Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 22
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Instruments and Controls . . . . . . . . . . . . . . . 66
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Infotainment System . . . . . . . . . . . . . . . . . . . . 97
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 114
Driving and Operating . . . . . . . . . . . . . . . . . . 120
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Service and Maintenance . . . . . . . . . . . . . . . 244
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 254
Customer Information . . . . . . . . . . . . . . . . . . 259
Reporting Safety Defects . . . . . . . . . . . . . . . 267
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Connected Services . . . . . . . . . . . . . . . . . . . . . 275
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and EXPRESS are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes subsequent to the printing of this owner’s
manual, including changes in standard or
optional content.
If the vehicle has the Duramax Diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Litho in U.S.A.
Part No. 84785079 B Second Printing©2022 General Motors LLC. All Rights Reserved.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
2 Introduction
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.” Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Introduction 5
1.Air Vents 0118.
2. Driver Information Center (DIC) Buttons (Out of View). See Driver Information
Center (DIC) 082.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 093.
Windshield Wiper/Washer 068.
4. Horn 068.
5. Hazard Warning Flashers 093.
6. Instrument Cluster 072.
7. Shift Lever. See Automatic Transmission
0 137.
Manual Mode 0139 (If Equipped).
8. Climate Control Systems 0114.
9. Infotainment. See Overview098.
10. Power Outlets 070.
11. USB Port (If Equipped). See Auxiliary
Devices 0103.
12. Power Outlet 110/120 Volt Alternating Current. See Power Outlets 070.
13. Rear Heating System 0116 (If Equipped).
Lane Departure Warning (LDW) 0152 (If
Equipped).
Forward Collision Alert (FCA) System
0 149 (If Equipped). 14. Passenger Airbag On-Off Switch (If
Equipped). See Airbag On-Off Switch
0 42.
15. Traction Control/Electronic Stability
Control 0142.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul Mode 0140.
17. Steering Wheel Controls 067 (If
Equipped).
18. Steering Wheel Adjustment 066 (Out of
View), (If Equipped).
19. Parking Brake Release. See Parking Brake
0 141.
20. Cruise Control 0144 (If Equipped).
Fast Idle System 0133 (If Equipped).
21. Parking Brake 0141.
22. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 077.
23. Instrument Panel Illumination Control
094.
Dome Lamp Override. See Dome Lamps
0 94.
24. Exterior Lamp Controls 091.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Keys, Doors, and Windows 7
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, and all
locks.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
If locked out of the vehicle, see
Roadside
Assistance Program 0262.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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8 Keys, Doors, and Windows
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar Overview
0 270.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0267.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
If equipped, the RKE transmitter functions
work up to 60 m (197 ft) away from the
vehicle. Other conditions can affect the performance
of the transmitter. See
Remote Keyless Entry
(RKE) System 08.
With Remote Start, Without Similar
Q:Press once to lock all doors. If enabled
through the Driver Information Center (DIC),
the parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis pressed
again within five seconds. See Vehicle
Personalization 087.
K:Press to unlock the driver door. IfKis
pressed again within five seconds, all
remaining doors unlock. The interior lamps come on and stay on for
20 seconds or until the ignition is turned on.
If enabled through the DIC, the parking
lamps flash twice to indicate unlocking has
occurred. See
Vehicle Personalization 087.
j:Press to unlock only the cargo doors.
/:If equipped, pressQand then press
and hold
/for at least four seconds or
until the turn signal lamps flash to start the
engine from outside the vehicle using the
RKE transmitter. See Remote Vehicle Start
0 10. To turn on or off, see Vehicle
Personalization 087.
L:Press and release to initiate vehicle
locator. The turn signal lamps flash and the
horn sounds three times.
Press and hold
Lfor more than
two seconds to sound the panic alarm. The
turn signal lamps flash and the horn sounds
repeatedly for 30 seconds. The alarm turns
off when the ignition is turned on or
Lis
pressed again. The ignition must be off for
the panic alarm to work.
If equipped with an RKE transmitter and
OnStar, refer to “Theft Alarm Notification" in
OnStar Security 0271.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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10 Keys, Doors, and Windows
To replace the battery:1. Separate the transmitter with a flat, thin object, such as a flat head screwdriver.
