Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Rear Seat Infotainment 43
Battery Replacement
To change the remote control
batteries:1. Insert a coin or key to pull up the rear cover on the remote
control.
2. Replace the two AAA batteries in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
RSI Troubleshooting
No power : The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides, or it looks stretched out :
Press MENU on the remote control
to change the display mode setting.
The remote control does not
work : Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on :
If the batteries are good,
make sure the headphones are
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The HDMI source is running but
there is no picture or sound :
Check that the RSI video screen is
in the HDMI mode by pressing
MEDIA on the remote control.
Check the HDMI connections at
both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes : Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones :
See your dealer for
assistance.
The Blu-ray/DVD is playing, but
there is no picture or sound :
Check that the RSI video screen is
sourced to the Blu-ray/DVD player
by pressing MEDIA on the remote
control.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error : There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region.
No Disc Inserted : No disc is
present.
Disc Player Error : The
temperature is outside the operating
range of the RSI system. If the
temperature is within range, see
your dealer.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
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Rear Seat Infotainment 51
Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the headphones stored in a cool,
dry place.
Remote Control
To use the remote control, aim at
the remote sensor on top center of
the video display screen and press
the desired button.
Objects blocking the line of sight
can affect the function of the remote
control. Direct or very bright light
can affect the ability of the
transmitter to receive signals from
the remote control. If the remote
control does not seem to be
working, the batteries might need to
be replaced. See“Battery
Replacement” later in this section. The remote control provided with
the Platinum RSI system is not a
universal remote control and will not
control other equipment.
Caution
Storing the remote control in a hot
area or in direct sunlight can
damage it, and the repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
remote control stored in a cool,
dry place.
Remote Control Buttons
POWER :
Press to turn the
Platinum RSI system on and off.
SOURCE : Press to select between
Monitor 3, Monitor 4, or AV INPUT.
Any video equipment connected to
the AV inputs automatically
overrides the source selection.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
54 Rear Seat Infotainment
If the remote control is to be stored
for a long period of time, remove the
batteries and keep it in a cool, dry
place.
Playing an Audio CD
When an audio CD is playing, the
display shows the current track and
the amount of time that track has
been playing, the total amount of
time on the disc, and the current
time running on the disc.
DISPLAY :Press to choose from
the following display options:
1. Press DISPLAY once and Single Elapsed appears along
with the current track playing
and the length of time for that
track.
2. Press DISPLAY twice and Single Remain appears along
with the current track playing
and the amount of time left on
the track.
3. Press DISPLAY three times and Total Elapsed appears
along with the current track
playing and the total time that
has played on the CD. 4. Press DISPLAY four times and
Total Remain appears along
with the current track playing
and the amount of time left on
the CD.
REPEAT : Press to toggle between
Track and All. The default for repeat
is OFF.
. Track repeats the track that is
playing.
. All repeats the disc that is
playing.
Playing an MP3 CD
MP3 is the format for storing digital
audio. An audio CD quality song
can be compressed into the MP3
format with very little loss of quality,
while taking up much less space.
CD-R/RW discs that have been
encoded in MP3 format can be
played on the DVD player.
Selecting Folders and Songs
When an MP3 disc is inserted in the
player, the navigation screen
appears. The folders and songs can
be changed by navigating through the file system. The DVD player
plays the songs in the order they
were burned to the disc.
1. Press STOP if a disc is playing. Press the up or down
navigation arrows on the
remote control to go through
the folder list on the left side of
the screen.
2. Press ENTER when the desired folder is highlighted.
3. Press the up or down navigation arrows to go
through the song list and
highlight the desired song.
Press ENTER to begin the
playback of the selected song.
Skipping a Song
NEXT : Press to go to the
next song.
PREV : Press to return to the
beginning of the song that is
currently playing. Press PREV twice
to go to the previous song.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Rear Seat Infotainment 55
Selecting a Play Mode
The order the songs are played can
be temporarily chosen on a disc.
The Folder play mode is the default.
Press REPEAT to access the play
mode options:
.Single —Play a selected song.
. Folder —Play the folder in the
order the songs were recorded.
. Shuffle —Play the songs in
random order, from within the
selected folder.
Using the REPEAT Feature
REPEAT : Press to change between
Repeat One and Repeat Folder.
. Repeat One —Repeats the
song that is playing.
