
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Customer Information 381
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. 

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 389
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0379.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. 

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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390 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0262. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that 

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Index 393
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 265
Accessory Power . . . . . . . . . . . . . . . 219
Add-On Electrical Equipment . . . 262
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 388
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 358
Agreements
Trademarks and License . . . . . 188
Air Cleaner/Filter, Engine . . . . . . . 276
Air Conditioning . . . . . . . . . . . . . . . . 193
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 197
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 197
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 85
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 78
Passenger Sensing System . . . . 79
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 77
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 78
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
Where Are the Airbags? . . . . . . . . 75 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 125
Readiness Light . . . . . . . . . . . . . . 125
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 84
System Check . . . . . . . . . . . . . . . . . . 73
Alarm Vehicle Security . . . . . . . . . . . . . . . . 50
Alert
Lane Change . . . . . . . . . . . . . . . . . 245
Side Blind Zone (SBZA) . . . . . . 245
All-Season Tires . . . . . . . . . . . . . . . . 301
AM-FM Radio . . . . . . . . . . . . . . . . . . . 170
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 173
Antilock Brake System (ABS) . . . 233 Warning Light . . . . . . . . . . . . . . . . . 129
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 342
Interior . . . . . . . . . . . . . . . . . . . . . . . . 347
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 185
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 373
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 242 

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396 Index
Drive Belt Routing, Engine . . . . . . 368
Driver Assistance Systems . . . . . 239
Driver InformationCenter (DIC) . . . . . . . . . . . . . 134, 137
Driving Assistance Systems . . . . . . . . . . 242
Defensive . . . . . . . . . . . . . . . . . . . . . 201
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 201
For Better Fuel Economy . . . . . . . 28
Hill and Mountain Roads . . . . . . 204
If the Vehicle is Stuck . . . . . . . . . 206
Loss of Control . . . . . . . . . . . . . . . 203
Off-Road Recovery . . . . . . . . . . . 202
Vehicle Load Limits . . . . . . . . . . . 206
Wet Roads . . . . . . . . . . . . . . . . . . . 203
Winter . . . . . . . . . . . . . . . . . . . . . . . . 205
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 262
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 294
Fuses and Circuit Breakers . . . 294
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 298
Overload . . . . . . . . . . . . . . . . . . . . . 293
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 384 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 276
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 126
Compartment Overview . . . . . . . 267
Coolant . . . . . . . . . . . . . . . . . . . . . . . 278
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 123
Cooling System . . . . . . . . . . . . . . . 277
Cooling System Messages . . . 141
Drive Belt Routing . . . . . . . . . . . . 368
Exhaust . . . . . . . . . . . . . . . . . . . . . . 221
Heater . . . . . . . . . . . . . . . . . . . . . . . . 218
Oil Life System . . . . . . . . . . . . . . . 273
Oil Messages . . . . . . . . . . . . . . . . . 142
Oil Pressure Light . . . . . . . . . . . . 132
Overheating . . . . . . . . . . . . . . . . . . 281
Power Messages . . . . . . . . . . . . . 142
Running While Parked . . . . . . . . 222
Starting . . . . . . . . . . . . . . . . . . . . . . . 214
Engines
Diesel Fuel . . . . . . . . . . . . . . . . . . . 250
Entry Lighting . . . . . . . . . . . . . . . . . . . 164
Event Data Recorders . . . . . . . . . . 381
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 223
Exit Lighting . . . . . . . . . . . . . . . . . . . . 164
Extended Parking . . . . . . . . . . . . . . . 221 Extender, Safety Belt . . . . . . . . . . . . 72
Exterior Lamp Controls . . . . . . . . . 158
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 165
F
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Replacement (Fuel) . . . . . . . . . . . 258
Filter, Engine Air Cleaner . . . . . . . . . . . 276
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 160
Flashers, Hazard Warning . . . . . . 161
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 321
Changing . . . . . . . . . . . . . . . . . . . . . 329
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 350
Fluid Automatic Transmission . . . . . . 275
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 284
Diesel Exhaust . . . . . . . . . . . . . . . . . 29
Washer . . . . . . . . . . . . . . . . . . . . . . . 282
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 162
Folding Mirrors . . . . . . . . . . . . . . . . . . 54
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 243
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 379
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133 

