2017 AUDI Q7 reset infotainment system

Error messages . . . . . . . . . . . . . . . . . . . . . 146
Trai ler hitch . . . . . . . . . . . . . . . . . . . . . . . . 147
Intelligent Technology . . . . . . . . . . 148
Elect ronic stabilization control (ESC) . . . . 14 8
Brakes ... .. .. ... .. ..... ... .. .. .... . 150
Electromechanica l steer ing, a ll-wheel
steering . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
All-wheel drive (quattro) . . . . . . . . . . . . . . 152
Energy ma nagement . . . . . . . . . . . . . . . . . 153
Not ice about data reco rded by the Event
D ata Reco rde r and vehicle control
mod ules . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Infotainment system . . . . . . . . . . . . 156
Multi Media Interface . . . . . . . . . . . . 156
Traffic safety information . . . . . . . . . . . . . 156
I n troduction . . . . . . . . . . . . . . . . . . . . . . . . 15 6
M MI On/Off knob with joystic k function . . 156
Infotainment system display . . . . . . . . . . 157
M MI operat ion . . . . . . . . . . . . . . . . . . . . . . 158
MMI touc h . . . . . . . . . . . . . . . . . . . . . . . . . 160
Contro l knob with joystick f unction . . . . . 162
Shortcut keys . . . . . . . . . . . . . . . . . . . . . . . 163
L etter/numbe r speller . . . . . . . . . . . . . . . . 164
Fr ee tex t sea rch . . . . . . . . . . . . . . . . . . . . . 165
M enus and Symbols . . . . . . . . . . . . . . . . . . 166
Voice recognition system . . . . . . . . 169
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Command overview inform ation . . . . . . . . 169
Commands . . . . . . . . . . . . . . . . . . . . . . . . . 170
External vo ice operat ion 174
Telephone . . . . . . . . . . . . . . . . . . . . . . . . 176
I ntroduction . . . . . . . . . . . . . . . . . . . . . . . . 176
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Using the te lephone . . . . . . . . . . . . . . . . . 178
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Listening to voicema il . . . . . . . . . . . . . . . . 184
D irectory . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Addit ional settings . . . . . . . . . . . . . . . . . . 186
Tr oubleshoo ting . . . . . . . . . . . . . . . . . . . . . 188
~ Audi connect (Infotainment) . . . . 189 ......
~ Introduction . . . . . . . . . . . . . . . . . . . . . . . . 189 N
8 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 0 :E: ' Table of contents
Configuration thro ugh myAudi . . . . . . . . . 189
Opening A udi connect (Infotainment) . . . 190
A udi connect Infotainment services . . . . . 190
Wi-Fi hotspot . . . . . . . . . . . . . . . . . . . . . . . 195
Configuring the data connection . . . . . . . . 196
Audi connect (Infotainment) general
i nformation . . . . . . . . . . . . . . . . . . . . . . . . 196
T roub leshooting . . . . . . . . . . . . . . . . . . . . . 198
Audi connect vehicle control . . . . 199
I n trod uction . . . . . . . . . . . . . . . . . . . . . . . . 199
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Additional o ptions . . . . . . . . . . . . . . . . . . . 200
Remote locking and un lo cki ng . . . . . . . . . 20 0
Vehicle sta tus report . . . . . . . . . . . . . . . . . 200
Parking location . . . . . . . . . . . . . . . . . . . . . 200
Geofencing Alert . . . . . . . . . . . . . . . . . . . . 201
Speed Alert . . . . . . . . . . . . . . . . . . . . . . . . . 201
Valet Alert . . . . . . . . . . . . . . . . . . . . . . . . . 201
Stolen Vehicle Locator . . . . . . . . . . . . . . . . 201
Online Aud i serv ice reques t . . . . . . . . . . . . 201
Eme rgency call . . . . . . . . . . . . . . . . . . . 203
I n trod uction . . . . . . . . . . . . . . . . . . . . . . . . 203
E mergency call . . . . . . . . . . . . . . . . . . . . . . 203
Online roads ide ass ista nce . . . . . . . . . . . . 204
N avigation . . . . . . . . . . . . . . . . . . . . . . . . 205
Open ing navigation . . . . . . . . . . . . . . . . . . 205
E nte ring a des tina tion . . . . . . . . . . . . . . . . 206
Persona l rou te ass ist ance . . . . . . . . . . . . . 211
Alte rnative rou tes . . . . . . . . . . . . . . . . . . . 2 12
Additional settings . . . . . . . . . . . . . . . . . . 213
Map. ... .. .. .. .. .. .... . ..... ... .. .. 215
Online map d isp lay ................ .. 217
Map update . . . . . . . . . . . . . . . . . . . . . . . . 218
Traffic information . . . . . . . . . . . . . . . . . . 220
T roubleshooting . . . . . . . . . . . . . . . . . . . . . 222
Radio ............................. 223
Open ing the radio . . . . . . . . . . . . . . . . . . . 223
Radio funct ions . . . . . . . . . . . . . . . . . . . . . 224
Radio menu . . . . . . . . . . . . . . . . . . . . . . . . 226
Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Addition al settings . . . . . . . . . . . . . . . . . . 226
T roub leshooting . . . . . . . . . . . . . . . . . . . . . 227
3

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0
:E: ' (!) side assist displays, warning abo ut
exiting the vehicle ..... ... .. .. .