.Carefully insert the tool into the
notch located along the parting line
of the transmitter. Do not insert the
tool too far. Stop as soon as
resistance is felt.
.Twist the tool until the transmitter is
separated.
2. Remove the old battery. Do not use a metal object.
3. Insert the new battery, positive side facing down. Replace with a CR2032 or
equivalent battery.
4. Set transmitter button side down on a hard surface and press the other half
straight down to force the halves
together.
Remote Vehicle Start
This vehicle may have a remote start
feature. This feature allows you to start the
engine from outside the vehicle. It may also
start the vehicle's heating or air conditioning
systems. See Climate Control Systems 0114. Laws in some local communities may restrict
the use of remote starters. For example,
some laws may require a person using
remote start to have the vehicle in view
when doing so. Check local regulations for
any requirements on remote starting of
vehicles.
Do not use the remote start feature if the
vehicle is low on fuel. The vehicle may run
out of fuel.
The RKE transmitter range may be less while
the vehicle is running.
Other conditions can affect the performance
of the transmitter. See
Remote Keyless Entry
(RKE) System 08.
/:This button will be on the RKE
transmitter if the vehicle has remote start.
To start the engine using the remote start
feature:
1. Press and release
Qon the transmitter.
2. Immediately press and hold
/until the
turn signal lamps flash. If you cannot see
the lamps, press and hold
/for at least
four seconds. When the engine starts, the parking
lamps will turn on and remain on while
the engine is running. The doors will be
locked.
The engine will continue to run for
10 minutes. After 30 seconds, repeat the
steps if a 10-minute extension is desired.
Remote start can be extended only once.
After entering the vehicle during a remote
start, turn the ignition on to drive the
vehicle.
A maximum of two remote starts or a start
with an extension are allowed between
ignition cycles.
If the remote start procedure is used again
before the first 10-minute time frame has
ended, the first 10 minutes will immediately
expire and the second 10-minute time frame
will start.
After the engine has been remote started
two times or a start with an extension, the
ignition must be turned on and then off
before the remote start procedure can be
used again.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Keys, Doors, and Windows 11
To cancel a remote start do any of the
following:
.Press and hold/until the parking lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
The remote vehicle start feature will not
operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers are on.
.There is an emission control system
malfunction. See Malfunction Indicator
Lamp (Check Engine Light) 077.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.The vehicle is not in park.
.Two remote starts or a start with an
extension have already been provided.
To turn on or off, see Vehicle Personalization
0 87.
Door Locks
{Warning
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. When a door is locked,
the handle will not open it. The
chance of being thrown out of the
vehicle in a crash is increased if the
doors are not locked. So, all
passengers should wear seat belts
properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock the door from the inside, slide the
manual lever on the door down. To unlock
the door, slide the manual lever up.
From the outside, use the key.
If the vehicle is equipped with Keyless Entry,
see Remote Keyless Entry (RKE) System
Operation 08.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
16 Keys, Doors, and Windows
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, and
allowed to complete an event
(approximately one minute), a message will
appear on the Driver Information Center
(DIC) the next time the vehicle is started.
Theft Alarm Notification
To enable e-mail or text notification, see
“Theft Alarm Notification” in OnStarSecurity
0 271.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
2. Press
Qon the RKE transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with the manual door
lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should but the lamps flash, check to see
if the horn works. The horn fuse may be
blown. To replace the fuse, see Fuses and
Circuit Breakers 0198.
Immobilizer
See Radio Frequency Statement 0267.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized Automotive
Security System) theft-deterrent system.
PASS-Key III+ is a passive theft deterrent
system.
The system is automatically armed when
the key is removed from the ignition.
You do not have to manually arm or disarm
the system.
The security light will come on if there is a
problem with arming or disarming the
theft-deterrent system.
If the engine does not start and the security
light comes on, the key may have a
damaged transponder. Turn the ignition off
and try again.
If the engine still does not start, and the
key appears to be undamaged, try another
ignition key. If the engine still does not
start with the other key, the vehicle needs
service. If the vehicle does start, the first
key may be faulty. See your dealer or a
locksmith who can service the PASS-Key III+
to have a new key made.