2017 CADILLAC CT6 Warranty Guide

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
12 New Vehicle Limited Warranty
Cadillac CT6 Hybrid Coverage
Propulsion Battery Warranty
Policy
Like all batteries, the amount of
energy that the high-voltage
“propulsion”battery can store will
decrease with time and miles
driven. Gradual loss of battery
capacity is NOT covered under the
New Vehicle Limited Warranty.
Depending on use, the high-voltage
battery may experience as much as
40% capacity reduction over the
warranty period. See your owner
manual for important tips on how to
maximize the life and capacity of the
high-voltage battery. To avoid losing
warranty coverage for the battery,
follow the guidelines for proper
battery maintenance when the
vehicle is not driven, or when the
vehicle is stored for an extended
period of time.
Hybrid Battery
Battery and Internal Components,
Modules, and Fan Repair
If possible, components will be
repaired or replaced, and the
original battery will be returned to
the vehicle.
Replace (If Necessary)
Under warranty, the high voltage
battery will be replaced with either a
new or factory reconditioned high
voltage battery with an energy
capacity (kWh storage) level at or
above that of the original battery
prior to the failure.
Your CT6 Hybrid battery warranty
replacement may not return your
vehicle as an
“as new”condition,
but it will make your CT6 Hybrid
fully operational appropriate to its
age and mileage.
Electric Propulsion Components
High Voltage Wiring, Hybrid
Powertrain and Battery Control
Modules, E-Compressor, Traction
Power Inverter Module (TPIM),
Accessory Power Module (APM),
and Electric Propulsion On-Board
Charger. Brakes
Brake Modulator Assembly
Electric Drive Unit
Electric drive unit assembly and
internal components, including the
transmission fluid pump,
transmission fluid pump controller,
electric motor, and 3-phase cables.
What Is Not Covered
In addition to the
”What is Not
Covered“ section previously, the
CT6 Hybrid warranty does not cover
the following items:
Wear Items
Wear items, such as brake linings,
are not covered in the CT6 Hybrid
warranty.
Improper Storage
High-voltage battery replacement
due to improper vehicle storage.
Refer to the owner manual for the
proper ways your vehicle’ s battery
must be maintained if the vehicle is
not driven, or if it is stored for an
extended period of time.

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Things to Know About the New Vehicle Limited Warranty 13
Warranty Repairs–
Component Exchanges
In the interest of customer
satisfaction, Cadillac may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts that may be new,
remanufactured, or refurbished.
Remanufactured parts meet
Cadillac approved service part
requirements and are made from
previously used components in a
process that involves disassembly,
inspection, cleaning, update of
software and replacement of parts
as appropriate, testing and
reassembly.
Refurbished parts meet Cadillac
approved service part requirements
and are previously used parts that
are inspected, cleaned, tested, and
repackaged.
All exchange components used
meet Cadillac standards and are
warranted the same as new components. Examples of the types
of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and Cadillac
support the capture, purification,
and reuse of automotive air
conditioning refrigerant gases and
engine coolant. As a result, any
repairs Cadillac may make to your
vehicle may involve the installation
of purified reclaimed refrigerant and
coolant.
Tire Service
Any authorized Cadillac or tire
dealer for your brand of tires can
assist you with tire service. If, after
contacting one of these dealers, you
need further assistance or you have
questions, contact the Cadillac
Customer Assistance Center. The toll-free telephone numbers are
listed under
Customer Assistance
Offices 033.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine
performance products and
modifications promise a way to
increase the horsepower and torque
levels of your vehicle’s powertrain.
You should be aware that these
products may have detrimental
effects on the performance and life
of the engine, exhaust emission
system, transmission, and
drivetrain. Engine power
enhancement products may enable
the engine to operate at horsepower
and torque levels that could
damage, create failure, or reduce
the life of the engine, engine
emission system, transmission, and
drivetrain. Damage, failure,
or reduced life of the engine,
transmission, emission system,
drivetrain or other vehicle
components caused by aftermarket
engine performance enhancement