@ Door handle
@ Cent ral locking switch ....... .. .
@ Memory buttons ........... .. .
® Vent
® Thumbwhee l for vent and button
for wide vent, depending on equip-
ment ... .. .... .. .... ... ... . .
0 Lever for:
- T urn s ignals and high beams . . .
- High beam assistant .... .. .. .
- Active lane assist ........... .
- T raffic jam assist ........... .
@ Mu lt if unction steer ing whee l with:
- Horn
- Drive r's airbag . ..... ... .. .. .
- Drive r informat ion system con -
trols . ... .... .. .... ... .. .. .
- Audio/v ideo, telephone, nav iga­
tion and voice recognition con -
t rols .. .. ... .. ..... ... .. .. .
- Button @/steering wheel heating
- Sh if t paddles .......... .. .. .
® Instrument cluster ........... .
@ Reset t rip odometer ...... .. .. .
@ W indshield washe r system lever
@ I STAR T ENGINE ST OPI button .. .
@ Steer ing whee l adjustment, de -
pending on equipmen t
- Mechan ica l .............. .. .
- Power .... .. .. ..... ... .. .. .
@ Leverfo r:
- C ruise cont rol sys tem
- Adaptive cruise cont rol ...... .
@ Data link connector for On-board
Diagnostic System (OBD II) . ... .
@ H ood release .... . .... .... ... .
@ Ins trumen t illum ination ... .. .. .
@ Button for switch ing the head-up
d isplay on/off, adjust ing the
height .. .. ........ ..... .. .. .
@ Sw itch for lugg age compa rtment
lid . ... .. .. .. .. .. .... ... .. .. .
@ H eadlight control sw itch .... .. .
126
38
64
7 1
49
49
123
114
27 7
1 2
14
1 4
94
10
12
55
82
81
8 1
10 2
107
2 1
323
52
20
4 0
48
Coc kpit o ve rv iew
@ Buttons fo r:
- All-weather lights
- Night vision assist .......... .
- Rea r fog lights ..... . ..... .. .
@ Power exte rior m irror adjustment
@ Power windows .............. .
@ Infotainment system display
@ Lockable glove compa rtme nt
@) Front passenger 's airbag .... .. .
@ Drives for CD, DVD, SI M cards .. .
@ Swi tch for cooled glove compa rt-
me nt ...... ................ .
@ Depend ing on equ ipment, buttons
for :
- drive select ................ .
- Sta rt/Stop system ... ..... .. .
- Electronic Stabilization Control
(ESC) . .. .. .. .. ... ....... .. -
- Emergency flashers ......... .
- Parking system ............. .
- Hill hold ass ist .. .. .. ..... .. .
- Extend ing/retracting the Info-
tainment system disp lay ... .. .
@ Climate contro l system .... ... . .
@) Storage compartment and outlet
@ Cup holder and mount for vehicle
key .... .... .. .. ............ .
@ Infotai nment system on/off
button . .. .. . ............... .
@ Center armrest w ith sto rage com ­
partment. Depending on vehicle
equipment, it may have:
- Aud i m usic interface ........ .
@ Starting the engine if the re is a
malfunction ... .. ... .. ..... .. .
@ E lectromechanical parking brake
@ Automa tic tr ansmission se lector
lever ... .. .. .. ... .. .. ..... .. .
@ Infotainment system unit
(D Tips
48
131
48
52
43
157
67
27 7
229
6 7
134 84
149
so
138
150
1S7
71
6 7,66
66
156
2 35
84
87
91
156
Some the equipment listed here is only instal­
l ed in certa in models or is available as an op­
tion.
9

Cockpit overv iew
@ For the sake of the environment
Upshifting early helps you to save fuel and re­
duces operating noise.
@ Tips
Depending on the engine : the engine speed
may be limited when the engine is cold -the
full engine output will not be ava ilable . When
the engine is at operating temperature, the
red area in the tachometer moves to a h igher
RPM range .
