2017 AUDI A4 automatic transmission

Audi connect emergen cy c all and servi ce
Audi connect emergency
call and service
Introduction
Applies to: ve hicles w ith Audi co nnect e merge ncy call a nd
service
Audi connect emergency ca ll and service includes
the following services:
- Emergency call¢
page 184.
- Online roads ide assistance~ page 185.
-Audi Service enquiry~ page 186.
@ Tips
-The services are provided through a SIM
card installed in the vehicle. The cost of the
ca ll and data connections is included in the
p rice for the se rvices. Services a re provided
assuming tha t the cell phone netwo rk re­
qui red for the ins talled SIM c ard is fun ct ion­
i ng and rea dy to operate . The available serv­
i ces set by Aud i AG are only available within
the cell phone network cove rage area fo r
the cell phone service provider se lected by
Audi AG.
- You can read about the data that is trans ­
mitted at
www .audiusa .com /help/audi­
connect .
-These serv ices cannot be deactivated using
the sett ings in the Infotainment system.
Emergency call
Description
Applies to: vehicles with Aud i connect emergency call and
service
You can request help whe n in an emergency or
dangerous situation using the emergency ca ll
f u nction
l) An emergency call is a combinat ion of
data transmission a nd a p ho ne c all. The da ta
tr ansmission from your veh icle forwar ds impor­
tant information to the Audi emergency call cen­
ter, such as the vehicle and position data.
1l Th e availab ility of the services offered depe nds on t he
c ountry and may change ove r time .
184
Making an emergency call
App lies to: vehicles with A udi connect emergency call and
serv ice
The emergency call can be made two different
ways.
Fi g. 1 67 Front head liner: emergency call butto n
Requireme nt: the LED in the button @must be
green. The se rvice is not available when the L ED
i s red.
Manual emergency call
Requireme nt: the ignition must be switched on.
.,. Press the button (D
¢fig. 167. The LED in the
button is blinking green. The emergency call is
made.
.. If the button (Dis accidenta lly pressed, then
press it a second time w ith in six seconds . The
emergency call is canceled .
Automatic emergency call
The vehicle electrical system initiates an auto­
matic emergency call under certain circ umstan­
ces, for example if an airbag deploys. The LED in
the button (Dis blink ing green. The eme rge ncy
ca ll is made. This cannot be canceled.
{!) Tips
If the emergency call is ca nce led due to a
poor conn ection, then th e system au toma ti­
cally tries to con nect ag ain .

Messages
Applies to: vehicl es wit h Aud i connect emergency ca ll and
service
II Em ergency call function : malfunction ! Re ­
s tri cted functionalit y. Please contact Service
If the indicator lig ht turns on and the message
appears, you can only make an emergency call
with restricted funct ion. For example, you cannot
call the emergency call center, but data may st ill
be transmitted under certa in circumstances/
D rive to an autho rized Aud i deale r o r a uthorized
Aud i Service Facility immediately to have t he
mal funct ion correcte d.
B Emergency call function : malfun ction! Fun c­
tion unavailabl e. Plea se contact Serv ice
If the indicator light turns on and the message
appears, you cannot make an emergency call.
Drive to an authorized Aud i dea le r or authorized
Aud i Service Fac ility immediately to have the
malfunc tion cor rected.
Online roadside
assistance
Description
Appl ies to: veh icles with Audi connect emergency ca ll and
service
You can request help if you are in an accident or
breakdown situation us ing on line roadside ass is­
tance
1> . A roads ide ass istance call is a comb ina­
tion of data transmission and a phone call. The data transmission from your vehicle fo rwards im­
portant information to the A udi service center,
such as the vehicle and position data.
1l The ava ilability of the services offered depends on the
country and may change over time.
Audi c onn ect emergency call and ser vic e
Calling online roadside assistance
Applies to: vehicles with A udi connect emergency call and
se rvic e
The roadside assistance call can be made two
different ways.
Fig . 1 68 Front headliner: roads ide assistance button
Calling roadside assistance manually
"' Press the button @ c:;, fig. 168 . The LED in the
button turns red . Roadside ass istance is ca lled .
"' If the button @ is pressed ac cidentally, the n
press the bu tton aga in. Or
"' Select and confirm
Cance l o r End call in the In-
fotainment system.
Automatic roadside assistance
A minor accident is detected by the vehicle elec­
t rical system. You have the option of select ing
be twee n
Call online roads ide assist an ce or Call
emergenc y numb er.
"' Select one of the options and confirm it by
pressing the control knob.
(D Tips
If the roadside assistance ca ll is canceled due
to a poor connection, then the call must be
made aga in.
185

