2017 CHEVROLET EQUINOX phone
[x] Cancel search: phonePage 308 of 327
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
OnStar 307
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
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Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
312 OnStar
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0302.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Page 319 of 327
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
318 Index
Compass . . . . . . . . . . . . . . . . . . . . . . . . 98Messages . . . . . . . . . . . . . . . . . . . . .117
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 308
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 175
Control of a Vehicle . . . . . . . . . . . . . 149
Convenience Net . . . . . . . . . . . . . . . . 93
Convex Mirrors . . . . . . . . . . . . . . . . . . 38
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 213
Engine Temperature Gauge . . 103
Cooling System . . . . . . . . . . . . . . . . . 212 Engine Messages . . . . . . . . . . . . .118
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 298
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Engine . . . . . . . . . . . . . . . . . . . . . . . . 207
Cruise Control . . . . . . . . . . . . . . . . . . 177
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Messages . . . . . . . . . . . . . . . . . . . . .117
Cupholders . . . . . . . . . . . . . . . . . . . . . . 91
Customer Assistance . . . . . . . . . . . 295 Offices . . . . . . . . . . . . . . . . . . . . . . . . 294
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 295 Customer Information
Service Publications
Ordering Information . . . . . . . . 301
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 292
D
Damage Repair, Collision . . . . . . . 299
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 305
OnStar . . . . . . . . . . . . . . . . . . . . . . . 305
Data Recorders, Event . . . . . . . . . 304
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 134
Defensive Driving . . . . . . . . . . . . . . . 148
Delayed Locking . . . . . . . . . . . . . . . . . 31
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 310
Distracted Driving . . . . . . . . . . . . . . . 148
Dome Lamps . . . . . . . . . . . . . . . . . . . 136
Door Ajar Messages . . . . . . . . . . . . . . . .117
Delayed Locking . . . . . . . . . . . . . . . . 31
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Locks . . . . . . . . . . . . . . . . . . . . 31
Drive Belt Routing, Engine . . . . . . 291
Drive Systems All-Wheel Drive . . . . . . . . . . 173, 222 Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 113
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 193
Defensive . . . . . . . . . . . . . . . . . . . . . 148
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 148
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 156
If the Vehicle is Stuck . . . . . . . . . 158
Loss of Control . . . . . . . . . . . . . . . 151
Off-Road . . . . . . . . . . . . . . . . . . . . . 151
Off-Road Recovery . . . . . . . . . . . 150
Vehicle Load Limits . . . . . . . . . . . 159
Wet Roads . . . . . . . . . . . . . . . . . . . 155
Winter . . . . . . . . . . . . . . . . . . . . . . . . 157
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 190
ECO Button . . . . . . . . . . . . . . . . . . . . 172
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . . 199
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 228
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 227
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Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
324 Index
Securing Child Restraints . . . . 85, 87
SecurityLight . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Messages . . . . . . . . . . . . . . . . . . . . 121
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 307
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 36
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 36
Service Accessories andModifications . . . . . . . . . . . . . . . . 202
Climate Control System . . . . . . . 140
Doing Your Own Work . . . . . . . . 202
Engine Soon Light . . . . . . . . . . . . 106
Maintenance Records . . . . . . . . 287
Maintenance, General Information . . . . . . . . . . . . . . . . . . 275
Parts Identification Label . . . . . 288
Publications Ordering Information . . . . . . . . . . . . . . . . . . 301
Scheduling Appointments . . . . . 298
Vehicle Messages . . . . . . . . . . . . 122
Services Special Application . . . . . . . . . . . 282
Servicing the Airbag . . . . . . . . . . . . . 70
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 222 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 167
Out of Park . . . . . . . . . . . . . . . . . . . 168
Side Blind Zone Alert (SBZA) . . . 185
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 135
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 259
Special Application Services . . . . 282
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 289
Speedometer . . . . . . . . . . . . . . . . . . . 102
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . .110
Start Assist, Hill . . . . . . . . . . . . . . . . . 175
Start Vehicle, Remote . . . . . . . . . . . 28
Starter Switch Check . . . . . . . . . . . 222
Starting the Engine . . . . . . . . . . . . . 165
Steering . . . . . . . . . . . . . . . . . . . . . . . . 149 Fluid, Power . . . . . . . . . . . . . . . . . . 218
Wheel Adjustment . . . . . . . . . . . . . . 96
Wheel Controls . . . . . . . . . . . . . . . . . 96
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 226
Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . . 92
Center Console . . . . . . . . . . . . . . . . . 91
Convenience Net . . . . . . . . . . . . . . . 93 Storage Areas (cont'd)
Glove Box . . . . . . . . . . . . . . . . . . . . . . 91
Roof Rack System . . . . . . . . . . . . . . 93
Storage Compartments . . . . . . . . . . 91
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 158
Summer Tires . . . . . . . . . . . . . . . . . . 234
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 42
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 183
Infotainment . . . . . . . . . . . . . 139, 305
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 93
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 102
Taillamps Bulb Replacement . . . . . . . . . . . . 226
Text Telephone (TTY) Users . . . . 295
Theft-Deterrent Systems . . . . . . . . . 38 Immobilizer . . . . . . . . . . . . . . . . . . . . . 37
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 All-Season . . . . . . . . . . . . . . . . . . . . 233
Buying New Tires . . . . . . . . . . . . . 247
Chains . . . . . . . . . . . . . . . . . . . . . . . . 251
Changing . . . . . . . . . . . . . . . . . . . . . 253
Compact Spare . . . . . . . . . . . . . . . 259