Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 331
Assistance will provide bus or
commercial airline one-way
service (subject to availability)
for the person designated by you
to collect your vehicle at the
dealership's location if you or the
designated person are not in the
same town or city as the
dealership.
*These services are not provided for
U.S. or Canada residents. All
services provided in the U.S. and
Canada are at the owner's expense
and will be reimbursed by Roadside
Assistance.
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
. Events caused by fraud or bad
faith by the driver.
. Vehicle immobilization situations
due to a major force or
unforeseen circumstances, such
as natural phenomena of an extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
. Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
. Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
. Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
. Any damage to the vehicle
without intent, derived from the
services provided. .
Cost of towing a trailer when
choosing a Chevrolet dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
. Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0811
Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 333
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as taxes,
levies, usage fees, excessive
mileage, or rental usage beyond the
completion of the repair are also
your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safetyare preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
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338 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control electric drive
unit performance, to monitor the
conditions for airbag deployment
and to deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how the
vehicle is operated, such as rate of
energy consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
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346 OnStar
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency Statement
0 336.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
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350 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 250
Accessory Power . . . . . . . . . . . . . . . 203
Add-On Electrical Equipment . . . 247
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 345
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 314
Agreements
Trademarks and License . . . . . 182
Air Conditioning . . . . . . . . . . . . . . . . 184
Air Conditioning Regular Operation . . . . . . . . . . . . . . . . . . . . . 190
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 189
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 189
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 188
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 73 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71
Where Are the Airbags? . . . . . . . . 70
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .117
Readiness Light . . . . . . . . . . . . . . .117
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 46
Alert Lane Change . . . . . . . . . . . . . . . . . 227
Side Blind Zone (SBZA) . . . . . . 227
All-Season Tires . . . . . . . . . . . . . . . . 270
AM-FM Radio . . . . . . . . . . . . . . . . . . . 160
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 163
Antilock Brake System (ABS) . . . 210 Warning Light . . . . . . . . . . . . . . . . . 120
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 301
Interior . . . . . . . . . . . . . . . . . . . . . . . . 305
Apps Store . . . . . . . . . . . . . . . . . . . . . 181
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Index 355
Lap-Shoulder Belt . . . . . . . . . . . . . . . 64
LATCH SystemReplacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 95
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 87
LED Lighting . . . . . . . . . . . . . . . . . . . . 262
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Light
Ready Indicator . . . . . . . . . . . . . . . 122
Vehicle Ready . . . . . . . . . . . . . . . . 122
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 153
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Illumination Control . . . . . . . . . . . 152
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Airbag Readiness . . . . . . . . . . . . . .117
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 120
Brake System Warning . . . . . . . .118
Charging System . . . . . . . . . . . . . .118
Cruise Control . . . . . . . . . . . . . . . . 123
Door Ajar . . . . . . . . . . . . . . . . . . . . . 123
Electric Parking Brake . . . . . . . . .119
Flash-to-Pass . . . . . . . . . . . . . . . . . 150
High-Beam On . . . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . 150 Lights (cont'd)
Safety Belt Reminders . . . . . . . . .116
Security . . . . . . . . . . . . . . . . . . . . . . 122
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . .119
Service Vehicle Soon . . . . . . . . . .118
Sport Mode . . . . . . . . . . . . . . . . . . . 120
StabiliTrak
®OFF . . . . . . . . . . . . . 121
Tire Pressure . . . . . . . . . . . . . . . . . 122
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 121
Traction Off . . . . . . . . . . . . . . . . . . . 121
Locks Automatic Door . . . . . . . . . . . . . . . . . 42
Delayed Locking . . . . . . . . . . . . . . . . 42
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lockout Protection . . . . . . . . . . . . . . 43
Power Door . . . . . . . . . . . . . . . . . . . . . 42
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Loss of Control . . . . . . . . . . . . . . . . . 194
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 87
M
MaintenanceAir Conditioning RegularOperation . . . . . . . . . . . . . . . . . . . 190
Records . . . . . . . . . . . . . . . . . . . . . . 318 Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 314
Maintenance Schedule . . . . . . . . . 311 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 316
Messages Airbag System . . . . . . . . . . . . . . . . 140
Brake System . . . . . . . . . . . . . . . . 136
Compass . . . . . . . . . . . . . . . . . . . . . 136
Door Ajar . . . . . . . . . . . . . . . . . . . . . 136
Electric Drive Unit . . . . . . . . . . . . 137
Key and Lock . . . . . . . . . . . . . . . . . 137
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 138
Object Detection System . . . . . 138
Propulsion Power . . . . . . . . . . . . . 139
Ride Control System . . . . . . . . . . 140
Security . . . . . . . . . . . . . . . . . . . . . . 140
Service Vehicle . . . . . . . . . . . . . . . 140
Starting the Vehicle . . . . . . . . . . . 141
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 135
Vehicle Reminder . . . . . . . . . . . . . 141
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 50
Mirrors
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 49
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 48