Emerg ency assis ta nce
The vehicle jack mode* switches off automatical­
ly at speeds above 6 mph (10 km/h).
A WARNING
If you are changing a tire on a steep hill, use a
block or similar object to block the opposite
wheel to prevent the vehicle from moving.
A WARNING
You or your passengers could be injured wh ile
chang ing a wheel if you do not follow these
safety precautions :
- If you have a flat t i re, move a safe d ista nee
off the road . Turn off the engine, turn the
emergency flashers on and use other warn­
ing devices to alert other motorists.
- Make s ure that passengers wa it in a safe
place away from the vehicle and well away
from the road and traffic.
- To help prevent the vehicle from moving
suddenly and possibly slipp ing off the jack,
always fully set the parking brake and block
the wheel diagona lly oppos ite the wheel be­
ing changed with the folding chocks or oth ­
er objects . When one front wheel is lifted
off the ground, placing the Automatic
Transmission in "P" (Park) will
not prevent
the vehicle from moving.
- Before you change a wheel, be sure the
ground is level and firm. If necessary, use a
sturdy board under the jack.
- Always store the veh icle tool k it, the jack
and the replaced tire in the luggage com­
partment
c::> page 242.
@ Tips
Obey all laws.
346
Removing the cap
Fig. 262 Whee l: wheel bolts with c aps
Whee l bolts with cap s
.. Slide the p lastic clip (from the vehicle tool k it)
onto the cap until it engages
c::> fig . 262.
.,. Remove the cap with the plastic clip.
Loosening the wheel bolts
Fig . 263 Whee l: loosen ing t he whee l bolt
.. Slide the wheel wrench (from the vehicle tool
kit) all the way onto the wheel bolt .
.. Turn the wheel bolt approximately one turn to
the left -arrow- . To reach the required torque,
hold the end of the wheel wrench . If the wheel
bolt will not loosen, press ca refu lly on the
wheel wrench with your foo t. H old onto the ve­
hicle securely whi le dur ing th is and make sure
your stance is stable.
A WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gent ly (one turn) before rais­
i ng the veh icle with the vehicle jack*.

<( a, .... N ,....
N .... 0 0
3 a,
Fuse panel @ (brown)
No . Equipment
2 Mass airflow sensor, camshaft adjustment
3 Exhaust doors, fuel in jectors, radiator inlet
4 Vacuum pump, hot water pump, particu -
late senso r, biodiesel sensor
5 Brake light sensor
6 Engine va lves
7
Heated oxygen sensor, mass airflow sen-
sor
8
Water pump, high pressure pump, high
pressure regulator va lve
9 Hot water pump
10
Oil pressure sensor, oi l temperature sen-
sor
11 Clutch pedal position sensor
12 Engine valves
13 Radiator fan
14 Fuel injectors
15 I gnition coils
16 Fuel pump
Fuse panel @ (red)
No . Equipment
1 Anti-theft alarm system
2 Engine control module
3 Lumbar support
4
Automatic transmission selector mecha-
nism
5 Horn
6 Electromechan ical park ing brake
7 Gateway control module
8 I nterior headl iner lights
10 Airbag control module
11 Electronic Stabilization Control (ESC)
12 Diagnostic connector, light/rain sensor
13 Climate control system
14 Right front door control module
15 A/C compressor
Fuses and bulbs
Fuse panel © (black)
No . Equipment
1 Front seat heating
2 Windshield w ipers
3 L eft head light electronics
4
Panorama glass roof/ sliding/t ilting sun-
roof
5 L eft front door control module
6 Sockets
7 Right rear door control module
9 Right headlight electronics
10
Windshield washer system/headlight
washer system
1 1 Left rear door control module
Fuse panel @ (black)
No . Equipment
1
Seat ventilation, rearv iew mirror, rear cl i-
mate control system controls
2 Gateway , climate control system
3 Sound actuator/exhaust sound tuning
4 Clutch pedal pos ition sensor
s Engine start
8 Homelink
9 Adaptive cruise control
11 Video camera
12 Matrix LED headlight/right LED headlight
13 Matrix LED headlight/left LED headlight
14 Rear window wiper
Fuse panel © (red)
No . Equipment
l Ignition coi ls
2 Natural gas tank valves
5 Engine mount
6 Automat ic transmission
7 Instrument panel
8 Cli mate control system (blower)
10 Dynamic steering
11 Engine start
353

Emergency situations
Emergency situations
General
This chapter is intended for trained emergency crews and working personnel who have the nec­
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
CD Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engin e con be started by con­
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis­
charged or weak battery, the battery can be con­
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked :
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black.
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in­
jury. Follow the instructions below for
safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
-A discharged battery can freeze at tempera­
tures just below 32 °F (0 °C). Before con­
necting a jumper cable, you must thaw the
356
frozen battery completely, otherwise it could explode.
- Do not allow battery acid to contact eyes or
skin. Flush any contacted area with water immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion.
- Vehicle batteries generate explosive gases.
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery.
- The voltage of the booster battery must also
have a 12-Volt rating. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial­
ly different "Ah" rating may cause an explo­
sion and personal injury.
- Never charge a frozen battery. Gas trapped in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen . The battery
case may have be weak­
ened .
- Use of batteries of different voltage or sub­
stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity
(Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
~page 304.
CD Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive
electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al­
ready start to flow as soon as the positive
(+) terminals are connected.
@ Tips
The discharged battery must be properly con-
nected to the vehicle's electrical system. .,..

When jump starting or charging the battery,
never connect the negative ground cable to
the battery negative post because the battery
manager system must be able to detect the
battery's state of charge . Always connect the
negative ground cable to the negat ive ground
post of the battery manager control unit .
Using the jump start
cable
Both jump start cables must be connected in the
correct order!
Fig. 274 Engine co mpa rtment: connecto rs for jump start
cables and a charger
@
Fig. 275 Ju mp sta rting us ing a battery in another vehicle:
@ -providing cu rre nt, @ - drained
The procedure described below for connecting
jumper cables is intended to provide a jump start
for your vehicle.
Vehicle with discharged battery
.. Turn off lights and accessories, move automatic
transmission lever to N (Neutral) or P (Park)
and set parking brake .
Emergency situations
Connecting the positive cable (red) to the
po sitive terminal
.. Open the red cover on the positive terminal
r=>fig.274 .
1. Secure one end of the positive cable (red) to
the jump start pin
r=> fig. 275 (D (pin under
the red cover = "posit ive") on the vehicle that
needs to be started @.
2. Secure the other end of the pos itive cable
(red) to the positive termina l@ on the bat­
tery provid ing the current @.
Connecting the negative cable (black) to the
negative terminal
3. Secure one end of the black negat ive cab le to
the negative terminal @on the battery that
i s p roviding the current@.
4. Secure the other end of the negative cable
(black) to the jump start pin@ (hex head pin
= "negative") on the vehicle that needs to be
started @.
Starting the engine
.. Start the engine on the vehicle providing the
jump start @and let it run at idle .
.. Now start the engine on the vehicle with the
drained battery @ .
.. If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approx imately 30 seconds .
.. Remove the cables when the engines are run­
ning. Remove them in reverse order from the
way they were installed.
.. Close the red cover on the positive terminal.
T he battery is vented to the outside to prevent
gases from enter ing the vehicle interior . Make
s ur e that the jumper clamps are well connected
with their
metal ports in full contact with the
battery terminals.
_& WARNING
-To avoid serious personal injury and damage to the vehicle, heed all warnings and instruc ­
tions of the jumper cable manufacturer. If in
doubt, call for road service.
- Jumper cables must be long enough so that
the vehicles do not touch . ..,_
357