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products or modifications may not
be covered under your vehicle
warranty.
After-Manufacture
“Rustproofing”
Your vehicle was designed and built
to resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required
under the Sheet Metal Coverage.
Cadillac makes no
recommendations concerning the
usefulness or value of such
products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new
vehicle preparation. If you find anypaint or appearance concerns,
advise your dealer as soon as
possible. Your owner manual has
instructions regarding the care of
these items.
Vehicle Operation and Care
Considering the investment you
have made in your Cadillac, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner manual.
If you have questions on how to
keep your vehicle in good working
condition, see your Cadillac dealer,
the place many customers choose
to have their maintenance work
done. You can rely on your Cadillac
dealer to use the proper parts and
repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can be very
important if a question arises as to
whether a malfunction is caused by
lack of maintenance or a defect in
material or workmanship.
A
“Maintenance Record” is provided
in the maintenance schedule
section of the owner manual for
recording services performed.
The servicing dealer can provide a
copy of any warranty repairs for
your records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted
surfaces on your vehicle. This
damage can take two forms:
blotchy, ring-shaped discolorations,
and/or small irregular dark spots
etched into the paint surface.
Although no defect in the factory
applied paint causes this, Cadillac
will repair, at no charge to the
owner, the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
12,000 miles of purchase, whichever
comes first.

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Things to Know About the New Vehicle Limited Warranty 15
Warranty Coverage–
Extensions
Time Extensions : The New
Vehicle Limited Warranty will be
extended one day for each day
beyond the first 24 hour period in
which your vehicle is at an
authorized dealer facility for
warranty service. You may be asked
to show the repair orders to verify
the period of time the warranty is to
be extended. Your extension rights
may vary depending on state law.
Mileage Extensions : Prior to
delivery, some mileage is put on
your vehicle during testing at the
assembly plant, during shipping,
and while at the dealer facility. The
dealer records this mileage on the
first page of this warranty booklet at
delivery. For eligible vehicles, this
mileage will be added to the
mileage limits of the warranty
ensuring that you receive full benefit
of the coverage. Mileage extension
eligibility:
. Applies only to new vehicles
held exclusively in new vehicle
inventory. .
Does not apply to used vehicles,
-owned vehicles, dealer owned
used vehicles, or dealer
demonstrator vehicles.
. Does not apply to vehicles with
more than 1,000 miles on the
odometer even though the
vehicle may not have been
registered for license plates.
Warranty Service —Foreign
Countries
Touring Owner Service
If you are touring in a foreign
country and repairs are needed,
take your vehicle to the nearest GM
dealer which sells and services
Cadillac vehicles. However, if a
Cadillac dealer cannot be located,
significantly inconvenienced
customers can take their vehicle to
any GM dealer for repairs.
Important: Repairs made
necessary by the use of improper or
dirty fuels and lubricants are not
covered under the warranty. See
your owner manual for additional
information on fuel requirements
when operating in foreign countries.
Permanent Relocation
This warranty applies to Cadillac
vehicles registered in the United
States and normally operated in the
United States, Canada, or Mexico.
If you have permanently relocated
and established household
residency in another country, GM
may authorize the performance of
repairs under the warranty
authorized for vehicles generally
sold by GM in that country. Contact
an authorized GM dealer in your
country for assistance.
Important: GM warranty coverages
may be void on Cadillac vehicles
that have been imported/exported
for resale.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by
General Motors. Examples of the
types of alterations that would not
be covered include cutting, welding,

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or disconnecting of the vehicle's
original equipment parts and
components.
Additionally, General Motors does
not warranty non- parts,
calibrations, and/or software
modifications.The use of parts,
control module calibrations,
software modifications, and/or any
other alteration not issued through
General Motors will void the
warranty coverage for those
components that are damaged or
otherwise affected by the installation
of the non-GM part, control module
calibration, software modification,
and/or other alteration.
The only exception is that non-GM
parts labeled “Certified to EPA
Standards” are covered by the
Federal Emissions Performance
Warranty.
Recreation Vehicle and Special
Body or Equipment Alterations
Installations or alterations to the
original equipment vehicle or
chassis, as manufactured and
assembled by Cadillac, are not
covered by this warranty. The special body company, assembler,
or equipment installer is solely
responsible for warranties on the
body or equipment and any
alterations to any of the parts,
components, systems,
or assemblies installed by Cadillac.
Examples include, but are not
limited to, special body installations,
such as recreational vehicles, the
installation of any non-GM part,
cutting, welding, or the
disconnecting of original equipment
vehicle or chassis parts and
components, extension of the
wheelbase, suspension and
driveline modifications, and axle
additions.
Pre-Delivery Service
Defects in the mechanical,
electrical, sheet metal, paint, trim,
and other components of your
vehicle may occur at the factory or
while it is being transported to the
dealer facility. Normally, any defects
occurring during assembly are
identified and corrected at the
factory during the inspection
process. In addition, dealers inspect
each vehicle before delivery. They
repair any uncorrected factory
defects and any transit damage
detected before the vehicle is
delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any defects, advise your dealer
without delay. For further details
concerning any repairs which the
dealer may have made prior to you
taking delivery of your vehicle, ask
your dealer.
Production Changes
Cadillac and Cadillac dealers
reserve the right to make changes
in vehicles built and/or sold by them
at any time without incurring any
obligation to make the same or
similar changes on vehicles
previously built and/or sold by them.

