2017 CHEVROLET CRUZE HATCHBACK service

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 31
Seats and Restraints . . . . . . . . . . . 59
Storage . . . . . . . . . . . . . . . . . . . . . . . 105
Instruments and Controls . . . . . . 107
Lighting . . . . . . . . . . . . . . . . . . . . . . . 158
Infotainment System . . . . . . . . . . 166
Climate Controls . . . . . . . . . . . . . . 190
Driving and Operating . . . . . . . . . 199
Vehicle Care . . . . . . . . . . . . . . . . . . 263
Service and Maintenance . . . . . 351
Technical Data . . . . . . . . . . . . . . . . 365
Customer Information . . . . . . . . . 369
Reporting Safety Defects . . . . . . 380
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 383
Index . . . . . . . . . . . . . . . . . . . . 393

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
CRUZE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Company” for
Chevrolet Motor Division where it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 23223173 A First Printing©2016 General Motors LLC. All Rights Reserved.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®(if equipped)
$: Brake System Warning Light
":Charging System
I: Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_: Flame/Fire Prohibited
#:Fog Lamps
.:Fuel Gauge
+: Fuses

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
22 In Brief
5:
. Press and release to access the
phone screen, answer an
incoming call, or access the
device home screen.
See Overview 0168.
Satellite Radio
If equipped, vehicles with a
SiriusXM®satellite radio tuner and a
valid SiriusXM satellite radio
subscription can receive SiriusXM
programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
. www.siriusxm.com or call
1-888-601-6296 (U.S.). .
www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio (If
Equipped) 0171.
Portable Audio Devices
This vehicle may have two USB
ports. One port in the center
console for data and charging and
one in the rear of the center console
for charging only. External devices
such as iPhones/iPods
®and USB
storage devices may be connected.
See USB Port 0174.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled mobile
phone to make and receive
hands-free calls using the vehicle
audio system and controls.
The Bluetooth-enabled mobile
phone must be paired with the
in-vehicle Bluetooth system before it
can be used in the vehicle. Not all
phones will support all functions. See
Bluetooth (Infotainment
Controls) 0181 orBluetooth
(Overview) 0180.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:If equipped with OnStar®or a
Bluetooth®system, press to interact
with those systems. See OnStar
Overview 0383, Bluetooth
(Infotainment Controls) 0181 or
Bluetooth (Overview) 0180,
or “Bluetooth (Overview)” in the
infotainment manual.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
In Brief 29
If the vehicle continues to be driven
in a manner that prevents effective
DPF cleaning, the DPF will become
plugged with particulates. If this
occurs, the engine computer will
turn on the service engine soon light
in the instrument cluster and a DIC
message will display. SeeDiesel
Particulate Filter 0222, Engine
Power Messages 0142, and Diesel
Particulate Filter Messages 0143.
Fuel
Use Ultra-Low Sulfur Diesel
Fuel (ULSD)
Use Ultra-Low Sulfur Diesel Fuel
(ULSD) only. The emission control
hardware used on the vehicle may
be damaged by using fuel with high
sulfur levels. Use only fuel that is
dispensed from pumps bearing the
ULSD label.
Do Not Use Low Sulfur Diesel
Fuel (LSD)
Do not use fuel that is dispensed
from pumps bearing the LSD label. Do Not Use Non-Highway Fuel
Fuel labeled as off road or
non-highway is typically very high in
sulfur content and will damage the
emission control system.
Non-highway fuel is not intended for
use in on-highway vehicles.
In addition:
.
Use the correct engine oil.
. Do not add gasoline to
diesel fuel.
. Do not modify the induction or
exhaust systems.
See Fuel for Diesel Engines 0250
and Engine Oil 0270.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. The DEF system must be
maintained for the vehicle to run
properly. It is normal to hear the
DEF system purge fluid back into
the tank after the vehicle is shut off. Locating Diesel Exhaust Fluid
DEF can be purchased at a
Chevrolet dealer. It can also be
purchased at authorized vehicle
dealerships. Additionally, some
diesel fueling stations or retailers
may have DEF for purchase. For
vehicles with an active OnStar
®
subscription, OnStar can help to
locate a DEF retailer. See
“Customer Assistance Offices”
in
the owner manual for phone
numbers to assist you in contacting
a GM dealer. See Recommended
Fluids and Lubricants 0361.
As the DEF tank becomes low on
fluid, warnings begin with
approximately
1 600 km (1,000 miles) of remaining
range. These warnings will increase
in intensity as the tank becomes
empty. Once the tank is empty, the
vehicle speed will be limited. If there
is an issue with the quality of the
fluid or the exhaust fluid system,
warnings will be displayed in the
Driver Information Center (DIC).
See Diesel Exhaust Fluid 0223.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Keys, Doors, and Windows 33
Flip Key
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
If the vehicle has an ignition, and it
becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.Keyless Access
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance
Program 0373.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0383.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0379.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
52 Keys, Doors, and Windows
The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition button is
pressed and a valid transmitter is
found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Keys, Doors, and Windows 53
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
in the center console. See“Starting
the Vehicle with a Low Transmitter
Battery” underRemote Keyless
Entry (RKE) System Operation (Key
Access) 034 orRemote Keyless
Entry (RKE) System Operation
(Keyless Access) 036.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
To adjust the mirror: 1. Turn the control knob to L (Left) or R (Right) to choose the
driver or passenger mirror.
2. Move the control knob up, down, right, or left to adjust the
mirror.
3. Turn the control knob to the O position to deselect the mirror.