2017 CHEVROLET BOLT EV tow

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
328 Customer Information
Services Provided
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Bolt EV dealer
for warranty service, or if the
vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: If the tire has
been separated from the wheel,
has damaged sidewalls, or has a
large puncture, the tire is too
severely damaged for the self
sealing tire to be effective and
the vehicle will have to be
towed. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
.
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
Customer Information 329
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner's responsibility.
Roadside Assistance
Program
The Roadside Assistance program
is not available for any of the
countries in the Central American
and Caribbean region.
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the New Vehicle Limited
Warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to thelimitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0811.
Services Provided
.
Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if the vehicle has an
active OnStar subscription. For
security reasons, the driver must
present identification before this
service is provided.
. Battery Jump Start: Service to
jump start a dead battery.
. *Emergency Messages:
Transmission of urgent phone
messages.
. *Emergency Calls: Call for
emergency services.
. *Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
. Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
330 Customer Information
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Chevrolet dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts..
*Trip Interruption: This service
is provided if you are prevented
from further usage of your
vehicle while traveling and it is
not possible for the nearest
Chevrolet dealership to repair
the vehicle the same day,
requiring the vehicle to stay at
the dealership for a night or
more. If this happens, in addition
to the previously listed services
and prior to confirmation by the
dealership, you are entitled to
choose one of the following
alternatives, within the limits of
existing Roadside Assistance
program guidelines. If the costs
exceed the amount authorized
for these services, you must pay
the difference at the time of
service.
Roadside Assistance will
coordinate hotel
accommodations for all vehicle
travelers for up to two nights.
A rental car will be provided for
up to two days and the vehicle
must be returned to its original destination, excluding vehicles
with a carrying capacity greater
than 3.5 tons.
Complimentary Transportation: If
you prefer to continue your trip
to the intended destination or
return to your place of
residence, and the trip requires
more than eight hours driving on
the road, transportation for the
driver and passengers by first
class bus or coach commercial
airline will be provided to a
location chosen by Roadside
Assistance, depending on
availability at the chosen
destination. Restrictions apply
based on vehicle specifications.
If you are on the road, taxi
service to the nearest bus
station or airport will be
provided.
. *Complimentary
Transportation for Vehicle Pick
Up: Transportation to pick up
your vehicle after repairs are
complete. Once the dealer has
reported that the vehicle has
been repaired, Roadside

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
Customer Information 331
Assistance will provide bus or
commercial airline one-way
service (subject to availability)
for the person designated by you
to collect your vehicle at the
dealership's location if you or the
designated person are not in the
same town or city as the
dealership.
*These services are not provided for
U.S. or Canada residents. All
services provided in the U.S. and
Canada are at the owner's expense
and will be reimbursed by Roadside
Assistance.
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
. Events caused by fraud or bad
faith by the driver.
. Vehicle immobilization situations
due to a major force or
unforeseen circumstances, such
as natural phenomena of an extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
. Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
. Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
. Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
. Any damage to the vehicle
without intent, derived from the
services provided. .
Cost of towing a trailer when
choosing a Chevrolet dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
. Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0811

