Table of content s
Online media and Internet radio . . . . . . . . 227
Mu ltim edia connections . . . . . . . . . . . . . . 228
Playing media . . . . . . . . . . . . . . . . . . . . . . . 230
Addit ional se ttings . . . . . . . . . . . . . . . . . . 233
Supported media and file formats . . . . . . 235
Troubleshoot ing ................. ... . 237
Audi smartphone interface . . . . . . 239
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Troubleshoot ing . . . . . . . . . . . . . . . . . . . . . 240
System settings . . . . . . . . . . . . . . . . . . 241
Sett ing the date and time . . . . . . . . . . . . . 24 1
MMI se ttings . . . . . . . . . . . . . . . . . . . . . . . 241
Con nection ma nager . . . . . . . . . . . . . . . . . 242
System update . . . . . . . . . . . . . . . . . . . . . . 244
Sound settings . .... .. ..... ... .. .. .. .
Volume settings .... .. ..... ... .. .. .. .
Restarting the
MMI . .. ..... ... .. .. .. .
Software license information 2
4 5
245
246
246
Safety first . . . . . . . . . . . . . . . . . . . . . . . 247
Driving safety . . . . . . . . . . . . . . . . . . . . 247
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Correct passenger seating positions . . . . . 248
Driver 's and front passenger's footwell . . 252
Pedal area . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Sto ring cargo co rrectly . . . . . . . . . . . . . . . 253
R epo rting Safety Defects . . . . . . . . . . . . . . 255
Ac tive rollove r prote ct io n system 256
Safety belts . . . . . . . . . . . . . . . . . . . . . . 258
Gene ral notes . . . . . . . . . . . . . . . . . . . . . . . 258
W hy use safety belts? . . . . . . . . . . . . . . . . 259
Safety belts . . . . . . . . . . . . . . . . . . . . . . . . 262
Belt tensione rs . . . . . . . . . . . . . . . . . . . . . . 265
Airbag system . . . . . . . . . . . . . . . . . . . . 26 7
Important information . . . . . . . . . . . . . . . 267
Front airbags ... ... ... .... ... .. .. .. . 271
Mon itor ing the Advanced Airbag System . 279
K nee airbags . . . . . . . . . . . . . . . . . . . . . . . . 283
4
S ide a irbags . . . . . . . . . . . . . . . . . . . . . . . . 285
Side curtain airbags . . . . . . . . . . . . . . . . . . 288
Child safety . . . . . . . . . . . . . . . . . . . . . . 292
Important information . . . . . . . . . . . . . . . 292
Child safety seats . . . . . . . . . . . . . . . . . . . . 298
Securing child safety seats . . . . . . . . . . . . 303
LATCH system (lower anchorages and
tethers for c hildren) . . . . . . . . . . . . . . . . . 306
Additional informat ion ........ ..... .. 311
Maintenance and Care ........... 312
Checking and Filling . . . . . . . . . . . . . 312
Fuel ......... .... ... ............... 312
Refueling . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Ca talytic conve rter .. .. .. ........... .. 316
Engine compar tment .. ... .......... .. 316
Engine o il . . . . . . . . . . . . . . . . . . . . . . . . . . 3 19
Cooling system . . . . . . . . . . . . . . . . . . . . . . 323
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . 325
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Windshie ld washer system . . . . . . . . . . . . 327
Service interva l display 327
Wheels .... .. . ... .. .. ........... .. 328
Wheels and Tires . . . . . . . . . . . . . . . . . . . . 328
Tire pressure monitoring system 344
Care and cleaning . . . . . . . . . . . . . . . . 347
Genera l information . . . . . . . . . . . . . . . . . 347
Car washes . . . . . . . . . . . . . . . . . . . . . . . . . 347
Cleaning and care informat ion . . . . . . . . . 348
Plac ing your vehi cle ou t of serv ice 352
Do It Yourself . . . . . . . . . . . . . . . . . . . . 353
Emergency assistance . . . . . . . . . . . 353
T ru nk escape la tch . . . . . . . . . . . . . . . . . . . 353
Genera l info rmation . . . . . . . . . . . . . . . . . 353
Eq uipment . . . . . . . . . . . . . . . . . . . . . . . . . 353
T ire mobility kit . . . . . . . . . . . . . . . . . . . . . 354
Replacing wheels . . . . . . . . . . . . . . . . . . . . 356
Spare t ire . . . . . . . . . . . . . . . . . . . . . . . . . . 362
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Key set
Fig. 2 0 Your vehi cle key se t
Remote control key
You can un lock/lock your veh icle with the remote
control key. To fold the key out and back in p lace,
p ress the release
b utton <=> fig. 20 -arrow -.
