Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
44 Keys, Doors, and Windows
Caution
Pulling the inside door handle
while the rear door safety locks
are engaged could damage your
vehicle. Do not pull the inside
door handle while the rear door
safety locks are engaged.
KeyPass
If equipped, this feature allows a
smartphone to be connected to the
vehicle and remote vehicle functions
to be requested. Features vary
depending on availability.
Features include:
.Remote commands –Use to
lock/unlock the vehicle, remote
start for the cabin climate,
or sound or cancel the horn and
flash the lights.
. Vehicle status –View the
vehicle’s range and battery level,
charging status, and tire
pressure.
. Welcome lighting –Request light
when approaching the vehicle. .
Location services –Save the
parked location or start
navigation at the vehicle’s GPS
coordinates.
Setup Function
. KeyPass Setup
‐Managing Priority Setting
‐ Modifying Priority Setting
. Revocation
Active Remote Function
. Door Lock/Unlock
. Remote Start/Stop
. Panic Alarm Activation/
Termination
. Remote Charge Termination
. High Voltage Charge Functions
‐Temporary Charging Override
Update
‐ Change the Charging Mode
Permanently
‐ Update Departure Time
Schedule
‐ High Voltage Priority Charging
Activate and De-activate ‐
Select Charge Level/Limit
Preference Screen
. Vehicle Locator
. Routing w/Available Mileage
Passive Function
Approach Detection/Welcome
Lighting
Visual Display for Vehicle
Information
. Low Battery Indication
. Tire Pressure
. Remote Engine Start Status
. Odometer Reading
. Rear Closure Ajar Switch Status
. Electric Parking Brake Status
. Hood Status
. High Voltage Battery State of
Charge Status
. GPS Signal for End of Trip
. Charge Mode Status
‐Available Mileage
‐ Charge Start and End Times
Status
Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
Instruments and Controls 115
Battery Gauge (High
Voltage)
Enhanced Battery Gauge
This displays the high voltage
battery state of charge. The value in
the center is an estimate of how far
the vehicle can be driven on the
remaining charge as estimated from
driving habits and conditions
learned over several days. The Max and Min values above and
below the display indicate the
longest and shortest possible range
as estimated from current vehicle
conditions and climate settings.
The mileage estimate and Max and
Min numbers are affected by climate
control system usage. Estimated
range may increase or decrease
based upon changes in climate
control energy consumption.
A trend bar on the far left indicates
how recent vehicle conditions and
climate settings are affecting the
learned range prediction.
When the high voltage battery state
of charge is very low the estimated
range value in the center will
change to Low. Max and Min ranges
will no longer be displayed.
Additional alerts may display and a
sound may also be heard at low
state of charge.
Driver Efficiency Gauge
Modern Efficiency Gauge Shown,
Classic Similar
This gauge is a guide to driving in
an efficient manner by keeping the
ball green and in the center of the
gauge. The outer ring of the
speedometer may also change color
to match the color of the efficiency
gauge depending on the display
layout.
Accel : If the ball turns yellow and
travels above the center of the
gauge, acceleration is too
aggressive to optimize efficiency.
Driving fast also uses more energy
than driving slowly.
Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
Vehicle Care 251
Warning (Continued)
or modify these components.
High voltage cable or wiring has
orange covering. Do not probe,
tamper with, cut, or modify high
voltage cable or wiring.
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner’s manual procedures
and consult the service manual
for your vehicle before doing any
service work. If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Service
Publications Ordering Information
0 335.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 079.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0318.
Hood
To open the hood:
1. Pull the release handle with
this symbol. It is below the
instrument panel outboard of
the steering wheel.
Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
322 Warranty Information
Towing
During the 8 years or 100,000 miles
(160 000 kilometers) Hybrid
warranty period, towing is covered
to the nearest Chevrolet servicing
dealer if your vehicle cannot be
driven because of a warranted
Hybrid specific defect. Contact the
GM Roadside Assistance Center for
towing. SeeRoadside Assistance
Program 0327 orRoadside
Assistance Program 0329 for
details.
Drive Motor Battery Coverage
Propulsion Battery Warranty
Policy (Bolt EV)
Like all batteries, the amount of
energy that the high voltage
“propulsion” battery can store will
decrease with time and miles
driven. Depending on use, the
battery may degrade as little as
10% to as much as 40% of capacity
over the warranty period. If there
are questions pertaining to battery
capacity, a dealer service technician
could determine if the vehicle is
within parameters. Repair (If Necessary)
Chevrolet has a network of certified
dealers who are trained to perform
repairs on Bolt EV if your vehicle
needs battery service.
Replace (If Necessary)
If warranty repair requires
replacement, the high voltage
battery may be replaced with either
a new or factory refurbished high
voltage battery with an energy
capacity (kWh storage) level at or
within approximately 10% of that of
the original battery at the time of
warranty repair.
Your Electric Propulsion battery
warranty replacement may not
return your vehicle to an
“as new”
condition, but it will make your
vehicles fully operational
appropriate to its age and mileage.
Other Electric/Hybrid Components
High Voltage Wiring, Hybrid
Powertrain and Battery Control
Modules, Air Compressor Control
Module, Accessory DC Power
Control Module, High Voltage
Battery Disconnect Control Module, Drive Motor Generator Power
Invertor Module, Battery Charger
Control Module.
Brakes
Brake Modulator Assembly
Electric/Hybrid Drive Unit
Electric drive unit assembly electric
motors, and all internal components,
including the auxiliary fluid pump,
auxiliary pump controller, electric
motor, and 3-phase cables.
What Is Not Covered
In addition to the
”What is Not
Covered“ section of the 2017
Chevrolet Limited Warranty and
Owner Assistance Information, the
Chevrolet Bolt EV specific warranty
does not cover the following items:
Wear Items
Wear items, such as brake linings,
are not covered in the Chevrolet
Bolt EV specific warranty.
Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
324 Customer Information
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-877-486-5846. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or the
plate at the top left of the
instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
3033 Wilson Boulevard
Suite 600 , Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
Customer Information 329
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner's responsibility.
Roadside Assistance
Program
The Roadside Assistance program
is not available for any of the
countries in the Central American
and Caribbean region.
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the New Vehicle Limited
Warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to thelimitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0811.
Services Provided
.
Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if the vehicle has an
active OnStar subscription. For
security reasons, the driver must
present identification before this
service is provided.
. Battery Jump Start: Service to
jump start a dead battery.
. *Emergency Messages:
Transmission of urgent phone
messages.
. *Emergency Calls: Call for
emergency services.
. *Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
. Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 333
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as taxes,
levies, usage fees, excessive
mileage, or rental usage beyond the
completion of the repair are also
your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safetyare preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle