2017 CHEVROLET IMPALA lock

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
354 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
OnStar 357
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
OnStar 359
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device: .
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
362 OnStar
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0352.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
OnStar 363
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0247. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
366 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 251
Accessory Power . . . . . . . . . . . . . . . 209
Adaptive Cruise Control . . . . . . . . 221
Add-On Electrical Equipment . . . 247
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 361
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 332
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 56
Agreements Trademarks and License . . . . . 180
Air Cleaner/Filter, Engine . . . . . . . 260
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 190
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 189
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 75
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 73
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 74 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
Where Are the Airbags? . . . . . . . . 71
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .119
Readiness Light . . . . . . . . . . . . . . .119
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 69
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
Alert Lane Change . . . . . . . . . . . . . . . . . 235
Side Blind Zone (SBZA) . . . . . . 235
All-Season Tires . . . . . . . . . . . . . . . . 284
AM-FM Radio . . . . . . . . . . . . . . . . . . . 162
Antenna
Backglass . . . . . . . . . . . . . . . . . . . . 164
Multi-band . . . . . . . . . . . . . . . . . . . . 165
Antilock Brake System (ABS) . . . 215
Warning Light . . . . . . . . . . . . . . . . . 123
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 316
Interior . . . . . . . . . . . . . . . . . . . . . . . . 321

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Index 367
ArmrestRear Seat . . . . . . . . . . . . . . . . . . . . . . 62
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 346
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 231
Assistance Systems for
Parking and Backing . . . . . . . . . . 229
Audio Theft-Deterrent Feature . . . . . . . 157
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 47
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . 234
Headlamp System . . . . . . . . . . . . 151
Transmission . . . . . . . . . . . . . . . . . 212
Transmission Fluid . . . . . . . . . . . 259
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 214
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 270
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 168
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 165B
Backglass Antenna . . . . . . . . . . . . . 164
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 155
Load Management . . . . . . . . . . . . 154
Power Protection . . . . . . . . . . . . . 155
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . 130
Battery - North America . . . . 269, 311
Blade Replacement, Wiper . . . . . 271
Bluetooth
Overview . . . . . . . . . . . 169, 171, 175
Brake
Parking, Electric . . . . . . . . . . . . . . 215
System Warning Light . . . . . . . . 122
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Antilock . . . . . . . . . . . . . . . . . . . . . . . 215
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 217
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 268
System Messages . . . . . . . . . . . . 131
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 193 Automatic Forward . . . . . . . . . . . 234
Break-In, New Vehicle . . . . . . . . . . 202
Bulb Replacement . . . . . . . . . . . . . . 277
Halogen Bulbs . . . . . . . . . . . . . . . . 273
Headlamp Aiming . . . . . . . . . . . . . 272
Headlamps . . . . . . . . . . . . . . . . . . . 273 Bulb Replacement (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 273
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 273
License Plate Lamps . . . . . . . . . 276
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 275
Buying New Tires . . . . . . . . . . . . . . . 299
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 108
California Fuel Requirements . . . . . . . . . . . 239
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 250
California
Proposition
65 Warning . . . . . . . . . . 250, 269, 311
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 339
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . .211
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . 197

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
368 Index
Card ReaderSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Cargo Management System . . . . . . . . . 102
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . 303
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .110
Charging System Light . . . . . . . . . 120
Check Ignition Transmission Lock . . . 271
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 120
Child Restraints Infants and Young Children . . . . . 83
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 88
Older Children . . . . . . . . . . . . . . . . . . 81
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 85
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 316
Interior Care . . . . . . . . . . . . . . . . . . 321
Climate Control Systems . . . . . . . 182
Air Conditioning . . . . . . . . . . . . . . 182
Dual Automatic . . . . . . . . . . . . . . . 185
Heating . . . . . . . . . . . . . . . . . . . . . . . 182 Clock . . . . . . . . . . . . . . . . . . . . . . 108, 109
Cluster, Instrument . . . . . . . . . . . . . 113
Collision Damage Repair . . . . . . . 349
Compact Spare Tire . . . . . . . . . . . . 310
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . 108
Messages . . . . . . . . . . . . . . . . . . . . 131
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 358
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 218
Control of a Vehicle . . . . . . . . . . . . . 193
Convenience Net . . . . . . . . . . . . . . . 103
Convex Mirrors . . . . . . . . . . . . . . . . . . 46
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 262
Engine Temperature Gauge . . .117
Cooling System . . . . . . . . . . . . . . . . . 261 Engine Messages . . . . . . . . . . . . 132
Courtesy Lamps . . . . . . . . . . . . . . . . 152
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 348
Cruise Control . . . . . . . . . . . . . . . . . . 219
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Messages . . . . . . . . . . . . . . . . . . . . 131
Cruise Control, Adaptive . . . . . . . . 221 Cupholders . . . . . . . . . . . . . . . . . . . . . 101
Customer Assistance . . . . . . . . . . . 345
Offices . . . . . . . . . . . . . . . . . . . . . . . . 344
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 345
Customer Information Service Publications
Ordering Information . . . . . . . . 351
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 342
D
Damage Repair, Collision . . . . . . . 349
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 355
OnStar . . . . . . . . . . . . . . . . . . . . . . . 355
Data Recorders, Event . . . . . . . . . 354
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 150
Defensive Driving . . . . . . . . . . . . . . . 193
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 360
Distracted Driving . . . . . . . . . . . . . . . 192
Dome Lamps . . . . . . . . . . . . . . . . . . . 153
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 127
Ajar Messages . . . . . . . . . . . . . . . 132