Fuel level
The display (j) ~ page 10, fig. 3 or ~ page 10,
fig. 4 only functions when the ign ition is swi tch­
ed on . When the display has reached the reserve
mark, a red LED turns on and the~ indicator
light t urns on~
page 31. The red LED wi ll blink
when the fuel level is very low .
For the tank capacity in you r vehicle , refer to the
Technical Data
~ page 379.
Cl) Note
Never drive until the tank is completely emp­
t y. The irregular supp ly of fuel that results
from that can cause engine misfires . Uncom­
busted fuel will then enter the exhaust sys ­
tem . This can cause overheating and damage
to the cata lytic converter .
Odometer
Fig. 5 Ins trum ent clust er: odo meter and re set bu tton
12
Tr ip odometer and odom ete r
The trip odometer shows the distance driven
since it was last reset. It can be used to measure
short distances .
The trip odometer ca n be reset to zero by press­
i ng the
Efil reset button.
The odometer shows the total distance that the
vehicle has been driven.
Malfunction indicat or
If there is a malfunc tion in the instrumen t clus­
ter,
DEF will appear in the trip odometer display .
Have the malfunction corrected as soon as possi ­
ble .
Cl) Tips
The units of measurement can be set in the
Infotainment system
~ page 249.
Multifunction steering
wheel
Operating
Fig . 6 D rive r in fo rma tion sy stem display
Fig . 7 L eft sid e of m ultifun ction ste ering wh eel
Requirement: th e ignition must be switched on. ..,.

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0
:E: ' -Fast forwarding /rewinding audio files : press
and hold the
l 11> 1! button until the desired
l ocation in the fi le is reached.
®0 button I steering wheel heating ~
- Steering wheel heating (analog instrument
cluster) :
for additional information, see
¢page 77.
-Programmable steering wheel button -open­
ing a function :
press them button on the mul ­
tifunction steering whee l.
-Programmable steering wheel button -re­
questing a function :
press and hold the m but ­
ton .
-Programmable steering wheel button -chang·
ing a function :
press and hold the m button.
Se lect and confirm an entry.
Or
- Se lect in the Infotainment system: !MENUI but­
ton >
Vehicle > left contro l button > Vehicle
settings
> Steering wheel button assignment .
® I q .. vl Button
- Repeating the last navigation prompt :
press
the
l a,w l button when route guidance is act ive .
-Changing the voice guidance volume: when
route guidance is active, tur n the right t humb ­
whee l upward or downward during a navigation
prompt.
Driver information
system
On-board computer
Fig. 12 Instrument cluster: fuel consumption disp lay
Cockpit overview
Resetting values to zero
Requirement: the Fuel consumption , Short-term
memory or Long-term memory
display must be
selected.
"' To reset the val ue for the respect ive memory to
zero, press and hold the left thumbwheel
0
¢ page 12, fig. 7 on the multi function steering
wheel for one second. Or
"' On the multifunction steering wheel, select:
the right control button>
Reset values .
Adjusting additional displays (Audi virtual
cockpit)*
"' On the multifunction steering wheel, select the
right control button >
Additional display .
"'Select the desired additional display.
In the first tab (on -board comp uter), you can ca ll
u p the following disp lays one after the other by
turning the left thumbwheel on the mult ifunc­
tion steer ing wheel.
- Time and date¢
page 249
-Digita l speedomete r*
- Average consum ption
- AdBlue range*
¢page 318
-Short-term memory overview
- Long-term memory overview
- Energy consumers ¢
page 16
-Driver assistance * ¢page 107
-Tra ffic sign recognition* ¢page 104
The short-te rm memory collects driv ing informa­
tion from the time the ignition is switched on un­
til it is switched off.
If you continue driving with­
in two hours after switching the ignition
off, the
new values are included when ca lculating the cur­
rent trip information.
Unlike the short-term memory, the long-term
memo ry is not erased automatically. You can se­
lect the time period for evaluating trip informa-
t ion yourse lf . ..,.
15

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0
:E and the lengthwise angle @ of the veh icle are
disp layed. The accuracy depends on the driv ing
situation and is normally around 1
°. T he side­
ways angle of your vehicle should not exceed the
yellow range in the gauge. If it reaches the red range, there is a risk that the vehicle might tip
c::, A .
Dis playing the til t angle di splay
.. Select in the Infotainment system: IMENUI but-
ton
>V ehicle > Lift / Offro ad or Allro ad *.