Number of keys
You can check the numbe r of keys ass igned to
your vehicle in the Infotainment system. To do
this, select the
I MENU I button > Vehicle > left
control button
> Service & checks > Veh icle in
formation .
This way, you can make sure that you
have a ll the keys w hen p urchasing a used vehicle .
Replacing a key
If a key is lost, see an author ized A udi dealer or
author iz ed Audi Service Facility. Have
this key de
ac tivated . It is important to bring all keys with
you .
If a key is lost, you should report it to your
in surance company.
Electronic immobilizer
The immob ilizer prevents unauthori zed use of
the vehicle . U nder certain circumstances, the ve
hi cle may not be able to start if there is a key
from a different vehicle manufacture r o n the key
cha in.
Data in the master key
During dr iv ing , data that is relevant for se rvice
and maintenance is continuously stored on your
maste r key . Your Aud i service adv isor can read
out th is data and te ll yo u about the work your ve
h icle needs. This app lies a lso to vehicles with a
conven ience key*.
Open ing and closing
(D Tips
The operation of t he remote contro l key ca n
b e temporarily disrupted by interference from
transmitters near the veh icle work ing in the
same frequency range (such as a cell pho ne or
r ad io equipment).
LED and battery in the remote control key
Fig. 21 Re mote co ntro l key (rear s ide): ope ning the cover
LED in the remote control key
T he LED in the remote cont ro l key informs you of
the key's function.
.,. If you press a bu tto n briefly, t he LED b link s
once .
.. If you press and hold a button (convenience
open ing/closing), the LED b links severa l times.
.. If the LED does not blin k, the remote control
key batte ry is dead. The
la ind icator lig ht tu rns
on and t he message
Remote control key : re
place key battery
appea rs . Re place th e ba ttery
in the remote cont ro l key .
Replacing the remote control key battery
.. Pry the cove r@ off of the key (!) usi ng a coin
<=> fig. 21 .
.. Insert the new batte ry with the" +" faci ng up .
.,. Press the cove r bac k on to the key unt il it clicks
into p la ce.
@ For the sake of the environment
D isc ha rge d batt er ies must be di sp osed of us
i ng methods t hat w ill not harm t he env iro n
me nt. Do not dispos e of th em in hous ehol d
t ras h .
35
CXl CXl .... N ,.__
N .... 0 N > 00
next traffic light is red. This produces an engine
braking effect, which helps to protect the brakes
and tires and reduces the emissions and fuel con
sumption to zero (fuel shut-off during decelera
tion).
Shift efficiently
An effective way to save fuel is to upshift earlier.
Staying in a gear too long uses fuel unnecessari
ly .
Press down on the accelerator pedal slowly and
avoid "kick-down".
Avoid full acceleration
You should rarely travel at the maximum vehicle
speed. High speeds cause a disproportionately
high increase in fuel consumption, emissions and
traffic noise. Slower driving saves fuel.
Reduce idling time
The Start/Stop system* helps to reduce the idling
time automatically. In vehicles without the Start/
Stop system, it is efficient to switch the engine
off when stopped
at railroad crossings and long
red lights. Depending on the version of the en
gine, stopping the engine for as little as five sec
onds once it has reached operating temperature
still saves more fuel than leaving the engine run ning
-even when taking into account the amount
of extra fuel that is used to restart the engine.