. Repeat Folder —Repeats the
folder that is playing.
Tips and Troubleshooting
IR Sensor Inoperative : Check that
the batteries are good in the remote
control. Check that the remote
control IR sensor is not blocked. Aim the remote control toward the
IR sensor being controlled. Select
the correct screen, 3 or 4.
No Picture :
Check that the correct
video input mode is selected. Check
that the video cable is plugged into
the jack securely.
No Sound : Check that the correct
audio input mode is selected. Check
that the audio cable is securely
plugged into the jack.
Cleaning the Video Screens
The video display screens are made
of a specially coated glass and can
be scratched or damaged by
abrasive products, solvents,
or ammonia-based window
cleaners. Clean with a soft, lint-free,
cotton cloth that has been slightly
dampened with warm water. Dry the
screens by wiping with a clean, dry
cotton cloth.
Cleaning the Components
Use care when touching or cleaning
the components such as the DVD
player or the discs. Do not use DVD lens cleaners for
DVD players because the lens of
the DVD optics can become
contaminated by lubricants.
Handle CDs and DVDs carefully.
Store them in their original cases or
other protective cases and away
from direct sunlight and dust. The
DVD player scans the bottom
surface of the disc. If the surface of
a CD or DVD is damaged, such as
cracked, broken, or scratched, the
CD or DVD may not play properly or
not at all. If the surface of a CD or
DVD is soiled, take a soft, lint-free
cloth or dampen a clean, soft cloth
in a mild, neutral detergent solution
mixed with water, and clean it. Make
sure the wiping process starts from
the center to the edge.
Do not touch the bottom side of a
CD or DVD while handling it; this
could damage the surface. Pick up
CDs or DVDs by grasping the outer
edges or the edge of the hole and
the outer edge.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Navigation 59
The audio status screen contains
the following elements:
.Station Frequency
. Artist Information
. Song Information
.
r/jor@or9Station and
Channel Controls
Touch the
@or9Station controls
to go to the next or previous strong
signal station or digital channel.
When the audio status pane
displays Artist and Song
Information, touch
@or9to go to
the next or previous track based on
the current media mode.
Day/Night Mode
Touch to access the Day/Night
Mode menu.
The options are:
. Day Mode: Brightens the map
background.
. Night Mode: Darkens the map
background.
. Auto: Adjusts the screen
background automatically
depending on the exterior
lighting conditions.
3D Buildings On/Off
When 3D building information is
available for a particular area, the
icons are shown at a zoomed level.
If the current vehicle position would
be hidden by another building, the
building is shown as see through so
the vehicle icon is visible. Touch to
turn the 3D Buildings feature On
or Off.
Autozoom On/Off
At certain zoom levels, street detail
is removed to keep the view
uncluttered. Touch to turn the
Autozoom feature On or Off. Routing Preferences
Touch the Routing Preferences list
item to access the Routing
Preferences menu. Options on how
the routes are created for route
guidance are listed on this menu.
Route Style
Touch this list item to change the
route type preferences.
The options are:
.
Fast (default)
. Eco Friendly (if equipped)
. Short
. Edit Eco Profile
The Edit Eco Profile can be used to
configure two parameters for the
Eco Friendly route. These
parameters are roof load and trailer.
For each parameter, the options are
None, Small, Medium, and Large.
Touch to scroll through the list. The
default for both is None.
These preferences are used for all
routes generated.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Navigation 65
If not in the navigation application
when a near maneuver prompt is
given, it is shown as an alert. The
alert contains the turn indicator and
button to display the main
navigation view or dismiss the alert.
Auto-Capitalization
The shift key is automatically
enabled when a period is entered
on the keyboard. Once the first
character is typed after the period,
the next character will change to
lower-case.
Alpha-Numeric Keyboard
The keyboard is used in multiple
locations throughout the system and
can be used with many features.
The navigation system uses the
alpha-numeric system keyboard
which includes 1 through 0, A
through Z in QWERTY layout,
hyphen, comma, period, Space, and
Sym which would show additional
characters needed.
The keyboard can also be modified
to include characters appropriate for
the region configured in the vehicle
settings.@:Touch to search for the
destination details of an address or
place of interest entered in the text
field. Once
@is touched, the
activity indicator displays in the list
of possible matches.
|: Touch to display a list of
matches.