Showing the additional display
To change the contents shown in the rig ht area of
the screen, select in the Infota inment system:
right control button
> Additiona l d isplay.
Angle :
this displays the c urren t steering wheel
angle and the maxim um angle that was reached
during a drive . These values are reset when the
ignition is switched off .
Posit ion : disp lays the height, direction and geo­
coordinates of the current vehicle pos ition.
Off : only the air suspension display remains o n.
& WARNING
- Do no t exceed the yellow range in the
gauge . Your vehicle can tip, which i ncreases
the risk of an acc ident.
- Under some circumsta nces, the vehicle can
tip over or til t sideways even if the sideways
angle is low . The angle display does not re­
place the driver's attention. To reduce the
risk of an accident, make sure the vehicle
does not t ip , especia lly when you are driving
at h igh speeds.
Automatic transmission
Introduction
The automat ic transmission is controlle d elec­
tronica lly . Power is transfe rred using a torque
converte r.
When a
m oderate driving styl e is used , the
transmission selects the most economical driving mode. The t ransmission upshifts at a lower RPM
D rivi ng
and downs hifts at a higher RPM to improve fue l
efficiency.
T he tra nsmission switches to a sporty mode after
a kick-down or when the driver uses a
s porty
dri ving style
characterized by quick acce lerator
peda l movements, heavy acceleration, frequent
changes in speed and t raveling at the maximum
speed .
If desired, the driver can also se lect the gears
manually ( tiptronic mode ) c::, page 94.
Selecting a selector lever position
Fig . 92 Cen te r conso le: se lecto r lever
0 ,.._ N 0
~ a, m
T he curren t se lector lever posi tion is show n next
to the se lector lever
c::, fig. 92. The curren t se lec­
tor lever position is a lso shown in t he instrument
cluster disp lay.
.. You may need to release the selector lever lock
depending on wh ich selecto r lever pos it ion is
selected and which one you wou ld like to se ­
lect .
.. To do th is, press the locking button(!) on the
selector lever
<=> fig . 92.
.. To engage the nearest selector lever position,
move the selector lever forward/back until you
fee l the first pressure po int. The selec to r lever
w ill return to its orig inal position .
.. To skip over one selec tor lever posit io n, move
the selector lever past the pressure point into
the desired position. The selector lever will re­
turn to its origina l position .
F or ex ample , you can s kip over the N position if
yo u wou ld like to go d irectly from D into R . ..,.
91

u (0 ...... N r--. N ...... 0
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:E Opening the selection/options menu with
the control knob
A pp lies to: ve hicles with joystick function
Fig . 171 Opening the select ion/options menu with the
control knob
Requirement: the selection menu symbol 3 must
be disp layed in the Infota inment system display
<=:>fig. 171.
Opening /closing the selection menu : push the
control knob to the left
c::> fig. 171 to open the se­
lection menu. T hen you can se lect and confirm a
f u nction using the contro l knob.
Press the
I BACKI button (J) c::> page 156, fig. 156
to return to the function one level up.
Requirement: the options menu symbol
El must
be disp layed in the Infotainment system display
<=:>fig. 171.
Multi Media Interface
Opening/closing the options menu: push the
contro l knob to the right
c::> fig. 171 to open the
options menu . Then you can select and confirm a
funct ion using the control knob .
Press the
I BACK I button (J) c::> page 156, fig. 156
to return to the function one level up.
Shortcut keys
Frequently used radio stations can be stored on
the shortcut keys.
T he shortcut keys are on the MMI control panel
@ c::> page 156, fig . 156 or c::> page 156, fig. 157 .
Storing radio stations: turn the control knob to
the desired radio station in a list (for examp le, a
radio station in the FM station list). Press and
hold the desired shortcut key for several seconds .
The active radio station will be stored on the
shortcut key.
Accessing a radio station : press the shortcut key.
Displaying a radio station: swipe you r finger over
the shortcut keys.
Deleting a stored radio station: reset the Short­
cut keys
to the factory default setting
<=:>p age 250.
(0 Tips
It is not possible to enter numbers using the
shortcut keys. Use the number speller
<=:>page 164 or MMI touch* <=>page 160to en­
ter numbers.
163

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:E: ' Audi connect vehicle control
Introduction
A ppl ies to veh icles with A ud i co nn ect vehicle cont rol
With the Audi connect vehicle control services l) ,
you can access various information or use individ­
ual functions in the
Audi MMI connect app or in
myAudi .
Audi connect vehicle control includes the follow­
ing services:
- Remote locking and unlocking ¢
page 200.
-Vehicle status report¢ page 200.
-Parking location ¢ page 200.
-Geofencing Alert ¢ page 201.