It takes a very long time in idle to warm the en
gine up to operating temperature. Wear and
emissions are especially high in the warm-up
phase. Therefore, you should begin driving im
mediately after starting the engine. Avoid high
RPMs while doing this.
Have maintenance performed regularly
By having maintenance performed regularly on
your vehicle, you can help to reduce fuel con
sumption before you even start to drive. The maintenance condition of your vehicle not only
affects traffic safety and long-term value but al
so impacts
fuel consumption. A poorly main
tained engine can lead to fuel consumption that
is 10% higher than normal.
Driving
Avoid short trips
The engine and emissions control system must
reach their optimal
operating temperature to ef
fectively reduce consumption and emissions.
A cold engine uses a disproportionately high
amount of fuel. The engine reaches operating
temperature and consumption normalizes only
after approximately 2.5 miles (4 km).
Check the tire pressure
To save fuel, make sure the tires are always in
flated to the correct pressure
r=;, page 33 5. The
fuel consumption can increase by S% if the pres
sure is only 0.5 bar too low. Due to the increased
rolling resistance, low tire pressures will also
lead to greater tire
wear and will affect driving
behavior.
Do not drive on
winter tires year-round, as this
will consume up to 10% more fuel.
Eliminate unnecessary weight
Since every kilogram of extra weight increases
fuel consumption, a quick inspection of the lug
gage compartment may be worth it to avoid un
necessary weight.
When not being used, a roof rack should be re
moved to decrease the wind resistance of the ve
hicle. You will save approximately 12% of your
fuel when at speeds from 62-75 mph
(100-120 km/h).
Save energy
The engine drives the generator, which generates
electricity; the fuel consumption also increases
with the demand for electricity. Therefore, switch
electrical equipment off when you no longer
need it. Examples of equipment that uses a lot of
energy are air blowers at a high setting, the rear
window defogger and seat heating*.
(D Note
- Do not leave engine idling unattended after
starting. If warning lights should come on
to indicate improper operation, they would go unheeded. Extended idling also produces
heat, which could result in overheating or
IJ,-
75
Driving
other damage to the vehicle or other property .
-Have your vehicle maintained properly and
in accordance with the service recommenda
tions in your Warranty
& Maintenance book
let . Lack of proper maintenance as well as
improper use of the vehicle will impair the
function of the emission control system and
could lead to damage.
- Do not alter or remove any component of
the Emission Control System unless ap
proved by the manufacturer .
- Do not alter or remove any device, such as
heat shields, switches, ignition wires,
valves, which are designed to protect your
vehicle's Emission Control System and other
important vehicle components.
(I) Tips
The consumption estimates as published by
ENVIRONMENTAL PROTECTION AGENCY
(EPA) and Transport Canada may not corre
spond to your actual consumption on the
road, which will vary depending upon vehicle
load and speed, road and weather conditions,
trip length, etc .
Steering
Adjusting the steering wheel position
The steering wheel position is fully adjustable up
and down and forward and back .
Fig. 88 Steering column: steering col umn adjustment lever
.,. Tilt the lever c:::;, fig. 88 downward c:::;, ,& .
.,. Bring the steering wheel into the desired posi
tion.
76
.,. Push the lever against the steering column un
til it is secure.
A WARNING
Incorrect use of the steering wheel adjust ment and an incorrect seating position can
cause serious injuries.
- Only adjust the steering column when the
vehicle is stationary so that you do not lose control of the vehicle .
-
-Adjust the driver's seat or steering wheel so
that there is at least 10 inches (25 cm) dis
tance between your chest and the steering
wheel
c:::;, page 248, fig. 222 . If you do not
maintain this distance, the airbag system
will not be able to provide its full protec
tion .
c:::;,page248, fig. 222.