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Things to Know About the New Vehicle Limited Warranty 17
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 Lbs Gross Vehicle
Weight Rating (GVWR) Only
GM warrants to the first person who
purchases this vehicle for purposes
other than resale and to each
subsequent purchaser of this
vehicle, as manufactured by GM,
that this vehicle was designed, built,
and equipped to conform at the time
it left GM's control with all applicable
United States EPA Noise Control
Regulations.
This warranty covers this vehicle as
designed, built, and equipped by
GM, and is not limited to any
particular part, component,
or system of the vehicle
manufactured by GM. Defects in
design, or assembly, or in any part,
component, or vehicle system as
manufactured by GM, which, at the
time it left GM's control, caused
noise emissions to exceed Federal
Standards, are covered by this
warranty for the life of the vehicle.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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18 Emission Control Systems Warranty
The emission warranty on your
vehicle is issued in accordance with
the U.S. Federal Clean Air Act.
Defects in material or workmanship
in GM emission parts may also be
covered under the New Vehicle
Limited Warranty
Bumper-to-Bumper coverage.
What Is Covered
The parts covered under the
emission warranty are listed under
the“Emission Warranty Parts List”
later in this section.
How to Determine the
Applicable Emissions Control
System Warranty
State and Federal agencies may
require a different emission control
system warranty depending on:
. Whether the vehicle conforms to
regulations applicable to light
duty or heavy duty emission
control systems.
. Whether the vehicle conforms to
or is certified for California
regulations in addition to U.S.
EPA Federal regulations. All vehicles are eligible for Federal
Emissions Control System Warranty
Coverage. If the emissions control
label contains language stating the
vehicle conforms to California
regulations, the vehicle is also
eligible for California Emissions
Control System Warranty Coverage.
Federal Emission Control
System Warranty
Federal Warranty Coverage
.
Car or Light Duty Truck with a
Gross Vehicle Weight
Rating (GVWR) of 8,500 lbs.
or less
‐2 years or 24,000 miles and
8 years or 80,000 miles for the
catalytic converter, vehicle/
powertrain control module,
transmission control module or
other onboard emissions
diagnostic device, including
emission-related software,
whichever comes first. .
Light Duty Truck equipped with
Heavy Duty Gasoline Engine
and with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.
. Light Duty Truck equipped with
Heavy Duty Diesel Engine and
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.
Federal Emission Defect Warranty
GM warrants to the owner the
following:
. The vehicle was designed,
equipped, and built so as to
conform at the time of sale with
applicable regulations of the
Federal Environmental
Protection Agency (EPA).
. The vehicle is free from defects
in materials and workmanship
which cause the vehicle to fail to

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Emission Control Systems Warranty 19
conform with those regulations
during the emission warranty
period.
Emission-related defects in the
genuine GM parts listed under the
Emission Warranty Parts List,
including related diagnostic costs,
parts, and labor are covered by this
warranty.
Federal Emission Performance
Warranty
Some states and/or local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
your vehicle. If an EPA-approved I/
M program is enforced in your area,
you may also be eligible for
Emission Performance Warranty
coverage when all three of the
following conditions are met:
. The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
supplied with your vehicle. .
The vehicle fails an
EPA-approved I/M test during
the emission warranty period.
. The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions, including the denial of
the right to use the vehicle,
under local, state, or federal law.
GM warrants that your Cadillac
dealer will replace, repair, or adjust
to Cadillac specifications, at no
charge to you, any of the parts listed
under Emission Warranty Parts List
0 22, which may be necessary to
conform to the applicable emission
standards. Non-Cadillac parts
labeled “Certified to EPA Standards”
are covered by the Federal
Emission Performance Warranty.
California Emission Control
System Warranty
This section outlines the emission
warranty that Cadillac provides for
your vehicle in accordance with the
California Air Resources Board.
Defects in material or workmanship
in Cadillac emission parts may also be covered under the New Vehicle
Limited Warranty
Bumper-to-Bumper coverage.
This warranty applies if your vehicle
meets both of the following
requirements:
.
Your vehicle is registered in
California or other states
adopting California emission
and warranty regulations.*
. Your vehicle is certified for sale
in California as indicated on the
vehicle's emission control
information label.
* Important: Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey, New
York, Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington
have California Emissions Warranty
coverage.
California Partial Zero Emission
Vehicles (PZEV) have extended
coverage on all emission-related
parts.
Important: California, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New York, Rhode