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344 OnStar
Reactivation for Subsequent
Owners
Press|and follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement and Software Terms :
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
|to speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency
Statement 0334.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
|to help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
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OnStar 345
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
|or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
|and ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
|to try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
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346 OnStar
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0217. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
|to speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - software
acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
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OnStar 347
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder. unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license. The
definitive version of this document
should be available at ftp://
ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,
“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White. This software is provided
“as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
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348 OnStar
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not
been removed from the binary
or disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names “Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.
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Index 349
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 220
Accessory Power . . . . . . . . . . . . . . . 186
Active Fuel Management
®. . . . . . 188
Active Rev Match . . . . . . . . . . . . . . . 195
Add-On Electrical Equipment . . . 217
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 343
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 313
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 57
Air Cleaner/Filter, Engine . . . . . . . 237
Air Dam, Front . . . . . . . . . . . . . . . . . . 182
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 158
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 158
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 72
Passenger Sensing System . . . . 73
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 72 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71
Where Are the Airbags? . . . . . . . . 70
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 78
Passenger Status Indicator . . . 107
Readiness Light . . . . . . . . . . . . . . 106
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 78
System Check . . . . . . . . . . . . . . . . . . 69
Alarm Vehicle Security . . . . . . . . . . . . . . . . 40
Antilock Brake System (ABS) . . . 196 Warning Light . . . . . . . . . . . . . . . . . . 111
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 296
Interior . . . . . . . . . . . . . . . . . . . . . . . . 301
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 328
Assistance Systems for Parking and Backing . . . . . . . . . . 212
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 43
Door Locks . . . . . . . . . . . . . . . . . . . . . 37
Headlamp System . . . . . . . . . . . . 144
Transmission . . . . . . . . . . . . . . . . . 189
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350 Index
Automatic (cont'd)Transmission Fluid . . . . . . . . . . . 236
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 191
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 251
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 250
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 147
Power Protection . . . . . . . . . . . . . 147
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . 122
Battery - North America . . . . 248, 292
Blade Replacement, Wiper . . . . . 251
Boost Gauge . . . . . . . . . . . . . . . . . . . 104
Brake Parking, Electric . . . . . . . . . . . . . . 197
System Warning Light . . . . . . . . .110
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Antilock . . . . . . . . . . . . . . . . . . . . . . . 196
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 199
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 247
System Messages . . . . . . . . . . . . 122
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 162
Break-In, New Vehicle . . . . . . . . . . 181
Bulb Replacement . . . . . . . . . . . . . . 254 Bulb Replacement (cont'd)
Headlamp Aiming . . . . . . . . . . . . . 252
Headlamps . . . . . . . . . . . . . . . . . . . 253
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 253
License Plate Lamps . . . . . . . . . 253
Buying New Tires . . . . . . . . . . . . . . . 278
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 95
California Fuel Requirements . . . . . . . . . . . 214
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 220
California Proposition
65 Warning . . . . . . . . . .220, 248, 292
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 321
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 188
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Winter Driving . . . . . . . . . . . . . . . . 176
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 92
Cargo Net . . . . . . . . . . . . . . . . . . . . . . . 92
Caution, Danger, and Warning . . . . 2 Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 283
Charging System Light . . . . . . . . . 108
Check
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 108
Child Restraints
Infants and Young Children . . . . . 81
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 85
Older Children . . . . . . . . . . . . . . . . . . 80
Securing . . . . . . . . . . . . . . . . . . . . . . . . 86
Systems . . . . . . . . . . . . . . . . . . . . . . . . 83
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 296
Interior Care . . . . . . . . . . . . . . . . . . 301
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 154
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Cluster, Instrument . . . . . . . . . . . . . . 98
Clutch, Hydraulic . . . . . . . . . . . . . . . 237
Collision Damage Repair . . . . . . . 331
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 89
Compass . . . . . . . . . . . . . . . . . . . . . . . . 95
Messages . . . . . . . . . . . . . . . . . . . . 123
Competition Oriented Tires . . . . . 265
Competitive Driving Mode . . . . . . 205
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Index 351
Composite Materials . . . . . . . . . . . . 182
Compressor Kit, Tire Sealant . . . 284
ConnectionsOnStar
®. . . . . . . . . . . . . . . . . . . . . . 341
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 199
Control of a Vehicle . . . . . . . . . . . . . 162
Convenience Net . . . . . . . . . . . . . . . . 92
Convertible Top . . . . . . . . . . . . . . . . . . 50 Messages . . . . . . . . . . . . . . . . . . . . 123
Convex Mirrors . . . . . . . . . . . . . . . . . . 43
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 242
Engine Temperature Gauge . . 105
Engine TemperatureWarning Light . . . . . . . . . . . . . . . .113
Cooling System . . . . . . . . . . . . 239, 241 Engine Messages . . . . . . . . . . . . 125
Courtesy Lamps . . . . . . . . . . . . . . . . 146
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 330
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cruise Control . . . . . . . . . . . . . . . . . . 209
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Messages . . . . . . . . . . . . . . . . . . . . 124
Cupholders . . . . . . . . . . . . . . . . . . . . . . 90 Customer Assistance . . . . . . . . . . . 327
Offices . . . . . . . . . . . . . . . . . . . . . . . . 326
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 327
Customer Information Service PublicationsOrdering Information . . . . . . . . 333
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 324
D
Damage Repair, Collision . . . . . . . 331
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 337
OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Data Recorder
Performance . . . . . . . . . . . . . . . . . . 148
Data Recorders, Event . . . . . . . . . 336
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 143
Defensive Driving . . . . . . . . . . . . . . . 162
Delayed Locking . . . . . . . . . . . . . . . . . 36
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 343
Differential, Limited-Slip . . . . . . . . 208
Distracted Driving . . . . . . . . . . . . . . . 161
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . .115 Door (cont'd)
Ajar Messages . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . 36
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 323
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 115
Driver Mode Control . . . . . . . . . . . . 201
Driving
Competitive . . . . . . . . . . . . . . . . . . . 205
Defensive . . . . . . . . . . . . . . . . . . . . . 162
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 162
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 175
If the Vehicle is Stuck . . . . . . . . . 177
Loss of Control . . . . . . . . . . . . . . . 164
Off-Road Recovery . . . . . . . . . . . 163
Track Events andCompetitive . . . . . . . . . . . . . . . . . 164
Vehicle Load Limits . . . . . . . . . . . 177
Wet Roads . . . . . . . . . . . . . . . . . . . 174
Winter . . . . . . . . . . . . . . . . . . . . . . . . 176
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 154