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
334 Customer Information
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
327 orRoadside Assistance
Program 0329.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
Customer Information 335
In a crash, the sensing system may
shut down the high voltage system.
SeeBattery - North America 0257
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 073.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0257 andHigh
Voltage Safety Information 022 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
electric drive unit, axle, suspension,
brakes, electrical, steering,
body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE: $35.00 to
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
Index 353
Driver Efficiency Gauge . . . . . . . . 115
Driver InformationCenter (DIC) . . . . . . . . . . . . . . . . . . 133
Driver Selected Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . 205
Driving Assistance Systems . . . . . . . . . . 222
Defensive . . . . . . . . . . . . . . . . . . . . . 192
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 193
Hill and Mountain Roads . . . . . . 196
If the Vehicle is Stuck . . . . . . . . . 197
Loss of Control . . . . . . . . . . . . . . . 194
Off-Road Recovery . . . . . . . . . . . 194
Vehicle Load Limits . . . . . . . . . . . 197
Wet Roads . . . . . . . . . . . . . . . . . . . 195
Winter . . . . . . . . . . . . . . . . . . . . . . . . 196
Driving for Better Energy Efficiency . . . . . . . . . . . . . . . . . . . . . . 29
E
Electric Drive Unit . . . . . . . . . . . . . . 206
Electric Drive Unit Messages . . . 137
Electric Parking Brake . . . . . . . . . . 210
Electric Parking Brake Light . . . . 119
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 247
Electrical Requirements for Battery Charging . . . . . . . . . . . . . . 246 Electrical System
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 268
Overload . . . . . . . . . . . . . . . . . . . . . 263
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 341
Energy Efficiency
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Energy Information . . . . . . . . . . . . . 131
Energy Settings . . . . . . . . . . . . . . . . 132
Engine Cooling System . . . . . . . . . . . . . . . 254
Entry Lighting . . . . . . . . . . . . . . . . . . . 153
Event Data Recorders . . . . . . . . . . 338
Exit Lighting . . . . . . . . . . . . . . . . . . . . 153
Extended Parking . . . . . . . . . . . . . . . 205
Extender, Safety Belt . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 148
Exterior Lamps Off Reminder . . . 150
F
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 150
Flashers, Hazard Warning . . . . . . 151
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 288
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 308
Fluid Brakes . . . . . . . . . . . . . . . . . . . . . . . . 257
Washer . . . . . . . . . . . . . . . . . . . . . . . 255
Folding Mirrors . . . . . . . . . . . . . . . . . . 49 Forward Automatic Braking . . . . . 224
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 222
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 336
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 225
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 56
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 58
Fuses
Instrument Panel FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 268
Underhood Compartment . . . . . 264
G
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . .115
Driver Efficiency . . . . . . . . . . . . . . .115
Odometer . . . . . . . . . . . . . . . . . . . . . .114
Power Indicator . . . . . . . . . . . . . . . .116
Speedometer . . . . . . . . . . . . . . . . . .114
Trip Odometer . . . . . . . . . . . . . . . . .114
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . 111
General Information
Service and Maintenance . . . . . 310
Towing . . . . . . . . . . . . . . . . . . . . . . . . 246

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122739) - 2017 - CRC - 10/3/16
Index 357
PrivacyVehicle Data Recording . . . . . . . 338
Program Courtesy Transportation . . . . . . 332
Programmable Charging . . . . . . . . 124
Proposition 65 Warning,
California . . . . . . . . . . . .249, 257, 295
Propulsion Power Messages . . . 139
R
Radio Frequency Statement . . . . 336
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 160
Satellite . . . . . . . . . . . . . . . . . . . . . . . 162
Reading Lamps . . . . . . . . . . . . . . . . . 153
Ready Indicator . . . . . . . . . . . . . . . . . 122
Rear Camera Mirror . . . . . . . . . . . . . 50
Rear Seat Armrest . . . . . . . . . . . . . . . 61
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 60 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 62
Rear Vision Camera (RVC) . . . . . 219
Rear Window Washer/Wiper . . . . 107
Rearview Mirrors . . . . . . . . . . . . . . . . 49 Automatic Dimming . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . . 57
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 316 Records
Maintenance . . . . . . . . . . . . . . . . . . 318
Recreational Vehicle Towing . . . . 299
Regenerative Braking . . . . . . . . . . . 212
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 327
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Start . . . . . . . . . . . . . . . . . . . . 39
Replacement Bulbs . . . . . . . . . . . . . 263
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maintenance . . . . . . . . . . . . . . . . . . 317
Replacing Airbag System . . . . . . . . 80
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 95
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 68
Reporting Safety Defects Canadian Government . . . . . . . . 337
General Motors . . . . . . . . . . . . . . . 337
U.S. Government . . . . . . . . . . . . . 336
Requirements Electrical Battery Charging . . . 246
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 86
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 203 Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 140
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 195
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 327, 329
Rotation, Tires . . . . . . . . . . . . . . . . . . 281
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 62
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Extender . . . . . . . . . . . . . . . . . . . . . . . . 67
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 63
Lap-Shoulder Belt . . . . . . . . . . . . . . 64
Reminders . . . . . . . . . . . . . . . . . . . . .116
Replacing after a Crash . . . . . . . . 68
Use During Pregnancy . . . . . . . . . . 66
Safety Defects Reporting Canadian Government . . . . . . . . 337
General Motors . . . . . . . . . . . . . . . 337
U.S. Government . . . . . . . . . . . . . 336
Safety Locks . . . . . . . . . . . . . . . . . . . . . 43
Safety Signal Pedestrian . . . . . . . . . . . . . . . . . . . . 105
Safety System Check . . . . . . . . . . . . 67
Satellite Radio . . . . . . . . . . . . . . . . . . 162
Scheduling Appointments . . . . . . . 332
Sealant Kit, Tire . . . . . . . . . . . . . . . . 289