Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
370 Customer Information
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
396 Index
Drive Belt Routing, Engine . . . . . . 368
Driver Assistance Systems . . . . . 239
Driver InformationCenter (DIC) . . . . . . . . . . . . . 134, 137
Driving Assistance Systems . . . . . . . . . . 242
Defensive . . . . . . . . . . . . . . . . . . . . . 201
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 201
For Better Fuel Economy . . . . . . . 28
Hill and Mountain Roads . . . . . . 204
If the Vehicle is Stuck . . . . . . . . . 206
Loss of Control . . . . . . . . . . . . . . . 203
Off-Road Recovery . . . . . . . . . . . 202
Vehicle Load Limits . . . . . . . . . . . 206
Wet Roads . . . . . . . . . . . . . . . . . . . 203
Winter . . . . . . . . . . . . . . . . . . . . . . . . 205
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 262
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 294
Fuses and Circuit Breakers . . . 294
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 298
Overload . . . . . . . . . . . . . . . . . . . . . 293
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 384 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 276
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 126
Compartment Overview . . . . . . . 267
Coolant . . . . . . . . . . . . . . . . . . . . . . . 278
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 123
Cooling System . . . . . . . . . . . . . . . 277
Cooling System Messages . . . 141
Drive Belt Routing . . . . . . . . . . . . 368
Exhaust . . . . . . . . . . . . . . . . . . . . . . 221
Heater . . . . . . . . . . . . . . . . . . . . . . . . 218
Oil Life System . . . . . . . . . . . . . . . 273
Oil Messages . . . . . . . . . . . . . . . . . 142
Oil Pressure Light . . . . . . . . . . . . 132
Overheating . . . . . . . . . . . . . . . . . . 281
Power Messages . . . . . . . . . . . . . 142
Running While Parked . . . . . . . . 222
Starting . . . . . . . . . . . . . . . . . . . . . . . 214
Engines
Diesel Fuel . . . . . . . . . . . . . . . . . . . 250
Entry Lighting . . . . . . . . . . . . . . . . . . . 164
Event Data Recorders . . . . . . . . . . 381
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 223
Exit Lighting . . . . . . . . . . . . . . . . . . . . 164
Extended Parking . . . . . . . . . . . . . . . 221 Extender, Safety Belt . . . . . . . . . . . . 72
Exterior Lamp Controls . . . . . . . . . 158
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 165
F
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Replacement (Fuel) . . . . . . . . . . . 258
Filter, Engine Air Cleaner . . . . . . . . . . . 276
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 160
Flashers, Hazard Warning . . . . . . 161
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 321
Changing . . . . . . . . . . . . . . . . . . . . . 329
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 350
Fluid Automatic Transmission . . . . . . 275
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 284
Diesel Exhaust . . . . . . . . . . . . . . . . . 29
Washer . . . . . . . . . . . . . . . . . . . . . . . 282
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 162
Folding Mirrors . . . . . . . . . . . . . . . . . . 54
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 243
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 379
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Index 397
Front SeatsAdjustment . . . . . . . . . . . . . . . . . . . . . 61
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Additives . . . . . . . . . . . . . . . . . . . . . 250
Biodiesel . . . . . . . . . . . . . . . . . . . . . 253
Cold Weather Operation . . . . . . 255
Diesel Engines . . . . . . . . . . . . . . . 250
Economy Driving . . . . . . . . . . . . . . . 28
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 261
Filling the Tank . . . . . . . . . . . . . . . 259
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Filter Replacement . . . . . . . . . . . 258
Foreign Countries . . . . . . . . . . . . 250
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 122
Low Fuel Warning Light . . . . . . . 132
Requirements, California . . . . . 249
Running out of Fuel . . . . . . . . . . . 258
System Messages . . . . . . . . . . . . 142
Water in Fuel . . . . . . . . . . . . . . . . . 255
What to Use in the U.S. . . . . . . 251
Fuel for Diesel Engines . . . . . . . . . 250
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 294
Fuses and Circuit Breakers . . . 294 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 298
G
GaugesEngine CoolantTemperature . . . . . . . . . . . . . . . . 123
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Odometer . . . . . . . . . . . . . . . . . . . . . 121
