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272 Vehicle Care
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
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276 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load
Limits 0159.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0189.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer. .
Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0202.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0207.
Once a Month
. Check the tire inflation
pressures. See Tire
Pressure 0240.
. Inspect the tires for wear. See
Tire Inspection 0245.
. Check the windshield washer
fluid level. See Washer
Fluid 0219.
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Customer Information 295
Canada
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0288.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
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Customer Information 297
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow. .
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip
was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
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300 Customer Information
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repaircenter that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original EquipmentManufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0296.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
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Customer Information 301
.Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 065.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there. Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
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318 Index
Compass . . . . . . . . . . . . . . . . . . . . . . . . 98Messages . . . . . . . . . . . . . . . . . . . . .117
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 308
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 175
Control of a Vehicle . . . . . . . . . . . . . 149
Convenience Net . . . . . . . . . . . . . . . . 93
Convex Mirrors . . . . . . . . . . . . . . . . . . 38
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 213
Engine Temperature Gauge . . 103
Cooling System . . . . . . . . . . . . . . . . . 212 Engine Messages . . . . . . . . . . . . .118
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 298
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Engine . . . . . . . . . . . . . . . . . . . . . . . . 207
Cruise Control . . . . . . . . . . . . . . . . . . 177
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Messages . . . . . . . . . . . . . . . . . . . . .117
Cupholders . . . . . . . . . . . . . . . . . . . . . . 91
Customer Assistance . . . . . . . . . . . 295 Offices . . . . . . . . . . . . . . . . . . . . . . . . 294
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 295 Customer Information
Service Publications
Ordering Information . . . . . . . . 301
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 292
D
Damage Repair, Collision . . . . . . . 299
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 305
OnStar . . . . . . . . . . . . . . . . . . . . . . . 305
Data Recorders, Event . . . . . . . . . 304
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 134
Defensive Driving . . . . . . . . . . . . . . . 148
Delayed Locking . . . . . . . . . . . . . . . . . 31
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 310
Distracted Driving . . . . . . . . . . . . . . . 148
Dome Lamps . . . . . . . . . . . . . . . . . . . 136
Door Ajar Messages . . . . . . . . . . . . . . . .117
Delayed Locking . . . . . . . . . . . . . . . . 31
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Locks . . . . . . . . . . . . . . . . . . . . 31
Drive Belt Routing, Engine . . . . . . 291
Drive Systems All-Wheel Drive . . . . . . . . . . 173, 222 Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 113
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 193
Defensive . . . . . . . . . . . . . . . . . . . . . 148
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 148
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 156
If the Vehicle is Stuck . . . . . . . . . 158
Loss of Control . . . . . . . . . . . . . . . 151
Off-Road . . . . . . . . . . . . . . . . . . . . . 151
Off-Road Recovery . . . . . . . . . . . 150
Vehicle Load Limits . . . . . . . . . . . 159
Wet Roads . . . . . . . . . . . . . . . . . . . 155
Winter . . . . . . . . . . . . . . . . . . . . . . . . 157
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 190
ECO Button . . . . . . . . . . . . . . . . . . . . 172
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . . 199
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 228
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 227
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Index 319
Electrical System (cont'd)Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 231
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 307
Engine Air Cleaner/Filter . . . . . . . . . . . . . .211
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 106
Compartment Overview . . . . . . . 204
Coolant . . . . . . . . . . . . . . . . . . . . . . . 213
Coolant Heater . . . . . . . . . . . . . . . 166
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 103
Cooling System . . . . . . . . . . . . . . . 212
Cooling System Messages . . . .118
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 207
Drive Belt Routing . . . . . . . . . . . . 291
Exhaust . . . . . . . . . . . . . . . . . . . . . . 169
Oil Life System . . . . . . . . . . . . . . . 210
Oil Messages . . . . . . . . . . . . . . . . . .118
Oil Pressure Light . . . . . . . . . . . . . 111
Overheating . . . . . . . . . . . . . . . . . . 217
Power Messages . . . . . . . . . . . . . .119
Running While Parked . . . . . . . . 170
Starting . . . . . . . . . . . . . . . . . . . . . . . 165
Entry Lighting . . . . . . . . . . . . . . . . . . . 137
Equipment, Towing . . . . . . . . . . . . . 198 Event Data Recorders . . . . . . . . . . 304
Exit Lighting . . . . . . . . . . . . . . . . . . . . 137
Extender, Safety Belt . . . . . . . . . . . . 59
Exterior Lamp Controls . . . . . . . . . 133
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 138
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . .211
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 133
Flashers, Hazard Warning . . . . . . 135
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 251 Changing . . . . . . . . . . . . . . . . . . . . . 253
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 274
Fluid Automatic Transmission . . . . . . .211
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 220
Power Steering . . . . . . . . . . . . . . . 218
Washer . . . . . . . . . . . . . . . . . . . . . . . 219
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 135 Bulb Replacement . . . . . . . . . . . . 225
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 183 Forward Collision Alert
(FCA) Warning Light . . . . . . . . . . 109
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 302
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 46
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 51
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Additives . . . . . . . . . . . . . . . . . . . . . 190
Economy Driving . . . . . . . . . . . . . . . 23
Economy Light . . . . . . . . . . . . . . . . 111
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 192
Filling the Tank . . . . . . . . . . . . . . . 191
Foreign Countries . . . . . . . . . . . . 190
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 102
Low Fuel Warning Light . . . . . . . .112
Requirements, California . . . . . 189
System Messages . . . . . . . . . . . . .119
Fuel Economy Mode . . . . . . . . . . . . 172
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 228
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 231