-Speed Alert ¢ page 201.
-Valet Alert¢ page 201 .
- Stolen Vehicle Locator ¢ page 201.
-Online Audi service request ¢ page 201.
(D Tips
-Accessing specific data or controlling func­
tions remote ly depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
- The services are provided through a SIM
card installed in the vehicle . The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re­
quired for the installed S IM card is funct ion­
i ng and ready to operate. The available serv­
ic es set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can also find more information on Audi
connect on line at www.audiusa.com.
l) In pre parat io n at the time of pri nting. T he ava ilab ilit y of
the services offe red depends on th e co untry an d may
c hang e over tim e.
Audi connect vehicle control
Setup
Applies to vehicles w it h Au di connec t ve hicle co ntr o l
To use Audi connect vehicle control services 1l,
please note the following:
Creating and verifying a user account
"'Create an account at www.audiusa.com/myaudi
and verify it.
Setting a key user in the vehicle
Requirements: the ignition must be switched on .
Another key user must not be set in the vehicle .
If necessary, reset the key user¢
page 200.
"'Select in the Infotainment system: I MENU ! but-
ton >
Audi connect > if necessary, Display
available functions >
right control button>
Audi connect user management > Key user >
Set key u ser.
"' Enter the user name for your ve rified account
and enter the 10-digit vehicle code. You can rub
the key tag for your remote control key to re­
veal the vehicle code ¢
page 35.
"'Select and confirm Log in.
You can now use the vehicle control services
through the
Audi MMI connect app or thro ugh
www.audiusa.com/myaudi.
Using vehicle control services in the Audi
MMI connect app
Requirement: your mobile devices must be com­
patible.
"' Install and start the
Audi MMI connect app on
your mobi le device .
"' Log in to the
Audi MMI connect app using your
user name and Audi online password and select
your vehicle.
(D Tips
- Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
199

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:E: - The following settings can be selected, depend­ing on the band that is selected:
Station names (FM )
Variabl e:
scroll ing text transmitted by the FM
stations is shown in the Infotainment system d is­
p lay .
Fixe d: scro lling text transm itted by the FM sta­
tions is no t shown in the Infotainment system
d isp lay. On ly the cu rrent sect ion of the scro lling
text is displayed .
FM/ AM HD Radio*
You can switch HD Radio recept ion on or off .
Station sorting (Sirius XM* )
You can set the station so rt ing for SiriusXM sta­
tion lists* by:
- Channel number : the stations are sorted in as ­
cending order according to their cha nnel num­
ber.
- Channel name : the stations are listed in a lpha­
betica l order.
- First category, then channel number : the sta­
tions are sorted by their category and then by
their channe l numbers.
- First category, then channel name : the sta­
t ions are sorted by their category and then by
their channe l names.
Cat egory filter (Siriu sXM* )
The stations shown in the s ta ti on list c an be fi l­
tered by your personal prefe re nces and by pro­
gram type. The program categories that you can
select depend on what is offered by your provid ­
er. Select the
All catego ries option to deactivate
all filter opt ions and disp lay all available stations
in the sate llite station list .
Troubleshooting
Problem Solution
Radio
Show "Now Playing" screen
When the funct io n is switched on@' and the sta­
t ions or presets list is open, the disp lay w ill
switch to the
Show "Now Playing" screen view
after approximate ly five seconds ¢
page 225. De­
pending on availab ility, information about the
set station (such as station name, artist and sta­
t ion logo) is displayed in this v iew .
Prefe rred picture view*
You can set your preferred screen v iew for the
Show "Now Playing " screen ¢page 225 .
-Stati on lo go : the station logo is displayed, de ­
pending on availability .
-Cov er ar t: the album cover is displayed if availa­
b le.
Gracenote online database*
Requirement: the MMI must be connected to t he
Internet . T he
Cover art opt ion m ust be selected
¢ page 22 7, Preferred pictur e view *.
When the funct io n is switched on@', the album
cove r or genre cover for the song that is p lay ing
is loaded from the Gracenote online database,
depe nd ing on ava ilabil ity.
Subscription status (SiriusXM )*
This opt io n is available when your subscription is
about to expire or has already expired . The expi ­
ration date fo r your license is displayed .
Call to SiriusXM *: the contact info rmat ion for
your sate llite rad io prov ider is displayed . To call
your satellite rad io prov ider using the MMI, press
Call to SiriusXM *.
A station with poo r reception is no longer Store the stat ion as a preset in advance . Access the pre-
displayed in the station list once you se ts usi ng the presets list
¢ page 226 .
switch to a d ifferen t sta tion.
227