- If your physical characte ristics prevent you
from s itting at least 10 inches (25 cm) or
more away from the steering whee l, see if
an authorized Audi dealer or authorized
Audi Service Facility can provide adapters
that will help.
- If your face is level with the steering whee l,
the airbag does not provide as much protec
tion during a collision. Always make sure
that the steer ing wheel is level with your
chest.
- Always hold the steering wheel with your
hands in the 9 o'clock and 3 o'clock posi
tions to reduce the risk of injury if the airbag
deploys.
- Never hold the steering wheel in the 12
o'clock position or with both hands on the
rim or the center of the steering wheel.
Holding the steer ing wheel incorrect ly sig
nificant ly increases the r isk of injury to the
hands, arms and head if the airbag deploys.
e-tron
e-tron Plug-in hybrid drive
Introduction
A pp lies to: ve hicles w ith plug -in hybrid drive
General information
The plug- in hybrid drive is a drive concept that al
lows yo u to choose between driving w ith the elec
tr ic moto r, with the gaso lin e engine o r using a
comb inat io n of both.
All work done on the high-voltage system must
only be performed by certified high-voltage tech
n icians at autho rized Aud i dea le rs or authorized
Aud i Serv ice Facilities in accordance with Audi
gu idelines.
The high-voltage system is composed of the fol low ing h igh-vo ltage components: the high-volt
age battery, the powe r electron ics, the e lectr ic
motor, the high-voltage A/C compressor, the
high-vo ltage heater, the charging system and
charging port as well as the orange high-voltage
wiring.
The pedal referred to in this sect ion of the Own
er's Manua l is the equivalent of the acce lerator
pedal (gas pedal) in a standard veh icle.
High-voltage battery
The high-voltage battery is located under the
rear bench seat in the veh icle and does not re
qu ire any maintenance from the driver. Addition
a l information about the high-voltage battery can
be found under
Q page 108 .
A WARNING
The voltage in the high-vo ltage system is life
threatening. Touching a damaged high-volt
age component can result in a fatal e lectr ic
shock. The components in the high-voltage
system are ma rked with a warning label which
wa rns against the h igh-vo ltage.
- The voltage level in the high-voltage system
is still dangerous and potentially life-threat
ening when the ignition is switched off.
- Never perform work on orange high-voltage
cables or on high-voltage components. Only
94
authorized repair facilities that are certified may perform work on the high-voltage sys
tem.
- Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
- Never perform any work using c utting, shap
ing or sharp-edged too ls or heat sources
near the h igh-vo ltage system and high-volt
age cables.
- Aud i regulat ions must be followed during
all work performed on the high-voltage sys
tem and h igh-vo ltage components.
- When working on the h igh-vo ltage system
and h igh-voltage compone nts, make sure
the remote cont rol key is kept far enough
away from the vehicle so that there is no
ris k of the ignit ion be ing inadve rten tly
sw itched on.
- Gases that escape from the high-vol tage
b attery can be poisono us or flammable.
- Damage to the high-voltage battery could
cause the h igh-vo ltage battery to leak im
media tely or in the fu ture, and poisonous or
flammab le gases cou ld escape . Do not in
ha le the gases!
- Do not expose yourse lf to any leaking fluids
and do not come into contact with them .
- The high-volt age battery e lectroly te fl uid is
caustic. I f electrolyte fluid comes into con
tact with the sk in, f lush the affected area
for at least 15 minutes with clean water.
Then wash the affected area with soap.
Have the affected area examined by a med i
cal professional.
- In the event of a technical emergency, in
form the responders that the vehicle is
equ ipped with a high-voltage battery.
A WARNING
Never leave the vehicle unattended when in
drive ready
mode ~ page 96 with a gear en
gaged . The veh icle can start moving ("creep
ing") even if the gaso line engine is switched
off, since the e lectr ic motor is still operating.
