
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 29
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
If the vehicle is equipped with a
keyed ignition, the ignition key, key
rings, and RKE transmitter,
if equipped, are designed to work
together. As a system, it reduces
the risk of unintentionally moving
the key out of the RUN position.
If replacements or additions are
required, see your dealer. Limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all locks
if the vehicle is a Key Access
vehicle. If the vehicle has the
keyless ignition, the key can be
used for the locks. 

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
30 Keys, Doors, and Windows
RKE With Remote Start Shown,Without Similar
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
If the vehicle has an ignition and it
becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a new key is
needed. With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See
OnStar
Overview 0356.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0352.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.
With Remote Start Shown
Q:Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0139. 

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 31
If Unlocked Door Anti-Lockout is
enabled through vehicle
personalization and the driver door
is open when
Qis pressed, all
doors lock and the driver door will
immediately unlock. See Vehicle
Personalization 0139.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the alarm
system. See Vehicle Alarm
System 043.
K:Press to unlock the driver door
or all doors. See Vehicle
Personalization 0139.
The turn signal indicators may flash
to indicate unlocking. See Vehicle
Personalization 0139.
Pressing
Kwill disarm the alarm
system. See Vehicle Alarm
System 043.
Y:Press and hold to release the
trunk.
7: Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for about
30 seconds until
7is pressed again
or the vehicle is started.
/: If equipped, pressQand
release and then immediately press
and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 036.
If equipped with a keyed ignition,
the RKE transmitter buttons will not
operate when the key is in the
ignition.
Keyless Access Operation
Some vehicles have the Keyless
Access system that lets you lock
and unlock the doors and access
the trunk without removing the RKE
transmitter from your pocket, purse,
briefcase, etc. The RKE transmitter
must be within 1 m (3 ft) of the door
being unlocked. If the vehicle has
this feature, there will be a button on
the outside door handles. Keyless Access can be
programmed to unlock all doors on
the first unlock/lock button press
from the driver door. See
Vehicle
Personalization 0139.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the driver door handle, pressing
the lock/unlock button on the driver
door handle will unlock the driver
door. If the lock/unlock button is
pressed again within five seconds,
all passenger doors will unlock. Pull
the door handle to unlatch the door. 

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
32 Keys, Doors, and Windows
Driver Side Shown, PassengerSimilar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on that door
handle will unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
If equipped with Keyless Access,
the vehicle will lock several seconds
after all doors are closed if the
vehicle is off and at least one
transmitter has been removed or
none remain in the vehicle.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
Temporarily Disable Passive
Locking Feature
Temporarily disable the locking
feature by pressing and holding
K
on the door for several seconds with
a door open. Passive locking will
then remain disabled until
Qis
pressed, or until the vehicle is
turned on.
To customize whether the doors
automatically lock when you exit the
vehicle, see Vehicle
Personalization 0139.
Remote Left In Vehicle Alert
When the vehicle is turned off and a
remote is left in the vehicle, the horn
will chirp three times after all doors
are closed. To turn on or off see
Vehicle Personalization 0139. 

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 33
Keyless Trunk Opening
Press the touch pad on the trunk lid
to open the trunk if the RKE
transmitter is within 1 m (3 ft) of the
trunk.
Programming Keys or
Transmitters to the Vehicle
Only keys or RKE transmitters
programmed to the vehicle will work.
If a key or transmitter is lost or
stolen, a replacement can be
purchased and programmed through
your dealer. The vehicle can be
reprogrammed so that lost or stolen
keys or transmitters no longer work.
Any remaining keys or transmitters
will need to be reprogrammed. Each
vehicle can have up to eight keys or
transmitters matched to it.
Programming with Two
Recognized Keys (Key
Vehicles Only)
To program a new key:1. Insert the original, already programmed key in the ignition
and turn the key to ON/RUN. 2. Turn to LOCK/OFF, and
remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn to ON/RUN.
4. Turn to LOCK/OFF, and remove the key.
5. Insert the new key to be programmed and turn to ON/
RUN within five seconds.
The security light will turn off
once the key has been
programmed.
6. Repeat Steps 1–3 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made.
Programming without a
Recognized Key (Key
Vehicles Only)
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer. If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into the ignition.
2. Turn to ON/RUN. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn to LOCK/OFF.
5. Repeat Steps 2–4 two more times. After the third time, turn
to ON/RUN; the key is learned
and all previously known keys
will no longer work with the
vehicle.
Remaining keys can be learned by
following the procedure in
“Programming with a Recognized
Key (Key Vehicles Only).” 

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
34 Keys, Doors, and Windows
Programming with Recognized
Transmitters (Keyless Access
Vehicles Only)
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters. To program, the vehicle
must be off and at least one
currently recognized transmitter and
all new transmitters, must be
with you.1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap. See Door Locks 038.
Then insert the vehicle key into
the key lock cylinder on the
driver door handle and turn the
key, counterclockwise, to the
unlock position five times within
10 seconds.
The Driver Information Center
(DIC) displays READY FOR
REMOTE #2, 3, 4 or 5.
3. Place the new transmitter into the transmitter pocket. The
transmitter pocket is inside the
center console storage area.
4. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
5. Remove the transmitter from the transmitter pocket and
press
K.
To program additional
transmitters, repeat Steps 3–5. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
Programming without a
Recognized Transmitter (Keyless
Access Vehicles Only)
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters you wish to program
must be with you. 1. Remove the key lock cylinder cap. See Door Locks 038.
Then insert the vehicle key into
the key lock cylinder on the
driver door handle and turn the
key, counterclockwise, to the
unlock position five times within
10 seconds. 

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 35
The Driver Information Center
(DIC) displays REMOTE
LEARN PENDING,
PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC displays will again
show REMOTE LEARN
PENDING, PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time, all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.
4. Place the new transmitter into the transmitter pocket. The
transmitter pocket is inside the
center console storage area. 5. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
6. Remove the transmitter from the transmitter pocket and
press
K.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
Starting the Vehicle with a Low
Transmitter Battery or Wireless
Interference
If the transmitter battery is weak or
there is wireless interference, the
DIC may display NO REMOTE
DETECTED or PLACE
TRANSMITTER IN POCKET TO
START when you try to start the
vehicle. The REPLACE BATTERY
IN REMOTE KEY message may
also be displayed at this time. To start the vehicle:
1. Open the center console and
place the transmitter in the
transmitter pocket with the
buttons facing the front of the
vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and press ENGINE
START/STOP. See Starting the
Engine 0206.
Replace the transmitter battery
as soon as possible. 

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
36 Keys, Doors, and Windows
Battery Replacement
Replace the battery if the DIC
indicates that battery replacement is
necessary. SeeKey and Lock
Messages 0134.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
The battery is not rechargeable. To
replace the battery: 1. Press the button on the transmitter to extend the key
blade.
2. Remove the battery cover byprying it with a finger.
3. Remove the battery by pushing on the battery and sliding it
toward the key blade.
4. Insert the new battery, positive side facing up. Push the
battery down until it is held in
place. Replace with a CR2032
or equivalent battery.
5. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
If equipped, this feature allows the
engine to be started from outside
the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear defog indicator
light does not come on during a
remote start.
If the vehicle has heated and/or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats 060.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.