When there are multiple matches, a
dropdown arrow is shown after the
autocomplete text. This dropdown
displays an entire list of matches.
Touch the appropriate match without
having to enter more text.
z: Touch to delete the last typed
character. Touch and hold this
screen button to clear the entire text
field. If the entire text field has been
deleted, this screen button becomes
an Undo button. Touching Undo will
restore the deleted text.
EXIT : Touch to return to the
previous Map view.
SYM : Touch to show the symbol
keyboard. SPACE :
Touch to enter a space
between characters or the words of
a name.
Q: Touch to display the interaction
selector.
E: Touch to switch between
Alpha-Numeric Keyboard and
Character Recognition.
Special Characters
As the characters are typed on the
keyboard, a pop-up of the letter
touched displays above the key that
was touched.
Continue to touch and hold, and any
additional special characters
associated with that letter are
displayed around the current letter.
To select one of the special
characters, slide a finger left or right
to adjust the highlight of the special
character.
When the alternate keyboard is
used, the system remembers it the
next time it is viewed.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
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66 Navigation
Special Character List
The following characters have
special characters beneath them:
Character Handwriting
Recognition
Character handwriting recognition is
offered as an alternative to using a
keyboard. This character input
method allows the drawing out of
characters instead of picking them
out from the keyboard. Character
handwriting recognition has two
main modes, Upper Case and
Mixed Case. The Upper Case mode
is used for Destination Entry while
Mixed Case is used for all other
character entry modes. This feature
is available by touching the globe
button from the keyboard screen.The Handwriting Recognition screen
is split into different zones:
.
Drawing Pad
. Prioritized Guess List
. Character Entry
. Drawing Pad: This is the area
to draw a character. Draw a
character in the display area.
When the first character is
complete, a representation of
that character can be seen, and
there is an audible response.
If the character is correct, the
next character can be started
immediately.
‐ To delete the last entered
character, draw a line from left
to right across the character
field.
‐ To create a space, draw a line
from right to left across the
character field.
. Prioritized Guess List: This
area displays a list of guesses
for the character drawn.
If character recognition displays
the incorrect character, look at this list and see if the desired
character is available to select.
Scroll up or down the list, then
highlight the desired character.
Selecting a character from the
list will replace the incorrect
character with the desired
character. The character is
displayed in the character entry
section of the screen.
. Character Entry: This is the
area across the top of the
screen. This section can look
different depending on which
feature is being used.
Option Settings
This section is an area on the right
side of the Character Recognition
screen. This section will only look
different if the characters displayed
on the screen are in upper case or
mixed case.
.
k: Select from the touch
screen. The draw speed setting
will adjust the speed of the
character recognition feature.
The settings are: Faster, Default,
and Slower.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Navigation 77
Turn List
.When under a waypoint trip,
touch on the Turn List interaction
selector button to show the turn
list. When entering a turn list, the
next maneuver instruction is
spoken.
. The turn list title is the name or
address of the destination.
Touch on the information button
next to the name of the
destination to display the
destination information.
. The turn list is sorted in order
with the next maneuver at the
top of the list and the
subsequent maneuvers listed
below it. The next maneuver is always highlighted upon entry
into the Turn List to quickly show
what the next maneuver is.
. Each maneuver indicates the
distance between it and the
previous maneuver or the
vehicle’s current location. The
next maneuver at the top will
count down until the maneuver
is reached, and then the next
maneuver will begin to
count down.
. Each maneuver has an
estimated time of arrival based
on the current driving conditions.
Saved Trips
Waypoint trips can be saved for
later recall. Touch the Add button in
the waypoints list to save the trip to
the Saved Trips list in the vehicle’s
contacts list. When trips are saved,
they are given a default title of the
final destination. Saved trips can be
edited by selecting the Edit list item
button to access the edit screen for
the saved entry. The only field that
can be edited is the name field.
Touch on the name field to access
the keyboard view. Type the name change. This change is
automatically saved when executed
by the keyboard.
The saved trip can also be deleted
from the edit mode. Touch the
Delete button and a delete
confirmation pop-up will display.
Waypoints
.
When under a waypoint trip,
touch on the next turn indicator
to bring up the waypoint list. The
last waypoint view is shown,
which could be Waypoints, Turn
List, or Edit.
. The waypoint list is sorted in
order with the next waypoint at
the top of the list. Each waypoint