Consumer inf orm ation
today's a utomo biles, have steadily re duced the
scope of maintenance and repairs whic h can be
carried out by veh icle owners.
Also , sa fet y and
en vironmental
concerns place very strict limits
on the nature of repairs and adjustments to en­
g ine and transmission parts wh ich an owner can
perform .
Maintenance, adjustments and repairs usually re­
qu ire special tools, testing devices and other
equ ipment available to specially trained work ­
shop personnel in order to assure proper per­
forma nce, re liability and safety of the veh icle and
its many systems.
Improper maintenance, adjustments and repairs
can impair the operation and reliab ility of your
ve hicle and eve n void your vehicle warranty .
Therefo re, proof of se rvicing in a ccordance w ith
the m aintenance sched ule may be a condition for
up ho ld ing a possible wa rranty claim made within
the wa rranty pe riod.
Above all, ope rational safety can be adversely af­
fected, cre ating unne cessa ry risks fo r you and
your passengers.
I f in doubt about any servicing, have it done by
your author ized Audi dealer or any other properly
eq uipped and qualified workshop . We strongly
urge you to g ive your author ized Audi dealer the
opportunity to perform a ll scheduled mainte ­
nance and necessa ry repairs. Your dealer has the
facilities, origina l parts and tra ined specialists to
keep your veh icle runn ing properly.
P e rforming limited maintenance yourself
The fo llow ing pages describe a limited number of
procedures whic h can be performed on your vehi­
cle with ordinary tools, should the need arise and
tra ined personnel be unava ilable. Before per­
forming any of these procedures, always thor­
ough ly read all of the app licab le text and carefu l­
ly follow the instructions g iven . A lways rigorously
observe the
WARNINGS prov ided .
Befo re yo u check anything in the engine com ­
partment, always read and heed all WARNINGS
c::> & and c::> & in Working in the engine compart­
ment on page 304.
364
A WARNING
-
- Ser ious personal in jury may occur as a result
of imp roperly performed maintenance, ad­
justments or repairs .
- Always be extreme ly careful when work ing
on the vehicle . Always follow commonly ac­
cepted safety practices and general com­ mon sense. Never r is k personal in jury.
- Do not attempt any of the mainte nance,
checks or repairs described on the following pages if you are no t fu lly fam iliar with these
or other proce dures with respect to the ve­
hicle, o r are uncert ain how to p ro ceed.
- Do not do any work wi thout the prope r tools
a nd equi pmen t. H ave the necess ary wo rk
done by your authorized Au di dealer or an ­
other properly equipped and qualified work­
shop.
- The engine compartment of any motor vehi ­
cle is a potentially hazardous area . Never
reach into the a rea around or touch the radi­
ator fan. It is temperature controlled and
can switch on suddenly - even when the en­
gine is off and the ignition key has been re­
moved. The rad iator fan switches on auto­
mat ica lly when the coolant reaches a certain
temperature and will con tinue to ru n until
the coolant temperat ure drops.
- Always remove the igni tion key before any­
one gets u nder the vehicle.
- Always support your vehicle with safety
stands if it is necessary to work underneath
the vehicle. The ja ck* s upplied w ith the vehi­
cle is no t ad equate for t his purpose and
could collapse causing se rious personal in ­
jury .
- If you must wor k underne ath the vehicle
with the wheels on t he ground, always make
sure the vehicle is on level ground, that the
wheels a re always sec urely blocked and that
the engine cannot be started.
- Always make sure the transmission se lector
lever (automatic t ransm iss ion) is in P (Park
position) and the park b rake is applied.