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400 Index
Oil (cont'd)Pressure Light . . . . . . . . . . . . . . . . 132
Older Children, Restraints . . . . . . . 86
Online Owner Center . . . . . . . . . . . 372
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 388
OnStar
®Connections . . . . . . . . . . . 385
OnStar®Diagnostics . . . . . . . . . . . . 387
OnStar®Emergency . . . . . . . . . . . . 384
OnStar®Navigation . . . . . . . . . . . . . 385
OnStar®Overview . . . . . . . . . . . . . . 383
OnStar®Security . . . . . . . . . . . . . . . 384
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 162
Infotainment System . . . . . . . . . . 169
Ordering Service Publications . . . . . . . . . . 378
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . .112
Overheating, Engine . . . . . . . . . . . . 281
Overview . . . . . . . . . . . . . . . . . . . . . . . 168
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 219
Shifting Out of . . . . . . . . . . . . . . . . 220
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 221 Brake . . . . . . . . . . . . . . . . . . . . . . . . . 234 Parking (cont'd)
Brake and P (Park)
Mechanism Check . . . . . . . . . . 287
Extended . . . . . . . . . . . . . . . . . . . . . 221
Over Things That Burn . . . . . . . 221
Parking Assist . . . . . . . . . . . . . . . . . . 240
Parking or Backing Assistance Systems . . . . . . . . . . 240
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 125
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Passenger Sensing System . . . . . 79
Perchlorate Materials Requirements, California . . . . . . 264
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 150
Phone
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 185
Bluetooth . . . . . . . . . . . . . . . . 180, 181
Hands-Free . . . . . . . . . . . . . . . . . . . 186
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 45
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Outlets . . . . . . . . . . . . . . . . . . . . . . . .112 Power (cont'd)
Protection, Battery . . . . . . . . . . . . 165
Retained Accessory (RAP) . . . 219
Seat Adjustment . . . . . . . . . . . . . . . . 62
Windows . . . . . . . . . . . . . . . . . . . . . . . 55
Pregnancy, Using Safety Belts . . . 71
Privacy Vehicle Data Recording . . . . . . . 381
Program
Courtesy Transportation . . . . . . 375
Proposition 65 Warning,
California . . . . . . . . . . . .264, 285, 336
R
Radio Frequency Statement . . . . 379
Radio Reception . . . . . . . . . . . . . . . . 173
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 170
Satellite . . . . . . . . . . . . . . . . . . . . . . . 171
Reading Lamps . . . . . . . . . . . . . . . . . 163
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 65
Rear Vision Camera (RVC) . . . . . 240
Rearview Mirrors . . . . . . . . . . . . . . . . 54 Automatic Dimming . . . . . . . . . . . . . 54
Reclining Seatbacks . . . . . . . . . . . . . 62
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 361 

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Index 401
RecordsMaintenance . . . . . . . . . . . . . . . . . . 364
Recreational Vehicle Towing . . . . 339
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 373
Remote Keyless Entry (RKE) System . . . . . . . . . . 33, 34, 36
Remote Vehicle Start . . . . . . . . . . . . 42
Replacement Bulbs . . . . . . . . . . . . . 293
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 85
Maintenance . . . . . . . . . . . . . . . . . . 362
Replacing Airbag System . . . . . . . . 85
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 99
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 73
Reporting Safety Defects Canadian Government . . . . . . . . 380
General Motors . . . . . . . . . . . . . . . 381
U.S. Government . . . . . . . . . . . . . 380
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 91
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 219
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 146 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 203
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 373
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 57
Rotation, Tires . . . . . . . . . . . . . . . . . . 314
Routing, Engine Drive Belt . . . . . . 368
Running out of Fuel . . . . . . . . . . . . . 258
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 222
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 67
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Extender . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 68
Lap-Shoulder Belt . . . . . . . . . . . . . . 69
Messages . . . . . . . . . . . . . . . . . . . . 146
Reminders . . . . . . . . . . . . . . . . . . . . 124
Replacing after a Crash . . . . . . . . 73
Use During Pregnancy . . . . . . . . . . 71
Safety Defects Reporting Canadian Government . . . . . . . . 380
General Motors . . . . . . . . . . . . . . . 381
U.S. Government . . . . . . . . . . . . . 380
Safety Locks . . . . . . . . . . . . . . . . . . . . . 46
Safety System Check . . . . . . . . . . . . 72 Satellite Radio . . . . . . . . . . . . . . . . . . 171
Scheduling Appointments . . . . . . . 375
Sealant Kit, Tire . . . . . . . . . . . . . . . . 322
Seats
Adjustment, Front . . . . . . . . . . . . . . . 61
Head Restraints . . . . . . . . . . . . . . . . 60
Heated Front . . . . . . . . . . . . . . . . . . . 64
Power Adjustment, Front . . . . . . . 62
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Reclining Seatbacks . . . . . . . . . . . . 62
Securing Child Restraints . . . 99, 101
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Messages . . . . . . . . . . . . . . . . . . . . 146
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 384
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 50
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 50
Service . . . . . . . . . . . . . . . . . . . . . . . . . 197 Accessories andModifications . . . . . . . . . . . . . . . . 265
Climate Control
System . . . . . . . . . . . . . . . . . 190, 192
Doing Your Own Work . . . . . . . . 265
Engine Soon Light . . . . . . . . . . . . 126
Maintenance Records . . . . . . . . 364
Maintenance, General Information . . . . . . . . . . . . . . . . . . 351
Parts Identification Label . . . . . 365