This may cause collis ions and severe or fatal
-
Setting the timer
Appl ies to: ve hicles with p lug -in hybrid drive
By setting the depa rture time, you dete rm ine
when yo ur vehicle shou ld reach the desi red tem
pe rature . You can set the time r in the auxiliary air
conditioning menu in the Infotainment system.
Auxiliary climate control : setting th e timer
• Select: I MENU I button > Veh icl e> left control
button >
Auxiliar y A/C > right cont rol b utton>
Program tim er.
• Set the time and the date .
• Press the I BACK I button.
• Confirm the setting with the control knob to ac-
tivate the timer. A
..f appears in the box.
When you reprogram a timer, the next calendar
day is automatica lly entered in the Infotainment
system . To activate the auxiliary climate control
for the next day, confirm the
setting( ../ in the In
fotainment system).
Error me ssag es
l;c1 -The hig h-voltage battery charge level is too
low to heat/air condition the vehicle using only
e lectric power.
I f one of the fo llow ing symbols appears in the
d isp lay, then you cannot switch on the auxiliary
climate cont rol:
,...c -T here is a system ma lf u nction.
Bu -The fuel level is too low .
(D Tips
-You can set the t imer a maximum of seven
days in advance.
- You can operate the climate control in the
vehicle interior when the high-vo ltage bat
tery is charging using the charging timer
9 page 112 . The climate control output de
pends on the powe r socket capac ity.
- Make su re the time and date match in the
Infotainment system settings so that the
timer can function
p roper ly ~ page 241 .
~ -The aux ilia ry climate control can continue to ....
~ run after the depart ure t ime is reached.
N .... 0 N > 00
e-tron
Cleaning/maintenance
information
Appl ies to : vehicles wi th plug-in hybrid drive
When was hing your vehicle with a pressure wash
er, always follow the operat ing instruct ions pro
vided with the pressure washer . This is especially
i mportant in regard to the pressu re and spray ing
distance. Do not dire ct cleaning spray at the
charg ing unit in the rad iator g rille or at t he
charg ing dock*/charging cl ip *. Keep a d istance of
a t least 16 in (40 cm) .
Do not remove snow and ice with a pressure
washer .
Never use cone nozzles or high pressure nozzles .
The water temperature must not be above 60
°C.
Remove contaminants on the Audi e -tron system
with a dry towel.
Remove contaminants on the charging do ck*/
charg ing clip* wi th a wet towel dampened w ith
alcohol-free clean ing solution .
A WARNING ~
-Never immerse t he Audi e-tron charging
system and connecto rs in water.
- The A udi e -tron charging system must on ly
be cleaned when the control unit is com
p letely disconnected from the power supp ly
and from the vehicle.
(D Note
To dec rease the risk of discoloration, never
clean the c harging doc k*/charging clip * with
harsh cleaning sol utions or so lutions that
contain alcoho l.
119
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Additional information
Showing additional informat ion in the Infotain
ment system disp lay can be switched on in the
Map content menu ¢page 212. To display any
applicable additional information, move the
crosshairs onto an item on the map and press the
control knob.
(D Tips
- The stored online map view data can be de
leted in
Factory sett ings > Navigation and
on line memory
¢ page 242.
- The online map view is an Audi connect In
fotainment service and is regu larly updated
when the function is opened. The process
may take several seconds.
- When the on line map view is switched on
using the 30 position map, the MMI display
a utomat ically switches to the 20 map orien
tation when driving through tunnels.
- For safety reasons, the Street View func
tions can o nly be used when the vehicle is
stationary .
- Always read the chapter
¢ page 196, Audi
connect (Infotainment) general informa tion.
- Additional informat ion can be found under
www.audiusa.com /audiconnect .
Map update
Introduction
Applies to: vehicles with navigation system
There are multiple options available for updating
your map mater ial:
- Map updates through the
on line map update*
¢page 213.
-Import map updates from the SD card to you r
MMI. You can find add itional information on
line at
my.audiusa.com.
-Map update at an authorized Audi dealer or au
thorized Audi Service Facility. This can result in
additional costs.