Speedometer . . . . . . . . . . . . . . . . . 121
Tachometer . . . . . . . . . . . . . . . . . . . 121
Trip Odometer . . . . . . . . . . . . . . . . 121
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .115
General Information Service and Maintenance . . . . . 351
Towing . . . . . . . . . . . . . . . . . . . . . . . . 261
Vehicle Care . . . . . . . . . . . . . . . . . . 264
Glove Box . . . . . . . . . . . . . . . . . . . . . . 105
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 373
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 289
Hands-Free Phone . . . . . . . . . . . . . 186
Hazard Warning Flashers . . . . . . . 161
Head Restraints . . . . . . . . . . . . . . . . . 60 Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 289
Automatic . . . . . . . . . . . . . . . . . . . . . 160
Bulb Replacement . . . . . . . 289, 290
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 160
Flash-to-Pass . . . . . . . . . . . . . . . . . 160
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 289
High-Beam On Light . . . . . . . . . . 133
High/Low Beam Changer . . . . . 160
Lamps On Reminder . . . . . . . . . 133
Heated Steering Wheel . . . . . . . . . . . . . . . 109
Heated Front Seats . . . . . . . . . . . . . . 64
Heated Mirrors . . . . . . . . . . . . . . . . . . . 54
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 218
Heating and Air Conditioning . . . . . . . . .190, 192, 193
High-Beam On Light . . . . . . . . . . . . 133
High-Speed Operation . . . . . . . . . . 309
Hill and Mountain Roads . . . . . . . . 204
Home Page . . . . . . . . . . . . . . . . . . . . . 169
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
398 Index
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 68
Hydraulic Clutch . . . . . . . . . . . . . . . . 275
I
Ignition Positions . . . . . . . . . . 210, 212
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 287
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 51
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 130
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 87
Infotainment . . . . . . . . . . . . . . . . . . . . 166
Infotainment System . . . . . . . . . . . . 382
Instrument Cluster . . . . . . . . . . . . . . 116
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 54
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 336
K
Key and Lock Messages . . . . . . . . 143
Keyless EntryRemote (RKE) System . . . . . 34, 36
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
L
Labeling, Tire Sidewall . . . . . . . . . . 303
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 163
Daytime Running (DRL) . . . . . . 160
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 163
Exterior Controls . . . . . . . . . . . . . . 158
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 165
Malfunction Indicator . . . . . . . . . 126
Messages . . . . . . . . . . . . . . . . . . . . 144
On Reminder . . . . . . . . . . . . . . . . . 133
Reading . . . . . . . . . . . . . . . . . . . . . . 163
Taillamps and Back-up . . . . . . . 291
Lane Change Alert (LCA) . . . . . . . 245
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 247
Lane Keep Assist (LKA) . . . . . . . . 247
Lane Keep Assist Light . . . . . . . . . 129
Lap-Shoulder Belt . . . . . . . . . . . . . . . 69
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 99
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 92
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 164 Lighting (cont'd)
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Illumination Control . . . . . . . . . . . 163
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Airbag Readiness . . . . . . . . . . . . . 125
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 129
Brake System Warning . . . . . . . 128
Charging System . . . . . . . . . . . . . 126
Cruise Control . . . . . . . . . . . . . . . . 133
Diesel Exhaust Fluid (DEF) . . . 132
Door Ajar . . . . . . . . . . . . . . . . . . . . . 134
Engine Oil Pressure . . . . . . . . . . 132
Flash-to-Pass . . . . . . . . . . . . . . . . . 160
Front Fog Lamp . . . . . . . . . . . . . . 133
High-Beam On . . . . . . . . . . . . . . . . 133
High/Low Beam Changer . . . . . 160
Low Fuel Warning . . . . . . . . . . . . 132
Safety Belt Reminders . . . . . . . . 124
Security . . . . . . . . . . . . . . . . . . . . . . 133
StabiliTrak
®OFF . . . . . . . . . . . . . 130
Tire Pressure . . . . . . . . . . . . . . . . . 131
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 131
Traction Off . . . . . . . . . . . . . . . . . . . 130
Up-Shift . . . . . . . . . . . . . . . . . . . . . . 129
Wait to Start . . . . . . . . . . . . . . . . . . 131