Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
262 Vehicle Care
6. The jumper cables should be ingood working condition with no
loose or missing insulation.
The vehicles could be
damaged if they are not.
7. Connect the red positive (+) cable to the positive (+)
terminal on the vehicle with the
dead battery. Use a remote
positive (+) terminal if the
vehicle has one.
8. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the
vehicle has one.
9. Connect the black negative (−) cable to the negative (−)
terminal of the good battery.
Use a remote negative (−)
terminal if the vehicle has one. Do not let the other end touch
anything until the next step.
The other end of the negative
(−) cable does not go to the
dead battery. It goes to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal on the vehicle with the
dead battery.
10. Connect the other end of the negative (−) cable away from
the dead battery, but not near
engine parts that move.
11. Start the vehicle with the good battery and run the engine.
12. Press the unlock symbol on the Remote Keyless Entry (RKE)
transmitter to disarm the
security system, if equipped.
13. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it needs
service.Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
Customer Information 297
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow. .
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip
was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