Navigation
Online map update
Applies to: vehicles with navigation system and Audi connect
(Infota inmen t)
Using the online map update, you con update
the map material in your navigation system di
rectly from your vehicle.
Fig. 197 Example: display of a new on lin e m ap update
Fig. 198 Example: selection of a country package
Requirement:
The requirements for Audi connect Infota inment
services must be
met¢ page 190.
You must have a myAudi account and have as
signed your vehicle to it.
Using your vehicle position, the MMI identif ies
regions which you are frequently in. Based on
this, the MMI suggests update packages for
these regions, if they are available .
.. Select(!) Start download ¢ fig. 197 if the mes
sage for a new map update appears in the Info
tainment system display.
Or :
.. Select iMENU ! button> Settings> left control
button >
System maintenance > System up
date
> Online update.
A selection with the available update packages
appears in the Infota inment system display
¢ fig . 198 .
213
System settings
Show Bluetooth profiles*
You can Connect or Disconnect the Handsfree ,
Messages *, Directory/contacts
and Bluetooth
audio player
profiles separately.
Bluetooth settings*
- Bluetooth :
select and confirm a setting for the
Bluetooth connection v is ibility. Select
Visible
for the MMI to be v isib le to other dev ices. Se
lect
Inv isible for the MMI to not be visible to
other devices. However, it is still possib le to es
tablis h a Bl uetooth connection with paired de
vices when the v is ibility is switched off. Select
Off to turn visibility off. Then a B luetooth con
nect ion is not possible .
-Bluetooth audio player : when this function is
switched
on~, the Bluetooth audio player is
available as a source in the
Media menu .
-Bluetooth name : the MMI Bluetooth name (for
example ,,AUDI MMI 2017") is displayed and
can be changed .
Online settings*
- Data usage counter :
the amount of data pack
ets that are sent and received through the MMI
is d isplayed. You can reset the data usage infor
mation to zero using the
Reset data counter
option.
-Network status : the mobile network provider
for data service as well as the network status
are displayed .
Wi-Fi settings*
Refer to<=> page 195, Wi-Fi hotspot.
Storing as a default telephone
Applies to: vehicles with telephone
Req uiremen t: a cell phone must be connected to
the MMI
¢page 177 .
As soon as th e cell phone is i n range and the
Bluetooth function on the cell phone and in the
MMI is swi tched on, this cell phone is given prior
ity over the other Bluetooth devices and is con
nected direct ly to the MMI. The connected cell
phone is displayed first in the device list.
244
Network settings*
- Login :
you can chose an automatic log in to
your cell phone service provider's network, or
you can choose a
manual l ogin from the list of
avai lab le networks .
-Network selection: available networks in the
present location can be selected under network
selection. This function is on ly availab le for the
Manual l ogin setting .
Apple CarPlay sound settings/ Android Auto
sound settings
Applies to: vehicles with Audi smartphone interface
Refer to ¢ page 245.
About Apple CarPlay/ About Android Auto
Applies to: vehicles with Audi smartphone interface
Here you w ill find legal information regarding
the use of Apple CarPlay or Andro id Aut o and in
formation about device -specific data exchange.
Delete CarPlay device/Delete Android Auto
device
Applies to: vehicles with Audi smartphone interface
Requirement: your cell phone must not be cona
nected to the Audi m usic interface with a USB
adapter .
To remove your cell phon e from the list of all cell
phones that are already paired, select and con
firm
Delete CarPlay device or Delete Android Au
to device .
(D Tips
Some SIM cards do not allow the SIM PIN
queries to be switched off.
System update
.,. Select: !MENUI button> Settings> left control
button >
System maintenance.
- System update :
slide the storage device with
t he update data into the appropriate drive
¢page 223. Select and confirm the drive>
Start update. The length of the process de
pends on the size of the update.
-Reset driver installation: the selected media
driver package is reset to the settings at the
time of delivery .