Children . . . . . 83
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 88
Older Children . . . . . . . . . . . . . . . . . . 81
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 85
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 316
Interior Care . . . . . . . . . . . . . . . . . . 321
Climate Control Systems . . . . . . . 182
Air Conditioning . . . . . . . . . . . . . . 182
Dual Automatic . . . . . . . . . . . . . . . 185
Heating . . . . . . . . . . . . . . . . . . . . . . . 182 Clock . . . . . . . . . . . . . . . . . . . . . . 108, 109
Cluster, Instrument . . . . . . . . . . . . . 113
Collision Damage Repair . . . . . . . 349
Compact Spare Tire . . . . . . . . . . . . 310
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . 108
Messages . . . . . . . . . . . . . . . . . . . . 131
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 358
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 218
Control of a Vehicle . . . . . . . . . . . . . 193
Convenience Net . . . . . . . . . . . . . . . 103
Convex Mirrors . . . . . . . . . . . . . . . . . . 46
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 262
Engine Temperature Gauge . . .117
Cooling System . . . . . . . . . . . . . . . . . 261 Engine Messages . . . . . . . . . . . . 132
Courtesy Lamps . . . . . . . . . . . . . . . . 152
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 348
Cruise Control . . . . . . . . . . . . . . . . . . 219
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Messages . . . . . . . . . . . . . . . . . . . . 131
Cruise Control, Adaptive . . . . . . . . 221 Cupholders . . . . . . . . . . . . . . . . . . . . . 101
Customer Assistance . . . . . . . . . . . 345
Offices . . . . . . . . . . . . . . . . . . . . . . . . 344
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 345
Customer Information Service Publications
Ordering Information . . . . . . . . 351
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 342
D
Damage Repair, Collision . . . . . . . 349
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 355
OnStar . . . . . . . . . . . . . . . . . . . . . . . 355
Data Recorders, Event . . . . . . . . . 354
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 150
Defensive Driving . . . . . . . . . . . . . . . 193
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 360
Distracted Driving . . . . . . . . . . . . . . . 192
Dome Lamps . . . . . . . . . . . . . . . . . . . 153
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 127
Ajar Messages . . . . . . . . . . . . . . . 132

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
370 Index
Flat Tire (cont'd)Changing . . . . . . . . . . . . . . . . . . . . . 305
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 324
Fluid Automatic Transmission . . . . . . 259
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 268
Washer . . . . . . . . . . . . . . . . . . . . . . . 266
Folding Mirrors . . . . . . . . . . . . . . . . . . 46
Forward Automatic Braking . . . . . 234
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 231
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 352
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 55
Heated and Ventilated . . . . . . . . . . 60
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Additives . . . . . . . . . . . . . . . . . . . . . 239
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 242
Filling the Tank . . . . . . . . . . . . . . . 240
Foreign Countries . . . . . . . . . . . . 239
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .117
Low Fuel Warning Light . . . . . . . 126
Requirements, California . . . . . 239 Fuel (cont'd)
System Messages . . . . . . . . . . . . 134
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 281
G
Garage Door Opener . . . . . . . . . . . 146Programming . . . . . . . . . . . . . . . . . 146
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .117
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Odometer . . . . . . . . . . . . . . . . . . . . . .116
Speedometer . . . . . . . . . . . . . . . . . .116
Tachometer . . . . . . . . . . . . . . . . . . . .116
Trip Odometer . . . . . . . . . . . . . . . . .116
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .112
General Information Service and Maintenance . . . . . 325
Towing . . . . . . . . . . . . . . . . . . . . . . . . 243
Vehicle Care . . . . . . . . . . . . . . . . . . 250
Glove Box . . . . . . . . . . . . . . . . . . . . . . 101
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 346
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 273
Hazard Warning Flashers . . . . . . . 151
Head Restraints . . . . . . . . . . . . . . . . . 53
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 272
Automatic . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . 273
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . 150
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 273
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 273
High-Beam On Light . . . . . . . . . . 127
High/Low Beam Changer . . . . . 150
Lamps On Reminder . . . . . . . . . 127
Heated Steering Wheel . . . . . . . . . . . . . . . 106
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 47
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 208
Heating and Air Conditioning . . . 182